Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I can't really say anything about these apartments, but they are pretty interiorly. Very nice…read morekitchen and bathroom. Seemed big for a single person..than most apartments I've been into. Living room is spacey for one person. Cute balcony.

I called the manager to let her know I had moved as per the lease and had left the keys and gate…read morechip on top on the kitchen counter. Without hesitating she asked if I would change my reviews left the apartment website since I was moving out. Not even a thank you or sorry we never took care of the issues you had. Avoid moving into this complex at all cost, complex looks old and dirty even thou in only 7 years old.

Do Not Recommend!!! Paying $1414-$1800 just to hear residents above stomp all night. Called twice…read moresince 10 pm, It is now 12:45AM and stomping hasn't stopped. They claimed someone reached out and check both times but it's a bunch of horse shi. They didn't stop and I have a 6 year old son. BEXLEY AT TECH DO BETTER!

Avoid this apartment complex at all costs. They are large by a joke. 1 bedroom apartment trying to…read moreraise from 1200 to 2100 on renewal. The renewal email is a joke too. "Hurry not to lock in this great 2100 price" the management team is also a complete incompetent joke. Non Smoke apartments always smell heavily of weed. The location is not great either, there are always fire trucks/sirens going off. Only move in if you literally have no other choice.

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

They really care about their residents and want everything working properly and safely. Very quick…read morein responding too! Much better than my old property manager!!!! Pierce is great! Honestly the whole staff is !!

I greatly appreciate Ryan taking the time to make this right. I understand at time we can't…read morecontrol what property owners do, but I am very happy that Ryan has kept in communication and continued to update me on this matter.

Friendly, helpful staff. The property is well maintained and any requests are handled promptly. I…read moreenjoyed my time living at San Paloma

0 STARS ROACH INFESTED APARTMENTS DO NOT I REPEAT DO NOT MOVE IN TO THESE APARTMENTS. It was…read morehorrible we moved in and seen nothing but baby roaches and all they told us is they will have pest control come out and if we kill them to throw them in the trash who says that like if that was normal to them & then the carpets dirty just dirty when we moved in . I would advise yall to saves y'all's money and move somewhere far away from here , then at the end of y'all's lease they will try to come up with any and everything to get more money out of you

Avoid Settlers Ridge Apartments--Your Sanity (and Car) Will Thank You…read more I lived at Settlers Ridge Apartments for a year, and it was one of the worst rental experiences I've ever had. If you're considering moving here--don't. Save yourself the money, stress, and frustration. Here's why: 1. Zero Security: My car was broken into twice. Both times, management shrugged and said there was "nothing they could do." The security cameras? Non-functional. To make it worse, after the first break-in--while I was out of town--maintenance had reported it over a week earlier, yet no one from the office bothered to notify me. The front gates? They worked for maybe one week the entire year. 2. No Sound Insulation: The walls, floors, and ceilings are paper-thin. You can hear everything--conversations, music, even people singing at 3 a.m. Even minor movements, like sliding a chair, would lead to neighbors banging on the walls. There is no peace or quiet, ever. 3. Constant Pest Problems: Bugs and ants were a constant issue, no matter how clean we kept the place or how often pest control came. It was like having unwanted roommates who never left. 4. Your Security Deposit Will Disappear: We deep-cleaned the apartment before moving out. The only slightly imperfect areas were the oven and a small patch of carpet--both of which had been cleaned, just not to "perfection." Settlers Ridge still deducted nearly $600 from our deposit for these minor things. I'll be posting photos to show how spotless the place was. Bottom line: no matter how hard you try, you won't get your full deposit back. 5. Petty, Inconsistent Management: The leasing office constantly found random reasons to harass us over balcony decorations. The most ridiculous example? Being told to remove a harmless Halloween skeleton after Halloween. Over time, we were asked to remove five or six different items--always separately, so the nagging felt constant and petty. 6. The Only Positive--The Maintenance Team: The maintenance staff were the only bright spot. They were prompt, polite, and efficient every time we needed them. It's a shame the management team doesn't share their professionalism. Bottom line: Settlers Ridge is overpriced, unsafe, loud, poorly maintained, and run by people who care more about nitpicking than tenant well-being. Unless you enjoy endless stress, pest infestations, noise, and deposit scams, do yourself a favor and look elsewhere.

Pro's: - Good amount of space for a very affordable price!…read more- HUGE, spacious gym. There is even a stairmaster and a Crossfit area. I'll definitely miss this the most. - Great location and 5min to HEB - Large windows in the apartment = great lighting! - Big dog park in the back - Easy-to-use package pickup area - Maintenance is quick and comes in just a couple days - shoutout to Eduardo! - It does seem like they listen to the annual survey feedback and I saw improvements being made Con's: - There is a LOT of noise from the surrounding area. There is a fire station across the street and I would hear sirens 3 times a day, including police chasing cars down Parmer. Not a great place to live if you work remotely. - Inconvenient guest parking policies and towing system: Guests have to park in the back lot (which can be a bit of a walk) outside of business hours. Violators are towed and the fee is $250. One of my guests got towed in less than 5 minutes of being parked. - Only one of the gates has been working for half a year, there don't seem to be attempts to fix the other. - Some of the renovations are nice like the granite countertops, but you can tell the cabinets were done sloppily - the cabinet doors are uneven and unaligned (but doesn't affect the functionality). - The front office will sometimes take a few days to respond to emails. - When I first moved in, there were a lot of crickets. Fortunately I didn't see any the next summer.

