Nice job! Zach was great, very professional and courteous. The window washing turned out great. He was very careful do double check to be sure each window was spotless. I'd definitely recommend. read more

I booked an appointment end of may for these guys to come out June 24 between 830-930am. Lucas came and was very nice and took all my information. On the morning of the 24th I waited until 930 and called them. They told me they moved my to 11340-1230 after they sent two emails about appt reminder and a phone call the DAY before reminding me of my 830 am appt. I had to be firm on that schedule due to work scheduling so I never got to use this company. Very disappointing customer service read more

Big Wave responded quickly to my request for a reasonable price and performed a great service. I'd recommend them and personally use them again. Joe Neal read more

Totally professional in all aspects of the job from the estimating to the completion of the job. The young man who did the washing was xlnt and mom is happy with her clean window.Highly recommended. read more

Jack and his team do an excellent job would recommend them to my friends , my neighbors. Jack And His team are very professional and meticulous worth every part of their job They arrive in a timely manner respect your property and have a very positive attitude read more

If I could give Big Wave Window 10 stars I would!!! With so many competitors it's all about customer service these days and let me tell you, these guys take the cake! They're professional, safe (wore their masks and gloves), courteous and their work is awesome! My house has never looked so good!!! My windows look amazing and all the dirt and grime on my house is gone!! It was a very warm day but I didn't feel like they wanted to just get the job done and leave. They took their time cleaning the windows and power washing the house! Cannot recommendation Jack and his team enough!! You won't be disappointed! read more

I would have given them a 5 star if not for the following reason. I am a repeat customer. I first started using them when the owner was a young man working with 3 guys about 3 years ago. I also referred 2 customers to them. They always do a good job on cleaning my windows. John and Jack (or Zack) cleaned my window this Tuesday. I talked with both of these 2 young man that I had emailed, and also talked with their office staff Ann several times to ask for pressure washing service to my property in San Marino. That was 3 weeks ago and 2 emails and 2 phone calls later. They assured me they would call this in right away and have someone call me. Now is Friday and I have not received any phone call. I am going to get another outfit to pressure wash the walkway since they don't care about my business. I will also look for another window cleaning service for my annual window washing. read more

Great Customer service! At the end of the job, Lucas and John did a walkthrough of the entire house making sure we were happy with the windows. Will be contacting them again in six-months!!! read more

This is exactly how businesses should be run. Very polite sales person, the schedulers worked with us and the two who came to do the job could not have been any nicer,and polite. They got rite to work and cleaned up very well. All around great job !! read more

It was the first time I have used a professional window cleaning and I'm very happy They showed up in a mask Everything was great read more

We were very impressed with the service provided by Big Wave. Lyric was polite, efficient and fast. The windows have never looked better! We highly recommend this organization and they were the only ones who came out to talk with us. Most of the window cleaners gave a price over the phone or drive-by. Great customer service! read more

I had to have my rain gutters cleaned out, and hired Big Wave Windows. They were on time, and I was very happy with their courtesy, service and price. I would absolutely use their services again - most likely for window cleaning in the spring. Highly recommend! read more

So prompt. So fast. So good. Don't think this is a so-so review; Big Wave is my new window washing co. I've had companies where screens are not properly placed back in or they seemed to not notice stepping in mud then stepping into the house. I'm very happy to provide Big Wave Windows with a five star thank you. (Pasadena) read more

Called Big Wave Window to clean our windows, frames and screens , Jack Showed up on time gave me a reasonable estimate so we scheduled an appointment. Luke showed up on time did an excellent job got in and out We will definitely use Big Wave Window again. Thanks, Dave read more

Was hoping to use Jack's company for the third time - his price to wash our windows jumped from 150 in Jan 2020 to 250 in Feb 2021, which I was fine with given the stress of the pandemic. But today's quote was significantly higher- $430 for a job that cost almost $200 less just 6 months ago. I'm glad Jack's business is doing well enough to command these prices, but I won't be hiring them again. read more

