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    Bigfoot Waterproofing

    5.0 (5 reviews)
    Closed 7:00 am - 7:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    4 months ago

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    6 months ago

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    3 years ago

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    Sarah W.

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    3 years ago

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    Tim O.

    Thanks so much! Happy to help and glad we earned your great review!

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    3 years ago

    My sump pump was making a knocking sound. Aaron came and installed a check valve and the knocking went away.

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    Sarah W.

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    We asked for a quote to deal with unpleasant odors coming from our crawlspace underneath our…read moresunroom (rodent waste deposited on old insulation). Groundwork's crew were awesome from the initial quote process to final completion. Christian was great in the sales process and Mikah Ramos and Mickey Snip were excellent in the solution. They removed all the old insulation along with the rodent waste, cleaned out our crawlspace and sealed it all up to prevent rodents from coming in. Worksite was left cleaner than when they arrived and they were super efficient. Price wasn't the cheapest but it was fair value (they do have a good and easy 0% interest financing option) and they were able to schedule the work much sooner than other places. Would thoroughly recommend Groundwork's.

    It is now May, This journey began In January, we still have unresolved issues…read more When I wrote my review, I was contacted by owner to reach out to customer service. That has been dreadful. They handed me off to a General Manager John M. Who was supposed to put out the fire so to speak. He just showed up with gasoline. There was always a reason why he couldn't resolve the issue. In the end my frustration led me to just tell him to forget it. I still have an unsealed entrance way and am really not getting any where with that. I have had to take off 5 work days for the original job, and 5 more for all the "fixes". I am absolutely beside myself as to how we have been treated by this company. Each time there is a new rep assure us that they will get the job done only to be ghosted. Alvin , John M. Two managers . Have not gotten it done.

    Ben The Mason

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    I selected Ben The Mason to repair / rebuild the fire brick inside a fireplace and chose him…read morebecause of his experience. Inside the fireplace, grout had all but disappeared on the back / angled wall and several fire bricks were loose. Timeline of events: Sent an email to Ben with pictures and a description of the problem on a Friday at 3:12 PM. He called me at 5:15 PM that evening asking if he could visit to see the job and offer me an estimate, he came by at 5:44 PM, and after reviewing and carefully describing the work needed to repair, he offered his proposal which I accepted. AND the VERY NEXT DAY, a SATURDAY mind you, he and his son arrived at 8:00 AM and the job was completed by 3:00 PM. So literally WITHIN 24 HOURS Ben The Mason had responded to my request, came by to see the job, offered a quote, and did the repairs. The entire experience exceeded my expectations, and I am very impressed with the service and craftsmanship provided by Ben The Mason. HIGHLY RECOMMENDED.

    Ben did a third project for us this week. First, when I call Ben, he picks up the phone and is…read moreusually onsite within a day or two. His response times are amazing. Next up, we have to discuss price. I've done only a handful of projects, so this is hard for me to judge. But, when I see the work and look at the amount of hours he puts in and the quality of the work, it seems extremely fair and I'm guess extremely competitive. If you think a price is too high, discuss it with him. He and you can work something out...or not. I've worked with him three times and will do so again. That leaves quality as next factor. No one is better. He built a patio from huge pavers that have not moved, shifted, cracked, or drained poorly. We get numerous positive comments. Ben is a polite, clean, professional man that gets to it. I do not believe you will find anyone around who is as fast, affordable, and adept. His sons are great too.

    Bigfoot Waterproofing - waterproofing - Updated August 2026

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