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Austin, TX

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Bigham & Associates

4.5 (8 reviews)
Closed • 9:00 am - 5:00 pm

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Property management

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10 years ago

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James B.

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8 months ago

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11 years ago

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6 years ago

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11 years ago

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James B.

Thanks for the great review. You were a first-class client.

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10 years ago

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Thanks for the great review.

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9 years ago

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Stetson Property Management

Stetson Property Management

(74 reviews)

EXCELLENT. If you're looking for a highly competent, professional team, make SURE to contact…read moreStetson Property Management. They work VERY hard to find the perfect tenant, they keep you informed on everything, they have NO hidden fees, and working with them has been absolutely fantastic. If you're a renter, know that Stetson goes out of their way to make sure your property is spotless and to the highest standard. Texas is lucky to have Stetson!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

Settler's Ridge Apartments

Settler's Ridge Apartments

(39 reviews)

Pro's: - Good amount of space for a very affordable price!…read more- HUGE, spacious gym. There is even a stairmaster and a Crossfit area. I'll definitely miss this the most. - Great location and 5min to HEB - Large windows in the apartment = great lighting! - Big dog park in the back - Easy-to-use package pickup area - Maintenance is quick and comes in just a couple days - shoutout to Eduardo! - It does seem like they listen to the annual survey feedback and I saw improvements being made Con's: - There is a LOT of noise from the surrounding area. There is a fire station across the street and I would hear sirens 3 times a day, including police chasing cars down Parmer. Not a great place to live if you work remotely. - Inconvenient guest parking policies and towing system: Guests have to park in the back lot (which can be a bit of a walk) outside of business hours. Violators are towed and the fee is $250. One of my guests got towed in less than 5 minutes of being parked. - Only one of the gates has been working for half a year, there don't seem to be attempts to fix the other. - Some of the renovations are nice like the granite countertops, but you can tell the cabinets were done sloppily - the cabinet doors are uneven and unaligned (but doesn't affect the functionality). - The front office will sometimes take a few days to respond to emails. - When I first moved in, there were a lot of crickets. Fortunately I didn't see any the next summer.

Avoid Settlers Ridge Apartments--Your Sanity (and Car) Will Thank You…read more I lived at Settlers Ridge Apartments for a year, and it was one of the worst rental experiences I've ever had. If you're considering moving here--don't. Save yourself the money, stress, and frustration. Here's why: 1. Zero Security: My car was broken into twice. Both times, management shrugged and said there was "nothing they could do." The security cameras? Non-functional. To make it worse, after the first break-in--while I was out of town--maintenance had reported it over a week earlier, yet no one from the office bothered to notify me. The front gates? They worked for maybe one week the entire year. 2. No Sound Insulation: The walls, floors, and ceilings are paper-thin. You can hear everything--conversations, music, even people singing at 3 a.m. Even minor movements, like sliding a chair, would lead to neighbors banging on the walls. There is no peace or quiet, ever. 3. Constant Pest Problems: Bugs and ants were a constant issue, no matter how clean we kept the place or how often pest control came. It was like having unwanted roommates who never left. 4. Your Security Deposit Will Disappear: We deep-cleaned the apartment before moving out. The only slightly imperfect areas were the oven and a small patch of carpet--both of which had been cleaned, just not to "perfection." Settlers Ridge still deducted nearly $600 from our deposit for these minor things. I'll be posting photos to show how spotless the place was. Bottom line: no matter how hard you try, you won't get your full deposit back. 5. Petty, Inconsistent Management: The leasing office constantly found random reasons to harass us over balcony decorations. The most ridiculous example? Being told to remove a harmless Halloween skeleton after Halloween. Over time, we were asked to remove five or six different items--always separately, so the nagging felt constant and petty. 6. The Only Positive--The Maintenance Team: The maintenance staff were the only bright spot. They were prompt, polite, and efficient every time we needed them. It's a shame the management team doesn't share their professionalism. Bottom line: Settlers Ridge is overpriced, unsafe, loud, poorly maintained, and run by people who care more about nitpicking than tenant well-being. Unless you enjoy endless stress, pest infestations, noise, and deposit scams, do yourself a favor and look elsewhere.

