https://www.thumbtack.com/ca/los-angeles/building-cleaning-services/ This is a place where professionals promote their business to home owners looking for services and we landed #1 in Los Angeles for the year of 2015. Hopefully this will shed some light on the quality that our company can bring to the appearance of the home. read more

Positive Property Solutions - This photo represents an accomplishment the company has made and would like to share with yelp - Pressure Washers Near Me - Duarte, California

I have mixed thoughts about this service. What went well: -Good price. Blake price matched and beat other companies. -Professional. Quick to respond to emails and phone calls and showed up as scheduled. -Friendly. Blake and his assistant were easy going and welcoming. -Cleaned all the screens and windows. -Power wash. Did a great job power washing the sides of my home. What could have gone better: -Window tracks. The first window tracks cleaned were done well but as they proceeded from the first floor to the second they went from well, to ok, to bad. One window track wasn't done at all. I had to go back and clean many tracks myself. -Damages. They broke my hose sprayer and neglected to tell me. Unknown factors: -Level of filth. I just bought the house and the previous owners never cleaned the tracks. Perhaps the amount of cleaning that the windows needed was too big of a job for a two man crew. It took Blake and his assistant an hour and a half longer to do the job than they expected. Perhaps those factors contributed to the latter half of the work being done poorly. Blake gave me an over the phone estimate which made it impossible for him to see the extent of the necessary cleaning. However, that is part of the risk when agreeing to do over the phone estimates and I feel that the job should have been done correctly or he should have at least informed me that the job was done inadequately because it surpassed their service time. read more

Never done this before with another company, we liked the groupon deal so purchased it. Cleaning the tracks of each window is an extra $2, which is fine. BUT the type of "cleaning" involved in the tracks was just wiping it with a wet cloth.... Vacuuming the corner where all the dust gets stuck is an extra $2 dollars. If we knew that cleaning the track would just involve wiping it down, we would of done that ourselves and saved the $2 for each window. Not happy with that at all. Some windows were not cleaned properly, had to tell them to clean it again. Would not recommend this to anyone. read more

I've never taken time out of my busy life to write a negative review. But this company warrants it...I purchased a deal through Amazon Local. Initial contact was difficult, they rescheduled on me 3x & once they came out they up charged me to clean screens and tracks. (Other professional window cleaners include this). The workers seem novice and didn't clean tracks well and there were smudges on windows. In the end, it cost me $210 for a 1300 square ft home :( Definitely search elsewhere. read more

DO NOT USE THIS COMPANY!!! Been with them for a few months with no issues then someone else took them over. Had a appointment for cleaning for a national event we had. They were to show up at 6am, 730 still a no show... finally got office to answer at 9. Was told sorry they were running late but would show at 10. 1030 still no show, office said don't worry they would for sure be there by 12. 1 now and still now show, office said by 3 but they promise to finish today. 4 now called and office said sorry not coming today even after I explained I had to have cleaned for my event starting next day and now to late to get someone else. Horrible customer service and not reliable at all. Not sure what new owners are thinking, but they don't care about their customers. read more

Blake and his team of professionals have been more than accommodating to any and all requests . I have been working with PPS for my business window cleaning and pressure washing for over 2 years . I have been nothing but over satisfied with how quick PPS is able to organize and tackle 5 plus accounts in a day or night . I recommend Blake and his team 100% I trust my multi unit businesses with PPS. read more

I was recommended to Blake from my property manager and man am I happy I found him! Blake did an excellent job on my windows, took pride in his work, and went above and beyond to get these filthy windows that were covered in over spray to shine like never before! 10 stars if I could and I would highly recommend him to all my my friends and family. Thank you Blake keep up the great work and customer service! read more

Two young men came to my home and went to work on the outside windows. We have a two story home with tons of windows. When they finished the outside, they came inside. They were quick, efficient and professional. They cleaned up after themselves (really well). They noticed I had a torn window screen and took it to their shop to re-screen. I am completely satisfied with my new window cleaning service. See you guys in six months. read more

Great company! From the initial phone call with Blake to schedule an appointment at my convenience to Cameron and Juan doing a great job with the windows. This company will get my repeat business and should get yours! read more

Did not come out for appointment, and they are not anwering the phone. Waiting for them to return my call.

