Honest review after a lengthy process…read more My initial view was based on my sales experience. However, unfortunately it went downhill from there. My car experienced pretty immediate engine failure. I went back and forth with the dealership. I received initial responses such as "your warranty will cover it" etc. Unfortunately, I was without a car for months with no end in sight. The dealership couldn't get the parts. At that time, Enterprise stepped back in and took the car back. So for that, I maintain my 5 stars because they recognized the issue and made it right.

Fantastic, Honest, No Pressure place to find and buy a 2 to three year old, well maintained used…read morevehicle! If you come in with your own bank financing, enterprise will work with what you have and not try to sell you a higher interest load package like other well known car dealers in the area. Special thanks to Todd And Sam, who went the extra mile to ensure we got the car we wanted! We would give enterprise card sales and the staff at this location 10 stars if Yp allowed it! We have no hesitancy recommending this location for your used vehicle purchase. Thank you Todd and Sam!

I needed a used vehicle for work that was still nice looking and dependable. I received friendly…read morehelp from the sales associates, and found the perfect truck for me. Great selection and great prices. I would highly recommend Best Used Car Truck Dealership to anyone in the market.

From the owner: Best Used Car Trucks treats the needs of each individual customer with paramount concern. We know…read morethat you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Was finally able to get out hands in a Corolla cross hybrid for the hubby. He was able to call…read morefirst thing Monday morning to inquire and the car was available. Next thing you know he is down at Carson Toyota without me test driving the car and putting a down payment to hold the car so we could go down Tuesday to finalize the purchase. Carson City toyota is amazing, John Paul, Toby and Darren were all great and made the experience easy. I was even able to buy a dash camera that they will install when the order comes in. We have purchased 4 cars in total from Carson City toyota and they have always been great about it and have always had awesome friendly service.

I made an appointment weeks ago for my scheduled routine maintenance. Today I would have my tires…read morerotated and an inspection check for my 5,000 miles. My appointment was at 12:15. I sat in the comfy chairs they provided in the open lounge. The waiting area has a television but the volume is so low I'm unable to hear the T.V. They also offer hot tea or coffee. It's now 2:00 and my name is on the screen as pending service. I'm curious why have an appointment time when your name goes into a que? A little frustrating! Nevertheless, it's been almost two hours and my car hasn't even been looked at to service! Something to consider if your vehicle needs to be serviced.

Bryce and Scott were awesome throughout the whole process! I've sold two cars with them now it's an…read morehonest business. I just handed over my keys and relaxed until it was time to to pick up my money. Very stress free fast experience, go here.

No pressure like most dealerships plus Kevin is the guy in Truckee who is locally owned and the…read moreonly place in Truckee to get cars after his competition couldn't take the heat. He has worked up quite a name for himself and lives up to it. It's worth the travel to Truckee if you are outside the area, plus it's a great town to see in general!

Best experience ever!! Amazing company! Louie Mori went…read moreabove and beyond to help us out. Very understanding and polite. Helpful in answering all our questions. Giving us a hand in transfering our items from our trade in car. Offered us a resonable price for our trade in and buying the suv Honda Pilot we choose and stuck to our budget. The paper work by Yazmin went very smoothly also. We were very pleased with the service we received! Thanks from the Pierces!

My 2017 Ram 1500 needed a battery change. Which I did. There was an aftermarket anti theft device…read morethat would not shut off. I took the pick up, whooping and hollaring, with lights flashing to the dealer where I purchased it. There was nothing they could do. They were completely full, and I would have to make an appointment for several days out. In which case the battery would certainly be dead, again. I was told that Don Weir owned the dealership when I bought the pick up, and Dolan would not help. I drove to Fallon, to a shop that I have used in the past. After about 30 seconds of diagnostic, the alarm was silenced. There was no switch under the dash, but there was a disconnect under the hood. I will not go back to Fernley Dodge, for anything. I probably won't visit any Dolan dealership for my treatment in Fernley. I have purchased 3 cars from Dolan, not anymore.

