Door to Door is amazing. They were able to fix up some very old bicycles and get them working…read moreagain. They tuned up my Trek Madone and now it's ready to ride. Timely and efficient. Thanks!

Lovely business owner, great communication, and repairs that last!…read more I did my best to fix my son's bike and Door-to-Door put everything back together again.

Clint Fralick is the best! I needed the measurements from my fitting at Apex Velo to rent a bike…read morein California. Due to a technical problem Clint did not have it in the system. He drove out of his way to stop by my house after work and took the measurements off the bike. Thank you so much!!!

Apology would have been accepted if not for the alternative facts. I paid for my service on July 25…read moreand the coupon expired on August 9th.

Took my old Cinelli Super Corsa in for a tune up. Francisco did a fantastic job bringing the bike…read moreback to life. Amongst other things , a deep clean of frame, conditioning the saddle , lube on the moving parts, new chain, fresh red tape,campy brake covers and put on rear tubular without the mess and aligned straight as an arrow. It's hard to find people that know how to work on the old steel rigs. Motivates me to get back on the saddle and enjoy the ride...

Cisco modified my cruiser bicycle for me by modifying the crankset to make it easier to pedal. He…read morealso discovered that the bearings were worn out (it had a total of 5 miles on it, so the manufacturer had shipped it out faulty). He also performed an overall maintenance to correct other errors with the bike. Services were performed in a timely fashion, and at a reasonable price. I highly recommend Cisco!

Wonderful service! Very helpful. They go the extra mile to help you find the bike for you. I…read moretraveled all the way from Western Mass to go to their store.

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Super nice team. Here to help. They save you money. With all…read morethe craziness of COVID-19 its the shop, you want to visit as they keep the service high level and not like other stores in the area.

Great shop with friendly staff that really take the time to answer any questions that you may have…read more I'm newer to the cycling world and am sometimes intimidated by all the details and options available, but all the staff really do make it a point to make sure you know exactly what they're talking about. I've gone in twice (first time to check out gear and the second to get a bike fitting) and each time, I'm very satisfied with my purchases and experience. Will definitely make it a point to come here more often once I have a few triathlons and other races under my belt.

This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

Horrible customer service. I went in to buy a bike after not having one for over a decade. We had…read morejust had a very positive experience next door at the kids shop, and we were hoping to have a fun family day getting new bikes. Unfortunately, the man attempting to help me was rude, mean, and extremely unhelpful. I'm sorry I'm not a bike aficionado, that is literally why I was asking for help. Needless to say, we left without giving them service. Such a disappointment for the whole family.

This used to be a great shop. I bought my first racing bike there in 1990. Sadly now it caters to…read morea different crowd and the staff was extremely unhelpful when I went in for a small repair. Tons of bikes in my family of cyclists and I had gotten a little tired of Landry's, so I figured I'd drive a couple extra miles to check out my old favorite shop. Waste of time. So sad.