I have lived in Marquis Parkside complex for years, and through multiple ownership changes. The…read moreteam at Marquis Parkside have done a great job keeping us informed and safe through all the Covid changes. The maintenance team is always prompt and efficient. They make sure the community is informed as well as healthy and happy. I really live in the best apartment complex in Austin!!!

Dear Marquis Parkside Management Team,…read more We are writing to formally address the sudden and drastic increase in our monthly statement issued on July 1, 2026, which totals $1,698.01. As residents who have called Marquis Parkside home for over two years, we are deeply concerned and confused by this unexpected charge, especially regarding the timing and the explanation provided by the office staff. First, we want to emphasize our commitment to this community. For the past two years, we have treated this place not just as a rental, but as our true home. We have never missed a single payment, nor have we ever been late. We actively care for the property--even previously suggesting community clean-up days to help maintain the area. We strictly follow all community rules, respect our neighbors, and value cleanliness. Given our impeccable history as residents, the sudden jump in our bill feels deeply transactional and unfair. On June 19, 2026, we participated in your 2-day renewal promotion (June 18-19) and signed a new lease for another year, securing one free month of rent for September 2026. Right after we secured this promotion, our very next bill on July 1 jumped to $1,698.01. It is hard not to view this sudden increase as an attempt to offset the free month we rightfully earned during the promotion. When we spoke with the office today, the staff explained that these charges are due to water, wastewater, and hot water usage, claiming that the meters "had not been working properly for two years" and were recently fixed. This explanation raises serious questions: Lack of Transparency: If the meters were broken for two years, why were residents never notified? Where are these meters located, and how can we verify the readings? To ensure transparency, we request documented proof of our daily usage, including photographic evidence of the meter readings. Evidence that our submeter was calibrated or tested within the preceding 24 months, as provided for under §24.287(a)(7) of the PUC rules. If no such evidence exists, we understand we cannot be billed for any testing costs, and per §24.287(a)(9), any error found would require a billing adjustment in our favor. Retroactive Accountability: Residents cannot be held financially responsible for management's delayed maintenance or broken equipment over a two-year period. We love Marquis Parkside and want to continue our positive relationship with management. However, we expect to be treated with mutual respect, not with a consumerist attitude that penalizes loyal tenants. We signed our renewal in good faith based on agreed terms, and we expect those terms--including our promotional free month in September--to be honored without hidden, unverified costs. We kindly request a detailed, written breakdown of these utility charges, proof of the meter calibration/repair dates, and a review of our July bill to reflect our actual, verified usage. Thank you for your time and prompt attention to this matter. We look forward to your written response.

Big thanks to the Thash! She was always friendly, responsive, we really appreciated her support and…read morewould highly recommend working with her!

I had a really great experience working with Thash Thompson while going through the lease process…read more She was professional, quick to respond, and very helpful from start to finish. What stood out the most was her patience -- she took the time to answer all of my questions and made sure everything was clear, which I truly appreciated. Overall, the whole process felt smooth and easy thanks to her. It was a pleasure working with Thash, and I would definitely recommend her to others!

Update 11/11/19: adding another star!…read more The apartment complex now has security, which a sign is visible in the front of the entrance of the gates. I no longer see strangers in our complex! They have fixed the pool gates. The property now has speed signage for those speed racers. We had an influx of ants a couple of weeks ago. Property management worked closely with Pest Control and Facilities to ensure the ants were gone. They also continued to follow up by email. They now offer events. The crew was up extremely early on a cold morning handing out breakfast burritos - now that's a committed crew - Made my day! I have to say, they have made some amazing progress! Thank you Walnut Park Apartments!

During our time living at the Langdon we had several serious issues with the unit as well as…read moreproperty damage to our owned property. This all began once RPM Living purchased the complex and everything went downhill. To name a few incidences: the maintenance team damaged our brand new dryer when they stepped on it when fixing the ac and despite my best efforts to get resolution with the complex they said that it was ultimately our responsibility to tell their maintenance team not to step on our washer and dryer when fixing the ac unit. This was the 3rd time our ac broke in less than 4 months and had to be replaced which also caused severe water damage to several of our items that were stored in our laundry closet at the time. Again, when I went to the apartment complex about this they basically said to deal with it and that we should have removed the items from the shelves above the washer and dryer below the ac unit faster despite us moving all of the items as soon as we noticed the water leaking. Mind you, this was during the hottest part of summer and our apartment was also getting to absurd temperatures in the high 80's and I was several months pregnant at the time. During all of these issues with the ac, we had mold and mildew start to grow in our air vents and run down our walls below the vents and when I flagged this to the complex they had someone from the maintenance team simply come and paint over the mold and mildew stains on the walls and they didn't even clean out the vents. Again, I was several months pregnant and this could have caused serious illness for both myself and my son. There was just such an absurd level of incompetence that presented itself once RPM living bought the building from the previous owners and thankfully we moved out before our son was born because I would NOT want a child or anyone that may be immunocompromised to be living at this complex due to their negligence alone. Don't get me started on the car break ins in the complex, how frequently the gates are broken causing further security concerns, and the lack of awareness from the front office despite these issues being flagged several times. If the previous owners still ran this place, I would HIGHLY recommend renting here, however I can't tell you more simply than this, if you care about the health and safety of yourself and/or your loved ones, do yourself a favor and do not rent here.