I could not have had a better car buying experience here. I bought my used 2006 Chevy Trailblazer…read morehere almost a month ago and it was better than I ever could have imagined. As we were looking around the car lot I was greeted very kindly by Dwayne. I wasn't swarmed or immediately bombarded, I actually got a chance to look around and when I decided to test drive it, he was more than happy to open the fence and move the little Camaro out of in front of it. The test went really well, the suv ran beautifully with no problems whatsoever. When we got back we went into the office, and were again greeted kindly with a smile in a non-pushy fashion. We decided to finance the car and he walked us through everything, answered any and all questions (some of which probably did sound stupid as this was my first time buying a car, thankfully I had my mother's help). Now to really get into details: The car: Being a used 2006, it did have slightly higher mileage than I originally had wanted but it ran more beautifully than my previous older car that had been totalled. All of the meters work, and I love the automatic headlights. The ONLY thing that did not work in this vehicle were some of the charging ports which is a common problem among this car and nothing I can't live without or get fixed myself. The paint job looks great. There are a few scratches on the back end but that's to be expected with a used vehicle, in fact for the price ($4,600), I was surprised at how good it looked! The tires aren't brand new but they're pretty close with great tread. The interior was nice and clean, there were no stains or spots, it was beautiful. The dealership: They had a nice small selection of cars to look at, so it wasn't too overwhelming but you still had plenty of choices. They're financing options are great and they're willing to work with you to figure out what you can afford and how long it will take to pay off, plus they don't charge a fee for paying more than your payment or paying the car off early. They seem to take really good care of all of their vehicles as all of them looked nice and clean both outside and in even though there had been a somewhat bad mudslide the past couple days and nights before we got our car. The salesman, Dwayne: This man was one of the nicest human beings I have ever met. He wasn't your typical pushy salesman, he wanted you to have a chance to look around and be comfortsble, whether that was with him or on your own. He was so polite and answered every single question we threw his way, he really knew his stuff about both the vehicle and financing. He made the whole experience of having to buy a car quicker, easy and hassle-free. Even going in to make my payment was a nice experience. I would definitely recommend any and all friends looking for a new used car to auto factory!

DO NOT GO TO THIS CAR LOT. They provide false information in hopes to scam you into buying their…read morevehicles. If I could give it 0 stars or negative stars I definitely would. Truly horrible, horrible, HORRIBLE. I had an awful experience with Auto Factory and the salesman "Dwayne". I was promised a very clean vehicle with new tires, undamaged dashboard, 100% clearance for smog, and high expectations for a 2001 Dodge Ram. Dwayne stated how clean the interior, exterior, and engine were. I wanted to make sure the vehicle was in great shape and worth the one way journey of 3 hours! There was clear lack of communication on Dwayne's end both about the vehicle itself and the ability to visit (they are closed weekends- he did not share this information when we communicated over the phone about visiting on a Sunday). After driving three hours to the car lot, we arrived 30 minutes early so my father and I decided to look at the vehicle. The vehicle was severely scratched and dented all over, deep scratches to where they would unable to be buffed out unless the vehicle was repainted. My father who has been a mechanic for 40 years checked under the vehicle. The rear main engine was leaking. The tires were not new and while still were in good condition, had clearly been used for many miles. There was a toolbox built into the bed of the truck which was filled with garbage, empty Starbucks cups, and layered with garbage. The toolbox also did not close and had to be slammed shut and finallt would close on the second or third try. The license plate light bulb was broken and dangling below the license plate- useful right? Once Dwayne arrived, we were not greeted or welcomed by him at all- not even a hello!! My father and I had to greet him, shouldn't the car salesman greet his possible clients??! Both he and his wife (woman who was with him and stared at us from her parked car) made us feel very uncomfortable- he was not friendly in any way. He did not offer to answer any questions, provide insight on the vehicle, or try and sell the truck. After unlocking and searching the inside of the vehicle, many compartments of the interior were missing. There was a tear in the back seat. There was a chunk taken out below the stereo where a compartment part must have been. The sunglasses holder above the rear view mirror was missing leaving empty areas where something should have been. The dash was 100% damaged and severely cracked- covered with a dash mat to hide the damage. 48 hours prior to seeing the vehicle, I specifically asked Dwayne if the dash was damaged and he responded NO. Everything under the hood was held together by zip ties- I don't want to buy a vehicle where the motor is covered with zip ties holding it in place. The truck was guaranteed by Dwayne to pass smog. We have a reader in which we plugged into the truck and three codes came up negative. The Catalytic converter (costly repair), CO2, and NOx all failed the screen which means instant failure in a smog check. We traveled 3 hours (one way) while be promised a beautiful vehicle to only spend 15 minutes viewing a poorly described and promised vehicle. When we left, we handed Dwayne the keys who asked us if we would like to test drive the vehicle. We responded with all of the issues. Dwayne was unaware of the coding problems, claimed the rear end would be fixed ( when it was the rear engine leaking), and kept implying he did not know anything. If you do not know a vehicle, do not promise all these things- tell the buyer beforehand you do not know. We told him we were not interested. Dwayne did NOT offer ANY sort of apology, he did NOT thank us for making the journey, did NOT try and offer any condolences. Never once during this interaction time did he provide any apologies for clearly lying about the state of the vehicle, wasting our time and gas, and having us travel so far for nothing. He simply shrugged his shoulders and that was that. I drove in a car for 6 hours today, wasting time, money, gas, in hopes to return home with a beautiful vehicle but instead returned angry. I would never recommend this company to any of my family members living in Nevada and encourage people to stray away from this car lot.