If I could choose zero stars, I would. My husband and I have given the owner of Family Motors in…read moreDayton, Nevada, every chance possible to do the right thing and refund our $3,000 we've paid to date (and owe more as he offered to carry the balance) on an overpriced tin can of a truck held together by duct tape. Four days after we foolishly agreed to pay a thousand dollars over what the price was promised to be, the utility truck we got my husband to make his job easier actually broke down at the dealership while having a "free" cleaning. I was there nearly three hours waiting for the truck to be detailed at the owner's behest, when in all actuality, the truck would not start. When the owner finally showed back up and took me to the truck, I tipped the cleaner all the money I had just to be lied to about why the mechanic was under the hood. Everyone excluding me from the truth by speaking Spanish among themselves, I demand they speak English. I understood the to owner telling his staff she would need to drive me home. Of course the owner denied saying that. He shoved gas money in my face and to keep an eye on the fuel gauge. It was 100 degrees out and I am a 60 year old fat lady. I told the owner to go put fuel in it if it wasn't going to break down. His mechanic pretended not to understand English when I confronted him about the condition of the truck, but the staff told me he understood and spoke English. I told the owner I didn't believe him and he needed to fix whatever was wrong with the truck (we even made our payment when it was broke down at the dealership). I drove it home fearful the entire 15 miles. It ran for 10 days after that. Then every time you stepped on the gas, it died. My 65 year old husband had to drive it home one afternoon in102 degree heat (when he found out the A/C didn't work. It took him nearly three hours to go 18 miles. It sat at home three weeks before his mechanic came out and told us it had to go to the shop. It was two more weeks before the tow truck came and it was at the dealership another month. We told the owner repeatedly to give us our $3,000 back. He said we bought it as is and still owed him another $1600. He said he could get $7,000 for it but he was giving us a deal. They ended up dumping the truck in our front yard after calling to say it was in worse shape than before. It is runs but barely. The engine light stays on and the motor makes a loud banging noise. My husband's bosses certified mechanics hooked it up to a $35000 diagnostic machine and it needs $2,800 worth of work. The owner had told my husband to take the truck to his mechanic and he would pay to have it fixed. My husband took him the work order today and again asked for our money back. All the owner did was talk in circles and in Spanish again to his staff. His office staff also pretended to be so nice when I'd bring a payment on the truck, but made rude remarks about me to my husband today by while he was at the dealership on trying to get by our money back again. His office staff lives with the mechanic, and was the one who told me about his speaking English. The owner told me he can do anything he wants at his dealership, and was laughing at me the entire time. God only knows how he came to own 19 homes in the Lyon County and Carson City areas that are all rentals. He and his family are from Mexico. He does not care about lying or cheating people, since it is to his advantage. We are an old couple and are in debt on this truck that is near beyond being able to be fixed, and we certainly do not have another $3,000 to fix it. The owner continues to refuse to do the right thing and cancel the contract and give us our money back. My husband has lost hundreds of dollars not having his tools available and a reliable work truck. His boss has also lost money because of it. When I text the owner's cell phone number he gave me in case I ended up on the side of the road that day I had to drive the truck home, and insisted he give us our money back, he threatened me with bodily injuries. This is a warning to the public. DO NOT BE FOOLED BY HIS KIND PERSONA; THE OWNER OF FAMILY MOTORS IN DAYTON NEVADA IS A THIEF, A CHEAT AND A LIAR. Do not believe a word he says, and please do not buy a used car from him (or anything else for that matter). He acts like he is owed everything he gets, takes, swindles out of unsuspecting victims; shaking your hand sticking a knife in your back with the other hand at the same time, and laughing all the way to the bank. Stay away from Family Motors in Dayton, Nevada. All the reviews on Google are names of the owner's relatives. Mine is the only one that is real.

