The restaurant is fairly big amongst the other restaurants in the area, and when you enter there is a self check-in machine near the front. When I visited, it wasn't busy, so there was no wait. Seating is mostly made up of tables for two and four people at the ends but they can definitely move them for larger groups, and each table receives complimentary lime water.
You start by grabbing one of their signature gold pots and a pair of tongs before heading down the ingredient station. There was a huge selection, especially seafood and various fish balls. Since seafood tends to be the heaviest items by weight, I skipped most of it. My favourite items were the salted egg lava balls and the longanisa sausages. I also picked up beef brisket, vermicelli, napa cabbage, quail egg, crab roe ball, beef slice, shrimp wonton and fish slices.
After filling your pot, you bring it to the counter to be weighed. I expected my bowl to cost a lot more, but it came out to around $19, which I thought was pretty reasonable. Once paid, they give you a table marker so staff know where to deliver your order.
Before sitting down, I stopped by the sauce station. My usual combination is soy sauce, sesame sauce, chili garlic, and fresh garlic. They didn't have barbecue sauce, which I normally like to add, but I also made a separate sauce dish with garlic and cilantro to add directly into the soup later.
I chose the limited-time creamy lobster broth, which comes with a slice of garlic bread. The garlic bread unfortunately wasn't very crispy, but the broth itself was enjoyable. I didn't get a strong lobster flavour, but it was still rich and comforting. My only complaint was that the soup could have been hotter.
The meal was very filling, and it ended with a complimentary vanilla soft serve ice cream cone. Service was good throughout the visit. Staff refilled our water without being asked and brought out the ice cream automatically at the end of the meal.
Parking is the biggest downside since there isn't dedicated free parking nearby unless you're willing to pay. Depending on the time of day, residential street parking may be an option.
Overall, I would recommend this place! It's great if you like being able to customize exactly what goes into your meal, and it worked especially well for my vegetarian friend who could easily choose ingredients based on her preferences. Compared to similar restaurants, I also felt they offered a larger selection of ingredients. read more