I was about to give Perez Eye 0 stars. I went into my exam with 20/20 vision, and when I walked out of the exam room, I started to see double! My eye doctor became 2 in the lobby! Then, I realized that the doctor is actually a twin, so it's actually doctor(s). All jokes aside, I am glad I can see Perez for all my vision needs. They are informative, responsive, and caring. They explain what's up with your eyes, and give you the right tips to keep em healthy. For your next exam, give them a call. Although they cannot change your beer goggles, they can help you see clearly while sober. read more

Perez Eye Care - Optometrists Near Me - Chicago, Illinois

Very courteous and personable staff. I arrived for a 3 PM appointment at 2:45, was promptly seen at 3:05, and everything went smoothly.

I was in need of repairing broken frame. We worked through Olivia at the Pilsen location who was extremely helpful. I couldn't believe that within one hour of our phone call I left the office with a new frame at a reasonable price. I would have left a substantial tip had the machine allowed me to. read more

I've had two appointments at Perez Eye Care. Each appointment was absolutely fantastic. Dr. Davis enthusiastically answered all questions that I had. The rest of the staff was welcoming and friendly. I shopped through their frames, and a woman (don't remember her name, but have seen her before) helped me as I looked, but I never felt pressure to buy. With that said, I look forward to purchasing my frames from Perez. I absolutely will be back, and recommend that my friends, family, and colleagues use this doctor as well. I feel that it's hard to find a good doctor, dentist, etc. in the city. Glad that I found such a good eye doctor on my first try!!! read more

I set up an appointment to get contacts. I got there and, after conducting the entire $25 eye exam, they told me that I had to go to their separate office 30 minutes away on a different day to get topography done because they didn't have the machine at that office. They then gave me a prescription with no axis details that would help me get glasses from a different provider. This was a complete waste of time and money. They need to say upfront, at scheduling, whether they even have the means to give me contacts so I can pick a proper provider. read more

Fantastic service. From the moment I made the appointment, arriving at the office, seeing the Doctor and leaving, everything was done smoothly and comfortably. Everyone at the office was friendly and helpful. I did not feel any pressure to order any glasses and was offered help and advise if I wish to buy any glasses. Definitely a five star experience. Thank you! :) read more

Dr. Perez and her staff are AWESOME!! This was my first time there and I have VSP for insurance, my eliglibilty just kicked in 5/2/11(so stoked to get my contacts) but for some reason they had not processed me (even my benefit specialist had to try to manually add me the day b4; WHAT A HEADACHE) yet the staff was very understanding and didn't make me feel like a fool for it not coming up as eligible. I felt like I have been going there for years. They were very patient and Dr. Perez was very informative. NO MORE LENSCRAFTERS! I think I have found a real eye doctor. :-) read more

Perez Eye Care - Optometrists Near Me - Chicago, Illinois

Earlier this year we went to Perez for our annual check up and to get eye-glasses and contact lenses, having several repeated visits . The service we received was polite and efficient and the Dr. Davis was very patient and knowledgeable. However, there are two things that are sticking points for us and very unprofessional. The first is neglect and disregard for their patients. After a follow up visit, I was having an eye emergency so I called to see if I could be seen immediately. After letting them know I was in the area and would be willing to wait, I was told I couldn't be seen. Since this was an emergency visit, I thought that as a current patient with several recent visits, I would be accommodated for treatment ASAP. The lady over the phone didn't even ask follow up questions as to what was wrong. Instead, about an hour later I received a call offering me an appointment in the middle of the day after. I explained I couldn't wait because my eye was tearing too much and I never heard back from Perez. I ended up going to "Myeyedoctor," who took me in immediately, even though I wasn't a regular patient. I was told that I was having an allergy reaction that was causing me to constantly tear from the one eye. The second issue relates to my partner. Most of the appointments were scheduled back to back for my spouse and myself, both visiting Dr. Davis and both paying with the same credit card. My spouse asked Dr. Davis a general question regarding contact lenses on my behalf and Dr. Davis' response was that she could not discuss it with him because it was a privacy issue. Mind you, his question was not of a specific nature but a general question about contact lenses options; any benefits when wearing daily vs monthly. Generally, I don't have an oversensitive nature but I wonder if the doctor would have been more open to discuss this general question (which is not at all a privacy issue) if the question was being asked by a wife regarding her husband or vice-versa. This second issue is not a big deal but not accommodating me, a current patient while having an eye emergency is inexcusable, clearly demonstrating that Perez doesn't care for their patients eye heath. Needless to say we will not be going back to Perez again! read more

