I'm a disabled woman who rides mobility scooters. Landry's provides excellent service, so I always…read morego there now. Mostly they repaired flat tires. Today they repaired the scooter seat for free, which was very kind.

Landry's staff were super friendly, helpful, informative. They did excellent work on my bicycle,…read morein a timely manner, and kept me informed the whole time. They gave me great advice. They definitely went the extra mile. I cannot say enough positive about my experience there.

They were incredibly accommodating when my snowblower failed during the last snowfall. not only did…read morethey pick it up, but they made sure it was ready for this blizzard- it was delivered back to me saturday afternoon, and is working well now. we are happy to support small local businesses and this one is a star!

Poor communication. I dropped my bike off needing a new set of wheels, tires, rotors, everything…read morebut the frame. The salesperson said it would be close to 400 and that I might consider buying a new bike instead. He said he would call once he had the quote and I could decide whether it was worth it to repair. I called 2.5 weeks later and the bike had been ready for 10 days, costing 419 before tax. I was expecting less than 400, and to have a conversation before the work was done. I was not told to look for an email, which was automatically sent when the bike was done. I expressed this to the next salesperson when I picked it up, and I was told that they wouldn't have called me and that they would have given me a quote at drop off. The bike is looking good, but I will not be returning due to this experience.

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

Gerry was fantastic! Knowledgeable, courteous, and willing to go out of his way for customer…read moreservice. We bought two Euphree City Robin X+ bikes thru Gerry and it was well worth our time traveling to Boston from Henniker NH. Gerry is extremely personable, kind and we never felt rushed or haggle. Thanks, Gerry, for making this purchase memorable. And for the assurance that, should we have any issues with the bikes (which I highly doubt), you'll be there to help us.

I stopped in to the store to see if they could pump up my tires. It was clear I was not quite…read moreready to purchase an E bike but they could not have been more friendly and accommodating. When the time come, I will head over there. And the selection of bikes - some very light - was wonderful. I highly recommend them

Excellent place for a full tune up -- I've taken several bikes here over the years, including older…read moreones which had some tricky mechanical issues. Bike Boom is thorough and has a great process to assess potential work and give estimates, and then does the work promptly. Love to support this shop.

My boyfriend and I stopped in here on a whim to look at bike seats. My rear was very much in need…read moreof an upgraded seat, and after trying a couple places we landed here. This store is small, but has all the essentials a biker would be looking for. They had several different bike seat options for me to choose from. We also looked at bike racks, and the gentleman helping me was very patient and helpful, showing me all the differences in sizes and features. When I finally made up my mind on which seat to get, he quickly installed it for me and I was able to write off on my new cushiony seat! We also purchased a patch repair kit to keep with my bike. As we were leaving, someone else came in the store that was a regular and commented on how great the service was. This might become my new go to bike shop!

Super nice team. Here to help. They save you money. With all…read morethe craziness of COVID-19 its the shop, you want to visit as they keep the service high level and not like other stores in the area.

Great shop with friendly staff that really take the time to answer any questions that you may have…read more I'm newer to the cycling world and am sometimes intimidated by all the details and options available, but all the staff really do make it a point to make sure you know exactly what they're talking about. I've gone in twice (first time to check out gear and the second to get a bike fitting) and each time, I'm very satisfied with my purchases and experience. Will definitely make it a point to come here more often once I have a few triathlons and other races under my belt.

Great huge selection of bikes and accessories! The staff are always very helpful along with being…read morevery knowledgeable. I was interested in a new gravel bike and they were quite accommodating as we searched their inventory for a model I was interested in. Never once did I feel under any sort of sale pressure

This used to be a great shop. I bought my first racing bike there in 1990. Sadly now it caters to…read morea different crowd and the staff was extremely unhelpful when I went in for a small repair. Tons of bikes in my family of cyclists and I had gotten a little tired of Landry's, so I figured I'd drive a couple extra miles to check out my old favorite shop. Waste of time. So sad.

I don't know anything about Trek-brand bicycles, but they service other brands of non-electric…read morebikes here and the service is great. They seem to pretty reliably get your bike back within 24 hours, and they diagnosed a tricky problem and came up with a very reasonable solution. They definitely seemed to know what they were doing. It didn't feel like they were trying to get the work or the cost up. They used parts I brought in. Parking is obviously easy in the huge shopping center lot.

