DO NOT USE!!!The woman that answered the phone was the worst and hid behind her keyboard to send a…read morerude text to me and refused to answer my calls when I tried calling her back. On 01-15-24 I needed a tow. AAA advised me that Amity would be coming. There was a misunderstanding between AAA and Amity, which was discovered after a male from Amity called me, so the service was cancelled. (I needed a tow not a jump.) I called AAA back to start another tow. While doing so the male from Amity called. I told him the request was cancelled and it was fine. He was nice. AAA texted me another tow was coming and called to tell me it was Amity again. I thought, perfect, use someone local and support small business. I called the male again just to make sure everyone was on the same page. He assured me that I would be taken care of and apologized for the delay. He went on to say there were three tows before me and that another employee called out today because, "They worked too hard the day before". This should have been the first red flag, talking bad about your employees. I commented, "He's the man", as in getting the job done. He replied that he didn't know about that because, "He doesn't wear the pants in the family. She's in the office". Ouch another red flag. I asked if I needed to call the office to make sure everything was confirmed. He told me no and assured me everything was good. AAA text advised the Amity tow would arrive by 2:05pm. After 3:00pm, I called the office and a woman answered the phone. I told her who I was and wanted to make sure they were still able to get my vehicle before closing. She told me they weren't coming. I was shocked! I questioned her. She told me it was cancelled this morning. I tried to tell her the tow was called again. She proceeded to tell me that she told AAA they couldn't do it because they were too busy. Frustrated and in a hurry I said goodbye and hung up. I immediately received a text from Amity saying, "If you were nicer, I could have tried to help you. Fix your attitude". I tried calling back three times, but she blocked my call. I tried calling the male and he wouldn't answer. I returned a text, "Real nice. Whoever took my call, said you were coming. Shame on you". I will never use your business and I'll be sure to tell everyone I know how horrible you are, including AAA.

May 2024 - Memorial Day afternoon traveling from ID to OR, we broke down in Ritzville WA. AAA sent…read moreAmity Towing to help us out, arriving soon after the ETA. They towed us and our pickup to their shop in Cheney, gave us a ride to the hotel, and promised to have our repair completed first thing on Tuesday. They replaced the alternator at the expected cost, picked us up at the hotel, and we were on the road again before noon. We were very impressed with their customer service, feeling they went above and beyond to help us get home.

Ran outta fuel outside of Cheney.. My insurance company…read morecalled a tow company to deliver fuel. Daves Auto / Towing gallivanted in to save the day w enough fuel to get me to the next exit. Prompt & Courteous Service w/ a reasonable rate gets 5 STARS from me! Keep up the good work nice to know there are good guys still out there :D

I really wanted to like them because they were close to home. But unfortunately I'm giving them…read moretwo thumbs down. My first experience is a simple oil change...they didn't attach the oil cap correctly and oil is now all over my driveway and the engine stinks. But they did attempt to fix the problem with no problem. Then my daughter was involved in a hit and run & went to their collision portion for a quote and the guy said they were too busy to put the car on the rack for an estimate. I cannot give this company my business. I truly wanted to.

So amazing helped me and my friends who were new to this town and helped us so quick and saved us!!…read more100% recommend

Excellent in all respects. Responded to inquiry promptly; Service provided in short time frame…read more Reasonable price. I'm happy that I have some additional work I can send their way.

Friendly and fast very glad to have them help me out. Early in the morn and still came out with a…read moresmile

They blocked off the road to tow a car. They could have easily just moved the tow truck forward…read moreliterally 10 feet and the road would be open. He used 2 tiny little cones to block it for no reason there was plenty of room if he went forward 10 feet. Wha an idiot. 0 stars

I got a flat tire thanks to Spokane potholes. I called various tow truck companies but no one…read moreanswered their phones. Tip Top Towing was the only ones who answered the call. Top Top Towing helped me get my car to a tire shop as it was almost midnight and they even gave me a ride to the casino so I had a place to sit and wait for the tire shop to open which was about an seven hour wait. Thank you Tip Top Towing for the help I needed. I recommend them for help if you need it.

We were on a day trip and on our way home when we broke down about 30 miles from home. Justin was…read moreour tow driver, he was friendly and did a great job taking care of our vehicle and even helped push it back in our garage at home. Highly recommended.

The driver and his helper arrived quickly and within the eta provided and saved me off the side of…read morethe road! After calling multiple other towing companies Good Guys had the fairest pricing and quickest time frame. We will recommend Good Guys and plan to use them in the future if we need any assistance.

The tow truck driver who towed my car away hit another car and told me to "shh don't tell anyone!"…read moreHe was in a hurry and kept yelling at me that his boss needed him to hurry back. Terrible experience!

My car was towed out of my buddies apt complex on his birthday. It was my fault. I knew I couldn't…read morepark there, it was towed when I wasn't paying attention. Anyways B&B towing towed my car to their establishment. Before picking up my car, I called to make sure my car was there. On a Monday morning: The First Lady that answered was sweet and kind and helpful she told me what the fee was like $304. It was towed during the holiday and weekend hours. She told me the cost wouldn't go up until after 5pm. I call back later that afternoon and a lady answered to me it sounded like the women I had spoke to earlier, she said my car was now 318 dollars. I explained that I was told the price would not increase until after 5pm from her. She told me I didn't speak to her earlier that day actually. And there was an 11 dollar additional charge for something. Here's the deal, my car was towed. I have to pay a lot of money for it. I couldn't get it out on holiday, so it cost more... all my fault. But I don't think it's appropriate for the the receptionist working there to give me an attitude because I was told the price wouldn't increase until after 5pm and it did. It was horrible customer service from that second ladies attitude. I do not appreciate it. I am not impressed by it. Get an attitude adjustment lady. You work in customer service.

Called on a Friday at 7:30 pm because I was stuck in the mud. Customer phone service was excellent,…read moretruck arrived within 20 minutes, and the man who pulled me out was friendly, calm and helped me to feel better about a tense situation. He seemed to know exactly what to do and got me out in less than 2 minutes. I would not hesitate to recommend them to others and would call them again should the need arise, although I hope it doesn't :^)

A good and reliable company "HAULCARS", car transportation https://haulcars.comread more

The best Customer Service ever. Working for a fleet company we use many towing services. My driver…read morewas stuck in over 2 feet of snow for 12 hours. I had three other towing companies state they could not even gain access to my driver. I found Megan and T&T on the internet. She assured me that it would take a bit of time, but her Tow drivers are the best and don't quit and I would have my driver and truck back on the road. A woman of her word and with the best guys around on the scene, my truck and driver have been rescued, right in time for Christmas too. Thank you Megan and to your hard working crew. Dealing with you and your company was an absolute pleasure. Me being in the customer service industry, I pride my self on quality above all else. Megan and her whole team at T&T Automotive & Towing can not be TOPPED !!! Thank you Rob Sheaffer @ Wheels Inc.