Staff was very friendly, worked efficiently and professionally to get me in and out of my appt swiftly. Dr. Perez explained clearly the tests and results so I clearly understood. I highly recommend Perez Eye Care for anyone looking for a great optometrist. read more

I've been here multiple times, and every interaction - phone, walk-in, appointment, etc. - with them has been fantastic. I've had glasses my entire life, and rarely have I been inspired to come back for a repeat visit with any particular optometrist. The staff there are pleasant, informed, and work hard to make sure your insurance and discounts are optimized for what you need. They aren't pushy when it comes to expensive frames, but know their stock well and when extra lens applications may be helpful or discourage them if they wouldn't be helpful. I had a lens pop out frequently on a new pair of prescription sunglasses, and they replaced them for me within just a couple days and haven't had any issues with those frames since. read more

Dont question the five star reviews here. The entire staff is helpful and polite. I came here for new contacts since my previous doctor was not covered under my new Insurance plan. Pleasent experience. The sisters here did a great job of finding the correct contacts for my deteriorating vision (just hit 40). They recommended a new brand and my eyes couldn't be happier. Skilled professionals with a personal twist, reasonable rates, and accommodating. Great location downtown that doesn't try to be too much or too fancy. Yup 5 stars for all of you! Thank you so much Ladies!!! read more

I've been coming to see Drs. Perez and Dr. Davis for years. Everyone from the office staff to the doctors have always been happy to accommodate any needs. I always leave the office feeling well informed. You are part of family, not just a customer at this place. Go see the ladies! read more

I have very mixed feelings about Perez and not sure how to reconcile all the positives and negatives. On the negative side: (1) their lab mishandled my $600 European frame, broke it and didn't want to take responsibility for it, and (2) when I put on my new computer viewing glasses everything was a blur, and I could not see clearly with both eyes at any distance. On the other hand, the staff seems friendly and genuinely trying to help, and Dr. Davis was very professional and thorough when she checked my eyes, though I will need to return to recheck the prescription. I don't know why the new prescription was so egregiously wrong, and why a supposedly experienced lab lost the metal clips that keep the upper and lower parts of the frame together and played dumb (they just said they could not fit the glasses on the frame - yes it happens when you lost the clips). Rather than replacing a comparable frame, Perez helped me negotiate with the lab and I was given a free frame (~$170 or so in value), but this is much lower value, and I would rather have my high-end lightweight German frame back. Without the metal clips it's now useless. While I cannot say anything here is directly Perez's fault and the staff patiently helped me through the shocking and frustrating process, this has been a rather unpleasant and time consuming experience, not to mention expensive. After one month, I am $900 out of pocket and ended with a pair of glasses that don't work. If you do use Perez, be careful with using your own fancy expensive frames as I am not sure if their lab have experienced technicians. read more

Perez Eye Care - No clips on returned frame - Optometrists Near Me - Chicago, Illinois

Amazing service, especially from Maria over the phone, who helped me so much and followed up immediately. I cannot express enough how wonderful and professional Maria was over the phone, she not only answered all my questions but she also made me feel so much better. Dr. Davis was also great over the telehealth app today, even though the audio was a little garbled at times. Overall I am SO happy with all of my interactions with staff here, and wanted to say, great job to all! Thank you all for being on the frontlines and taking care of our eye health during this difficult time. read more

They've been taking care of me since I was 14 and there's no other eye doctor I would rather see! The entire staff is knowledgeable and friendly. The sisters are wonderful physicians and you can really trust their medical knowledge. Keep up all the great work! read more

Excellent experience from the moment I opened the door to the moment I left. Everyone was very friendly and courteous. The young lady that ran the initial tests on me was very pleasant and polite. Dr. Angelica Perez was excellent. She took her time and explained everything she was going and why. She answered all my questions and provided examples. I didn't feel like they were tying to sell my any products or additional services. I will definitely come back for my annual check up. read more

This was my second time getting my yearly contact/glasses exam with Dr. Davis. She is really friendly, professional, and explains everything clearly. I'll be back next year! read more

