I stopped by West End Bikes just looking for a water bottle holder, but ended up having a genuinely great experience. I mentioned some of the other things I was planning to buy eventually, and instead of trying to upsell me or push products on me, the guy helping me just gave me a ton of honest, useful information. That's honestly pretty rare nowadays. He recommended some padded cycling shorts to help with the pain I was having from longer rides and being a new rider, and I also picked up a tire chain lubrica. What stood out most was that he never felt like a salesman -- he just felt like a real, down-to-earth person who clearly loves bikes and enjoys helping people. There was zero pressure, just good advice and a friendly conversation. On top of that, he was super nice and even gave me a discount he definitely didn't have to give me. Overall, it was just a really refreshing experience, and I'll absolutely be going back. read more

This place has a great selection of bikes and gear. Technicians know what they are doing. Westin bicycles is a Houston bike shop that has been around forever. read more

Great Family owned establishment! People in the shop were extremely helpful and knowledgeable!! Would buy from again!

Wrong answer, 2 times West end bike shop fixed my Schwinn. They have best repair service on the Island. And AFFORDABLE!

really the best bike shop in Houston both selection and service The staff are expert mechanics and will give you correct purchasing advice the merchandise range is extensive and well thought out read more

Neighborhood bike place and friendly and helpful folks. I needed to switch my bike seat and also put in a kick stand. Butch was awesome and everything was completed in 30 minutes. I added a bell. They have a lot of cool looking Norco bikes. Total was $41.12 Highly recommended! read more

Best bicycle shop in Houston... these guys are great and extremely knowledgeable and prices are very reasonable.

West End is the place. I've been buying bikes, parts, and accessories since my mountain bike racing days. I bought my wife's bike, a tandem cruiser, helmets, shoes, and more. I like the owner, the techs, and I get excellent service and advice. I wouldn't be the same without them. They are a five star team. Stop in and you will get to see what I'm writing about. Be well - Bubalou says so. read more

I received excellent service from West End, espy Adam! It quite comfortable to receive service from a person who knows their craft and is in a position to explain future maintenance! Bob read more

I came back today for my rear rack! We finally figured out a good solution for my bike business. Thanks so much to Butch and Jay for being so patient and helpful. I will continue to recommend West End Bicycles. They do great work and have so much in the store to help you have a more enjoyable bike experience! read more

Excellent service and great bike techs. I had them do a complete SRAM AXS rebuild of my 20 yr old bike. They did an awesome job and couldn't be happier. They worked with me every step of the way in trying to locate parts in this supply deprived post COVID world. read more

Amazing service. I got Butch as my salesperson, told him that I didn't know wheels from pedals when it came to bikes. He was patient, explained exactly what I needed. Unfortunately they didn't have what I needed, and I did not make a purchase. He took the time to write down the size of bike I needed, all the different gear sets and put them in order from good to bad. Rare to find great service like this! read more

Personalized service here. Like Cheers, but for your bike- West end is like Cheers but for bikes! If you walk in more than a couple of times they will know your name and always appreciate your being there. Their mechanics are very, very competent and service is excellent. What else!? read more

West End Bicycles - My Salsa Fargo adventure buddy! - Bikes Near Me - Houston, Texas

I purchased a bike from west end in May. It was a fair price and is a great bike. The sales man was kind and explained the options and the pros and cons. It wasn't my dream bike but, filled my needs. Much to my surprise it is my dream bike :) ! Today, after hundreds of miles it needed tweaking... I brought it in and they very quickly and throughly handled my issues and answered my questions. I would give 10 stars! read more

Great service and knowledgeable staff that has time just for you. Fair pricing. Best part is no one is pushy

In 2012 I walked into this place to buy a new bike and was a little nervous at first because it looks like one of those neighborhood bike shops where the staff is going to treat you like some lesser than. But, it's nothing like that. When I walked in, the staff treated me like family. they listened to my concerns and gave me amazing recommendations. Full disclosure. I some how saved this review without finishing it a long time ago. Since then, I've become an avid cyclist. This bike shop is legit. Please consider them, you won't be disappointed. read more

Adam greeted me and said let me know if you have any questions. I said "I have lots!" He answered them all, patiently, let me test a couple of bikes, and made suggestions based on what I wanted. Gave me a good price on the bike and I walked out a happy camper. Great experience! read more

Brought my bike in, to check on the tire and maintenance. My bike has been sitting in my apartment for awhile. Both tires were flat and the bike looking rusty.. brought it in, they fixed both of my tires and check routine maintenance for my bike in less than 10 mins. Free of charge, we offered to pay but they said, its nothing. Super nice and friendly. Definetly would recommend this place and i'll definitely come back to fix my bike here. read more

