My wife, mother-in-law and I used this company. We were running about 3 minutes late, even though…read morethe messaging we received was very clear to be early. My mother-in-law is elderly and getting around with her took more time than expected. Still, we arrived at the staging area and the staff was still very pleasant and accommodating. You can tell they were getting us to hurry because they know the area would be overrun with other tour groups. They really wanted us to have the best time and experience there. And they sat us in a very good spot for the Wednesday audience with the Pope. I would definitely recommend this company.

Great tours! We did the Colosseum and Vatican tour. The Colosseum tour was with Ferdinando and his…read moreknowledge and passion for what he was showing us was obvious. He is definitely highly recommended. He is an archaeologist as well so he had a lot of fascinating things to share with us. We actually ran into him on three separate occasions in Rome by chance and he was great to talk to each time. The Colosseum tour we took also included the Roman Forum and Palatine Hill (both even more fascinating than the Colosseum in my opinion). The Vatican tour was with Claudia and she was equally as knowledgeable and fun! She obviously knew the folks she needed to to get around in this massive complex without having to wait for anything. The "no-line" entry most tours get has lines here. She had the hookup to get us even past those lines. The tour starts through the Vatican Museum and it was very crowded at the time we were there. She fought to make room for us to get in front of the masses to get a close look at all the things she wanted us to see. It was great to see her genuinely care about our experience. Just about every other tour group we saw in this places had at least 30 people in them. Both tours we took with Real Rome Tours had less than 10. We all had an equal opportunity to experience these beautiful sights with great knowledgable folks who even stuck around to answer any questions we had. They also give great recommendations on restaurants and other places you need to see while in Rome. Gerard was also a pleasure dealing with while booking our tours. He is well organized and gave us a great alternative when we wanted to do the Colosseum Underground tour that wasn't available. It worked out perfectly for us. I couldn't recommend Real Rome Tours any more.

Nico crushed it for us on our custom private tour! My teens first time in Rome with a 9:30 am…read moredeparture and he made it lively and interesting for all. 10/10!

We booked our 1/2 day golf cart private tour a few weeks before our arrival in Rome…read more It far exceeded our expectations. It made touring SO fun for our kids and allowed us to skip over the things we'd already done and focus on new and different sites. Giorgia was our guide, and we immediately fell in love with her. She was on time and at our hotel for pickup, she asked what we wanted to see and if there was anything we'd already done. She gave great suggestions and off we went! We were able to see so much so quickly and Georgia shared stories and history along the way. When the tour was done, we asked to be dropped off not at our hotel, but someplace further away. Giorgia shared with us her absolute favorite place for lunch and dropped us there at our request - it was perfect and such a good use of our time in Rome. It was my third visit to the city and I still found so many. new and interesting areas thanks to Giorgia and Rolling Rome.

May you say the bus comes every 1015 minutes? We've been out here for an hour still isn't here city…read moreTours is the one I recommended they come on a regular basis. We've seen three of them already at our stop I'm definitely putting a challenging my credit card payment on this cause we're not even gonna use it

Awesome way to get around Rome. Heading to Trevi fountain and Spanish steps then lunch.read more

We have been to several ports in Italy on a few different occasions and have always employed…read moreRomeinlimo.  Always extremely impressed with their services, their vehicles and the ability to customize a tour.  The people I have shared tours with have also been very happy.  The cost is well below what the cruiselines offered and with only 8 people per tour - so much nicer.  Will continue to choose them when we visit Italy again.  Communication is also top notch!  Guaranteed return to ship on time and have not failed.  Highly recommend them for any Italy tour you are considering - you will not be disappointed!

This company and its drivers are the best in the business. Our family of 4 went to Rome recently…read more We didn't want to rent a car but getting places in your 70's isn't as easy as it was in bygone days when we would just walk. We used this service for the transfer to and from the airport as well as short hops to the train station, the Vatican, and the catacombs. They are punctual and communicate about your upcoming rides so you don't have to wonder if they are going to remember to pick you up. Drivers are friendly and helpful. I wish I could give more stars.

