Honest review after a lengthy process…read more My initial view was based on my sales experience. However, unfortunately it went downhill from there. My car experienced pretty immediate engine failure. I went back and forth with the dealership. I received initial responses such as "your warranty will cover it" etc. Unfortunately, I was without a car for months with no end in sight. The dealership couldn't get the parts. At that time, Enterprise stepped back in and took the car back. So for that, I maintain my 5 stars because they recognized the issue and made it right.

Fantastic, Honest, No Pressure place to find and buy a 2 to three year old, well maintained used…read morevehicle! If you come in with your own bank financing, enterprise will work with what you have and not try to sell you a higher interest load package like other well known car dealers in the area. Special thanks to Todd And Sam, who went the extra mile to ensure we got the car we wanted! We would give enterprise card sales and the staff at this location 10 stars if Yp allowed it! We have no hesitancy recommending this location for your used vehicle purchase. Thank you Todd and Sam!

I needed a used vehicle for work that was still nice looking and dependable. I received friendly…read morehelp from the sales associates, and found the perfect truck for me. Great selection and great prices. I would highly recommend Best Used Car Truck Dealership to anyone in the market.

From the owner: Best Used Car Trucks treats the needs of each individual customer with paramount concern. We know…read morethat you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

We had such a great experience buying our vehicle through Carson City Toyota! The entire process…read morewas easy and stress-free from start to finish, which is not something you always get when buying a vehicle. Jeff Chung and Trinity were absolutely wonderful to work with. They were both incredibly helpful, honest, and straightforward throughout the entire process. We never felt pressured or like we were being given the runaround. They took the time to answer our questions, made sure we understood everything, and genuinely made us feel like they cared about getting us into the right vehicle. Toby from finance was also incredibly helpful and worked with us to get a better rate. He made the financing process easy to understand and helped make the overall experience even better. We are extremely happy with our experience and would definitely recommend Carson City Toyota, especially Jeff, Trinity, and Toby, to anyone looking for a new vehicle. They made what can normally be a stressful process feel easy and enjoyable. Thank you all for making our experience such a positive one!

I just purchased My new camry from Jeff Chung at Carson City Toyota and I would have to say It was…read morethe Best car buying experience that I have Ever had. The entire staff was very friendly and Knowledgeable. The model and color of the vehicle that I wanted to purchase was not available when I first went to the dealership. The dealership team was able to get that car shiped in just 2 days. Great Job! Happy To Be a Customer David W

Shout out to Bryce at Truckee Automall: I have been entirely blown away by the value they deliver…read moreand the consultative suggestions have saved us a TON of time, money, and effort. Need help tracking down a specific color and mountain capable car of your choice? Consider it done. I only wish I knew about them when we bought our Subaru Crosstrek. We dreamed of finding a certified preowned Porsche with low miles, air suspension and a certain color of leather and paint. (Perhaps more unrealistic fantasy than dream) Planned on spending months to try to find one and expected to settle for less car at higher price than we wanted. Bryce found one going to auction, suggested a bidding strategy so we didn't overpay and negotiated / handled all the details. Turns out enclosed truck (safe) delivery from Riverside would be delayed...so Bryce hopped on a plane at his own expense to drive it to Truckee. Need a credit union (better rates!) loan. Again, consider it done. No commission. Want snow tires installed at wholesale cost? Consider it done. No commission. Want smart input into whether an extended warranty is a sound decision? Consider it done...and in our case the suggestion was "not worth it "!!! So honest, intelligent, dependable, service oriented ...I will proudly put a Truckee Auto Mall frame around our license plate...and never buy another car without them. Do yourself a HUGE favor and just chat with them for a few minutes before you ever try to buy a new or late model car yourself.

Bryce and Scott were awesome throughout the whole process! I've sold two cars with them now it's an…read morehonest business. I just handed over my keys and relaxed until it was time to to pick up my money. Very stress free fast experience, go here.

I went to Fernley Dolan only because I knew Louie Mori and had seen his incredibly informative…read moresocial media posts. Louie is the most honest, authentic person in the auto industry. He is transparent, knowledgeable, charismatic ... while also maintaining kindness and empathy. I brought a very specific need to him, and he helped while also being patient. Dolan Auto Group should really take a few pages from Louie's book and hire more product specialists like him. He conducts himself in a manner that I would consider the gold standard. Life is about people and Louie cares about people. You don't have to be dishonest and deceive people to get them to buy something, like the finance department did in my "deal". Make sure you take your time when signing their documents on the tablet they hand you. And wear your glasses if your eyesight is poor. Just be sure you can read all the numbers. Even when I asked for my documents to be printed, I was told, "these don't leave the dealership". It wasn't until I printed my own documents that were sent to me via email, that I realized they did not honor the advertised sale price on the tag - which I still have. This was roughly a $4,000 difference, plus tax. I don't know anyone who can afford to be deceived for that amount of money. I wonder how many times that has happened to other people. Finance works hard to cram extra warranties down your throat and when you decline, the finance person has to explain to someone in management why the customer declined. We all know there is a small kickback for from the warranty companies for selling the warranty. Maybe the $4,000 difference was retaliation from the finance department for me declining the extra warranty and this is how they make up for not selling the warranty. Don't be afraid to be a wise consumer and ask as many questions as you need to feel comfortable with the "deal" before you sign. Louie doesn't need to abandon his morals or integrity to earn your business. But the other people on his team need to treat his customers with more integrity. Dolan needs to do better by Louie AND by their customers. Dolan is gaining repeat customers and positive social media presence - BECAUSE of Louie. Maybe a solution is to make Louie a partner or General Manager, and he can improve their business practices. People might forget what you say, but they rarely forget how you make them feel.

