Helping some elderly folks buy Valentines, well organized and actually had a few Texas Tech items…read morethat I could tuck away in my travels as you can't get Tech items at the Houston stores. Staff were extremely kind.

I use to work here.... let's be for from a different perspective..... they are short staffed as all…read moredogs and and the dogs like Margret makes it worse.... they have messy stores for reasons.....ot lol not allowed...short staffed yes...hire more? Wtf are you on? Higher up won't allow it.... why do you think people are grumpy who work there and it looks like a tornado hit inside..... because higher up won't allow leeway.... but expects a miracle.... bring in more business no it won't change anything but higher getting more.... I was screwed out of it pay they got pissed when the brought it up and they owed me pushing 100... and they weren't to nice about me catching and them fixing it.....I am glad I left that is a dishonest business avoid if you can

We bought a sofa that had been marked clearance because of two small holes and the lack of a…read morewarranty. Rhonda sewed the holes up for us and we can barely see them. It looks great in our new house!

When I bought a new house and began shopping for furniture, Furniture Row was one of my first…read morestops. I had recently purchased a mattress from the attached Denver Mattress, so I decided to look at Furniture Row for additional furniture. We found a couch we liked that was on clearance because it had been discontinued. The clearance price was around $2,200, but because they were running customer appreciation weekend promotions, we asked what the best price would be. The salesman told us to make an offer and said he would take it to his manager. We explained that we did not want to make an unreasonable offer and asked if the manager could simply provide their best price. Instead, the salesman repeatedly pushed us to give him a number. When we finally offered $1,200, he responded with "that's kind of low" in a dismissive and unprofessional tone. That was frustrating, especially since we had already made it clear that we did not want to lowball them. He later came back and said the lowest they could do was $1,950. Since we had been told to make an offer, we believed there was room for negotiation. However, when we mentioned that we had found a very similar couch elsewhere for around $1,500, he told us to go buy that one. The tone and delivery came across as rude and made us feel like our business was not valued. The furniture itself appears to be good quality, but the customer service experience was disappointing enough that I do not plan to return. A large furniture purchase should feel professional, helpful, and customer-focused, not uncomfortable or dismissive. Based on this experience, I would be very hesitant to recommend Furniture Row, especially when other stores like Ashley Furniture provided a much better customer service experience

I hope this isn't the only Marshalls Home Goods that Lubbock has…read more I've visited this store twice and it always fails me. The home decor is mediocre and doesn't wow me. They sell fake gemstones and minerals that are priced ridiculously high for no reason. Dyed agate bookends that read, $75 for what it being dyed or it being "crazy laced"? Either way, dyed agate isn't worth a penny in the geology world. I've also seen geodes priced at $200 for a small quartz and calcite filled again both specimens aren't worth anything really. However, that's Marshalls ripping off naive people again. Another thing is the fact that there's either glass, fake plants, or lamps as decor is a joke. The lamp are ehh and cost way too much. The glass again is uhhh ok looking and the fake plants are ugh why would I spend this much for plants that don't give off anything for this price might as well go to the Dollar Tree or Home Depot. I feel as if this Marshalls caters to a specific crowd of people. Moreover, I don't like the fact that the customers don't know how to be respectful to others by saying, "excuse me". It baffles me that the aisles are already tiny and that someone rudely walks in front of you or into your personal space without using their proper manners. Additionally, the employees are fairly nice, but customer service is always inconsistent. First time, I shopped here I got a cashier that didn't greet me. Second time, I got a cashier that was bubbly. Actually the only good that Home Goods has is that you can get some good quality items on the clearance section. I found a fruit basket, silverware place set (that broke after two days of using) and my sister got a nice faux fur rug.

Fun store to look through for stuff around your home. The stuff is always changing, so if you see…read moresomething you're deciding about getting, just get it because it may not be there next time. They even have stuff for pets!

It's nice and has nice furniture. It's definitely furniture for a certain taste. The only downside…read moreis that they don't deliver and like I said it's big furniture. It is definitely worth checking out though, some fun and unique pieces.

If i could give less than 1 start I would. I was sold a…read moreAshley furniture sleeper couch that broke in less than 1 week of buying the couch. I have been waiting for over 4 months for any call from the manager for a repair and never have gotten a phone call. Not to mention that I saw the couch on a ad on Facebook for $150 less through Ashley furniture, along with my tv stand that was significantly cheaper at Ashley. Don't bother buying from this business they just buy it cheap and hike up the price. Also customer service is horrible, stay away.

