Not much has changed at this smal town JCPenney since I was little…read more I found a couple of athletic hoodies for my elementary level kiddos, but just browsing through the women's section there was not anything for my taste. It was mainly geared towards older women. I know I'm supposedly "high risk" according to my OB/GYN, but dang I'm not ready to be these clothes old. The whole store from the outside to the mannequins (see my photo from 11/15/2023) is worn out. Literally! The sweate on said mannequin was falling off and had holes and tear in it! The employees and the security guard seemed nice. I'm glad the hoodies were discounted at 35% off the original price because it wouldn't be worth it to me otherwise. I'm shocked this is the Hobbs' sore, I mean, store.

It seems that JC Penney does not have a complaints service. So I will post my complaint letter to…read morethem here. It is with great concern for your business that I bring this customer complaint to your organization, as it seems that your Department Store Supervision (Denise Woods, Supervisor during my ordeal 11/22/15 6:05 PM) has no problem with showing an utter lack of concern for customer service or resolution as a tactic to ward off customer complaints. I entered the above JC Penney location maybe 15-20 minutes before closing. My wife and I continued shopping without noticing that the store had closed. My wife had about $60.00 of merchandise chosen for purchase. On two occasions I had different employees tell us in a rude manner that the store had closed (10 mins after closing). On the first occasion the employee stated, "we may not 'even' be able to pay for our purchases" (I believe hinting that we should leave the items and vacate the store). On the second occasion an employee felt the need to eavesdrop the conversation my wife and I were having about the ordeal as we walked up to the registers and felt the need to interject a reiteration of the store's closing time. Unbelieveable! I still went ahead and made the purchase but brought up my concerns. The cashiers showed very little concern for my plight, but I made the purchase anyway. The "straw" of the whole situation was that upon trying to exit the store, the doors were locked and not one of the six employees on the store floor came to help me until I asked for the manager. Well, the manager came up to the store-front with the key. I tried to bring up my concern about my treatment in the store and her response was to open the front door and reiterate the stores hours and the fact that they are posted at the front entrance. By this point I was so upset by the continued mistreatment from the staff, which included the management that I asked if I could return my items. Without blinking an eye, the manager ordered one of her employees to execute the transaction, which left me in awe of the customer service strategy I was just witnessing-save face by not caring at all. The ordeal was so upsetting to everyone that one of the employees, ironically enough, told me that if I was going to send a complaint, to inform you that they needed new computers. WOW! This situation could have been defused by a simple apology, as all I wanted was appreciation for being a customer and to be treated courteously. Instead of I got this treatment. Make of it what you will, but it will be a long time before I think about setting foot in any of your stores.

Located in downtown Hobbs, NM, Casey's Mini Mall has an assortment of small businesses that I love…read moreto support. Here are a few: + Casey's Restaurant features old-fashioned burgers & other American dishes in a diner packed with coca-Cola memorabilia. + Popcorn Alley LLC provides flavored popcorn in addition to nostalgic candies, other confectioneries, and some non-edible gifts. + Salas Image offers mini & photo sessions for all seasons & occasions. Photographer Hannah was so easy to work with & got us our digital images in a timely manner. + SMINX is a woman-owned body and candle company. My daughters love their handmade bath bombs. There is a small, awkward parking lot around back or plenty of additional free street spaces within reasonable walking distance. Please support some of these small businesses if you get the chance!

This is a quaint area with shops and a diner. We got some tasty popcorn and candy. The shop across…read morethe street was nice as well.

Located on the northwest side of Hobbs, New Mexico, the Navajo East Plaza is a breath of shopping…read moreair. No, really, I'm grateful for it in my dust storm-ridden small town. My favorite shops: * Salon You * Holy Sheep Tea & Boba Studio * Lulu & Co * Wood Fire Pizza * 2A Tactical & Indoor Firing Range * CoalBrew Coffee Company * Dreke's Market (Cuban/Latino goods) Other available shops that I don't or no longer go to: * Luna Aesthetics * Sparkle & Shine (no clue what this is as it's always closed) * Diva Nails & Spa * Meca Therapies * Vapor Maven * Urban Wellness Premium Cannabis Free parking. Conveniently located near Tractor Supply, Ashley Furniture, another smaller shopping plaza that includes Crave Cookies & Athletique Apparel Company, and other great small businesses. TIP * Navajo Drive is one of the more well-traveled roads. As one travels west, it becomes Joe Harvey Boulevard which becomes West County Road. It's confusing, but roll with it.

