I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

Wayne was great! I had a check engine light on and he gave my car a tune up and didn't find any…read morereasons to charge me extra. The light is now off and Wayne is my future mechanic!

The best auto/truck auto repair and brake installer in Humboldt County. I came in with an exotic…read morefront brake kit with oversize rotors and 8 valve calipers. Wayne installed my unusual front brake kit and it works beautifully. Ever since I bought my very heavy Ford F350, the brakes were always inadequate no matter what kind I got. I kept switching for 23 years without having decent brakes, and having to plan stopping my truck in advance like in the Fletch movie were Fletch had to plan ahead with his old Cadillac with bad brakes and start braking way early to slow down and then bump into a wall or solid object to actually stop . Very dangerous. Anyway, Wayne fixed my braking problem, and now I can drive up and down the steep mountain roads around here without planning way ahead and panicking. Thanks Wayne! You and your mechanics are the best! I highly recommend Wayne's Auto Repair for your vehicle. His prices are very reasonable, and he has many decades of experience, and his mechanics are well trained and knowledgeable. Go to Wayne's Auto Repair to experience the great service.

What can I say, I am a Native Long Islander NY passing through the area. Me and my wife were…read moreactually shopping across the street from the shop Angel's Hope Thrift Store, and the owner and some customers were talking about this GREAT TOYOTA MECHANIC. PETR J. is a very personable and knowledgeable mechanic, so they say? A customer showed me his YouTube channel, WOW!! WHY CANT I HAVE A MECHANIC LIKE THIS IN MY TOWN?,I am jealous. The fact that Petr is giving away his tricks and knowledge on his YouTube channel tells me that this is one trustworthy personable mechanic. Someone you can feel comfortable with your baby, I mean your vehicle. It is very rare these days to find a good mechanic, he seems to fit that bill. Dave Long Island NY

Petr rocks as a technician, honest, straightforward and thorough!! Plus you can often see your…read morerepairs on his YouTube channel.

The crew there are knowledgeable, efficient, polite, very kind, and prices are reasonable. I've…read morehad my car in twice and I'll never take it anywhere else!!

Amazing customer service, wonderful pricing and my repair was completed quicker than expected! I've…read morehad no issues since!

I want to say.... If you need your auto, truck, etc.. certified... call this place. They are $150…read morecheaper than Johnson's automotive just up the street. I'm a victim of Johnson's terrible customer service and they are just plain dishonest. Quality service at Broadway Automotive.

Needed a smog check for my daughter's car along with an oil change. Made an appointment & was told…read moreit would take 2 hours. Hour & a half later got a text with recommendation of services that I could approve or not approve. Pretty cool. Great job!

Hands down one of the best shops in town. Jason and crew work hard to get you in and out and do…read moregreat work. Been going there for years and will continue to. Thank you Jason and crew for the hard work and transparency of the whole process.

Service and workmanship apparently suitable but charges for parts was almost 3X retail (spark plugs…read more@ $38.56 each, retail $13.50)

Brandon and Brennan were very professional, friendly, patient, and understanding of my camper van…read moresituation. I am driving across country from California to New York and heard a rattling sound in my van . They didn't hesitate to have me come in 10 minutes after I made a phone call they were very professional, friendly, patient, and understanding. They were even kind to my dogs! They did a free diagnostic check. i'm not from this area, but certainly if I come back through I would come to them for Services. they topped off my washer fluid and filled up my tires as a complementary service.

100% customer satisfied from start to finish. Great approach with customer service and providing a…read morereport and the needed repairs. Fair treatment and nice waiting room! Recommended five stars.

Fit me in for a smog check on a busy afternoon. I was in and out in 20 mins. Great service and…read morekind, professional staff. Highly recommend Johnson whenever you need a smog!

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

Hubbard's is meticulous, efficient and fair. They finished my car repair, which I brought in on…read moreWednesday by Friday around midday. That included sending the mother board for repair in Canada. I couldn't recommend them more. JoAn B.

Love this shop. Honest and reliable. They do great work! Always take excellent care of my car(s).read more

I have unfortunately been in many times to this Firestone due to my car being of a certain age &…read morequality. Lol. That being said, the quality of service, knowledge, and standing behind their work is top notch. So while my car is near the end of its life, the people at Firestone have been great!

I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.