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Monse G.

If i could give 0 stars i would. I've gone to this store many times but unfortunately after my visit yesterday 5/15/21 i will NEVER return. I was going to purchase a few food items, & pay with EBT card but payment method was refused! Card is demagnetized & has to be entered manually. Which other Big Lots locations have done with no problem as well as many many other stores I've gone to. Cashier didn't know how to do it, she asked Emily store manager for assistance. Attitude right away, made rude unnecessary remark "well why haven't you replaced it" "don't you have another way of paying" "well we don't do that here" numerous times, all while rolling her eyes & shrugging her shoulders. Didn't bother to find a way to help or ask someone else if they knew how. Mumbling something under her breath while walking away. I asked for corporate number because this is no way to treat ANYONE, i also asked for District Managers name & number & she told cashier they didn't have one. That's a lie. Emily get some customer service lessons & if you don't know how to do something ASK FOR HELP!

Christmas & Halloween
Elisha R.

This is my go to Big Lots. The store is always well stocked, sometimes so well u can barely walk down the aisles lol. Its clean, it should be bigger because of all the furniture they carry. The only thing that i would complain about its a large strip mall with shared parking and the .99c store being their neighbor it can get seriously packed. And the employees are not the friendliest and they can be understaffed sometimes. All in all i love this store.

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6 years ago

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Big Lots

Hi Jenni. Please send us a private message, so we can help.

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3 years ago

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Big Lots

Hi Monse. Please send us a private message, so we can try to help.

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9 years ago

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6 years ago

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5 years ago

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Big Lots

Hi Lisette. Please send us a private message, so we can try to help.

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6 years ago

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4 years ago

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Big Lots

Hi Cameron. Please send us a private message, so we can try to help.

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6 years ago

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7 years ago

The store manager Mario has a rude attitude with the customer here. This is the first time coming in to this lot

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Big Lots

Hi James. Please send us a private message.

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13 years ago

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8 years ago

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12 years ago

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8 years ago

Great prices and selection and the staff very friendly and beautiful especially Daisy and Vanessa

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11 years ago

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9 years ago

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8 years ago

Great customer service especially from Emily and Veronica also their managers great people love shopping there

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12 years ago

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11 years ago

Like this store. Always fully stocked and cool stuff at a very good price. Love big lots

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Ask the Community - Big Lots

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The Guild House

The Guild House

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Bad service and poor communication…read more I've been trying to catalogue my MTG collection lately. I drove 40 min to get to this shop because they have a machine that scans your cards. I paid the shop to rent the machine and waited for 2 hours. Then the staff told me "We made a mistake setting this up. We can't give you the scanned info, but leave your cards behind and your email address, and we can send them over. You'll just need to scan this thing we send you." I was uncomfortable leaving my cards behind because they're important to me. But I didn't want to walk away empty-handed. So I decided to trust them and I left my cards behind. I didn't hear anything for 4 days. I had to call them and they said "Oh the employee you were talking to got sick. If you want to pick up your cards you can do that though." I asked "How about scanning my cards?" and they said "We'll message the sick employee and call you back to let you know what he says". I waited 3 more days and they didn't contact me at all. I realized they weren't going to reach out to me to resolve the issue, so I had to drive down to the store to demand my cards back. I don't know who the person running the back of the shop is. Maybe the manager. Maybe the owner. All I knew is that they had context on the whole situation and knew that I had returned to get my cards. They didn't bother to come over to talk to me. They didn't even give me eye contact. They didn't make even a single attempt at improving the situation. Not even an offer for store credit. Not even a sorry. They just shrugged and yelled across the room "machine's broken". Then they went back to puttering around and left another employee to deal with me. This other employee had no context on the situation. All she could do was hand me a cash refund and give me a confused "Sorry...?" I was treated like I was an annoyance. Someone who'd go away eventually if you ignored them. Not a respected customer who just wanted to do business. I'm not mad that the machine was allegedly broken. I'm only slightly mad that the employees aren't trained on how to use the machine. I'm frustrated that I paid for a service and they didn't bother seeing the job through to the end. They didn't communicate when they decided to give up. I trusted them with my personal card collection and they betrayed that trust. I don't even know if I have all my cards back, but I'll never know. Save yourself the stress.

This is my weekly hangout for PFS2 games. Better than average acoustics for RP Games. Very…read morefriendly, helpful staff.

AJ Wholesale Distributors - This is the guy that was so rude and told me to put five reviews

AJ Wholesale Distributors

(31 reviews)

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Whoever is concerned I had a really bad experience here at AJ wholesale a woman manager sends me…read moreout to get some tubes for my canopy that I was trying to get a 20x20 I have no idea how many tubes I need did she didn't care.. I also asked her for some tarps and she sends me to the Lane I told her I couldn't find them I asked two guys that were there one was really rude one with a tattoo on his leg of a snake he tells me ask the other guy and I told him I was going to do a review and he said put five reviews if you want he didn't really care he was rude and all the people that are working there they don't want to help. Management there has no customer skills no people skills and the people that are working there the men they're rude I don't know why I didn't take my money somewhere else and I spend like $500 and something

My bathroom is getting remodeled I can't wait for the whole process to be over. I'm over using the…read morepool shower ! Yet I know I can get better prices than the contractors can. Los Angeles is full of great deals we just gotta know where to go. Doing some investigating for a bathroom vanity they definitely didn't have what I wanted here. They did have good deals on the party tents. I'm considering just buying one and renting it out just good little side gig . Plus we have parties all the time! I did get a really good deal on bowls For my mom's Bible study group. It's falling and we are right about to be serving soup.

