I stopped by West End Bikes just looking for a water bottle holder, but ended up having a genuinely…read moregreat experience. I mentioned some of the other things I was planning to buy eventually, and instead of trying to upsell me or push products on me, the guy helping me just gave me a ton of honest, useful information. That's honestly pretty rare nowadays. He recommended some padded cycling shorts to help with the pain I was having from longer rides and being a new rider, and I also picked up a tire chain lubrica. What stood out most was that he never felt like a salesman -- he just felt like a real, down-to-earth person who clearly loves bikes and enjoys helping people. There was zero pressure, just good advice and a friendly conversation. On top of that, he was super nice and even gave me a discount he definitely didn't have to give me. Overall, it was just a really refreshing experience, and I'll absolutely be going back.

This place has a great selection of bikes and gear. Technicians know what they are doing. Westin…read morebicycles is a Houston bike shop that has been around forever.

The selection of bikes and the staff are top-notch! Bought a top-tier and high end road bike at a…read moregreat price. Great service and helpful folks.

Great Bike shop. Great customer service, I have used them some of my more esoteric bike…read moremaintenance and sustaining work having come to houston a few years ago. Just bought a dream bike there, Urban exemplify why you buy dream bikes locally, and not via mail order. -jim

Fast. Honest. Competent. 100% squared away. Jonathan is smart and professional and I recommend him…read morewithout hesitation.

Jonathan is one of one. He is the complete opposite of the greedy businesses that run rampant in…read moreour community. He went above and beyond servicing my bike at a very reasonable price and educating me along the way with information I don't normally receive from other shops. We need more people like him in our society, driven by the desire to do good work and be a positive influence. There is no need to go to anybody else. Jonathan is top tier.

Easy to find and nearby at 5pm with a decent inventory that's relatively expensive in this time of…read morefighting to keep the doors open. Three trips, three staff and I was the only shopper twice. The mechanic has all the answers and the two counter guys are just sort of smirky, unknowledgeable and bad overhead. But the mechanic understands bikes. And I bought the parts he dug up. The counter guys needed him to clarify things ringing me up. Like I said...

Not to be confused with the Bi Barn, where Barbi hangs out when she's on a farm…read more On the one hand it's a great location with good service and decent prices that will mostly stand by their guarantees and what not. On the other hand, they get way too busy, and if you come within the last hour of closing, don't expect good service. So I would say definitely mixed experiences here, and like I said they just need to hire a few more employees so they don't have to get nasty near closing time.

Stellar Service from Juan Rivera at Sun & Ski!…read more I brought in my GT mountain bike and my wife's COOP for routine service, and we ended up getting way more than just a tune-up -- we got a masterclass in customer care from Juan Rivera. Juan isn't just a bike tech; he's a total pro who knows his craft inside and out and knows how to connect with people. Talking with him is easy -- he explains everything clearly, never talks down, and genuinely wants what's best for your ride (not just what's best for the register). When I asked about upgrading my GT, Juan gave me real-deal advice: skip the pricey overhaul for now and go with a smart, phased upgrade strategy. That kind of honesty is rare, and it's why I'll always trust his recommendations. He even caught an indexing issue another shop missed and gave my wife thoughtful guidance on her bike's chain wear. You can tell he treats every bike like it's his own. Bottom line: if you're in the market for service, gear, or a new ride, ask for Juan Rivera. He's knowledgeable, down-to-earth, and makes Sun & Ski's bike shop a place you'll actually want to come back to.

I have been to this location many times in the past when looking for bike shoes and gear…read more They have a huge selection of ski wear on sale and have bought from them in the past even though not a big skiier. Be careful as walk through the store as their floor is not even and no signage as we tripped a few times as walk to left of store .Surprisingly, they haven't fixed that in the years they have been there. Tripping hazards aside, the store has a pretty descent selection of run and biking gear . Personally , like the Katy and Memorial City locations better for customer service and knowledge of products.

Justin always arrives on time, and has no problems fixing my ebike issues. And, in a world of…read morehighway robbery in commerce, he is reasonable in his pricing. Mark Newman

We were over-ambitious and thought that if we ordered a bike online we would be able to easily put…read moreit together ourselves. However, that was not the case. Good thing we were able to find the bikeminded guru on Yelp and make an online reservation for him to come directly to our house within 5 days. We were contacted shortly and given our confirmation and he showed up on time to the appointment and put together our bike in less than an hour. His prices are similar to what we would have paid to bring our bike to a shop nearby with all the separate parts. He also offers different kinds of services and can even build a custom bike for you. I'm so glad I was able to find him on yelp and will definitely schedule an appointment if we have any issues with our bikes in the future!

Great service amazing attitudes very welcoming environment! Seems to be rare these days so it's…read morehighly appreciated. Knowledgeable people that aim to get you in the right position.

This is a nice bike repair store yeah, but I'm so mad they are closed on Mondays. Seriously. It has…read morebeen twice now I finally have the day off to walk my bike 2.5 miles to drop it off for some big repairs and the shop is closed. No one is going to expect you are closed on the best day of the week to get things done. As someone who had my car explode from the local Take5 oil change service. My bike is my only form of transportation. That sucks enough. I am busy every day of the week at work. I can't believe I keep doing this. Be closed on Sundays like a normal business or be open everyday. I now have to walk my broken bike back home, again.

I had not used my bike for about 2 years. The mechanic kept saying to leave the bike . No one…read morecame by so he kept working on a new inner tube, then he tweeked the brakes, the gears and asked me to go on a test run to see how I like it. I now ride my bike once a week with my grand children.

Because the old man there is very rude and aggressive. I wouldn't suggest anyone buy anything from…read morehim.

Knowledgeable, reasonable and friendly. Although backed up before the holidays (understandable),…read morethey got me in for service on a pre-owned bike I was giving our son for Christmas. Tuned up, cleaned, and ready well before Christmas! Thanks y'all!

Adam is a friendly and helpful guy. Answered all my questions on three wheeler e=bikes.read more

From a beginner to the 10,000 mile/year serious rider, I think it's a fair recommendation that BSS…read moreis a good place for repairs, bike fits, or just to look at cool stuff. Ryan was very friendly and attentive even on a busy COVID 19 day. Extremely knowledge and high confidence in the bike repair portion of the equation. The shop doesn't really carry bikes like a normal shop but if you want to get some bespoke options or have someone who knows what they're doing to work on your bike, this is the place to go.

This place is THE SHIZNIT…read more I've been to numerous bike shops in and round the Houston Inner Loop and this shop is by far the best around. They are experts at what they do and better at everything. Better service, better communication, better advice/recommendations, better pricing, etc. The staff actually makes you feel like a welcomed friend instead of just another customer. They even did some additional work that had to get done and that I didn't even realized I needed...just to keep me safe. I will not go anywhere else for Cycling advice, products and/or service. 5-Gold Stars!