Some of the workers are very sweet and kind! On the other hand, some employees don't know how to…read morebehave and maintain a professional attitude. There are times when they discuss politics with customers. While they do have amazing deals, I would rather order online than go to the store and deal with someone who has an unpleasant attitude and doesn't know me.

Lousy cashier with bad attitude Belk sure has went downhill so if getting awful customer service is…read moreyour thing, then try Belk. You'll love it.

Review for Charlotte Premium Outlets…read more After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices.

I don't really think of this as an outlet mall because the prices aren't cheaper than premium…read moremalls. However, I do like the variety of stores and in my case the only osh kosh and carter kids clothing stores in the area. There are multiple parking lots so finding a space has never been an issue. I came during thanksgiving/christmas and the decorations are very nice. They have signage for a variety of holiday events happening (pics of your dog and Santa etc). There is a food court, shake shack, and Starbucks. My kids love the small play structure. It is very small and probably only entertaining for kids 4 and younger. I appreciate the clean bathrooms inside the food court- especially the family restrooms which has a small toilet for kids.

I'd never heard of Primark until this location opened and people went wild on social media lol. I…read morewaited a good while to go check it out to let the hype die down and I was pleasantly surprised. The prices are super low, but from what I saw the quality of the clothes aren't terrible. The place is HUGE and they have several different departments from kids to home. I loved perusing the women's section. I was able to find some nice inexpensive jeans, tops and socks. I loved this store, it had things I like to wear and lots of basic pieces that you can add to an outfit. Very very affordable. I definitely understand why people who knew about this store were so excited for one to open in Charlotte. I recommend going on a weekday afternoon or evening to avoid all the chaos that is Concord Mills mall though. Otherwise, this store is pretty cool!!

Chile! The lack of customer service is high in this establishment!…read more I do like the variety of clothing and prices here. I purchased a dress that I had to go down in size and jeans that I had to go up in size. Try on everything so you can make sure it fits. My fitting room experience was not great. The attendant was more concerned with conversing with her coworkers than checking me in. Self check out can be tricky if you are not paying attention. The lady ahead of me did not get a receipt and the attendant told her incorrect info about obtaining it. After I paid and my receipt did not come out, I asked for assistance. Turns out the paper was jammed in the machine. I have my receipt, but the lady in front of me was SOL. The manager told her if you need to bring something back to tell them what happened. I hope they don't give her a hard time about that! I do agree with other Yelpers to come here during the day or during the week to not be in a crowded store. Oh and they close at 8pm with the mall, not 9pm as the Yelp listing says.

I was impressed by the little snack area in the front of the store because it has its own dedicated…read morecheckout register. And a 100.0 sanitation score!! I was in the area and stopped in to grab a few things. The layout of the store felt backwards compared to the other Targets I normally go to so I was a little lost. And the aisles felt a little smaller--it was a tight fit if another cart wanted to move past me. But the store was clean and well stocked.

Very disappointed I was not able to try on a pair of Meta Glasses. When I asked if I could try them…read moreon the salesperson simply said no. I asked how would I know if I like them if I could not try them on? He shrugged his shoulders and said the display was not theirs and they did not allow anyone to try them on. Ridiculous. What is the purpose of selling a product like that without being able to try them on?

I had a really disappointing experience with an employee named Lewis at the hot food counter. When…read moreI walked up, I was the only person in line, yet he was already visibly frustrated and I could hear him cursing under his breath before even acknowledging me. When he finally came over, he greeted me with an annoyed "what do you want," which immediately set a negative tone. I ordered barbecue chicken, mac & cheese, and potato wedges, and he rushed through the entire process like he didn't want to be there. On top of that, the portions he gave were noticeably small compared to what you'd normally expect. Overall, the attitude was unprofessional and the service felt rushed and disrespectful. Definitely not the kind of experience you expect when just trying to grab a quick meal.

The auto repair says you can book a headlight replacement online ....alas ... You cannot…read more Customer service is quite efficient and that's what saves this score. No much else except this is not the Walmart standard of yesteryear.

Marshalls wasn't exactly what I expected for seeing discounted luggage, based on MSRP. The…read moreselection wasn't also that great. I took a chance and went next door to Burlington and saw more variery with great discounts.