Seriously the most disinterested, unauthentic service advisors EVER!…read more We had our Grand Cherokee turn itself off while driving at 80mph in the middle of nowhere on highway 80. We made it to a mechanic in Battle Mountain who ran diagnostics but didn't get any codes. They found that my truck ( w/28,000 miles) has dark trans fluid. We called our home Jeep dealership (Walnut Creek Jeep) who had us make our way into Fernley. Our Walnut Creek guy called ahead letting them know that we were coming and explained our problem. When we got to Fernley the service advisor (a large gentleman) acted like he had no idea why we were there. We presented him with the paperwork from the BM mechanic and his response was literally "Well, there wasn't anything recorded so what do you want us to do?". When we told him that the BM mechanic had noted dark transmission fluid, we got an education about how our truck has a closed system and the previous guy "didn't know what he was talking about". Thankfully another advisor came over and he and my husband started talking about something MY HUSBAND read about on the web about updating a module. We paid to have the module updated and moved on. We won't be back to Fernley Jeep!

If I could choose zero stars, I would. My husband and I have given the owner of Family Motors in…read moreDayton, Nevada, every chance possible to do the right thing and refund our $3,000 we've paid to date (and owe more as he offered to carry the balance) on an overpriced tin can of a truck held together by duct tape. Four days after we foolishly agreed to pay a thousand dollars over what the price was promised to be, the utility truck we got my husband to make his job easier actually broke down at the dealership while having a "free" cleaning. I was there nearly three hours waiting for the truck to be detailed at the owner's behest, when in all actuality, the truck would not start. When the owner finally showed back up and took me to the truck, I tipped the cleaner all the money I had just to be lied to about why the mechanic was under the hood. Everyone excluding me from the truth by speaking Spanish among themselves, I demand they speak English. I understood the to owner telling his staff she would need to drive me home. Of course the owner denied saying that. He shoved gas money in my face and to keep an eye on the fuel gauge. It was 100 degrees out and I am a 60 year old fat lady. I told the owner to go put fuel in it if it wasn't going to break down. His mechanic pretended not to understand English when I confronted him about the condition of the truck, but the staff told me he understood and spoke English. I told the owner I didn't believe him and he needed to fix whatever was wrong with the truck (we even made our payment when it was broke down at the dealership). I drove it home fearful the entire 15 miles. It ran for 10 days after that. Then every time you stepped on the gas, it died. My 65 year old husband had to drive it home one afternoon in102 degree heat (when he found out the A/C didn't work. It took him nearly three hours to go 18 miles. It sat at home three weeks before his mechanic came out and told us it had to go to the shop. It was two more weeks before the tow truck came and it was at the dealership another month. We told the owner repeatedly to give us our $3,000 back. He said we bought it as is and still owed him another $1600. He said he could get $7,000 for it but he was giving us a deal. They ended up dumping the truck in our front yard after calling to say it was in worse shape than before. It is runs but barely. The engine light stays on and the motor makes a loud banging noise. My husband's bosses certified mechanics hooked it up to a $35000 diagnostic machine and it needs $2,800 worth of work. The owner had told my husband to take the truck to his mechanic and he would pay to have it fixed. My husband took him the work order today and again asked for our money back. All the owner did was talk in circles and in Spanish again to his staff. His office staff also pretended to be so nice when I'd bring a payment on the truck, but made rude remarks about me to my husband today by while he was at the dealership on trying to get by our money back again. His office staff lives with the mechanic, and was the one who told me about his speaking English. The owner told me he can do anything he wants at his dealership, and was laughing at me the entire time. God only knows how he came to own 19 homes in the Lyon County and Carson City areas that are all rentals. He and his family are from Mexico. He does not care about lying or cheating people, since it is to his advantage. We are an old couple and are in debt on this truck that is near beyond being able to be fixed, and we certainly do not have another $3,000 to fix it. The owner continues to refuse to do the right thing and cancel the contract and give us our money back. My husband has lost hundreds of dollars not having his tools available and a reliable work truck. His boss has also lost money because of it. When I text the owner's cell phone number he gave me in case I ended up on the side of the road that day I had to drive the truck home, and insisted he give us our money back, he threatened me with bodily injuries. This is a warning to the public. DO NOT BE FOOLED BY HIS KIND PERSONA; THE OWNER OF FAMILY MOTORS IN DAYTON NEVADA IS A THIEF, A CHEAT AND A LIAR. Do not believe a word he says, and please do not buy a used car from him (or anything else for that matter). He acts like he is owed everything he gets, takes, swindles out of unsuspecting victims; shaking your hand sticking a knife in your back with the other hand at the same time, and laughing all the way to the bank. Stay away from Family Motors in Dayton, Nevada. All the reviews on Google are names of the owner's relatives. Mine is the only one that is real.

