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    Marshalls

    2.5 (2 reviews)
    Closed 9:30 am - 9:30 pm

    Marshalls Photos

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    7 months ago

    Helpful 14
    Thanks 5
    Love this 11
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

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    JCPenney - 11/15/2023

    JCPenney

    2.3(4 reviews)
    0.8 mi
    $$

    Not much has changed at this smal town JCPenney since I was little…read more I found a couple of athletic hoodies for my elementary level kiddos, but just browsing through the women's section there was not anything for my taste. It was mainly geared towards older women. I know I'm supposedly "high risk" according to my OB/GYN, but dang I'm not ready to be these clothes old. The whole store from the outside to the mannequins (see my photo from 11/15/2023) is worn out. Literally! The sweate on said mannequin was falling off and had holes and tear in it! The employees and the security guard seemed nice. I'm glad the hoodies were discounted at 35% off the original price because it wouldn't be worth it to me otherwise. I'm shocked this is the Hobbs' sore, I mean, store.

    It seems that JC Penney does not have a complaints service. So I will post my complaint letter to…read morethem here. It is with great concern for your business that I bring this customer complaint to your organization, as it seems that your Department Store Supervision (Denise Woods, Supervisor during my ordeal 11/22/15 6:05 PM) has no problem with showing an utter lack of concern for customer service or resolution as a tactic to ward off customer complaints. I entered the above JC Penney location maybe 15-20 minutes before closing. My wife and I continued shopping without noticing that the store had closed. My wife had about $60.00 of merchandise chosen for purchase. On two occasions I had different employees tell us in a rude manner that the store had closed (10 mins after closing). On the first occasion the employee stated, "we may not 'even' be able to pay for our purchases" (I believe hinting that we should leave the items and vacate the store). On the second occasion an employee felt the need to eavesdrop the conversation my wife and I were having about the ordeal as we walked up to the registers and felt the need to interject a reiteration of the store's closing time. Unbelieveable! I still went ahead and made the purchase but brought up my concerns. The cashiers showed very little concern for my plight, but I made the purchase anyway. The "straw" of the whole situation was that upon trying to exit the store, the doors were locked and not one of the six employees on the store floor came to help me until I asked for the manager. Well, the manager came up to the store-front with the key. I tried to bring up my concern about my treatment in the store and her response was to open the front door and reiterate the stores hours and the fact that they are posted at the front entrance. By this point I was so upset by the continued mistreatment from the staff, which included the management that I asked if I could return my items. Without blinking an eye, the manager ordered one of her employees to execute the transaction, which left me in awe of the customer service strategy I was just witnessing-save face by not caring at all. The ordeal was so upsetting to everyone that one of the employees, ironically enough, told me that if I was going to send a complaint, to inform you that they needed new computers. WOW! This situation could have been defused by a simple apology, as all I wanted was appreciation for being a customer and to be treated courteously. Instead of I got this treatment. Make of it what you will, but it will be a long time before I think about setting foot in any of your stores.

    Photos
    JCPenney - This mannequin needs serious attention as does the rest of the store 11/15/2023

    This mannequin needs serious attention as does the rest of the store 11/15/2023

    JCPenney - Girls' sizes. 5/17/2024

    Girls' sizes. 5/17/2024

    JCPenney - 12.18.2025

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    12.18.2025

    Walmart Supercenter - This is like a wine cooler. Not a fan. 8/24/2024

    Walmart Supercenter

    1.4(21 reviews)
    1.7 mi
    $$

    It's an okay Walmart Supercenter…read more Some days it's good. Never great, but good. Other days it's just terrible. There are transients scattered everywhere. The parking lot confuses out-of-towners. Folks put puppies in the back of trucks here. So sad. In the evenings the migratory birds swarm all of the trees and they are so loud. It's crazy. Let's move into the actual store finally... The place has been an absolute mess and then some. Dirty. Unorganized. Open packages. The carts suck. The shelves are empty or damn near it. The attitudes from the employees equal those of the other patrons. Why is it like this? The only reason I give it 3 stars is because of the low prices. Ample parking during the mid-mornings. And at self-check I can still purchase whiskey, tequila, and beer with the assistance of an employee. It doesn't take more than a minute usually. I have found that it's faster and more efficient to do self-checkout as much as I detest it. That sums up this love-hate relationship.

    Schedule an oil change in automotive department. Even made an appointment on the app. Still…read morewaited over an hour to get it done and on top of that they never have my oil filter. What is the whole point of scheduling an appointment if I'm still having to wait just as long as though who don't schedule. This will likely be my last time and I'm considering other options going forward.

    Photos
    Walmart Supercenter - Magic Spoon cereal - really good, but pricey. (6/6/2023)

    Magic Spoon cereal - really good, but pricey. (6/6/2023)

    Walmart Supercenter - Magic Spoon cereal - really good, but pricey. (6/6/2023)

    Magic Spoon cereal - really good, but pricey. (6/6/2023)

    Walmart Supercenter

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    Marshalls - deptstores - Updated May 2026

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