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Big G's Roadside

5.0 (1 review)
Open • Open 24 hours

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Services - Big G's Roadside

Boat towing

Car towing

Fuel delivery

10 More Services

Junk vehicle removal

RV towing

Flat tire repair

Flat tire replacement

Jump-start service

Winch-out service

Trailer towing

Truck or SUV towing

Vehicle lockout services

Vehicle towing

Big G's Roadside Photos

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Core Values Roadside Service

Core Values Roadside Service

(147 reviews)

- 35 minutes wait time my -…read more Our car battery died since we waited for the newly opened Kura sushi in Bellevue for too long, so we called our insurance company and they assigned this local company to us to help. The original ETA is 35 minutes, but it is still 35 minutes after 1.5 hours of waiting. What happened is this company doesn't understand how to do ETA correctly. There was one guy working that night only and he was still on the previous job, that's why their ETA is the traveling time from the previous location to ours, without considering how long the previous job would take. After multiple phone calls and wait, we asked the insurance company to assign another local company and we were assigned one that cannot be found on Google, but the guy came after 20 minutes since it was assigned to him and jump started our car in 2 min and we were on our way. Long story short, call nonstop to reach to ur insurance company if they assign this local company to you as their ETA is very very off. I repeat, try to get someone else to help if you can because their ETA is the worst thing in the world. I mean, I'm sure their service is fine as it's not hard to jump start a car.. but u will have to pass that ETA hurdle first, which we did not. While we are between calls, I mentioned to my husband that I'm gonna write a bad review for this place, and he said sure, I give you permission to do so (he RARELY does since he doesn't want to hurt any business in COVID). And he told me the company's name is core values. I'm like " core values? Did they name themselves that because they don't have any?" And then I learned that's what everyone says in Google reviews and we had a good laugh. Thanks for making us laugh after hours of waiting I guess PS. I checked the other reviews and apparently if you can get through the hurdle of wait time, their service is actually fine. But unfortunately, we didn't get through it

By far the most unprofessional establishment in the area. I'm not going to rehash what other have…read morealready said. Just read the other reviews. Only reason they have any business is because insurance roadside assistance contracts with them. Originally had a 120 minute eta... which turned into a 787 minute eta. Tried calling, lady picks up puts you on hold and you are sitting there 20 minutes and get hung up on.

Big G's Roadside - roadsideassist - Updated May 2026

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