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    Big Box Outlet Store

    5.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    3 years ago

    I love this store reasonable prices too I give it a 5 star go check it out if u can they have just about everything

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    4 years ago

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    Everett Jewelry

    Everett Jewelry

    4.6(9 reviews)
    1.3 mi

    I walked in hoping to get my 10k rose gold chain repaired. It might have accidentally ripped it off…read morewhen it got caught in my hair. It's a pretty dainty and thin chain so I was worried it wouldn't be repairable. He charged me $30 to repair and it and it only took him 15 minutes! The owner is efficient at what he does and the chain looks like it was never broken. I'm satisfied with the fast service. I'm going to be careful handling my necklace and hope that this doesn't happen again.

    Likely new owner or staff compared to other reviews…read more I came in with some heirloom jewelry that I mainly wanted help identifying. I was very clear from the beginning that I wasn't particularly concerned with how much it was worth. I told them I was open to potentially selling something, but what I really wanted was to understand what I actually had, especially what the stones were. Instead, the man immediately started grabbing my pieces, dumping them all together onto his plate, and handling them very roughly, scraping them against things without asking me first. These are heirloom pieces that have sentimental value to me whether they are worth $10 or $10,000, and I was honestly shocked by how carelessly they were being handled. I repeatedly tried to explain that I understood they might not be worth much and that I DID NOT CARE. I kept asking if he could simply tell me what the stones were or give me some information about the pieces because that was why I came in. He just kept responding with some version of, "Well, it's not worth anything." I KNOW. That was not what I was asking. I wanted to learn about jewelry I inherited from someone who supposedly knows jewelry. Instead, it felt like he was only interested in quickly going through everything to see whether there was money to be made. He barely seemed interested in actually looking at the pieces or answering the questions I was asking. What makes this worse is that we were not only there about my heirloom jewelry. We were also looking around because I am interested in buying jewelry in the future. This experience completely changed that. I would never buy jewelry from this business after the way I was treated. By the end, I told him I just wanted my jewelry back and that I was no longer interested in selling anything to him because he had been incredibly rude and dismissive. I tried one last time to explain that this was never about whether my jewelry was valuable. It was about wanting to understand pieces that mattered to me and hoping someone knowledgeable would be willing to take a few minutes to help me. Based on this experience, I would not trust this business with my heirloom jewelry, I would not trust them enough to buy jewelry from them, and I would not feel comfortable relying on their pricing or customer service. The entire interaction gave me the impression that making a sale or finding something valuable mattered far more than actually helping or respecting the person standing in front of them. I came in hoping to learn something and potentially become a future customer planning to buy something for my birthday. I left feeling disrespected, dismissed, and like my sentimental belongings were treated as nothing more than potential dollar signs. I absolutely would not recommend this place.

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    Big Box Outlet Store - outlet_stores - Updated September 2026

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