What a fun place! You pick and choose your ingredients and then they cook it for you. Just discovered that there is a dry rub option. Will have to come back for that! I got the same thing as last visit, I couldn't resist the original Malay soup. I really wanted to try a different flavours, like tomato, but I couldn't...Malay is just so good! I'm pretty consistent, hovering around $25. I need to chill with the noodles...they're heavy Definitely come here and bring your friends. Good, easy vibes....no wonder trendy with gen z's read more

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Tried a different soup base this time and got the original malatang soup. Somehow the soup bases here is always a little disappointing to me. This time the malatang felt very watered down and not flavourful. I got medium spicy as well and it was quite mild... The ice cream at the end of meal and sauce bar is still good! They also added a new section for fried items that are to be picked separately and cooked separately if interested. read more

Big Way Hot Pot - Hot Pot Near Me - Markham, Ontario

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New Branch opened approx 3 months ago Large with plenty of seating, lucked out before the crowds came in and secured a booth by the window. I get to watch the cars driving to and fro trying to locate a parking spot during the peak lunch period. Staff very helpful and friendly, appears some are still in training. Walk in, staff greets you with a bowl and tongs, then have at it, start picking your food items, seafood, meats, vegs, noodles, etc, etc. Try to stay away from the heavy stuff as the final price is based on the final weight of your bowl. At the cashier, pick your soup base, the bone broth is my normal selection, sometimes when I feel adventurous I'll go with the Tomyum broth (strong flavor which tends to overpower your food selections) Before the food arrives, head over to the dipping sauce station and create your dipping sauce. Once cooked, they'll bring your food directly to your table. Final product is ok, nothing outstanding but tasty, filling and reasonably priced. Protip, since vegs are light, you can completely fill your bowl and the price should be under $10. Not bad for a large bowl of broth with as much vegetables you can eat After finishing, you get a free soft serve cone, not bad. read more

Came late at night, it was very packed. Make sure to join the waitlist ahead of time. You can customize your own bowl, choosing from a variety of ingredients, then picking out your soup base. Glad they open till 2am. read more

Big Way Hot Pot - Bone broth soup base - Hot Pot Near Me - Markham, Ontario

I love this place. A bold statement, but I can say that it's probably one of my new favourite restaurants, with some slight hiccups during my first visit. It's a bit hectic right now because the restaurant just opened, but I only waited 30 mins on the waitlist. Inside can also get overwhelming, especially when there's no signage or direction on where to go. There's an iPad at the front door where you put your name and number down on the waitlist. There was one staff member near the bowls area directing people, but there's no official stand or podium that shows that's where you're supposed to go to check in. This process needs to be fixed. There are lots of hot pot ingredients to choose from. The price of your final bowl is based on weight. My bowl was only $13! I love the variety of fish balls, vegetables, meats, seafoods, and noodles. There are also a lot of soup broths you can choose from. I ordered the Classic Mala Broth, medium spice, and that was really good. Their sauce station was stacked with lots of toppings to add. They also have a big bubble tea menu. I ordered the Matcha Slush Latte. Really good flavours. And a small appetizer menu. The fries and deep fried seafood were good. They also serve ube icecream as a dessert too. Overall, I love the food and quality of the dishes. You definitely need some patience when coming here though. Especially if there's a big group of kids in front of you. They take their time and there's not much space for you to get around to hop to the next ingredient station. read more

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Wow! I didn't even know they had a hot pot restaurant around this area. It was my first time trying big way. The restaurant is nice and cozy. It's a great hang out spot! The restaurant is like a food court style. You choose your toppings, soup base and drink, then you check out - charge is by weight. Then they cook the food and bring it to your table. Dessert is also included which is ice cream. The service is great, will certainly be back if I'm ever craving for some hot pot. read more

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Big Way Hot Pot finally made it's way to Markham. A self serve hot pot experience where you grab your own ingredients, pick your broth and pay by weight. Super popular concept right now and I'm so glad it's here! I came during their soft opening and thought the space is big and clean. Thought the cashier staff was very nice, but definitely asks way too many questions with customizations/ drink orders/ add ons, etc., since it took a long time per person and there was a line forming behind us. They also have a DIY sauce bar which is always a nice touch. Bibs on the side to prevent splattering onto your clothes and the best part is of course the complimentary ice cream at the end of your meal. I came with a few people so got to try the different broths, here's my ratings for each: Signature Mala 5/5 - Loved that this wasn't burn my tongue spicy and numbing. Great flavour. Collagen bone broth 5/5 - Clean tasting rich soup. Made with premium pork bones. Tomato broth 3.5/5 - Thought this didn't have much tomato taste to it. Tom Yum 3.5/5 - This was a good sour and hot soup taste but I didn't love the coconut milk that they put in the center of your bowl. Overall, a great spot to get an individual hot pot meal that is paid by the gram. read more