My appointment with this company to service my house was on January 20, 2015. This company sent 1 person to come out to clean 15 windows that are all on the second floor as well as this day was this person's first day working alone on the job with very little experience. Needless to say he did not set up his ladder properly and fell down from his ladder hurting himself and damaging my property. I was not so concerned with the damages to my property but more concerned with his safety. I sent him home after ensuring that he was physically OK to go. He promised me that the business owner will contact me to assess the situation. I did not receive a call from anyone and so after a few days I finally got a hold of the owner. I am not unreasonable, I just wanted to address the issue and to be kept abreast of what's going on. I believe that any professional business owner would quickly contact their customer to apologize and work out an arrangement of some sort. I am deeply troubled by this lack of attention to my situation and the fact that the service was halfway completed and left my house in disarray. At this point I told the owner to reimburse me $100 (the $59 amount that I had paid and the small difference of $39 is for materials and labor costs to repair the damages sustained on my property). He quickly agreed to send me a check for $100, but it is now 2 months later and I still did not receive the check and I emailed and called and left several messages to give them an opportunity to make good on their promise. But I get no call back from anyone. It is unbelievable that a company can make such empty promises to appease the situation and then completely turn around and ignore their responsibility to take ownership. This behavior does not demonstrate any professional and ethical business conduct. I don't recommend this company and I'm writing this review to forewarn others to be aware before you hire them. read more

Don't waste your time and money. What an incompetent bunch of flakes that probably still live at home with mommy and daddy. Please don't trust the 5 star ratings - likely friends and family. I also bought a Groupon deal and have spent a few months trying to get the work done. Either they don't answer the phone but when you finally get a hold of them & make your appt., they don't show up. Full of excuses and lies. Today was the last straw when they once again called to cancel 10 min before they were supposed to be here. The other negative comments below are absolutely accurate and described my negative experience. You have been WARNED!! read more

Vince and John just left- and our windows are gleaming! Purchased through Groupon- very easy to schedule. They arrived on time exactly as promised: professional and friendly. There was no sneaky "small print" - it was clear on the groupon, but they explained again exactly what was included and what wasn't - and then gave very fair pricing to add extra windows, tracks and screens. I knew the final price before they started, and it didn't change at the end. They also found a missing screen- and called in an order to have it replaced/delivered - crossing something off my "to-do" list that's been on there since January. :) Thank you! read more

The experience I had with Positive Property Solutions was great. They not only did a outstanding job on my windows but also cleaned my screens and tracks at a decent price. I was told upon arrival that the tracks and screens were extra which I was fine with. Trever and Cameron did my 32 window house in 2 hours. I will always use this company for the future and have already set up a plan for them to come out every 6 months. I highly recommend this company. read more

I'm not a family member or friend, FYI. Got them through Groupon and they came the next day. Called ahead of time and came when said would be here. Very clean, professional, and friendly. I had the fake snow stuff on outside windows leftover from Christmas and they worked extra hard to get it off at no extra expense. The pricing from groupon was for washing inside and out and they were upfront about cleaning tracks and screens being extra. Counted Windows before hand and gave me exact price. Definitely would use them again. Very Happy!!! read more

I had a very good experience with PPS. Michael and Trevor are both very professional and respectful gentlemen. I purchased the groupon deal. Since I have dealt with other window companies, I already knew the screens and tracks were not included in the pricing. Michael explained all extra cost to me. I will continue to use PPS to clean my windows and to power wash my patio and garage. Thank you PPS for having such good employees! read more

Blake and the team at PPS are absolutely outstanding. As a property and HOA manager that works with many vendors, I have found Positive Property Solutions to show so much more caring for the client than other firms. I would not hesitate to recommend them. read more