It was a great experience working with Big Wave. The team showed up on time and completed the job within the expected timeframe. I would highly recommend to my friends and family. read more

Did a super job! Nice people. Windows sparkled. Workers were efficient and polite. They didn't cut corners. I didn't comparison shop, but the cost was reasonable. read more

Luke is awesome! Very hard-working, kind and prompt. Price is great and service is amazing! They cleaned our exterior windows, which look brand new! Also did the gutters, which were packed with gunk. Would use them again for sure. Why try to clean your own windows when they do it so fast and reasonably? Definitely recommend them! read more

I can't recommend jack and his team enough! The tires on my van left a mark on a clients driveway that I wasn't able to get up myself and was feeling a little hopeless about, before calling big wave window and speaking to Dani in the office, who was very helpful and got us scheduled next day! Jack came out to clean the driveway and our client was very happy with his work. Her exact words were "it's like it never happened!". Thanks again guys! read more

Had them come out to clean our gutters and roof. Very happy with their work!!!

I have to say that my experience with Big Wave Windows was great. From the moment I contacted them via yelp till the job was completed. Jack got back to me with an estimate within minutes. We set up the appointment and Jack and his crew were here on time. I have more than 20 windows and it only took them 3 hours to clean the exterior and interior. They left my windows and patio doors spotless. What I loved the most is the price, very affordable. I will definitely be using Big Wave Window in the future. Great Job guys!!! read more

Used this company to install holiday lights around our property, along our roof line, and wrapped around 5 large trees. We have never done this before. They came on time and were extremely professional and polite -- for both the consultation and the actual installation. The results are terrific and I'm very pleased. It was not the lowest price in town (not by a long shot) but I'm very happy I used Big Wave. read more

They were professional, thorough and did a great job - cleaned my solar panels, the dirty outsides of my rain gutters, my house and all my windows (inside and out) and screens. read more

Great service! Great results! Making this a regular service every 6 months. Competitive pricing. Great value.

Terrific job. On time, spotless work. They did gutters and windows at a very fair price. Nice job!

Very good service, very professional and punctual. Job is done neatly with a competitive price. Not only did they finish the work quickly, they came back again to finish that gutter cleaning when my gutter is fully repaired. They made a concerted effort to come back the second time to finish up the cleaning without any extra charge. Highly recommend them! read more

I loved these guys! Super professional, on time, friendly, reasonably priced and most of all did a terrific job! Couldn't recommend them more highly. read more

We contacted Jack from Big Wave Window to wash the interior, exterior and screens on our wood casement windows. In addition to the windows on the house, the two young men lifted and maneuvered the huge, very heavy skylight in our hallway so it could be washed on both sides. We have a lot of windows and Jack's quote was fairly priced. He and Brent arrived on time and completed the job thoroughly and neatly. My windows were sparkling clean and the sills and screens were dust free. At the end of the day, my house was smiling and so was I. It was the first time I have used a professional window cleaner and I am so happy that Jack was recommended. If you need your windows clean, I highly recommend calling Jack and Big Wave Window! I definitely plan on calling him again. read more

Big Wave Window - Jack is efficient and thorough when washing screens. - Window Washing Near Me - Pasadena, California

I just used Big Wave for the first time and I was extremely pleased with the whole experience. They are fully bonded and carry their own worker's comp insurance, and their prices were comparable to the other bids I got. They are a very professionally run business, and I will definitely use them again.(my windows look great, too!) read more

Jack and Adam worked hard to make sure every window shined (shone?)! Everything was handled efficiently and professionally - appointment time was confirmed, showed up exactly on time, provided a written receipt, and took exceptional care to keep the inside of the house clean and undamaged. A painless and pleasant experience! read more

- awesome, communication, A+ service, thanks jja- 5june

Windows inside and out look great. Big Wave knows how to get the job done at reasonable prices and fast! Very professional. Kudos to Yorlin who did a fantastic job. read more

