Excellent selection of stores. You will find all the hottest brands, and on top of that, find…read moretop-tier assortments within those brands. You could spend the entire day here with an array of shops (some of them experiential), restaurants and even a movie theater. The center is well maintained and curated with purpose. The stores are hopping and no doubt these are some important doors representing a slice of global retail brought to you in a beautiful, modern environment. The hybrid indoor/ outdoor feel is very chic and the landscaping and surrounding architecture is atmospheric. It is no wonder that on any given day you will find influencers filming to document their latest finds. There are both luxury as well as mass market retailers and everything in between. While many of the top tier luxury will be found in Beverly Hills, there are still plenty of high end stores. There is also a great assortment of affordable brands too as well as some surprises like The Container Store and a Tesla Gallery. The food assortment here is astounding! Whether you choose a sit-down restaurant or a food court pick, you will have an incredible array of options to choose from. The restroom facilities are also great. They are climate controlled and clean. Love the walls that completely partition the stalls from one another and give you a sense of privacy. The only things I found off-putting about Westfield Century City was the obnoxiously expensive parking and the hopelessly dull pop music that was being piped in throughout the center. It really diminished the ambiance. It's too loud and was very distracting. I don't mind music in public places, but if you are able to lure respectable brands like this center does, please have some finesse and taste about what you play. I feel like the music would have been the same if I had gone to a kids trampoline park. Overall, great shopping center, but the exorbitant parking fees and teenie bopper music selection are detractors.

Parking is validated up to 3 hours. Anything past 3 hours, they start charging an arm and a leg…read more($14 parking for dinner + movie AFTER validation). Customer service on the phone for the parking is rude and hung up on me before I finished my sentence. Place may look nice, but there are much better places to go.

Service was amazing ! The drive up people work so hard! To bring your grocery's out! Exceptional…read moreservice today, all due to Anthony! A big thanks Selections are always great here! Do drive up! And the value is great! Love the one on Jefferson!

Went by Target, but unfortunately it is temporarily closed because of a fire. Just noting it here…read moreso people know what is going on. No rating for this visit since I could not shop, but I hope they are able to reopen safely and come back strong.

Came here with a guest and decided to look for some of the latest coffee makers, particularly the…read moreSmeg brand. And while I didn't decide on any particular brand on this visit, the service by the staff was basically non-existent. While the store itself and the shelves continue to be filled by high end product, what good does it do you if there's no one but the occasional ghost roaming around? I'm seriously wondering if they are having problems or challenges hiring enough people now. It wouldn't surprise me. The days of walking into Bloomingdale's and having that feeling that you're in someplace special are long gone. The reviews and stars are pretty much on point for this location just as it is for this mall as a whole. And you hate to equate everything to dollars and cents, but in this now challenging economy given what's happening overseas, you would think they would do so much better.

I hadn't been to Boomingdale's in years. Dropped in the other day looking for Jo Malone soap (hard…read moreto find) and other cosmetics. Found exactly what I needed, and the service person was so helpful, she chatted to me about the products and did a beautiful job of wrapping up my Jo Malone soap. Also checked out the purse areas. Wow. Best selection this side of Sak's Fifth Avenue in New York. The post-covid slack was still visible, as there weren't very many people in the store, but it was a terrific stop there, fun perusing all the different departments and the staff are beyond helpful. Forgot all about this place, but not no more.

Great place to buy always has a great variety of options and a welcoming environment.read more

Still my local target and still 5 stars! I tend are easy to find and if not staff is nice and will…read moreassist. LawRencia was Gm cashier today and she was super kind and down to earth! Today I came for cleaning supplies and found everything I needed.

I have never left a Marshall's crying, especially not on my literal 30th birthday…read more I took the day off of work today for my birthday, and decided to spend the day at Marshall's. I spent three hours meticulously looking for all of the 50% off holiday items. At one point a staff brought a huge cart of holiday candles to restock the Christmas section so I directly took from her cart. At checkout I was told 2/3 of my items were NOT part of the holiday section. I pleaded that there are snowflakes on the lip balm, the palmers lotion said HOLIDAY GIFT SET, and the names of the scents of the candles to which I was told no. A manager and another staff came over to say ok to the lip balm once she saw the snowflake. Then validated her and said she's right these are just red candles it's a no. I one by one picked them up and pleaded "mistletoe noir isn't holiday?" She said ok fine you can have that one. I literally said wow I didn't realize I needed to negotiate and try to convince you for each of these?! As I went and read the names of these candles. She said you don't need to convince me I just didn't read the bottom were really busy. I said then why are saying no before looking?! (Mind you I come here often, there was no one in line, normally line is around the isle and I wait 20min) she stormed away. The way she talked to me was so beyond unacceptable and mean. NO apology for telling me no when not checking. I told the cashier I'm so beyond upset right now this is not how I wanted to feel on my birthday. Moral of the story Barbara didn't let me take many of the candles I am certain were holiday, ultimately I literally got on my car and started sobbing. What a crazy way to spend my day off, and my birthday. Ultimately while Barbara was extremely rude, the ultimate problem is that the items should be in the system as holiday or not instead of letting staff debate with customers. Please change the holiday system for the future, thank you.

