Shopping for tile for our guest bathroom. Something I'm truly an amateur at. But we meet an amazing…read moreassociate "Jack" at Floor & Decor. What a knowledgeable young man. He not only helped us find materials. He offered options, and made us aware of their sample policy. 90 days to bring a product back. So come on down and go crazy with your ideas. This place has everything. They even offer a contractor resource to get quotes and answer questions. I truly love this place. Ask for Jack and enjoy the experience.

I came in today to purchase a couple boxes of wall tile and I approached an employee named Hope for…read moreassistance, she very rudely responded "ok" and radioed someone else to get it, when no one else was available instead of communicating that to me she proceeded to act like I didn't exist. She kept rolling her eyes at everything and acting very rude making the whole experience very unpleasant but she seemed to be very nice to the man that was in line before me. I generally love this place and other employees have been great in the past but I did not leave happy today.

All concerned are very knowledgeable, thorough, and reasonable prices…read more Appointments were on time and effective. I look forward to them doing a quality job.

In all my 50 years as a paying customer I have never had an experience as bad as the one I had with…read moreFlooring Warehouse. All seemed to go well initially the carpets were ordered and fitted, everything seemed fine. Then I started to get emails saying the invoice was outstanding and I was due money. This was a problem on so many levels but the main one was I did not pay for the carpets and could not go back to the person whose card was used to get proof of payment. What really annoyed me was the lack of remorse shown by the firm, no apologetic emails, just, you are due us money , pay now threats. When I asked the perpetrator of the emails to escalate the matter I got push back! Eventually the matter was escalated and after some email exchanges things went quiet for a few months, I wrongly assumed that Flooring Warehouse has resolved the matter internally or used common sense not to pursue the sum outstanding ..... then threats started again, this time of legal action. Talking to other business owners they said they would have owned the mistake and written off the sum outstanding (50% was paid upfront). Not with this lot, they seem to have little regard for their reputation or the inconvenience and stress caused to the buyer as a result of their own incompetence. Buyer beware, use someone who values their clients and puts the customer above their bottom line. The customer, after all, is always right.

Excellent selection, fantastic service and install. Highly recommend them. We did carpet, tile,…read moreand hardwood. Ibrahim was excellent on his recommendations, in a no hard sell manner. Installation was flawless, on time and exceeded our expectations. They move the heavy furniture with care and return it to original location when job is done.

The gentlemen who helped us was very nice and knowledgeable. We did find some carpet samples we…read moreliked, but they only offer one pad. We had the exact measurements but they couldn't quote us an exact price and they estimated about $1,300 - $1,500 dollars, -1 star. Now we are talking about one small bedroom 10x12 with a small closet. Since it's under 500 sq ft there is an up charge for installation but they couldn't tell us how much that was either, -1 star. We ended up at Lowes and for $600 we are getting stain master carpeting, with a high quality stain master pad (they offer three grades of padding), and that price includes installation.

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Three years ago we had vinyl put in over our tile with Timbercreek. Over the last three years there…read morehave been some issues that have come up, and Ryan has been available and willing over the time to fix the issues. Unfortunately it came down to replacing all of the flooring due to our floor being discontinued. Ryan was quick to get a resolution, always communicating and extremely patient and helpful during the process. His team was clean, efficient and kind (which is so important when they're in your home for multiple days) We were happy previously, and continue to be happy customers who would highly recommend Timbercreek for flooring. Thank you Ryan for getting us a solution to the problem, your lifetime warranty is just that!

Soleil Floors exceeded every expectation I had for a flooring company. Having remodeled two homes…read morebefore, I can honestly say I've never worked with a company that handled a flooring project this well. We had them replace existing hardwood through out the entire home with luxury engineered hardwood. Their communication was exceptional, especially since I was living out of town during the remodel. They kept me informed every step of the way, and their professionalism, craftsmanship, attention to detail, and execution were second to none. Our hardwood floors turned out absolutely beautiful, and because of this experience, I've already hired them for additional projects. They're truly a dream to work with. To top it all off, their pricing was better than other companies we considered, yet the quality of their work was unmatched. I wouldn't hesitate to recommend Soleil Floors to anyone looking for a company that genuinely takes pride in what they do.