By far the best service at a bike shop I've gotten in the Boston area so far. Prior to this, I had…read morebeen going to Belmont Wheelworks and being demoralized each time by the lack of acknowledgement or help (guess I'm not their target demographic). Seriously considering taking my (non-Trek) bike here in the future for any repairs or maintenance. We were heading back home when I got a flat right in front of Trader Joe's across the street. Thankfully my husband remembered there was a Trek in the nearby plaza. The guys in the store couldn't be nicer! My tire was fixed, my pressure was upped, and I was back in business in less than half an hour. Addison in particular was really kind and didn't make me feel dumb for asking a question. Superb customer service, not enough good things to say. Also, if you're any sort of trail nerd, the store itself is pretty cool with photos on the walls of nearby trails laying out the distance and route.

Total waste of time this location is closed and does not tell you that when you call the number I…read morewasted 30 minutes of my life driving here now always more time trying to find an open bike shop NOT WINNING

I've purchased a half-dozen high-end road bikes from area shops and never had an experience like…read morePapa Wheelies in Wellesley. We went because of low inventory in the area in an effort to find a first road bike for my partner. In the end, they persuaded us to purchase a bike which we learned was clearly the wrong fit (later independently confirmed by two different certified bike fitters within two minutes of seeing her on it), and which Papa Wheelies unsuccessfully and unsafely modified to try to fit her after we reported that she was experiencing extreme numbness in her hands and had difficulty reaching the brakes. (The bike couldn't be made to fit--the reach was just too long. Papa Wheelies used a stem that's incompatible with her bike and is a serious safety hazard to the rider, another shop later pointed out--as did the stem's own instruction manual.) Here's how it went: On May 27th, 2023, we showed up to check out the 2022 Liv Avail Advanced 1 that Mike (a manager) confirmed he had in stock before we drove an hour. It's a jade green color, and Mike said over the phone, "Yes, I'm looking at it right now--it's a beautiful color." When we arrived, Mike only had the 2021 model in a purple color, saying that the system had the bike entered wrong. (He also neglected to explicitly disclose that this was an older bike.) Mike watched my partner ride around the parking lot and insisted the size was right. We asked Harold (a manager) if a smaller size was necessary, and he said "absolutely not." On June 1st, 2023 we went back to the shop after one 15-mile ride because it was clear the fit was off. My partner's hands were quickly going completely numb and she had difficulty reaching the brakes. Mike swapped the stem for a shorter one, insisting that would do the trick, even though the reach still seemed much too long. Worse, he swapped the Giant stem for Dimension stem that, we later learned from another shop, specifically states in the instruction manual (see photo): "Warning: Dimension stems are not intended for use with carbon handlebars or carbon steerer tubes." (This bike has a carbon steerer tube). The other shop explained that this can damage the bike and compromise the rider's ability to steer the bike. Right after this, my partner was diagnosed with a complex meniscus tear and couldn't ride for a few weeks. In August, she was able to try the modified bike on an indoor trainer and still struggled with the same issue (extreme hand pain/numbness). We saw two certified fitters from different area shops. They said there was no point to a fitting and they'd "be mortified if they sold that bike to us." They said a bike shop had to be very uninformed, or willfully careless, to put that stem on a bike with a carbon steerer tube. When we called Papa Wheelies to explain and ask for a refund, they refused. Mike eventually made a half-hearted offer that we could possibly exchange it for store credit and said he'd research other bikes they have that may work. When I arrived to pick up the original Giant stem (since we can't in good conscience transfer the bike with a stem that's a safety hazard), it was clear that Mike's offer wasn't sincere. They told us there was nothing they could do. (Harold told us they could take it back for a $1600 restocking fee.) He was preoccupied with the fact that 3.5 months had elapsed since the purchase (my partner had a knee injury, and it took time to consult other bike shops to fully understand the extent of Papa Wheelies' errors), and he didn't seem to consider that: 1) we returned, citing serious fit issues within 5 days of purchase; 2) they made an egregious safety error in using an incompatible part; and 3) the bike is in brand-new condition. The upshot: We have a brand-new, $3200 bike that can't be ridden by my partner or returned, despite the fact that they undoubtedly knew they were selling a bike that didn't fit properly. There are a number of good bike shops in the area. Go anywhere else besides Papa Wheelies.