Fantastic selection on most everything, especially mountain biking and they have a great service department. Friendly, knowledgeable, and chill staff. read more

Took a pair of vintage wheels to them because West End is supposed to be "the best." I get introduced to a guy behind the counter who they tell me is their "wheel guru." He realizes that he has to actually do work with the parts I present him and he tucks his tails and tells me "there's nothing I can do for you" with a sarcastic grin on his face. What a joke. I track down a BMX based bike shop in west Houston called Off Road Peddler who happily accepts my project and doesn't wince once at the fact that he has to build something with a little elbow grease and not just putting parts together out of a fresh new box. First and last visit to the "experts" and West End. read more

I had a bad experience at this shop , I've done business there many times. The individual I asked for a part got an additude and didn't even direct me to the part. I still got what I was looking a coworker was helpful this other guy I guess he was a mechanic was having a bad day or I was not the right hue, but like I expressed to t he individual that got me what I was looking for the West End was one the few bike shops that had the gear I needed. I told him I would have gone to Boones but Boones was out of business. R Sess read more

West End Bicycles - Bikes Near Me - Houston, Texas

The team here are SAINTS. Answered all my questions and put me on the right bike for what I needed. I appreciate the time taken to fit the bike to me properly and not even blink when I mentioned my difficult to find shoe size. Go here. Buy your bike. Ride away happy. read more

These guys are just awesome. My wife and I were visiting to see the medical professionals at MD Anderson regarding her cancer diagnosis, and the airline broke the brake on her medical scooter during transit. These guys helped me out so fast in getting a new brake put on, and even helped me put on some flashy new handles for her! Sweet! 5 star review for the team here at West End Bicycles. Shout out to Josh, thanks man! read more

Is this a great bicycle shop? Yes. Are they knowledgeable? Yes. Is there a great selection of bicycles varied in price range? Yes. Did I feel like I was invisible when I walked into the place? YES. Did a staff member end up taking good care of me? YES. I visited West End Bicycles at the recommendation of a friend who had purchased there about a year or so ago. I wanted to upgrade to a "decent" bicycle after riding on a cheaply-made bicycle I had purchased from a big box retailer. I had a budget of $800 and West End had several options that met my needs. I was able to ride two cycles and decide which one I liked the best. The staff member (Michael) was helpful in explaining specifics of the bicycles and patient in dealing with me. I didn't like that I had to seek out help as it felt awkward. I walked away feeling like a novice in an expert world and while that's exactly what I was, I didn't necessarily need to be made to feel that way. I will say that I don't think it's intentional. It just is what it is. $800 on a bicycle is a big spend for me, and while they have $7000+ bicycles meant for expert, competitive riding, not everyone will be that customer. I think they're worth your time and can truly help you. Just be aware that you may need to push a bit at first to get the ball rolling. Your energy will be greater than theirs. read more

Trendon was super helpful fixing my brake lines and pedals! Excellent customer service. Come to West End Bicycles for all your bike shopping and repair needs. read more

No cannondale? Thumbs down. How do you not have one of the best brands out there? Was about to spend $5,000 on a new bike too.

These people do what they do simply and perfectly. I've actually used their locksmith services on two occasions to rekey a lock and they were quick, thorough and very reasonably priced. Highly recommend. read more

My third visit here and these guys are super friendly and efficient. Came here to get my pedals replaced after an accident which broke one. Issue fixed in under 15 minutes. read more

I wish it was possible to give less than one star. I totally missed what the other reviews were talking about. The service was terrible; beyond terrible. The staff seemed more interested in talking to each other than even caring about helping me find a bike or even making eye . I kept trying to get someones attention, but they were preoccupied. The place was not that busy, but having a conversation seemed much more important. Ended up at Bike Barn with great service and what seemed like better prices. AVOID. read more