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I recently visited Big Way Hot Pot and overall had a pretty good experience. It's located in a plaza with lots of parking available, although finding a spot directly in front can take a while when it gets busy. The restaurant itself is spacious and the self-serve setup is straightforward. You walk in, grab your own pot and tongs, and start picking ingredients right away. Even though the line was fairly long when I went, it moved efficiently and we got seated almost immediately after paying. Pricing is 100g minimum at $3.89/100g, which I thought was fair compared to other hot pot spots. My group's pots ended up ranging from around $13 to $23 depending on what we grabbed. I really enjoyed the salted egg ball because it's something I haven't seen offered elsewhere before. I do wish they had longanisa sausages though. The beef selection was a little disappointing since most of it was pretty fatty, but there was still a good amount of variety overall between the vegetables, noodles, balls, and other proteins. They also have an unlimited sauce bar, which is always one of my favourite parts of hot pot. I made my usual mix with soy sauce, sesame paste, XO BBQ sauce, garlic, chili oil, chili peppers, and cilantro. The main downside for me was the broth. It came out lukewarm and there honestly wasn't much of it in the pot. Aside from that, service was really attentive. Our lemon water was constantly refilled without us asking, and we also got a mini complimentary chocolate ice cream cones at the end of the meal which was a nice touch. I'd still come back for the variety, fair pricing, and convenient self-serve concept. read more

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I recently had the pleasure of visiting the newly opened Big Way Hot Pot in Markham and it was certainly a treat! Their concept is simple. You choose all your own ingredients from a multitude of choices, including meats, seafood, vegetables, noodles, and more. Your choices are weighed to determine the cost, and then you choose the flavour of your broth. They cook it for you and bring it to your table. My friend and I must have made some great choices because it was all delicious! Choosing our ingredients made sure we got exactly what we wanted. My picks included smoked duck, lamb, tofu, vermicelli, veggies, and their signature spicy broth. Hers was a little more seafood forward, with purple yam noodles. The combinations are endless! I also had their Strawberry Sparkling beverage with Popping Boba and it was very refreshing. I even got to choose my sweetness level and it turned out perfect! An Ube ice cream cone completed a very enjoyable meal. If you like fresh food, with the ability to choose your own ingredients, check out Big Way at McCowan and Hwy 7 in Markham. read more

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I used to go to Big Way when I lived in Vancouver and this new location didn't disappoint. Everything was exactly as i had imagined with the setup and the broth options. The staff were efficient. We walked in and were handed a lot and tongs. After choosing our food ($3.89/100g, 100g minimum), we paid at the cashier. Then we were seated almost immediately even as a table for 5. The current soft serve flavour is chocolate. The only downside was that the broth could be hotter and there could be more broth in the pot. read more

Big Way Hot Pot - Hot Pot Near Me - Markham, Ontario

Interesting concept! Pay for what you want in your soup. Similar to the idea of those "weigh and pay" salads at Whole Foods. We came in on a weeknight. Didnt realize it was grand opening week. We waited almost 2 hours to get a table but were determined to stay and wait as they were promoting a free Jolly Tea (wasnt sure what that was exactly but we like free) with any soup purchase. Upon entering, you are given a large skillet type bowl and a sturdy set of golden tongs. You pick toppings you would like while keeping in mind the heavier your bowl, the more you will end up paying. They have so many options from fish balls stuffed with salted eggs, meat balls, quail eggs, shrimp, squid, thinly sliced pork and beef. Noodles: udon, rice, egg, spinach,,taro noodle. Veggie options galore from greens to mushrooms. You then choose your broth. They have spicy mala, or collagen(bone broth). You leave your pot with the staff, take a number and are seated at your table. There is a sauce station with green onions, chili oil, sesame paste, cilantro to name a few. Someone takes your piping hot personalized bowl of soup to your table identified by thay number you picked up. Finish off your meal with a nice ube soft serve on a black sesame cone and a jolly tea (reminds me of white rabbit candy,yum!) delivered right to your table. These 2 deserts came free with any bowl purchase. Laid back, casual set up. Recommend for anyone trying to satisfy a simple soup craving! Grand opening wave should have died down so just hoping its no longer a 2 hr wait. read more