Jack showed up on time, did a thorough job of cleaning my clogged gutters, and left everything clean. Who could ask for more...and the price was right, too. read more

TOP NOTCH CUSTOMER SERVICE AND PROFESSIONAL BEYOND A DOUBT! From the initial phone call to the end of the job, all contact and service were EXCELLENT. I phoned and received an immediate response, I spoke with Jack and he is a true professional! He was asked specific questions to determine my need and scheduled an appt. Jack is very responsive, knowledgable and a gem to work with. The crew is fantastic = were on time, professional & pleasant got right to work. This team knows what they are doing. My house was remodeled and had caked on construction dirt. They are all now crystal clear, I can now see outside What a difference a day makes! I highly recommend the Big Wave and Jack Stellar business and results I will definitely book again THANK YOU ! I am happy to answer any questions. read more

These guys are really good. The price was very competitive (I got three bids). The were very careful with brand new landscaping and took great care in the house as well. Of course the windows were perfectly cleaned, and they eliminated some tough water spots on the outside. Beyond being good window washers they were very meticulous in the house as they washed the sills and moved about from room to room careful to cover their shoes and protect floors and rugs. I highly recommend Big Wave. They will now be my regularly scheduled window washers. Update.... This is my second time using Big Wave. As last time, the windows are immaculate, tough water stains off, sills and surrounding areas cleared of cobwebs. The price is very fair and they are reliable. So careful in the house as furniture and vases had to be moved to access windows. I shopped four services before I selected Big Wave. I did the research for you, just use this guy. He's excellent. read more

Cole and Ryan are fantastic - they arrived on time, did a great job, and pleasure to have at our home.

I highly recommend Big Wave Window's services. Making an appointment was a breeze. Chris came out to our house for an in-person estimate. He was highly professional, kind and answered all of our questions. On the day of our service our window technician was Lyric, who is just an all-around cool guy - very personable and easy going and he proved to be a very diligent worker. He worked tirelessly without breaks to ensure our windows were sparkling clean. Thank you! We will definitely be calling back for the next job. read more

This was a great service!!! Lyric made the windows so clean, that the Spectrum Tech ran into the sliding door . It was so clean he thought it was open . read more

I had my windows cleaned on Aug. 4, 2022. Jack came out to give me a quote. He was professional and when another young man came to clean, he advised me by text that he was on his way, so up to this point, very good. Kept me informed which is always good. Then it went downhill when the cleaning was done. As someone else said, Big Window has slick wording and advertising but they really aren't specific as far as details on what will be done to clean your windows. I had a window cleaner several years ago and 3-4 guys came out and did a fabulous job. So I was surprised when 1 fella came to do the job. We have a large home with many windows. Jack had told me the cleaner would be at our house most of the day, but he worked for 3-1/2 hours. Not nearly long enough to do a good job. I thought he would wash the screens, if not with soap and water, then with a wet rag. He used a dry rag which doesn't clean them very well at all. Many of the knobs to turn the windows open were not replaced. He barely cleaned the inside wells and we still have much debris and leaves between the windows and the screens. He had a water thing around his waist to put squeegee in and I had to ask him to change the water. It was black and he dripped on several places with black water on our light beige carpeting, which I'm still trying to get out. I feel that the owner, Jack, needs to provide more training. The window washers should have a dropcloth in the truck and use it when needed, and, also, a brush and or a dustbuster to clean the outside (between the screen and window). Lastly, I asked the young man to wear a mask inside and he refused, which should have been a dealbreaker for me but I gave him the benefit of the doubt. Lastly, when I called to tell Jack the outcome and left a message asking him to return my calls, I did not get any calls back from him. Needless, to say, we are quite disappointed in the job done and will not be using Big Wave Window again. read more

Really Amazing! We've just started the process of "spring cleaning," and needed help with the windows. They were fully professional and took the time to confirm time, date and expectations. We've just started with the exterior for now, but will def be using this service for the interiorsas well. Really beautiful, sparkling job! read more