Customer service was great, Emma was very nice and easy to talk to! Great sales, wide selection!read more

From the owner: Established 1987, Aéropostale is a specialty retailer of casual apparel and accessories, offering…read morehigh-quality denim and fashion essentials at compelling values for young men and women. Through great clothes and thoughtful partnerships, Aéropostale embraces positivity, inclusivity and acceptance. Aéropostale aims to inspire confidence for all. Aéropostale is Operated by Catalyst Brands LLC.

Selection, Value and Service were all great. Not to mention Clean, welcoming and extremely…read morereasonable. I wish I had more time.

Stopped in looking for a bathing suit for my daughters since it's the off-season and although I…read moredidn't find one I could buy I did find other cute things for them. It's obvious they pick quality over quantity so you don't need to search very hard to find something I'm perfect shape. The store was clean and smelled good. I don't live in Lansing but I'll stop in when I get the chance.

So unique.....such a fun shopping experience! Just go! Hats, gloves, beautiful purses, oh my! And…read moreunexpected treasures!

Cute boutique. Lots of great hair, neck and ear accessories. Jenna Kator purses and bags too…read more I do love that they carry a variety of our local purse and accessory designer, Jenna Kator. I have clutches by her. I do like her bags are named after cities in Michigan too. Deb confirmed they are open until 6pm tonight. Decided to give it a look see. Must knock or call for them to open the door for you. I bought 3 hair pins and a crystal chain necklace for casual dress up and around town wear. It's a fun store to browse for a good while. You are bound to discover some real gems.

If it's more than a 5 minute drive, don't go here, manager is obviously obsessed with their image…read moreon yelp, responding condescendingly to every bad review like the reviewer is an idiot, responding to every single review telling them to contact her if you have anymore questions, like the person who left the review didn't already get f&$&ked over by their terrible service. especially if you're a man you'd be better off dumpster diving for clothes. don't sell, they'll give you 5$ for brand new name brand clothes worth over 100$, and then sell it for 100$ in the store. I've literally worked at plato's closet in Traverse City michigan, that location and this location are not good, but this one is much worse for selling, unless you want maybe enough money to buy yourself a happy meal after driving 30 minutes to the store.

Waste of time! They said all my clothes was in good condition, but it was too "spring/summer"…read more What? So basically, they only take clothes by the current season!

We went to Fun Shop and lost more than $4 in 3 separate machines. It was impossible to get the…read moremachines to refund our money. The machines should indicate that you will lose money if you try them.Robert & Carol Nelson 517-242-4118

This Mall reminds me of that Angela Lansbury show. "Meridier She Wrote."…read more Maybe Giorgio Moroder is still with Okemos. Or maybe they're not together anymore. They'll always be together in electric dreams though. Call me. This mall is pretty cool and fancy and useful for everyone in the Lansing area, and with a traditional layout, with a large food court, and the sad part is it's kind of quiet. The outdoor stores across the street are 34 times as busy. This means that usually, for people who like checking out the hotties of either gender at malls, there are not that many hot people here, and I was left wondering to some degree how the Mall stores pay their bills.

I came by hot topic today and found a very cute keychain that i wanted to buy. The employee was on…read morethe phone, clearly talking to another employee and not a customer, and did not look up at me once while i stood at the register directly in front of her. Another employee came up from the back after 5 minutes with some boxes, and did not acknowledge me either. I understand they were restocking/on the phone, but a quick "I'll be with you in just a moment!" or even some eye contact would've been appreciated. After 10 minutes of waiting without any acknowledgement from the employees whatsoever, I put my keychain back and walked out. Would've been nice to know if they were planning on ringing me up at any point. I left with nothing ://

Very happy with the selection at this Hot Topic. I ended up getting a few tanks for me and my…read morepartner, including a Hunter X Hunter shirt, and a nice backpack. The staff was very kind especially Nathan who helped us out. Super clean, well stocked, and organized!

I ordered online and shipped to the store. I received a call that my orders were ready. When I…read morespoke with the associate, I asked what their hours were for Thursday and she told me "11am-7pm." Imagine my surprise when I arrived to the store at 2pm and there was a handwritten sign on the door that said "Gone 2 Lunch :)" Not only is this handwritten sign the most unprofessional thing I've ever seen, the associate didn't even have the courtesy to put the time they left or would be back. We stood there for 30 minutes, attempted to call, but the store doesn't have voicemail, and eventually called corporate. While the agent on the phone was nice, she couldn't really offer much. We were in the process of canceling my order and reprocessing it to ship to home (You know, waiting another 5 days for my stuff), when the associate decided to show back up to work. Imagine my surprise when it turned out to be a person that had walked past us THREE TIMES while we waited at the door. Why didn't she stop and tell us when she would be back? Why didn't she take 2 seconds to apologize and tell us to give her 10 minutes? When we finally got into the store, we told her we needed to pick up two orders. She asked the name, didn't verify with my ID, handed it to me and that was it. No apologies, nothing. This is the most ridiculous experience I have ever had at CORPORATE BUSINESS IN THE MALL on a THURSDAY at 2PM. Torrid needs its associates to DO BETTER.

Horrible online experience. Went to 'check out', and there were three address line boxes, two lines…read morewere *required* so, I put my number and street in one, and apartment in the other. Torrid deleted the first line after confirmation, and my package is now shipping to 'Apt' in my town, with absolutely no street information. I called to fix this error their system caused, and was told "all sales final, nothing we can do, contact us again AFTER we process the order and we can inform the shipper, nothing on our end BEFORE we fill the order that we can do". How is this at all logical?! Secondly, I tried to use their online chat before calling, and it completely bugged out, it was working until I clicked on 'orders' on their site, to get more information for the representative, and the chat window disappeared, and then it would not let me close or start a new one when trying to restart chat. This is my second $200 order with them, the quality of the first order was OK, mostly because of fit, not quality or for the price. Even if this shipping issue becomes fixable, I would not encourage anyone to shop online with this business, completely untrustworthy. For such a complicated and large website, the most basic features don't work properly.

It's an okay place to get things you may need ..but you'll find things cheaper at other shopsread more

No where else in Lansing has the selection that this place does for ski/snowboard supplies. They…read morehave great deals, and all the guys that work here are extremely pleasant. Not pushy, but quite knowledgeable.