We had a fantastic time on the Rome on a Golf Cart Semi-Private Tour with LivTours, guided by…read moreChris. He was personable, clear in his explanations, and attentive to our needs throughout the tour. What made it especially memorable was how he connected with our kids--getting them excited about gelato was a fun touch that they still talk about! The golf cart was a lifesaver, making it easy to visit several sites that would have been impossible to reach with a 5-year-old and 2-year-old in tow. We even opted for the cart to pick us up from the hotel so it was seamless from beginning to end. The car seat for our youngest was clutch. Actually the ride was so soothing that our 2 year old fell asleep for part of the trip. Chris also introduced us to the Roman Orange Garden, a peaceful spot we'd never have found on our own. While many sites in Rome are walkable, this tour gave us the freedom to explore comfortably as a family, and we truly appreciated the balance of convenience and insight. If you are someone who love to do all the research ahead of time, then maybe this tour is too surface level for you. I would recommend a more targeted tour for the Coliseum or Vatican City. Otherwise, I'd highly recommend LivTours--and especially Chris--for families looking for an stress-free way to experience Rome.

(Night Time Vatican Tour)…read more We really enjoyed the Vatican, but felt like our guide was rushing us while we were walking through. But the Vatican is big, so we assumed she wanted to show us other portions of the grounds. Our tour was supposed to go until 8 PM, but she ended things at 7 PM. She said we could walk back into the last wing of the museum to see things on our own but security would not allow us to walk back in. We spent seconds / maybe minutes, looking at whole sections of art. She left almost no time to stand and look at things, everything was "ok let's keep going". Although we still enjoyed things, we definitely left extremely disappointed given the cost of the experience. (We paid 318€ for two people to tour - 60€ was the cost of the tickets, so 258€ was the cost of the tour guide.

Alessandro is a fantastic guide! So knowledgeable and fun. I can't recommend him and and this tour…read morecompany enough for a hypogeum tour of the Colosseum.

I wish I could give a lower score than 1. I am. Not sure why the gave such positive reviews. The…read moreliteral only thing we wanted to do in Rome was a tour we booked with this company. I booked it 8 months ago and they changed it to a non acceptable excursion one week before. They claimed that they had no control but not sure why they couldn't have figured it out months ago that they overbooked, maybe I could have figured out another excursion to do but now with one week to find something, of course it is impossible.

The Pink Bus (Grey Line) was a great way to explore Rome! You can pre-purchase your tickets online…read morebut you can also purchase tickets at any bus stop, from one of their agents. Note that the ticket prices were actually cheaper if purchased by these agents! No need to pre-purchase! ** If you do pre-purchase your bus tickets online, you can get a full refund if you cancel at least 24 hrs ahead. We actually purchased one day passes online, but opted to request a refund; in lieu, purchasing 2 day passes from an agent at the bus stop for the same price as the one day tkt! Tip: stay on the bus for a full loop to get a preview of all the stops. Then, decide which stops you'd like to get off to explore more in depth.

I have waited for ONE HOUR for a bus. No bus!!!! Lots of other buses but no Gray Line bus! STILL…read moreNO BUS! Long line of people waiting for a bus. Each time a bus comes (maybe every 20 minutes), it's full and no one gets off so nobody can get on!! DO NOT USE THIS LINE!

I used them off the ship for Athens, Naples and Tuscany. The price and the guides were great. But…read morethe communication between the office and the guides is poor. The tours are NOT guided so make sure you discuss that when you book with them. Also be VERY clear on what you want to do and see and then confirm with the guides. We expected to go to Amalfi never made it, we expected a lunch at a winery we got tasting and a lot of snacks (we were full with what we got). The guides had no idea on the misscommunication and definately tried to make the situation as great as the could. I would probably try them again but with tons more communictation on the expectations.

If you are taking a cruise to Rome or Naples this company offers unforgettable one day shore…read moreexcursions. DISCLAIMER: I went to college with the owner (Jen). She and her husband Petro own this company. Even if I didn't I would write a five star review for their tours becuase of the personal attention they give. It can be really expensive to take a shore excursion so you can book through the crusie line and pay or you can take your chances, you can take your chances with the tour operators you meet on the dock or you can do it on your own and hope you get back to the ship on time. They offer two tours. One is a walking tour in Rome. They meet you at the train station, take you through the sites of Rome-the Colosseum, the Roman Forum, Vatican Museum, etc..If you want to go into the Vatican Museum you have to pay the entry fee, but you won't have to stay in line. Sometimes it can be really long. I remember waiting at least forty minutes to get in on my own. The great thing is that they know the city well enough that they guarantee your on-time arrival. Which is great since I have been lost in Rome, and though it is beautiful it can be a little distressing. Just so you know, the busses run differently on Sunday.. They also offer a tour -Naples, Sorrento and the Amalfi Coast. For this tour they meet you at the dock and then take you in around in a bus showing you the beautiful sites. I haven't been but to Naples, but I can not wait. Oh and they are cheap. The Rome tour costs 59Euros and the Naples cost 65 Euros You get licensed English speaking guides who know the cities. I love that I can always get a good recommendation on where to get good gelato. I didn't know there could be bad gelato and really when you are in Italy there is good gelato and then just to die for heavenly gelato. Make sure you ask them for suggestions if you go!