It's an okay Walmart Supercenter…read more Some days it's good. Never great, but good. Other days it's just terrible. There are transients scattered everywhere. The parking lot confuses out-of-towners. Folks put puppies in the back of trucks here. So sad. In the evenings the migratory birds swarm all of the trees and they are so loud. It's crazy. Let's move into the actual store finally... The place has been an absolute mess and then some. Dirty. Unorganized. Open packages. The carts suck. The shelves are empty or damn near it. The attitudes from the employees equal those of the other patrons. Why is it like this? The only reason I give it 3 stars is because of the low prices. Ample parking during the mid-mornings. And at self-check I can still purchase whiskey, tequila, and beer with the assistance of an employee. It doesn't take more than a minute usually. I have found that it's faster and more efficient to do self-checkout as much as I detest it. That sums up this love-hate relationship.

I placed an order at 10am for delivery between 3-5pm. They sent me a message that they attempted…read moredelivery at 3:45 and no one was home. THAT IS A LIE. Then they said they would deliver between 8-10pm. My parents are 89 & 91 years old. This is ridiculous. I'm so mad. 1st that they lie like people are stupid. And 2nd I pay for what they say is +. The only plus is that they won't deliver and can't be honest about their lack on customer service. Worst service ever.

My daughters, ages 9 & 10, and I popped into Brown's Shoe Fit Company yesterday (11/15/2023)…read more Because they both made honor roll I was going to treat them to some new kicks. The employees lent us a cozy welcoming. One lady in particular accommodated my daughter with some Hey Dudes. They were too big. The Hey Dude section was small and limited. That was the extent of their offerings for my girls. It was disappointing. Their prices were comparable to other places in town. Because of the service, though, I will return to check out the women's selection which seems to be vast. Ample parking is available out front. They're decorated for the holiday season already!

The place looks old on the outside, but this store is way better than the stores in the nearby mall…read moreand JC Penney. They have a good selection. They don't have the brands I usually go for, but it is better than any store in town. They have Uggs, Clarks, Naturalizer, Sperry's, Merrell. They have nice boots, and the customer service is good. They're very attentive, and eager to answer my questions. I didn't buy a boot here, but I would consider coming back if I need new shoes.

Curvy Trendz Boutique is located inside the Mini Mall in downtown Hobbs, NM…read more Their Facebook page lets you see all the newest items: https://www.facebook.com/curvytrendzboutique?mibextid=LQQJ4d They predominantly sell clothes for women, but also for kids plus hats, bags, purses, shoes, jewelry, makeup, skin products, and a few items for men. What sets them apart from other boutiques in the area is their sizing. For women is starts at small and goes up 6X. There are dressing rooms. Everything is affordably-priced and super cute. I really adore their earrings--all of them! The lady working there on 6/6/2023 was very friendly & helpful. They ship anywhere in the US for a flat fee of $8. Cash App, credit, debit & cash payments are accepted.

From the owner: Women’s clothing sizes S-3X. read more

I have been searching for a few things for my new house…read more My mom asked me, "Have you been to Nam's [Antiques & Collectibles] behind Big Lots?" It donned on me finally where this place was. Getting here is like driving through a life-size version of Ninetendo's Excitebike: the parking lots are filled with huge potholes, speed bumps, and unmarked spots. (Did I just show my age with that analogy?) There is free parking. Once inside, they don't allow large bags due to shoplifting. Some spaces are so tight that I would have hated having an oversized purse. Their vendors have mostly recognizable boundaries, so in the case that an item is (unusually) unmarked you'll be able to ask for the price without too long of a wait. There were quite a few pieces I would consider if I was move-in ready. There were tons of books I'll most likely be purchasing in a few months. Plus some nice jewelry & home decor antiques. Great finds at Nam's with friendly, assistive staff members.

We found some bangers! The people were super nice and understanding. The stuff there was cool, and…read morewe found some stuff to buy, so overall, good selection. The value is a little pricey, but for what you get, it's totally worth it.

Vintage Soul Mini Mall is an adorable boutique with new and vintage gift items…read more My oldest daughter and I popped in on their soft opening on 5.1.2025. I was so excited to learn that the owner of the previous business still owns this building and has really cool stuff still. These are vintage items, not antiques. I'm vintage. Or so I like to tell my kids since I was "borns in the 1900s." Bruh. *face palm* They had cookies & lemonade for us to enjoy while we perused the multiple small rooms of items. She has some women's clothing, jewelry, tumblers, and so much more. Adorable shop! Very affordable prices! Support local businesses. If the parking is filled up front, there are more spaces around the back. PS - thanks for giving my daughter stickers to put on Mr. Man. Lol. (A mannequin with a flowerpot for its head that was greeting everybody as they drove by.)

Love it here!! Definitely something for everyone in this store. Everytime I walk in I find…read moresomething really good to bring home with me. Definitely love the variety of vendors also!