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We got invited to the soft opening of Big Way Markham and took it as the perfect chance to try ingredients we don't usually go for--and it did not disappoint. The experience is pretty straightforward: you're greeted at the front, handed a bowl and tongs, and then it's all about building your own hot pot. We loaded up on some favorites like the fortune bags, spam, napa cabbage, and the cheese-filled lobster dumplings (highly recommend these). Once you're done, everything is weighed and you pay by weight, then choose your broth and any drinks. I added cheese as a topping this time, but honestly I'd probably skip it next visit--it tends to clump together in the broth and wasn't as enjoyable as I expected. On the other hand, the cookies and cream drink was a win--basically like a melted McFlurry, so if that's your thing, you'll love it. We ended up with leftovers (portions can add up quickly), so we packed them to go and finished the night with ice cream. We got taro, but flavors rotate, which keeps things fun. Overall, a great interactive dining experience with lots of variety--perfect if you like customizing your meal. read more

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Brand new big way location! We had the opportunity to stop by and give things a try. First of all service very very good. All the workers are super nice. They took their time to explain everything. Only issue we had was there was a big delay in getting our drink drinks. We were almost done our meal and then received the beverage. Really cool design and layout fun place to eat. On our particular day it seemed like they were having some issues with their music system so it would all of a sudden just stop but they would reset it or fix it. And onto the most important part! The food! It's a place where you choose your own ingredients and then you pay by the weight. So the more hungry, you are the more expensive it would be. And because it's a pick your own type of hot pot place it's a little difficult to leave a review so I will leave a review on the broth. 4/5 tomato broth. Even at maximum spice level, it wasn't spicy at all. My girlfriend does not eat any spicy and was able to handle it fine. So not sure if they forgot to make a spicy or if it was toned down a lot. Otherwise tomato broth was decent. Could have more tomato flavor. 4/5 collagen broth. Very nice clear broth not much flavor to it again not sure if they're still finishing off the broths and fine tuning the flavoring. 5/5 hotpot selection a lot of options to choose from the exploding fish balls or the filled fish balls are fun. Lots of noodle options. The pork slice slices when we went was frozen and one big piece so we weren't able to try it. But the beef was nice and tender when it was cooked. So we didn't have any issues there. After you make your selection and make your bowl, they pre-cook everything for you before bringing it to your table. You can customize your own sauce at the sauce bar while you wait. We didn't have any issue everything came cooked, but not overcooked, which was great. Overall, a great experience would definitely recommend trying big way hotpot if you have not tried already! read more

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I've been to the Scarborough location and was so excited to try this one as soon as they opened. I think this space is a little bigger than the Scarborough location. I like the layout better because people don't get stuck by the door waiting to pick their ingredients. The selection is very good and they have some unique ingredients like duck. Don't sleep on their drinks!! Any of them are great options. Recently I had the signature milk tea and the cookies and cream one. Sooooo good! Staff are attentive and quick to address requests. Happy this location is open! read more

After I picked my food, I had to wait like 15mins for checkout. When I am hangry, I really don't like having to wait to pay and then wait for the food to be cooked. I just timed it. It took around 4.5 mins to checkout a party of 3, asking for choice of broth, choice of drink, weighing, and paying. And there were like 17 people behind them. With 2 checkout counters, it would take almost 15mins to clear the queue. Instead of asking the customers for their choice of broth and drink, I'd suggest using different plastic cards to represent the choice of broth and choice of drink, much like picking another food item. Weighing can be a separate station, where the workers can take their bowls in exchange for a numbered metal stand. Then the customer can pay based on the number, assuming the cashier is connected to the weighing scale. This would also reduce the waiting time for cooking. read more

I think that extra great service and I think that it is one of the best restaurants I've ever been to for someone who doesn't like meat I like picking out anything that I want because I know that the things I put in my pot are the ones that I will finish I am glad that they provide a happy hour service where you can get free drinks as well as free ice cream read more

My past big way experiences have been satisfying, at other locations. But this time I came to visit the newly opened location. This was absolutely garbage. They ran out of soy sauce at the sauce bar and we asked 4 employees to refill it. It took 20 min to refill it. The food was expensive and ended up taking 30 min. I waited 30 min for my food while my friends got theirs almost immediately. This is unacceptable. Also the restaurant lost power for a brief moment. This is completely heartbreaking as my past times have been nice. The atmosphere is very loud and overstimulating . This highly disappointed me. read more

Big Way Hot Pot - Empty soy sauce, green onions, and cilantro - Hot Pot Near Me - Markham, Ontario