Marquis Parkside

Marquis Parkside

(19 reviews)

I have lived in Marquis Parkside complex for years, and through multiple ownership changes. The…read moreteam at Marquis Parkside have done a great job keeping us informed and safe through all the Covid changes. The maintenance team is always prompt and efficient. They make sure the community is informed as well as healthy and happy. I really live in the best apartment complex in Austin!!!

Dear Marquis Parkside Management Team,…read more We are writing to formally address the sudden and drastic increase in our monthly statement issued on July 1, 2026, which totals $1,698.01. As residents who have called Marquis Parkside home for over two years, we are deeply concerned and confused by this unexpected charge, especially regarding the timing and the explanation provided by the office staff. First, we want to emphasize our commitment to this community. For the past two years, we have treated this place not just as a rental, but as our true home. We have never missed a single payment, nor have we ever been late. We actively care for the property--even previously suggesting community clean-up days to help maintain the area. We strictly follow all community rules, respect our neighbors, and value cleanliness. Given our impeccable history as residents, the sudden jump in our bill feels deeply transactional and unfair. On June 19, 2026, we participated in your 2-day renewal promotion (June 18-19) and signed a new lease for another year, securing one free month of rent for September 2026. Right after we secured this promotion, our very next bill on July 1 jumped to $1,698.01. It is hard not to view this sudden increase as an attempt to offset the free month we rightfully earned during the promotion. When we spoke with the office today, the staff explained that these charges are due to water, wastewater, and hot water usage, claiming that the meters "had not been working properly for two years" and were recently fixed. This explanation raises serious questions: Lack of Transparency: If the meters were broken for two years, why were residents never notified? Where are these meters located, and how can we verify the readings? To ensure transparency, we request documented proof of our daily usage, including photographic evidence of the meter readings. Evidence that our submeter was calibrated or tested within the preceding 24 months, as provided for under §24.287(a)(7) of the PUC rules. If no such evidence exists, we understand we cannot be billed for any testing costs, and per §24.287(a)(9), any error found would require a billing adjustment in our favor. Retroactive Accountability: Residents cannot be held financially responsible for management's delayed maintenance or broken equipment over a two-year period. We love Marquis Parkside and want to continue our positive relationship with management. However, we expect to be treated with mutual respect, not with a consumerist attitude that penalizes loyal tenants. We signed our renewal in good faith based on agreed terms, and we expect those terms--including our promotional free month in September--to be honored without hidden, unverified costs. We kindly request a detailed, written breakdown of these utility charges, proof of the meter calibration/repair dates, and a review of our July bill to reflect our actual, verified usage. Thank you for your time and prompt attention to this matter. We look forward to your written response.

Walnut Park

Walnut Park

(14 reviews)

The office team has been very attentive and helpful despite the change in office they have been on…read moretop of things and helping us through this transition. As a resident here, I can't express enough positive feedback about the maintenance team. They really are attentive and quick in resolving my garbage disposal. Jose educated me and said if it happened again to take trouble shooting steps. I really do recommend the property itself feels like a resort. The amenities are pretty cool, I frequently use the 24hr gym before work and then recover my muscles with the sauna, I like to cold plunge in the pool after and then walk home. I've been here for 5 months already and I'm pretty satisfied. I've recommended to this place to family and friends already.

Update 11/11/19: adding another star!…read more The apartment complex now has security, which a sign is visible in the front of the entrance of the gates. I no longer see strangers in our complex! They have fixed the pool gates. The property now has speed signage for those speed racers. We had an influx of ants a couple of weeks ago. Property management worked closely with Pest Control and Facilities to ensure the ants were gone. They also continued to follow up by email. They now offer events. The crew was up extremely early on a cold morning handing out breakfast burritos - now that's a committed crew - Made my day! I have to say, they have made some amazing progress! Thank you Walnut Park Apartments!

Bigham & Associates - propertymgmt - Updated October 2026

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