Definitely has to be one of the best nail places in the city. Creative, on trend, with a huge…read moreselection of colours. No matter how simple or how elaborate you want your nails done, this place will not disappoint. Check out their instagram account for pics of all their work. Warning - it's about a one month wait for an appointment, so when you book for your first appointment, book your second appointment at the same time. No walk-ins. But trust me, it's worth the wait.

My boyfriend booked me in for a pedicure for my birthday weekend and I've never been here before…read morebut it's 2 mins away from where we live so I was excited to check it out. I chose the regular polish pedicure and the girl who did them, did them fine but during the end she didn't even help to dry them out. Usually in my experience with regular pedicures, they let your feet dry with an electric fan or spray the fast drying spray, and check up on you as it's drying. She finished painting them and told me to just sit and wait for it to dry, should be good in 10-15 min. She never once checked up on me since, even as I was leaving. I waited and then after 15-20min I put my shoes back on and headed to go pay, while at the checkout I looked at my toes again and they were ruined. I asked the receptionist if someone could fix it and she said i would have to wait 30-45 min till someone could re do them. Long story short they fixed it and finally dried it with an electric fan, and the second lady who did it, was a lot more considerate when it came to making sure my toes were all dry before I left. This could have all been avoided if the first lady did this to begin with. What should have been an hour and a half experience turned to almost 3 hours. Also I asked the first lady who did my pedicure if there was time to get a manicure today as well. She told me to ask reception cause she only knows her schedule. She never even bothered to inquiry for me, or help me out to see if there was any room for the service. Overall it wasn't the best birthday pedicure experience. I'm very thankful my boyfriend booked this for me but I was unhappy with how the experience turned out. ***Update: Shay the lady who did my pedicure who I referred to on my review called me today upon coming across my review, and sincerely apologized for what happened and was more than eager to make my experience better by offering me to come back and redoing the experience. I never write bad reviews in purpose to get free things out of people but to simply talk about an unpleasant experience in hopes the business can learn from it and never even thought they would reply or reach out to me. Just the fact that they called me back right away to apologize made me feel valued as a customer and feel more than just a dollar sign to them. I appreciate businesses like this and I look forward to coming back and having a better experience. Customer service is very important to me when it's comes to a business and just them calling back to apologize is enough for me to review them with 5 stars.

They use the kind of acrylic that is illegal in Canada because it eats away at your nail, I only…read morefound this out from my other nail tech who took my nails off, if you get your nails filed you shouldn't feel a burning sensation, but this place caused my nails to become severely thin and damaged . They need to switch their products ASAP, other than that great service and they are really good at designs and art

Visiting from Calgary for a few days, staying at the Fairmount Hotel Macdonald…read more I needed a pedicure, mani clean up and waxing ! Tammy who did it all provided all services and I was so grateful. I read the reviews and so made my way there. I was not disappointed. I would visit again that is for sure. It was quiet during the afternoon on A Tuesday just the way I like it, I could rest and be pampered ! Thanks for having me.

Absolutely fabulous service and skill. Have had numerous pedicures, they are always excellent and…read morerecently had a shellac manicure with nail art. Couldn't be happier. She removed what was supposed to be shellac from another salon, it was some type hard overlay. Amazing job, the art work is fantastic. I love it. I have found my happy place.

I highly recommend this salon. I've had many manicures and pedicures and by far is one of the best…read moreI've had. Very meticulous and a perfectionist. Super clean salon and very pleasant staff. Very happy customer!!

First, I booked an appointment. The day of, I received a phone call from the one I had an…read moreappointment with. Forget her name (she's from Nova Scotia). She said she had to cancel for a family medical thing, was I ok with another tech doing my service ? Sure. First time going there, I had no preference. When I arrived though, she was there, but doing a pedicure and manicure on an employee (Daniel? Maybe. The guy that does nails there). He obviously had popped in and she cancelled me to do his pedicure/manicure. Pretty poor taste, she had called me on the phone so I recognized her voice immediately (from NS as well) upon entering and realized what had transpired. I then had Claire do my pedicure and manicure. She was very disgruntled, rude, immature and it's the first manicure I've had that actually hurt. A lot. One month since (ish, just estimating) and my poor nails still have major ridges from her "manicure". There's a huge indent as well where the red line is. I'd never had pain before from a manicure, and thought maybe my nails were just in that bad of shape and didn't say anything. But from the regrowth happening now, I can tell in fact, something went wrong. She stated she had few clients. I can see why. From the whole experience, this salon lacks management oversight, and needs it soon. It's a nice looking salon, but I see why it's not busy.