Every once in a blue moon you come across a situation that restores your faith in mankind. DARREN at West End Bicycles did that for me Monday 5/4/20. I have an old beat up Specialized Sirrus, not the best bike but a damn solid one but of great sentimental value to me having put on thousands of miles going over the George Washington bridge, Brooklyn bridge en route to Coney Island , ripping thru Times Square, up & down the West Side along the Hudson River, then trailblazing up and down the Buffalo Bayou and Allen Pkwy when I moved to HTX and it was all dirt in 2011 before the construction Anyway she's been outside for 2 years, everything rusted, having given up long ago, during quarantine w a glimpse of hope, I called to see if they were open. I'm not sure who answered but a very nice gentleman told me they were open, kindly and patiently listened to what I needed, said they'd be happy to look but gave me fair warning that repairs are back logged 2weeks. I show up, mask on wait in cue outside the door, bike still in the car- Darren helps the lady in front of me and nicely assured me he'll soon be back out for me. While waiting, I pulled the bike out, he comes back out, gives it a once over, says w the necessary repairs and a tune up I am looking at at least $200, he says let me take it inside, give a look and let you know, I say thank you, excited about getting back on the saddle. He takes the bike inside, flat tires, wobbly wheels, rusted chain and all, about 10-15min later comes back out and says, "listen it's prob gonna be more like $300, and honestly, I know the bike is sentimental to you but it's really not worth it- SO HERE'S WHAT I DID"... he begins to show me... "you're gonna need some brake shoes but at least I got them off the wheel they still work and it will spin freely now, the chain is a bit stretched but I put some lubricant on the chain and it goes around pretty smooth, your tires were good so I filled them w air, and I got your gears switching, there's a few tics but as you use them they will smooth out... you're good to go"! I asked, "you mean I can ride". He says yeah man, nothing crazy but you can ride around the neighborhood- I said like 10-15 mile rides? He confidently affirms, I happily ask, well what do I owe you? Knowing I was more than ready to spend over $200 and maybe even the 3, He says nothin man. I say what??? Are you kidding??He says no, I'm serious. Cmon, I go into my pocket, he so nicely and genuinely says really man, nothing.... normally I would push the issue but it was apparent that this man was truly happy to just help. Understand people, this is not about getting something for free, it's acknowledging what a rare and special human being this guy is-GOD Bless you Darren! Already logged in just about 80 happy miles since that Monday and knocked off a few pounds of quarantine fat build up! Enjoy the beautiful weather! read more

I've been to a few bicycle shops in Houston and West End Bicycles is by far my favorite. The staff is friendly, knowledgeable, and listens to your needs; they give you the options for your needs and budget and don't try to oversell, while making sure you know all the options available. This place is my go-to for all my cycling needs. read more

My wife and I came to this shop looking for a road bike with very little knowledge. We were looking for help and guidance and got exactly that. Kevin, the person that helped us, was extremely thorough and walked us through every step of the process like sizing, type of bike, etc. He was incredibly nice. It was also obvious he wasn't trying to pressure us to buy anything in particular and we felt really at ease and could trust his expertise. Although we didn't leave with a bike today (due to the pandemic causing the lack of supplies and inventory), we put our name down on a list for when more comes in stock. We will definitely be visiting West End Bicycles for our future needs. Thanks, Kevin! read more

Very helpful and knowledgeable about bikes. I brought my bike in due to a minor issue and they got it back to me within a day. Rather than try to make a substantial gain off of me, they saw that it was an easy fix and only charged me $25 for the service. Could've easily taken advantage of my lack of knowledge and quoted me a lot more. Very respectful bunch working here. Highly recommend. read more

These folks have done minor bike repairs for me over the past few years. The are professional and their fees seem reasonable. I would use them without hesitation. read more

Everyone here is so helpful! I recently brought a specialized bike from there, the price was pretty reasonable compared to other bike shops that I've been too. The guys working there will make sure your getting exactly what you need, I was really pleased with their service so I decided to come back to get a helmet and again was very pleased with their service! read more

The people at West End are beyond helpful. I've rented bikes here ($35/day) several times now and they always go out of their way to make sure I'm satisfied and comfortable on the bikes I've gotten. I've gotten a free beer from them, an extra padded seat from them, and a lesson in gear adjustments. The only big issue is the parking. When it's busy and the lot is full, street parking can be hard to find. One time when I ran in because I forgot my helmet one of the neighbors of the shop had a serious issue with us parking for a minute while I ran in even though there was no "No Parking" sign. read more

West End Bicycles - Rented bike and the beer they gave me. Free beer with my bike - what more could you want?! - Bikes Near Me - Houston, Texas

Amazing service! I'm glad I found West End Bicycles... best prices in town. I'll become a loyal customer.

when you see the shop, you would think it's a hardcore street bike crew handling the digs but when you go inside it's a completely respectable store. they have a lot of bikes to look at and they definitely are more than willing to chat it up when you walk through the door. if you have questions, don't hesitate on asking. that's why you came in, right? they have specialized bikes and a lot more entry level types for the beginner riders. also it's pretty handy that by the door, they have all the events going on around town and around texas. great place to check out. read more

West End Bicycles - Lotta Bikes at West End - Bikes Near Me - Houston, Texas

Butch and Trendon are great to work with. The click and collect system is what I used. They a lot of accessories.

West End is the best! I bought a Specialized Como from another dealer and took it to West End when the battery started failing after I had it for a short year and a half. West End went back and forth with Specialized for close to three weeks and finally convinced Specialized to replace the very expensive battery at no cost for me. It would have been easy for West End to throw in the towel and tell me that Specialized turned me down, but the great staff at West End saw it through. I'm obviously beyond grateful. West End will get my business from here on out. Thanks for your help, West End. You're the best! read more