My experience was different from many others in that it wasn't atrocious. LOL. I booked my tour…read moreto Mt Vesuvius/Pompeii from Rome BEFORE I saw these reviews and honestly if I did I wouldn't have booked it. I was told to be at their main offices at 7:30am sharp on a Saturday morning but the doors/gates were closed as of 7:15am. An employee of a nearby merchant was insistent that I was waiting in the wrong spot for my tour, stating that the street leading to the office was extremely narrow and no way a tour bus would fit down the block leading to their office. Since the office was a block away from Roma Termini station, he made good logic that perhaps I was supposed to board at Roma Termini. Needless to say this left me scrambling to run over to Roma Termini asking anyone I could find where this company tour bus was. After no help there I walked back to GLT offices and finally someone showed up to open the doors and gates closer to 8am than 7:30am which I was told. After two other folks showed up, my group was walked down the block to a waiting bus. The drive down to Mt Vesuvius was three hours long and without traffic on a Saturday morning. Two stops were made along the way, once at a shop that makes interesting jewelry pieces out of sea shells, to be honest it was clearly an opportunity to steer tourists to spend some money. I was lucky that the group of tourists on this trip knew this was the case and got back on the bus quickly after we were subjected to a short presentation of how they made the pieces. I understand this is how tours work but I'm just here for the main event. From there we made our way to the base of Mt Vesuvius and transferred to an open top bus. We met up with an outstanding tour guide there, extremely knowledgeable and super friendly. We spent about an hour walking around Mt Vesuvius then had to get back on the bus down the mountain. Honestly would have liked to have more time here but understand the schedule was tight. From there we headed to Pompeii and had lunch near the ruins. Lunch was included in the cost of the tour but honestly not great. Again I'm here for the main event not lunch. Pompeii was by far the highlight of the tour. We met up with an extremely knowledgeable tour guide there who provided a wealth of information. It was just an amazing experience to be in Pompeii and while I would have liked to have more time here, but again understood the tight schedule. While GLT can't take credit for the Pompeii ruins, they successfully transported me there and this was the highlight of my trip to Italy. If you take this tour know that it takes 3 hours each way. I took this tour after a week of 20k steps each day in Rome so giving my feet/legs a rest on a 6 hour drive wasn't a bad idea. Know that there will be one stopover to try and sell you stuff. Know that you will feel rushed but the experience, especially Pompeii will leave you fulfilled. I was lucky to take this tour before the busy season so traffic was lighter and there was a total of 6 people on my tour bus. The tour guides, tour lead, & bus driver couldn't have been better. So I deducted 1 star for the unnecessary grief to start the tour, if I was given the right information on when to show up, it would have been a 5.

It is a scam. There two additional routs but "green" virtually non existent with intervals between…read morebusses over two hours. And remaining route as short as it can be. Sorry did not checked Yelp before.booking. Mea culpa.

The good. Most of…read morethe employees were pleasant, one even was helpful. The first bus out in the morning was conveniently across the street from the hotel. Nice. Getting tickets was simple. The first ride was good. Plenty of busses. The bad. Yellow bus, part of the package, quit early with no explanation. On the red line, there was a PLANNED protest along part of the route. This was known in advance, but no accommodations were made to pick up stranded riders as the police blocked roads. Not good. No notes on signs. We started to walk back about 3 k to our hotel. Luckily, we cought a bus, the last bus, before it drove past. Traffic, rush hour. They should not take busses out of service before everyone is back.

The staff was beyond rude. Nothing is as easy as hopping on and off. Every stop you have to walk…read morefar so be prepared. The staff that sells the passes on the streets are nice but those that operate the bus- RUDE. Travel agent set all this up and I'll let her know not to refer to this company