I really love this place. I was trying to find a new eye doctor in the loop area since I've moved to the city and I found Perez on Yelp, so thought I'd give them a try. Everyone was really friendly and helpful. Front desk staff ladies are great! I have the best fashion talks with the one woman, haha. My only minor complaint is that I wish they had more eye glasses to pick from. That's not saying they don't have a lot of options, but I've been to other places where they have like double the selection. I did manage to find something in the end though, so I'm still going to give this place 5 stars. Would definitely recommend to others. read more

Great service and the doctor seemed knowledgeable. It's very convenient to my work location. My only discrepancy is that they moved be between rooms a couple times on a day that I had 2 bags, coat and an umbrella. It's refreshing to find a quality health provider in this city. I'll be back next year. read more

Best healthcare experience i have had in years. Professional, proactive and responsive team members who seemingly read your mind. I can't say enough how impressed I am with their customer service - first class. The optometrist (forgive me if i am using the wrong term Dr Davis) exam is thorough and they really want to make you see the best you can and care about your health. read more

I have been going to Dr. Patricia (Perez) Vorona for over 10 years. She was the first doctor I had to discover that I had damaged by retina when I was in the FOURTH GRADE (in the 70's, which this is not, by the way). She discovered my glaucoma at the same time. She has been taking great care of me. I refer my friends, and I can't imagine going anywhere else. I'm pretty sure she is saving my eyesight. read more

I'm a huge fan of the Doctors. Perez, they're twins!. They are friendly, knowledgeable and answer all of your questions. I have been patients of theirs for 4 years. Its great that they have a location downtown so i can go on a lunch hour and be back . The receptionists are helpful and they have a wide selection of frames. Plus they will give you samples if you ask. read more

I have nothing but praise for Perez Eye Care. I saw Dr. Davis who adjusted my prescription lower which resulted in my getting rid of reading glasses. This really was a huge improvement for me. When the initial contact lens did not work out, Perez replaced them no questions asked. The staff is very friendly and pleasant. Great Loop location and I will be back! read more

Probably one of the best eye glass shopping experiences I've ever had. I always dread going to get glasses because some places are like used car lots with all the add-ons. Not really to pushy here, they made some suggestions which I considered and opted for the poly-carb lenses, but nothing more. They had the best and most affordable frame selection and they accept VSP eye insurance, which not many places do. I wish I would have came to this place earlier. read more

I needed a new prescription for my contacts and I searched in Yelp for my option since I am relatively new to the city. I saw this facility had a very good review. I was kind of skeptical since people all rated 5 stars. But my experience was great. I had the appointment with Dr. Davis. She is very nice, patient and helpful. She recommended everything very reasonable. And the price for this facility is really reasonable too! I am very satisfied with this facility. I will do my eye exam and get my contacts/glasses from here in the future too if I need them. I need my contacts to be arrived by Friday and I came here on a Wednesday during the holiday season. And they told me I would probably be able to get them by Thursday. Very surprised and definitely happy. read more

Staff is Always pleasant! Making appointments are easy and Dr Patricia is always thorough with my exams.

I went here for an eye exam last week since it is a preferred optometrist with my insurance. I had a great experience and very thorough eye exam, which I've never had. Everyone was very friendly and professional and it is an all female staff, which made me very comfortable. Dr. Perez noted something abnormal in my right eye which no other optometrist has noted and recommended I see a specialist. Would recommend this practice to anyone who wants a more personalized and thorough eyecare experience! read more

Dr. Angelica Perez and her staff are awesome. The exam and payments were super efficient and seemed to be very accurate. My vision is great and I was given sample contacts immediately after my exam. My entire appointment took about 20 minutes. The desk staff was knowledgeable and super friendly. The staff administering the initial vision tests were highly knowledgeable and friendly. The office seems to have up to date and cutting edge technology and I would feel comfortable getting an initial work up from Dr. Perez if my vision changed significantly. I recommend this place all the time. read more

I've been a member for several years: I first visited the office for the stylish eyewear brands, but I've been a loyal customer because of their consistently great service. I've never had to wait too long for appointments, and my frames/lenses have arrived in a timely fashion. read more