DON'T USE THEM!!!. They have no loyalty to their customers, only to the mighty dollar. We had an appointment and they came on the day of the appointment to tell us that they need to re-schedule because they have a bigger job to do (more money). We re-scheduled for 11:00 am the following Saturday. The night before they called to tell us they will be there between 1-3 pm. At 3:00 pm, we get a call telling us he will be there in 10 minutes, however it has been a long day and they might not be able to get all the windows done today. At this point we cancelled their service. DON'T USE THEM!!! read more

We just had our house power washed today by Brian and he did a wonderful and very thorough job! Our house looks like new again and I would highly recommend Positive Property Solutions to anyone looking to improve the appearance of their home. read more

I recently had my residence serviced for my windows and pressure washed my drive way, walk ways, and awnings. My expectations were surpassed by the technician Jose Erasmo. I will be definitely recommending Positive Property Solutions to family, friends , acquaintances, and associates. Definitely a recurring service. read more

Horrible customer service. They didn't thoroughly do the job right like similar services we had in the past from other companies. Blake didn't bother to return our emails or phone messages regarding the completed project. All they care is the greenback and once they are done it's ADIOS. Will never use their service ever again or recommend to anyone. read more

I purchased window cleaning from them. That was ok, but aslo had screens made for my home. Two of them had about a 1/2 inch gap. When I asked someone to come fix them, I got some excuse about the frame of my windows and that was the best they could do. Funny because the screens I had before fit just fine. So they never fixed the problem and had charged $90 for those two screens. read more

I bought a deal for Windows cleaning from groupon. After a week Dave & one more guy turned up. They first called to say they will come at 9.00 am then after some more calls they came at 12.15 Then the actual nightmare started. They first removed all the screens from windows. They said 4 were broken & indicated that these need to be repaired. They then gave me quote for repair & cleaning the tracks. While cleaning the tracks they only were cleaning one side. When I asked they said that is what I paid for. Next for the screen repairs they said I need to pay upfront. My mistake I trusted them. It has been 10 days I have called them 5 times & they don't pick up their phones or have called back. In addition they took the ladder from my backyard. On the day when this happened I called them, they said it was by mistake & they will return the ladder as soon as possible. After that they don't pick up their phones or have returned the ladder or returned my screen. In short I was robbed. I will do the need full to get my money back but please please stay away from these cheats. read more

I discovered PPS with a Groupon. Brian came out and was very polite and explained everything very clearly. He did an amazing job of cleaning my windows, screens, and tracks - inside and out! I signed on as a bi-annual client - I totally recommend this company! read more

I'm glad to see that I'm not the only one that has had a bad experience with these people. It took over three messages for them to call me back the very first time. They rescheduled on me three times and then didn't even show up last week on the appointment that they set! I left a message Thursday Friday and today with no response. I called Amazon Local and got another phone number for them and left a message saying that if I didn't get a call back today, I was going to request a refund. Somebody called me back but said that when customers leave irate messages they don't call them back. I tried to explain that customers wouldn't get upset if they would get a phone call! And I was not rude. Every time I tried to get an answer as to why they didn't show up or what happened, he would ask me "do you want to get put on the schedule or not". He would not give me any information or response about their customer service. And now I understand why, it's because they don't have any. Don't waste your time with these people. There's plenty of other people out there that want to work read more

Excellent business. The price was about $5 more than the other 3 bids I had. What sold me to choose them was the communication from the moment I called them the first time. Ever step of the way from the proposal to the final walk was very professional. I have referred them to several clients of mine if that tells you something. read more

Our HOA has found Positive Property Solutions professional, knowledgeable, reasonably priced and equipped to perform many jobs at our property. In the five years we have used Positive Property Solutions, they have always completed every job thoroughly and promptly. They always improve the appearance of our HOA property. Blake, the owner is experienced at property improvement and makes sure each job is done right. We always think of Positive Property Solutions when our HOA property needs any work completed. Gary W. S. read more

My windows were so dirty. After Bryan cleaned them I was so impressed. I wanted to have a party just to show them off. I left all the blinds open for days so that I could enjoy them. read more

We had a very POSITIVE experience with PPS! They were on time and very professional and experienced. Also a great value for the $$! You cannot go wrong choosing PPS for your home and office maintenance needs! read more