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Big City Optical

4.0 (16 reviews)
Closed 9:00 am - 5:00 pm
Updated over 3 months ago

Services - Big City Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Big City Optical Photos

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Recommended Reviews - Big City Optical

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6 months ago

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Rasa T.

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4 months ago

Chantal was such a great help! Absolutely saved us!! Nice environment and very positive experience.

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5 months ago

Super nice! Helped me tighten my glasses to the perfect fit, would recommend to anyone looking for optical help on the city.

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Rasa T.

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5 months ago

Erin was super sweet and welcoming!! She fixed my sunglasses in no time. Great place with great quality and repair 10/10!

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3 years ago

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Justina S.

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2 years ago

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Justina S.

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3 years ago

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Justina S.

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5 years ago

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Rasa T.

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4 years ago

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Justina S.

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5 years ago

Great experience here! Michelle & Dr. Alla were very kind and professional. Looking forward to my next visit!

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6 years ago

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Rasa T.

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5 years ago

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Rasa T.

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4 years ago

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5 years ago

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6 years ago

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Review Highlights - Big City Optical

Michelle wiped down chairs and equipment, nice touch to see items cleaned and wiped down at that moment which made me feel at ease.

Mentioned in 4 reviews

Read more highlights

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Red Eye Eyewear

Red Eye Eyewear

4.8(179 reviews)
3.7 miBucktown
$$

Dr. Patel saved my vision!…read more I've been going to Red Eye for many years. The service has always been good, and I like the photos they take of the inside of the eye to look for changes year-over-year. But this is only the tip of the iceberg. On March 8th I took a blow to the head. Seemingly nothing much. It hurt. It was annoying. I got on with my day. But, the next evening I noticed a flash of light kept popping up in the corner of my eye. A quick Goog told me it was likely an issue with my retina (none of the usual "it could be a cold, or cancer--just the one thing). I made an appointment online and Dr. Patel took a photo inside my eye. There was nothing to be seen. However, 2 weeks later as I sat at my desk minding my business, I saw a black wavy line in the corner of my eye. Something that moved with the liquid in my eye. Moments later, that black line was many fine black lines spider-webbing across my field of vision. In another minute, it was gone. I emailed Red Eye to see if I should panic now or sleep on it and then panic, not really expecting a reply since it was close to 5, and within a few minutes Dr. Patel called. She had me come in at 10am the next day, HER DAY OFF, 4 HOURS BEFORE HER FLIGHT. I was worried I was interfering with her vacation, especially if it was nothing, but she insisted. And it was not nothing. My retina had torn. Nothing could have been done to prevent it, but now that it happened, she acted quickly. She called and got me an appointment at Chicago Retina the same day. When I got there, the ophthalmologist said the tear could have become a far more serious detachment in a matter of days or even hours. I was able to get laser surgery that day to prevent further tearing. If Dr. Patel hadn't contacted me immediately, insisted I come in, sacrificed her time off...lots of "ifs" could have resulted in a delay in treatment that could have led to much more serious damage. I'm so grateful to her!

Only because zero stars isn't an option. This is a terrific place to come if you want to feel like…read moreyou're on a hidden camera show or if you like to buy brand new glasses then have them snap them in half with zero accountability. The desk girls are pretty smug too when they aren't hiding behind their Covid masks in 2026.

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Red Eye Eyewear
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Big City Optical - optometrists - Updated May 2026

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