The Baseline: For a department store the selection of goods must be good, have quality on the level…read moreequal to the type of establishment, good internal circulation, and a good check out payment procedure. Service: All of the Marshal's staff I have ever interacted with in my 8 years of frequenting this Marshals location have been polite and helpful with all reasonable requests for assistance. I never have made an unreasonable request so I really can't compare against that. Selection: Marshals has a great number of standard types of items readily available but it is not a consistent in specific products. AKA if you don't get it now it probably won't be there next time you come. That does make for a fun shopping experience to find new things. Value: Some things have great reduced price value. Example: I bought Bones Coffee that retails at $19.99 at World Market that I bought for $8.99 at Marshals. You have to always look for the deals.

Stephanie was my cashier read the comment to that I could not hold the lipstick even though I paid…read moreit and I'm a buying gas and I've shopped her several times before. It was a five dollar lipstick that I asked to look at and she said she couldn't let me hold it how do you decide on the color you like if you can't hold it and look at it did you think I put it on? I took pretty serious offense when I've spent hundreds of dollars at the store at one time on several different occasions for someone to tell me I could not hold the lipstick it's bad enough it's behind the cage then when I ask her to roll it up he's going to buy a lipstick that they haven't even opened it up and looked at it bad bad bad customer service. The least you could've done was let me put her hand towards my eyes cause I couldn't see the color. Rude.

Beware of employees who do their best to ensure you have a terrible experience. Ross has great…read morepricing but service with this manager (who refused to share her name) was by far the worst. Management, time for a change.

Beth you are the best! Big shout out to Betth and to the client services team!…read more This is a perfect example of how one employee can take what it would have been an 1 star review and turn it into a solid 5 stars! I was at the store a few days ago with my wife to shop. I was just walking around and browsing while my wife was doing the actual and real shopping. Before I knew it I was surrounded by obnoxious, rude and super entitled individuals, people who reminded me why Beverly Hills customers - generally speaking - are some of the worse customers on the planet. I am a firm believer that the customer is not always right and it is up to the store to ensure that both, customers and employees are both behaving properly and in a humane way. But this is when it gets nice. People from the client services saw my frustration, approached me, talked to me, made me feel nice, safe and heard and a few jokes and a few moments later, I ended up buying two pairs of sunglasses for myself. Somehow Beth just by looking at my face knew which sunglasses would look good on me and told me where to go and which pairs to try on and she couldn't have been more right. So a big thank you to their team, a big shout out to all of them who work hard for the company and I assure you that my wife and I will be back for more shopping. Everyone can sell you clothes, not everyone can sell you a genuinely good experience. Gracias.

Bar on 4 was just an amazing place to relax, have good conversation, awesome food and drinks. Our…read morebartender was absolutely amazing. Food was fresh, fast and amazing. I live about 2 hrs away and happened to be in town. My wife and I were looking for a hangout spot. Man, this was it. I'd drive 2 hrs just to go here again. If you live close by, don't miss this awesome spot!! Selection of drinks and food was really good. Prices were more than fair for what you get.

A JEWEL in the FINE JEWELRY DEPT…read more If you are looking for a wonderful gift or something special for yourself. Head upstairs to the fine jewelry dept at Saks Fifth and ask for Tory! She has the expertise and excellent customer service and will help you select and get exactly what you want. We were so pleased with her helpful and caring service. We didn't see exactly what we wanted and she went above and beyond to contact the vendor to have it made. And she also got us a wonderful promotional gc that Saks was offering during the holidays. It was worth the wait and Tory kept in contact with us to make sure we were informed all along the way. So happy we still have wonderful sales associates that take the time to really show they care and help. Especially in this time with AI and online shopping with a bot, it's become so rare to find a treasure like her!