We had a horrible experience with Soleil Floors. From the jump, the number of days the job would…read moretake was incorrect; they told us one... it took more than one. Our rep didn't think through the job and asked the day of install about our baseboards then claimed it was a "client change" to the job. I didn't think of the baseboard situation as I don't do this for a living. There sales rep did not do enough due diligence guiding us through our vision. The wood floor itself is great and high quality but the rest was a nightmare. Don't have them do anything other than flooring - their light construction and painting is honestly incompetent and terrible. Lastly, new carpet for our family room. They upsold us a super plush pad then failed to write it up correctly. When I asked why the pad was not correct (after install) they acted like I'm a carpet pad expert and I ordered the blah blah blah 8 pound something or other. They were wrong, got it wrong, I opted not to PAY to fix it so I'll live with it, I guess. Overall, terrible experience but it could be the rep I got. Totally uncoordinated and a lack of communication for what we needed for this project. Very disappointed since we used Soleil as a referral from a friend.

We have used Flooring Warehouse before. We decided to go back when we were in the market to redo…read moreour kitchen/den flooring. We couldn't be more pleased. Amber was helpful in assisting us in our tile and grout choice. Fernando did an amazing job with installation. We highly recommend Flooring Warehouse!!

This has been an absolutely horrible experience. The crew sent to do the install were completely…read moredisrespectful in my house. And then Friday left without completing the job. I had to find another person to come in and paint and fix all of the issues on my walls. They never finished the job and I've been stuck with incomplete flooring. That was almost a month ago and I'm being told to wait another three weeks before they can finish.

I recently had work done at two homes. I had bad experience with a local Georgetown floor company…read moreon my first job, so changed to Floor King for the second one. Very professional, on time, did not gaslight me, and honest.

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

Great experience x2! Carpet in 2017. Wood flooring in 2022…read more Sales experience felt very comfortable with competitive pricing. Didn't try and upsell is on things we didn't need, yet were willing and understanding to work with us on our desire for non-standard floor-transitions. Installation in both cases was top notch. Timely & efficient crews were mindful of our existing belongings and did a great job of moving furniture and cleaning up afterwards.

Katrina and her team are top notch. I always feel good knowing we are referring the best of the…read morebest to our friends and clients. And if you need a specific flooring and can't find it, Katrina will track it down for you! Highly recommend Flohr for great quality and service.

This Home Depot has Flock cameras all over the parking lot. If you value your privacy, don't shop…read morehere.

Waiting in line for 10 minutes when someone walks up Through…read morethe exit sign And Amanda decides to help them Even though I've been at the sign for 10 minutes She didn't seem to remiss when I said I've been waiting for 10 minutes. Is there a reason why you service this person first she didn't really have an answer. She didn't really care

2 years later or lesser than that, I just haven't revisited the showroom yet to see what can be…read moredone. Our vinyl planks are buckling. I was told their warranty is for 1 year but does that cover workmanship? I'm not very happy after all since the planks are throughout the entire house! Will provide update once I speak to them!

Ibrahim helped us prepare our house for sale. He had fantastic ideas that made the best use of our…read morebudget and had a variety of professionals he could call on to address the variety of items needed. He was incredibly responsive whether that was items on our punch list that were missed by the contractors or new work we wanted to add to the scope of work. The painters did the interior and exterior and did an incredible job! The flooring including tile and carpet were well done. He also suggested we sand and stain the upstairs floor rather than replace it saving us money and the floor looked like new! We were having a plumber install a new stovetop and discovered the granite was 1/4 inch too small. We had no work done relating to granite, but called Ibrahim and he was able to get a professional out there the next day so we could continue with the install quickly. Ibrahim acted as a general contractor and was able to keep our project moving especially in our tight timeline of 4 weeks to get the house ready to put on the market. It took a lot of the stress off of us and we appreciated having such a knowledgeable partner on this project. I can't recommend Arbor Floor N Design enough!