Do not ever go to this dealership to buy a used car. The owner is Jorge Mendoza and he is the worst…read moreof the worst. Please heed my warning. My elderly husband bought a utility truck from this man. He gave him all our savings plus we owe more, as Mr. Mendoza offered his own financing. Mr. Mendoza had told us one price, then went in to sign papers and it was several thousand more, but he would finance the balance. My husband saw this truck as something that would haul all of his trade tools for work plus make him money as he retires. He made his choice based on Mr. Mendoza's word that the truck had been rebuilt from the ground up. I supported his decision against my better judgment. Mr. Mendoza portrays himself as a trustworthy family man, bring in his wife and kids for the contract signing. Mr. Mendoza is from Mexico and yet has somehow gained 19 rental homes. Not even the elite have 19 rental homes. Something isn't right. Sending vehicles to Mexico as donations and having various illegals drive them out of the Country. He says he can do anything he wants in our Country, including operate a shoddy used car dealership. Four days after purchasing the truck, it broke down on his lot while being cleaned "for free." I demanded they speak English as three men including his mechanic were all looking under the hood. He lied to me then again after telling his secretary she would have to give me a ride home (in spanish), which I understood. Two weeks later it broke down on my husband. Three weeks it sat in our parking lot. We still made the payments. After demanding our money back repeatedly, Mr. Mendoza threatened me with physical violence. Yesterday after having the truck at his lot over a month, he dumped it off in our parking lot and had stolen the safety light off the utility bed and all the wiring. It was the only thing that worked. He had the contract changed adding an "as is" clause after my husband signed it. We are now having his dealership investigated by the Federal Government and still do not have our over $3,000 back. Thus man is a danger to society. A wolf in sheep's clothing. Stay clear from thus business at all cost.

My Fiancee and I purchased our 2021 Ram Truck from Automax, and loved our experience so, we went…read moreback and bought our next upgraded vehicle from them! They made it so simple and easy with the paperwork, and it was even smoother than the first experience we had! I cannot express enough how much Automax has helped me and my partner feel more comfortable as young buyers to buy new vehicles, and not feel pressured! Again Thank you to there whole team for being kind and fast with our buys

I would absolutely recommend Auto Max to all my friends and family, the staff is so nice and easy…read moreto work with. I want to give Juan a huge shout out for making the car buying process so quick and painless, he really has the best customer service around. I can't stop raving about this place. If you need a great, reliable car or truck, definitely check them out. You won't be disappointed!

Eddie was absolutely amazing! Honest, caring, kind and resonable! We didn't actually buy that day…read morebecause of some personal issues at home. But I truly recommend good people, to go and check out good people at City Auto Sales. For a small lot, I felt the cars were quality. I don't think we would have regretted it. I hope to do business with them in the future.

Seriously great cars! I bought several vehicles from here and we're happy. Thank you one more time.read more

Definitely the pinnacle of small auto sales businesses in the area! Heidi was so easy to work with…read more She's got the patience of a saint and is quite knowledgeable. I spent quite a bit of time and multiple test drives, but we reached a deal on a car with no difficulties at all. She even got me more for my car than was quoted elsewhere. For me, Heidi and Karl are absolute models for how to operate a small business in this town. If you need wheels look nowhere else! They're the best!! Very happy. I will definitely refer people to them.

Heidi at Summit did it great, again. I had an older car to sell due to a death in our family. I…read morecalled Heidi and she was very honest, and told me that I would be better to sell the car on my own, due to it's age. She was right! A few days after my call with Heidi, the car was sold to someone close to my home. Easy-peasy! I am sure I earned a higher price than if I Heidi would have bought it. Summit is a BUSINESS after all, not a charity. If you need a good car..be sure to check in with Heidi at Summit!

When I was looking to purchase a Grand Highlander hybrid, I was told by 2 dealerships in my area…read morethe waiting list was 15-25 people for that vehicle. I found a Jim Bagan in South Lake Tahoe and there was no waiting list for the vehicle and trim I wanted. Since the vehicle was in high demand, they would not budge from MSRP. I placed my deposit and the vehicle arrived 7 weeks later. They were able to pick up my wife and I in Sparks to their dealership to pick up my vehicle. Mark Shadi and the finance manager was great to work with. No pressure to up sell us on vehicle warranty or under carriage spray. Clean little dealership that is welcoming and easy to do business with. Total transparency and low DOC fees compared to Reno/Carson dealerships. No dealership add ons such as VIN etching or nitrogen filled tires for $$$. Will definitely buy another vehicle from them when the time comes.

had a great experience working with Jin Jung. He was professional, patient, and took the time to…read moreclearly explain everything throughout the process. He made the car buying experience smooth and stress-free. I truly appreciate the excellent customer service. Highly recommend!