They were excellent they were very quick and selling my vehicle very professional got an excellent…read moreprice. I felt comfortable working with them. This is the second car that we've sold at their facility. And we will go back again.

Jesus does a great job. This is my second vehicle to be sold both times. He was very helpful even…read morestayed late at work to have a buyer do a test drive highly recommend private Party Cars made my sale very easy

Excellent customer service! Helpful, resourceful, and pleasant visit. Thank you everyone at Jaguar…read moreReno!

Thank you Land Rover Service! They were so helpful in getting me set up with parts for my Range…read moreRover that felt almost impossible to find. TJ was so helpful and walked me through everything that I need from start to finish. I didn't think it was possible until I called and gave a layman explanation of what I need. If it wasn't for TJ, my car would still be stuck in the garage . 100,000 thank yous!!!

It was very refreshing working with this car lot. They really care about their customers. They…read morecould have taken me for more money and didn't. I ended up with a great car that I still drive today and still has most of its value. Both Tom and Dan are great to work with as is Belinda.

Great selection on cars. Mostly all of their cars are in top shape! Staff is extremely friendly! My…read morebest friend got a car from them, recommended me to go. I was skeptical because I had gone to Paul blanco before this place and experience was THE WORST!!!! I came to Crawdaddy and they treated me like a regular for being my first time! I just went to check it out, ended up driving out with a new truck definitely recommend them over any other dealership in town!!! Been to quite a few, none come close to the service you get here! I WILL be coming back once I pay off my truck with them lol!!!

Did you ever dream of having family in the car business?…read more Dream no more... It is a reality with Solano auto sales. They are truly caring and compassionate and honest human beings and really treat treated me and many others like family! This is the place if you're looking for a used car and a great deal and wonderful people and incredible service!!! Absolutely awesome and wonderful and amazing service!!!

We had the pleasure of doing business with Pablo at Solano Auto Sales when we were looking to get…read moreanother vehicle. Pablo made our experience in buying a car so easy and he got us exactly what we wanted and more! We will definitely be buy all of our future vehicles from Solano Auto Sales as they made the experience stress free and super easy! We could not ask for a better experience their honesty and professionalism is amazing! I would recommend anyone looking for a used vehicle to go there first. You won't be disappointed!

Just brought home my new X5! It's the exact car I was looking for! Rebate and great interest rate…read moreoffered! We worked with Ken P. and are completely satisfied!! Thank you!!