Dr Perez and her staff and very kind and very patient. They are also very friendly and helpful and do not try and rush you. Dr Perez gives and excellent exam and is very relaxing as well. read more

Just went here, and it was awesome! No complaints; it was everything you could ask for from a doctor's office. The staff and the doctor were friendly and knowledgable. I was seen right away, got a contacts fitting, retinal photos, and had a regular check-up all in about 45 minutes. Plus, its a great location. read more

I had Lasik four years ago but since have begun requiring reading glasses. This was the first eye appointment I've had since surgery, and I was impressed. The doctor saw me promptly and gave me a variety of options to choose from to address my reading issue and was very nice to deal with, as are the rest of the staff. They have a very nice selection of frames, too, and are conveniently located. Highly recommend. read more

Love them! I've been going here since I moved to Chicago a few years ago, and I would highly recommend them to anyone. They've got a great location in the loop, and their new office is much bigger and nicer than the old one just a block away. I've seen both sisters (who are super friendly and outgoing), and I feel that they give me the ample time to ask questions and evaluate me without feeling rushed. The appointments are always on time, which I appreciate, and my contacts and glasses have always come in quickly. read more

First time at an optometrist and the overall experience was top-notch. Dr. Davis and her staff were extremely professional, and willing to answer any questions I had in an easy to understand manner. They were honest and did not attempt to try to sell me products or services I did not need, which was much appreciated. I will definitely be returning for any eye care needs. read more

I went to Perez Eye Care for my first eye exam ever. The staff was immediately really friendly and tried to get to know me through friendly conversation. They explained every step of the process and why they performed certain tests. Moreover, they offered additional services that weren't covered by my insurance, but explained pricing and options without pressuring me into buying anything I didn't want. Overall, I felt that the office was efficient, friendly, and pressure-free! I would highly recommend them! read more

First time at this facility and was very pleased with everything. Dr. Angelica Perez was wonderful, very pleasant and polite, but most of all very knowledgeable. She explained every step of tests, etc. in great detail. She was patient with me, nobody rushing you out of there. The staff, very kind and polite as well. Techs doing the initial exams are so sweet and know their stuff very well. I felt like part of the family there. I would highly recommend it. read more

9/10/14 I love this place so much I had to write again! Dr. Perez treats you more as a customer than a patient. If you've ever worked with a medical professional who was demeaning or not helpful you will know what I mean. Dr. Perez takes the time to make sure I am comfortable and informed on what is going on with my eyes and I really appreciate it, I can't sing her praises more! Plus the staff she has hired are professional and helpful. 7/22/2013Edit " I have been visiting eye doctors annually for around 20 years and this is by far the best eye doctor I have been to. Dr Perez was very knowledgeable and great at explaining things so I could understand them. I learned about the vitamins I should focus on for eye health as well as information on eye conditions that run in my family. She also taught me the dangers of swimming in lakes in my contacts, something I had never thought of before or even heard of before and after having a few eye infections, I will definitely not be doing any more. I never felt rushed or pressured to buy anything on site. Everything was timely and I felt like I could ask questions and got thoughtful, accurate answers. Thank you Perez Eye Care for such a great experience! read more

Extremely Satisfied! Went there on a recommendation from a co-worker. When I called to schedule they were booked up for a week or so but had a cancellation slot that I was able to get into. At first I wondered why they were back logged that far; however, when I went I quickly figured it out. The waiting room never had more than 2 people which showed me they keep the schedule, my appointment was at 2:30p and they took me back at 2:28p. When I went in to get my eyes checked they took the time to make sure I had the right contacts. She asked me to change them a couple times just to make sure I would be happy. This is not a "factory" type exam, they take the time to get it right. As long as I work in the loop, I will go back. read more

VERY happy with the exam by Dr. Davis and my beautiful new sunglasses. Very professional but friendly office. So convenient for anyone in the Loop area. read more

This office is really great. I see Dr. Davis who I believe is only in on Wed and Thurs. But I paid $150 for an exam, contact fitting, dilation and a quick test to see if I'd be a good LASIK candidate. I ended up having to come back 2 more times because the contacts weren't quite right. They squeezed me in and didn't charge me extra for these appointments. I'd also already ordered a year supply of contacts that ended up not being good for me and it was no problem. You can tell they really just want to get it right and aren't out to take your money. Awesome doctor. read more