I recently went for a nail appointment to get my bridal nails done for my wedding. While the…read morequality of work was fine. I found the service to be ver poor and staff ill tempered. I requested a small design done on my nails and I had wanted my manicure and pedicure to match. I sent a photo ahead to ensure they could complete the design, which I was assured it would be. I chose a colour and realized I didn't like it after he put on one nail, and requested to try a different colour. I felt they became very short tempered with me. When I requested that they match the design completed on my manicure. They refused stating there was not enough time. Which I would have understood. Except he spent 20 mins from my appointment answering phone calls, and was doing a colleagues nails when my pedicure was being done. We were told we would have 2 technicians helping us with our pedicures, but instead it all was left to one technician. In the end I left in tears. I felt the staff were not interested in helping us. And annoyed with our presence. Truly the worst nail experience I've ever had.

. I came in with my usual safe brunette looking for gray coverage & some blonde highlights. Andrea…read moresaid I'll give you a choice: blonde highlights, copper highlights or red copper highlights. I said "what would you choose?" Already knowing we'd both pick the same. I just needed to hear it from my amazing colorist. "Red!!!!!" Andrea transformed me! My long locks looked lovely & healthy. The color brought my complexion to a peach tone. It took 10 years off me. My husband said "you look beautiful!" And I'm part of Andrea's clientele - the 55 & above. Let's just say it- I'm going to be 65! But look 55 after Andrea's hair color transformation. Not to mention that I love Andrea! Love our chats. The new salon is perfect. The owner & Andrea's staff make it so welcoming.

Jennifer took my fried orange frizzed highlights I'd had done in the states & turned me into a warm…read morebrown. My hair was so damaged but she took the least she could cut & I ended up with a head of healthy thick hair. I look 10 years younger. I'm thrilled! No one else is touching my hair. Ever!

The service was quick and amazing. Very efficient and the prices were very good. Recommend this…read morestore to all my friends and family

Mediocre pedicure that I had to go home and finish. I wouldn't waste my time nor money getting a…read morepedicure here when I do a better job myself: at home!

This location is convenient, has parking, and mall features coffee around the corner, pizza across…read morethe way - it can be an outing with a pal. Jen knows how to fix other salon failures. It is a quickie nail place, and they do a fair job, prices reflect the service. I have had to go back and have nails repaired - often they do not charge, but it's fair to let them know when the job fails too soon. I've been here for manicure, pedicure, shellac and regular polish. They can get busy, so you definitely can call for an appointment. Colour selection is extensive. Not kidding, you can spend ages picking a colour. They don't do airbrushing but other art and amazing techniques with sparkles, jewels etc. Not just nails, they provide waxing and other services as well. Parking in the lot is monitored by a wandering security guard FYI.

Make sure you book an appointment even if you just call ahead, walk ins are about 1 hour wait,…read moreotherwise good place! No too much talking, tv movies playing & music

Stopped here for a quick polish change because I was in City Centre Mall and thought it would be…read moreconvenient. I should have read the reviews first. Unfortunately I have little positive to say about the experience other than there is no wait to get in. But perhaps that's a bad sign.... I wanted a polish change but ended up with a pedicure. I admit that's my fault...I could have insisted not. The technician didn't shake out the hot towel before applying it so it was placed on my legs straight out of the oven, thank goodness it wasn't a lasting burn. The technician cut me with the cuticle cutters. She didn't address the cut until another technician came over with antispectic and cotton several minutes later. Thank heaven I did insist on no nail clippers, filing only. There is a large selection of polish colors. I would not go back.

Should have looked at the reviews first. The worst manicure I've ever got. The girl was rushing…read moreso much. Every step was quick and rushed. She did clean under my nails. Polish all over my skin. The prices might be cheaper. But it's not worth it!!!! Don't go!!

I am extremely disappointed with my recent experience at Nailkeeper. I booked my appointment in…read moreadvance, as I always do, expecting the same level of service I had received in the past. Instead, I was made to wait, then assigned to someone with little to no experience who completely messed up my pedicure; I actually had to finish it myself. On top of that, when she was gluing on my nail extensions, they were crooked. I ended up removing them altogether because they looked so bad. What made it worse was that instead of offering to fix the mistake or accommodate me properly, I was simply told, "Well, she's the only one available." That is unacceptable, especially for a service I booked ahead of time. To add context: my very first visit took nearly 4 HOURS for a basic set, and I left the salon at 11pm. Even then, I decided to give this place another chance and became a returning customer. But after this most recent, excruciating experience before a trip, I will not be coming back. If you value your time, money, and nails, I would strongly recommend going elsewhere.

The person who was doing my nails did a bad job from the beginning., She applied the acrylic…read moreleaving many bubbles on top., and She applied it very incorrectly. I told her that if she could make me one to see the result and it was terrible, I let her know that I didn't like it so she said she would remove it, and when she removed it she scratched my nail more than it should and now you can feel the skin in the middle of the nails and it's so painful