Chris and Aiden were professional, quick, and thorough. My basement looks great and already smells…read morebetter!!

We had our system installed in February - 2018. There have been no issues with water since. Each…read moreyear a technician comes out to service the system and they are thorough and professional. On Friday, August 14, 2026, Alvin Miller came out to service our system; he was not only prompt and diligent...he was also very helpful, sociable, and professional. We were so happy with his work!

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

We had Erickson install a sump pump system in our wet basement two years ago. For annual service,…read moreAlbert arrived at our house and got right down to work. After checking the basement and sump pump system (which was working perfectly) he carefully explained possible options that were available he believed could benefit the safety and longevity of both basement and house He patiently went over each option and their price without any high-pressure, used-car-dealer salesmanship antics, only polite suggestions. Albert was friendly, polite and very knowledgeable

If I could give this a lower review, I would. We had Erickson come out to do some foundation work…read moreon our house. While doing the work the crew drilled one of their helicals through our sewer line causing us to be forced from our home until we could get another company to come and do the repair. When I notified Erickson about this issue and the cost to repair they refused to pay for this. Their offer was to dig the hole for the repair company. We had spent close to $20000 for the work they performed and it ended up costing me another $6000 for the repair. There is NO WAY I would recommend Erickson to do any repair work for anyone. Beware of this company. Their Customer Service is non-existent.

Jim and Freddie did a great job. They are very nice. They put in new flooring in the kitchen and my…read morestudio. He built in a bookcase that I always get compliments on. Worked on my ceiling in the 2nd kitchen. Just waiting for more funding to continue the upgrades to the house

Jim is incredible and really helped our small business. I called him on a Friday morning after…read moreposting the job on Thursday evening. We were able to reach a reach a reasonable price and he literally got the work done the same day. He took down a wall that we no longer needed, which enables my small team to eat lunch together every single day. Cannot thank him enough. He is personable, kind, and even spent extra time cleaning up.

One of the best in the business! We hired Ben to repair our stone foundation and stone wall at our…read morerental property on Wallis St. He was prompt, professional and takes pride in his work. We then hired him to install a brick patio at our home in Beverly as well. He arrived on time with his two sons. The boys were as professional as their dad. We have a few other projects we will have him come back to do. This is a gentleman of his word, which is a rare thing these days with most contractors. We highly recommend Ben for any of your masonry work.

I selected Ben The Mason to repair / rebuild the fire brick inside a fireplace and chose him…read morebecause of his experience. Inside the fireplace, grout had all but disappeared on the back / angled wall and several fire bricks were loose. Timeline of events: Sent an email to Ben with pictures and a description of the problem on a Friday at 3:12 PM. He called me at 5:15 PM that evening asking if he could visit to see the job and offer me an estimate, he came by at 5:44 PM, and after reviewing and carefully describing the work needed to repair, he offered his proposal which I accepted. AND the VERY NEXT DAY, a SATURDAY mind you, he and his son arrived at 8:00 AM and the job was completed by 3:00 PM. So literally WITHIN 24 HOURS Ben The Mason had responded to my request, came by to see the job, offered a quote, and did the repairs. The entire experience exceeded my expectations, and I am very impressed with the service and craftsmanship provided by Ben The Mason. HIGHLY RECOMMENDED.

We recently moved into a new house and had Crack-X fill a vertical foundation crack with an epoxy…read moreinjection. They provided a reasonable quote online and were quick to schedule. The technician showed up exactly on time, was professional, and got right to work. He was also helpful beyond just the job -- taking the time to walk me through the rest of the basement and bulkhead, pointing out what looked solid and what to keep an eye on. No pressure, just solid info. I'll be going back if I ever need similar services. Highly recommend them if you want the job done right and explained clearly.

I have used Crack X twice (in two separate areas) and they are wonderful. Transparent in price and…read morearrive on time when they say they will. Highly recommend!

After reading the reviews, my husband called the company and spoke with Rick. Rick said he'd call…read moreback to schedule an appointment but never did. My husband then sent him an email, but no response. I left Rick a voicemail a few days later letting him know about the water situation in the basement and asked if he would please call back as soon as possible. To date, we've not heard back from Rick. If we can't depend on him to return a phone call then perhaps that's an indicator that he's just not reliable. Better to know now then after we hire him, give him a deposit and then not have him come back to do the job. Very disappointed !

Came to my house the same day I called, to do a free estimate. Very friendly and willing to answer…read moreall my questions. Once I decided to go with them, they were at my house the same week. Work comes with a lifetime guarantee. Rare to find a company that clearly knows what they are doing, has good customer service, is prompt/reliable and backs their work up. Highly recommended!!!

So, I had water coming into my basement through my chimney cleanout. Arta came out quickly and gave…read moreme a very reasonable quote. When they arrived it turned out that the water was not coming from where we both thought it was. More work and discovery was needed. I feared that this might change the quote. It didn't, thank God! They discovered that the water was leaching in through a brick flower box that I have next to my chimney. Once confirmed witha water test, they quickly fixed the problem, cleaned up, and left me a very happy customer.

Arta was ABSOLUTELY professional in performing much needed repairs on my foundation. They came out…read morequickly to give me an estimate, they gave me a reasonable quote for the repairs I needed to my foundation/basement, and when I scheduled the work, they were there. After they did their repairs, I noticed one little spot where water was still trickling in, and Stavros came out and made some adjustments to their work and did not charge me for the additional work. I would highly recommend them to anyone who is looking for quality foundation repair work, at an affordable price. By the way, one of their competitors whom I won't mention but do "all things basementy", wanted to charge me double what Arta charged me. - Bill G Manchester

I have a severe and unfortunate allergy to rodents, to the point where I carry an epi pen. This…read morecompany has made it possible for me to live in an old family seasonal home that was previously infested with mice, where I've gone into anaphylaxis before due to rodent activity. I've not been able to return to this house for over a decade, until I discovered New England Decon. I am so incredibly grateful for this company and team, for their hard work and dedication. Jamie and Pat were literal life savers for me, restoring my family home to what it used to be, and completely remediated it. I no longer have throat swelling or hives when I step into the home. I couldn't be more grateful. Thank you so very much.

We experienced an attic insulation removal job due to animal waste and feces. The NE Decon crew…read morearrived as stated and got to work. We own a Post and Beam home that did not have ceiling joists for the crew to use. They remedied that problem easily and removed all the fiberglass insulation and feces. Then Hepa vacuumed the entire surface removing any objects and dust. This crew was extremely thorough. We were in good hands. Pam then fogged a disinfectant throughout the attic. We are completely happy with the results. An owner of an insulation company we are looking to hire to replace this insulation remarked at how clean and thorough a job NE Decon had done. Give these ladies a call. Stephen T.