Do not ever go to this dealership to buy a used car. The owner is Jorge Mendoza and he is the worst…read moreof the worst. Please heed my warning. My elderly husband bought a utility truck from this man. He gave him all our savings plus we owe more, as Mr. Mendoza offered his own financing. Mr. Mendoza had told us one price, then went in to sign papers and it was several thousand more, but he would finance the balance. My husband saw this truck as something that would haul all of his trade tools for work plus make him money as he retires. He made his choice based on Mr. Mendoza's word that the truck had been rebuilt from the ground up. I supported his decision against my better judgment. Mr. Mendoza portrays himself as a trustworthy family man, bring in his wife and kids for the contract signing. Mr. Mendoza is from Mexico and yet has somehow gained 19 rental homes. Not even the elite have 19 rental homes. Something isn't right. Sending vehicles to Mexico as donations and having various illegals drive them out of the Country. He says he can do anything he wants in our Country, including operate a shoddy used car dealership. Four days after purchasing the truck, it broke down on his lot while being cleaned "for free." I demanded they speak English as three men including his mechanic were all looking under the hood. He lied to me then again after telling his secretary she would have to give me a ride home (in spanish), which I understood. Two weeks later it broke down on my husband. Three weeks it sat in our parking lot. We still made the payments. After demanding our money back repeatedly, Mr. Mendoza threatened me with physical violence. Yesterday after having the truck at his lot over a month, he dumped it off in our parking lot and had stolen the safety light off the utility bed and all the wiring. It was the only thing that worked. He had the contract changed adding an "as is" clause after my husband signed it. We are now having his dealership investigated by the Federal Government and still do not have our over $3,000 back. Thus man is a danger to society. A wolf in sheep's clothing. Stay clear from thus business at all cost.

My Fiancee and I purchased our 2021 Ram Truck from Automax, and loved our experience so, we went…read moreback and bought our next upgraded vehicle from them! They made it so simple and easy with the paperwork, and it was even smoother than the first experience we had! I cannot express enough how much Automax has helped me and my partner feel more comfortable as young buyers to buy new vehicles, and not feel pressured! Again Thank you to there whole team for being kind and fast with our buys

I would absolutely recommend Auto Max to all my friends and family, the staff is so nice and easy…read moreto work with. I want to give Juan a huge shout out for making the car buying process so quick and painless, he really has the best customer service around. I can't stop raving about this place. If you need a great, reliable car or truck, definitely check them out. You won't be disappointed!

Eddie was absolutely amazing! Honest, caring, kind and resonable! We didn't actually buy that day…read morebecause of some personal issues at home. But I truly recommend good people, to go and check out good people at City Auto Sales. For a small lot, I felt the cars were quality. I don't think we would have regretted it. I hope to do business with them in the future.

Seriously great cars! I bought several vehicles from here and we're happy. Thank you one more time.read more

Good running cheap "Bic-mobiles" they're great for 4-5 years, then you get another. The sales lady…read moreis awesome. If I need an A to B car, this is the place.

Definitely the pinnacle of small auto sales businesses in the area! Heidi was so easy to work with…read more She's got the patience of a saint and is quite knowledgeable. I spent quite a bit of time and multiple test drives, but we reached a deal on a car with no difficulties at all. She even got me more for my car than was quoted elsewhere. For me, Heidi and Karl are absolute models for how to operate a small business in this town. If you need wheels look nowhere else! They're the best!! Very happy. I will definitely refer people to them.

I have nothing but good things to say about every department here from the sales to the service and…read morethe front desk staff. Everyone is so knowledgeable and helpful. I unfortunately couldn't purchase a car through them because they didn't have exactly what I was looking for, but they still spent a lot of time working with me. I ended up buying a car through another dealer (Maita Toyota) who sold me a car with a faulty transmission. Thank god the staff at Jim Bagan was able to help. They are going to replace the transmission for free and even inspected a brake noise that I was hearing. The service technician that I talked to, Lee, was incredibly patient and kind. I also want to give a shout out to Tina who has helped me through this whole process. I am so thankful!

Recently bought a Tundra from this dealership and it was an amazing experience. The general…read moremanager, JJ, made sure the process was easy, quick and professional. He took extra time to make sure I was educated and felt comfortable throughout the whole process. Highly recommend. Thank you JJ and Jim Bagan Toyota.