Beyond Deals - Outside

Beyond Deals

(9 reviews)

If you're looking for discounts on minor stuff like clothes or towels, maybe toys, this is a good…read morespot. If you spend 50$ or over on one item then expect there to be something wrong with the item... I bought a small jumphouse for a good chunk of money and it ended up having a hole in it. I couldn't return it because they only have a week to go return. On top of that I bought a soda stream machine for 60$ which had a different C02 bottle in the box. So I couldn't even use it. Both of these items should not have even been on the fucking floor. Why are they selling defective items and only allowing a week to return. People have stuff to do and can't check the items then and there. This was ridiculous don't buy anything that is over 50$ unless you know it's worth it or working. Make sure you're able to return.

I was doing my usual TikTok scroll and saw this place. It seemed interesting so I wanted to check…read moreit out. It kind of gives you thrift store vibes when you walk in, but I like thrifting so that doesn't bother me at all. They had a lot of different bins with a good percentage off and some good deals. They did have some good luggage and baby items and if I was in that phase of my life, I probably would've purchased something in that area. One of the luggage sets I looked up at Target and they still sell it for regular price and it was about 70% off in this store. I did find a couple of clothing items. If I lived closer to the area, I probably would stop through more often, but it's not a store I would go out of my way to drive to. If I'm in the area again, I definitely wouldn't mind dropping in.

Rosies Discount

Rosies Discount

(11 reviews)

This place was honestly five stars until today. My morning commute was about an hour and a half to…read moreget to the Los Angeles location on my day off. I enjoy finding random things at places like this, and being able to fill a cart for $20 is an excellent deal. When I got there, however, the deal had changed to filling a bag for $20, which is still a very good deal. Upon entry of the building I noticed that the staff was already argueing with other customers. When I asked for a bag, the owner (Rosie) told me, "No, no deal." She pretended not to speak English, even though I've spoken to her in perfect English numerous times. She even told me twice on previous occasions that she is learning Arabic, which I speak a little of. The nephew was apologetic and didn't know what to do. I had only asked about the bags once, and a few other people were asking as well. Minutes later, the owner's husband came charging out of the back office and had a complete meltdown for some unknown reason. He stormed out yelling and swearing that there was no deal today and told his nephew, "I'm the boss here--no one tells me what to do." I then asked him, "If that's not the deal for today, what is?" He wouldn't look at me and just kept yelling that there was no deal today and that the store should be shut down at 10 a.m. He even tried to close the rolling yard gate on us and our cars in the parking lot, but after fumbling with it for a few minutes, he gave up and went back to yelling at random people. I have no idea what his meltdown was about, but the man was unhinged. Oh, and did I mention he was carrying on his hip as well? So I wasn't about to argue with him. I put my cart back and drove away. I will never return, and I warn others to be cautious of this place.

The Rosie Discount in Los Angeles is such a disaster. I came on Thursday with $20 to fill a bag…read more The cashier didn't even fill a bag full for me, she filled half a bag and made me pay for another bag WITH ATTITUDE!!!. I won't come back to this place anymore.

Citi Mall - I got this fake, looking like a real baby

Citi Mall

(74 reviews)

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My GF and I were en route to the Goodwill in the same plaza when we decided to stop in to Citi…read moreMall. First impression is seeing the streaked tile floor and opened boxes and packaging in wooden slated tables. Dozens of customers digging through aimlessly and moving through the piles which appeared to have no rhyme or reason in organization. Nothing had pricing in the table bins. My GF asked but the gentleman in the front did yell from time to time that everything was $4 & it would be $3 on Sunday. After an hour, I had some party decor, a adhesive wall paper roll, shower steamers, and small drawstring gift bags. My GF picked up a double walled tumbler, 6pk of backup reading glasses, inflatable mini bed, 4 pk Ticonderoga pencils, and car window shades. It was worth noting that although the majority was of no interest, there were people with dozens of items in their cart. To each their own. I saw lots of party decor, disposable plates, makeup, cell phone accessories, home decor, misc craft, seasonal, etc. Few name brands, such as Sharpies and Ticonderoga, mostly generic Amazon goods made in China. All of the items come bought as mystery pallets from Amazon & the store is restocked on Thurs and Friday. Pricing is the most expensive on the restock days and I can't even fathom what's left by $0.50 Weds! Will be back to treasure hunt again! Highly recommend if the overconsumption doesn't bother you & you have the patience to go through the items. Some customers were aggressively throwing items around & coming close to hitting others with their carts as they inched through the bins.

It's a constantly refilling pile of Amazon returns! :P…read more The selection is random, this is certainly a "never the same thing twice" type of scenario. It's rows of bins where pallets are just unloaded and the prices are essentially negotiated. The service was friendly, and everyone seemed to be playing friendly, I'm curious to see if it's that same way when the doors first open, but overall it was a good scenario.

Big Lots - deptstores - Updated May 2026

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