Horrible costumer service. Not recommended at all. the online experience is even worse. incompetent…read moreagents , cancelled orders so they can sell it at a higher price, multiple billing for months after they cancelled my order... I can write a book about that

Do NOT use curbside here if you're expecting convenience this place turns it into a complete…read moreinconvenience. This is now the FOURTH time I've placed an order that was quoted as "ready in 2-4 hours," only to hit the 4-hour mark and be told something completely different. Today, I called the store and spoke with Gina, who told me my order wouldn't be ready until TOMORROW. Apparently, any order placed after 5 PM automatically gets pushed to the next business day but that's not stated anywhere on the website. What makes it worse? I'm literally in the store now picking up the items myself, and there are employees standing around chatting and on their phones. Clearly not busy just not motivated. When I asked to speak to a manager, I was told I couldn't even get their name. Since when is that confidential? Completely unprofessional. I've managed stores before, and this is not how you run a business. If it's slow, you fulfill orders and take care of customers not push them off to the next day for no reason. This is the only location I've had this issue with. Even high volume stores don't operate like this. The selection here is also pretty picked over, which doesn't help. I just moved a block away, and it's unfortunate I'll have to drive farther for basic necessities because this location clearly lacks management and accountability. Based on other reviews, this seems to be an ongoing issue. Do better. This location needs a serious overhaul.

I like that there's a City Target in Westwood for convenience and that they validate parking. The…read moreonly thing I'm frustrated with is that the app will report having 7 of an item and then when I get there, they're actually not in stock any longer when the staff kindly checks.

Love, Love, Love, Love having the Rack nearby. Why?…read moreFabulous quality, prices, and choices! Normally, all working there are quite pleasant. Purchase are made for myself, grandchildren, and gifts for others. Delighted that Marina Del Rey will be opening a store which is a straight shot to the 90thFRWY!!! Sorry, no pic's available. I assure you I continue to get wonderful buys!!!

I used to love shopping at Nordstrom Rack in the Fox Hills Mall (Westfield Culver City). I've been…read morea loyal customer for years and every visit I'd easily spend $400+ without any issues. Unfortunately, an experience about two years ago completely changed how I feel about this store. During my last visit, I was racially profiled and followed throughout the store by two asset protection employees (one male and one female). I have no idea why I was singled out. Despite being treated that way, I still purchased around $600 worth of items that day. What made it even more upsetting was seeing one of them waiting near the front door as I was leaving, as if they expected me to do something wrong. I even waved and laughed in disbelief because it was so obvious. He stood at the door after following me, once the second person started following me, then left that post after I walked out with my purchased items. What's even more frustrating is that I saw someone else (same ethnicity as the security that were following me) in the store actually stealing items, but because they were so focused on watching me, they completely ignored her. I saw her walk right out the door after stuffing her pockets and purse with stolen items. Unbelievable! That experience was disappointing. I left the store wishing I hadn't spent a dime there. Since then, I've never returned to that location. I even tried shopping at the Nordstrom Rack on Fig at 7th downtown recently, and unfortunately experienced the same thing, being followed around the store. Because of these experiences, I've decided I will no longer shop at Nordstrom Rack or Nordstrom. No customer who is spending their hard-earned money should feel targeted or profiled while simply trying to shop. Prior to the incident where I was followed around the store, I had another frustrating experience at this location. On a previous visit, I purchased clothes and other items. When I walked out, the alarm at the door went off, but another customer was exiting at the same time so I assumed it was related to her purchase. I had two bags of clothes and other items, and didn't notice anything unusual when I quickly checked my bags. About a month later, when I went to wear one of the dresses, I discovered the security sensor was still attached. It was black and blended in with the dress, which is probably why I didn't notice it earlier. I then checked the other clothes and two more dresses that I hadn't worn yet and found that they also still had sensors attached, hidden on the slip of the dress. I returned to the store to have them removed, but initially the staff refused because I didn't have the receipt. Fortunately, I had used my Nordstrom credit card and they were able to look up the purchase and finally remove the sensors. This situation could have been avoided if the employee had properly checked the dresses (since they hide their sensors) before bagging them. These are higher-priced items that typically have sensors attached, so you would think staff would be trained to know where the sensors are placed. But I don't totally blame the staff because they were hidden. Why not make them visible? Why place a black sensor on a black dress? Customers shouldn't have to inspect their purchases for security tags after leaving the store. Goodbye, Nordstroms! It was fun while it lasted.