I can confidently say that this place and its employees put most other car dealerships in this city…read moreto shame. A few weeks ago I purchased my first car from Bill Pearce, which was a used Toyota RAV4. Naturally, there were some questions that arose during the sales process, such as what I should do if something were to go wrong with the car soon after I bought it. Would they take care of it, or tell me to pound sand like most other dealerships would be inclined to do when buying an as-is used car? The salesman, Scott, assured me that they would do what they could to make it right. I figured I'd hope for the best. When I was ready to buy the car, I noticed that (through no fault of anyone) there were tiny tar splatters all over the hood and left side of the car. It's likely that it was driven past a construction site at some point. One of the employees named Alex came out and helped me remove it with a buffing wheel and polishing compound. He didn't have to do that, so I greatly appreciated it! I drove it off the lot without issue and they even knocked $600 off the price due to some minor cosmetic damage on the car. I was skeptical at first about Scott's assurances, but all doubt was removed when my car started to have problems with the paint chipping almost immediately from a small area on the hood. I suspect it had to do with the insulator on the underside of the hood coming off, which then caused the heat from the engine to heat up the hood and make the paint bubble/chip. I realize that I should have checked under the hood before I drove off with the car. I only found out when I got home and found the insulator sitting on top of the engine instead of being attached to the underside of the hood where it belonged. I do not blame Bill Pearce for any of this. I now know for a fact that they would have fixed this immediately if they had known too. I told Scott and their used car manager, Joseph, about the issue and he immediately told me to bring it in to them. As someone with a marketing degree, I can tell that these men deeply care about their reputations and first impressions. I showed them the paint chips and bubbles (which had spread over the course of a week) and brought back the detached hood insulator. Joseph told me to leave the car with them, no questions asked. Well I went down and picked up the car from them yesterday (as of when I wrote this) and I couldn't be happier. Joseph personally touched up the chipped paint, sanded out the bubbles, and applied an even coating of touch up paint to the damaged section. He also clear coated it. Not only that, he personally fixed the hood insulator, cleaned it, and securely attached it to the bottom of the hood. Speaking of which, the hood also had some residual tar splatter on it that I had been meaning to get to, but have not yet found the time. Well, not anymore, because Alex removed all of the remaining tar! Not only that, but they also polished the headlights which had been a bit fogged up when I bought the car! None of this was charged to me. I made sure to thank each of them profusely for the superb service they have given me. Most other car places would have blown me off if I came back to them with even half of the problems I did. These people care about what they do and they care about making sure the customer has a good buying experience. They definitely wanted my first car to be perfect. While the car certainly had a couple problems, I did not have to stress over them at all because the people at Bill Pearce took care of everything, all while keeping me up to speed the whole time through calls and texts. I will be recommending this place to my friends who are in the market for new or used cars from now on, and I can confidently recommend this business to everyone else who would like a car from people who actually care about their customers.

We were looking for a reliable used car for my teenage daughter to use for High School and college…read more We found the perfect car at Calneva auto. The salesman Lee was an amazing person to deal with. No pressure and very helpful. We ended up buying the car and when we got it home that night found a mechanical problem with the car. I called them the next day and they told me to bring the car into them and they would fix it. They did everything they said they would do and put a new set of tires on for it for the inconveniences. The owner Brad, finance manager Nester, and the great Salesman Lee Jennie went above and beyond to make sure the car was right. I would absolutely recommend them if you are looking for a used car. Good cars and more importantly amazing people to make a deal with.

Reading the low reviews, I think people clearly have unrealistic expectations about buying a used…read morecar. Dealers are in the business of buying and selling cars, they're not selling you their or their gran's personal vehicle. At some point all vehicles will require some maintenance, and it's disingenuous to think the owner knows a water pump or oxygen sensor might go out after you've driven it back and forth to South Lake Tahoe 5 times I dealt with Brad, the owner, today and found him to be down to earth, forthright and honest. We didn't do a deal today, but based on my experience, he's the only "used car salesman" I'd consider dealing with in Reno.

The sales rep Jeff Chung helped us find and bring in a new Corolla, which are tough to find right…read morenow, we appreciate his help. He was great to get along with as well as patient! Thank you!

Easy Peasy car buying experience. Jeff Chung was great to work with and kept me very informed…read morethroughout the process. I've bought two vehicles from Carson City Toyota and wouldn't go anywhere else.