This Goodwill is smaller than others, but the clothing selection is great. The store is clean and…read morebright too.

Tried to do a donation of furniture to include patio furniture. Everything is in good condition…read morehowever they no longer do free pickup and have out sourced that to another company that has a list of charges if they decide what you're donating needs to go to recycle or if they need to have extra help. The whole thing is that we're trying to downsize but instead of throwing items away we wanted to donate them to a worthy cause. We're now in search of one.

Five Below is always busy. Even more so during the holidays. They have a wide assortment of…read moreproducts; seasonal food, makeup, printed tees, electronics, pet toys, games, toys, books, stationary, and snack food. If you're looking for a quick gift, especially something with pop culture references, this is the place to find it - and it won't cost an arm and a leg. Remember- leading up to Christmas, you will have to wait in line to check out.

This location is in strip-center that has seen better days. The merchandise selection feels more…read morelike leftover closeout bargains than the fun, trendy variety I expect from Five Below. Overall, this location falls short compared to others I've visited. The other location in Lubbock (West End) is better, but even that location is not on par with others in bigger cities.

Pretty cool store! This was my first time in one. I e seen them before but never went in…read more They sell a lot of records, DVD's, books and more. It appears as though you can sell your items or trade them. My daughter bought two comic books. I just looked around although I saw a record I wanted. I have 5 that I've bought since being in TX. That's enough lol!

This review is mostly a copy of another review of a different location for this exact same chain…read morestore. As a bit of a lifelong closeted fantasy and pop culture fan, I love that this store has come along. I just wish it had been around when I was a teen. This store (and any location, really) is fully loaded. I'm going to let this review be taken over by a huge list here that still doesn't capture everything. - tarot and oracle decks and books - spellbooks, metaphysical, witchcraft, runes - goblets, mugs, candles, sage, palo santo, incense, wind chimes, crystals - buttons, pins, keychains, jewelry, stickers - vinyl and CDs, used and new, and players - musical instruments (ukuleles, guitars, and more) - t-shirts, hats, backpacks, and socks - pop toys, squish mallows, stuffed animals - audio books and movie DVDs - majority of the store is books of all kinds - always worth a look at the clearance section - puzzles, board games, tabletop trading card games like MTG and Pokemon - children's toys, Legos, Nerf, action figures - calendars, planners, journals, inspirational wall hangings - manga, anime, comics (DC, Marvel, and more) - video games for all systems current and past - Fred and Kikkerland knickknacks - mystery mini boxes, pouches, gaccha collectibles - antique/linen postcards - fantasy dragon and fairy statues - fandom specific collectibles (Harry Potter, Disney, and more) The store seems in constant disarray simply from the fact that there is so much variety. Literally nothing is fully alphabetized, and asking someone to look up an item you're searching for is mostly pointless beyond them being able to tell you it's most likely "somewhere" in the store. This is my biggest gripe here. However, if you're accustomed to searching through piles of random objects at places like thrift stores and secondhand stores, you may enjoy going on the hunt at this store too. They buy an array of pre-owned items here too. But worth noting that if you sell here in the morning then realize you forgot something and come back, they will not buy from you again in the same day. They lose stars for that inconvenience factor, too. I would imagine that based on need, they will buy anything that they would sell. I've personally sold Magic the Gathering cards here before. Value given in store credit is higher than cash, but be prepared to feel ripped off either way. Prices on used items are decent, but on new it can often be huge compared to buying online ($60 vs $35 in one instance). This is otherwise a great store to burn time in reading and browsing.

Best store!!!! I really needed a new mattress on Saturday. Sleep Shop was the only store that had…read morewhat I wanted in stock and they were able to deliver it the same day. I am so happy and I really love my new mattress and box springs!!!! My parents have bought mattresses from Sleep Shop the past couple of times that they've bought mattresses and they are always very pleased with their purchases. And the fact that my parents live in Floydada and the Sleep Shop doesn't charge them extra to deliver their new mattress that far away and to take their old mattress away.

My husband and I have shopped at the Sleep Shop for us, our son, and our granddaughters. Nicest…read morepeople and a good selection of mattress. It doesn't matter what " new and improved" mattress hits the market, we'll shop local for quality bedding.