Marshall's has changed over the years, and not for the good; I'm not sure what image they are going…read morefor but the entire store is a mishmash of things selectively staged around. It's hard to say that you're going to Marshalls for something in particular because you never know what they'll have. There is a shoe section but the styles are hit or miss! There is a section for bedroom linens but it's mixed in with towels, curtains and other miscellaneous items. They really need to do better with organizing because the only thing that seems to be in a dedicated space are the toys.

I ordered clothes online in March 9 to be delivered to the store for pickup. The estimated pick up…read moredates were between March 16-21. I checked online and all it said was my order was in transit. I called customer service and they told me the very same thing - that my order was in transit. I went into the store I. March 26 and they said my order would arrive in 4 to 7 business days. I checked my email on the 27th and my entire order had been cancelled because I didn't pick up my order in time, even though it had not arrived. A li g wait time for a disappointing end.

This jcp looks nothing like the pictures they have up. Had I noticed beforehand I would have…read moreprovided some. This location NOW HAS A SEPHORA. They are also great for picking up some clothes to wear to work. There usually aren't many registers open and the dressing rooms smell funky. What is equally funky is the attitude of the cashiers. I wasn't greeted, she didn't speak during the transaction and all the silence didn't speed her up either. It was overall a sad experience but my new clothes are great!

A very nice and quaint mall that you can walk around and circle back around. This is the first mall…read morethat I've ever been to that has huge stores within like Burlington, Bass Pro, Best Buy, etc. it's huge and worth the trip out. Food court is big and plenty of choices to choose from. There's a merry go round in the middle of the food court too. It was an enjoyable experience! I would return!

It was clean and not crowded which was nice. Interesting selection of stores. I thought it was more…read moreof an outlet mall. So I was disappointed..

Very rare that I do not find what I. Looking for. Especially since this is a combo store so more…read morebag for your buck. always crowded but tend to get in and out in a reasonable aamount of time. Pricing is hit or miss on products and service has always been giving with a smile

I went to see if Keurig coffee machines were available at Home Goods. I walked past several aisles…read moreof kitchen products and couldn't locate any. A salesperson said it was in the middle aisle and I walked back to no avail. Finally, someone told me there were no Keurig machines available. 15 minutes of wasted time wasn't appreciated but I did find a memory foam pillow to purchase.

This is a good place to shop during the holidays. The key is to shop early!…read moreYesterday, I went there for some socks that they advertised on their website, the app, an email and the flyer that they send via USPS! It was pouring raining outside so I knew I could take my time while I was there! Because, I'm here from Atlanta I'm not that familiar with this location! When I walked in I asked an associate where were the socks. She sent me in the wrong direction, so I asked another and she told me where they were. I found the socks and was looking for the ones that was in their ads. They wasn't their nor was there a sign showing that they might have been there! I must have spent pretty close to 20 minutes looking for these socks. They were not there! At this point i'm thinking "bait n switch!" This was not the 1st time I've shopped this location based on something that was listed in their ads and ran into the same results! I made my way to what is left of their toy section! That's when I notice this tall black guy following me! I knew he was following me because, I made my wat to the book section and he was there too three isles over just standing there! I purposely took my time looking for books for a 2 yrs old. And sure enough he was still there watching me. Finally, the rain eased up and I took my items to the checkout and he was there too! He made a purchase and I remember thinking, maybe he was a customer, until instead of going out the door, he walked to the back of the store. I get it, shoplifting is a issues especially in today economy, but everybody is not a shoplifting! And being followed around a store that practice "bait n switch" really made me feel some kind of way! I'm angry, but I get it! I'm not just a customer, I 'm a member and I have the app! #ollies #baitnswtich

A bit junky, but that's ok... it's a discount store, right? Good values overall, and super ones…read moreoccasionally. I especially like the 15-25% off days I just missed one :( That's when I stock up on my favorite coffee brand! They have quite a good selection. I am definitely a "name brand" person... so that is a bit of a drawback; but on some things, the brand doesn't matter so much. Check out is my main complaint... they have changed the routing to the check out counters; so you are stuck in line without anything fun/interesting to top off your cart. It would be nice to be able to build up points to use at later dates, in addition to their planned discount days.... as a partially handicapped person, it is sometimes difficult to navigate when the store is so crowded. Overall, a good store who doesn't try to be more than they are! js