New owners Karen and Jody run a classic clock store that is a little like walking into a museum…read moreback in time. Both are masters of clock history and clock repair as well as offering an amazing retail sales floor ranging from a huge castle grandfather clock to cuckoo and "character " clocks. Karen, also fondly known as "Cuckoo Karen," has a back room that looks like a scientist's or genius's laboratory. Jody repairs wall clocks and watches and also has a reputation for fixing lamps! Their communication after customers drop off clocks are awesome, and they welcome post service calls if there is still a problem.

I have a 1930's Seth Thomas. It worked perfectly for years, then I brought it to a fancy clock shop…read morein West Los Angeles for overhaul, and it never worked right again. I think they put it back together wrong - it wouldn't keep going for more than a day, the tune on the chimes was misaligned, and even rang 12 times every 8 o'clock! I wasn't able to deal with it until years later I brought it to the Country Clock Shop in Everette and Jody put it back together - now it's been running for a month and seems okay. I highly recommend the Country Clock Shop for friendly, efficient and competent work - they really know antique clocks!

It's a small place that you can very easily drive by. In fact, I did, but only once. It's in…read moremixed-use development, with businesses on the ground floors of some buildings and apartments up top. The first couple times I turned down this road, I was certain the directions were wrong, because it looks so residential. But never fear. There's even parking, usually. Mr Park has a small shop with a few display cases showing off rings, bracelets, and other jewelry. Lots of sparkles. There are a few old-fashioned mantle clocks (I have kind of a thing for these), and a few miscellaneous other decorative items. Signs say he buys gold. He sits at a workbench behind the cases, and seems to do a steady business in watch and clock repair. I brought in a new watch I'd gotten for Christmas that needed links added to the band. Off-the-shelf watches are always too small for my meathead wrists. He didn't happen to stock extra links, but I got a few from the customer service department of the watch manufacturer. He got right to work the second I came in, and tapped it all together while I sat in his one chair. $10 to take a watch I couldn't even fit over my hand and turn it into something I can wear comfortably whenever I want. It took him maybe 5 minutes. Mr Park isn't the chattiest person you've ever met. He didn't even shoot the breeze with me at all until he was ringing me out. But he's a friendly, nice guy once the work is done. Watch and clock people always seem to be hyper-focused, from what little I know. Given how much more he smiled after tuning up my watchband, I think that might be his vibe. I have a mantle clock that doesn't always run and I think I might be back here to tune that up when I think of it.

From the owner: Watch & Jewelry and Clock repairread more

I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

Sam and Farida are amazing! They did a beautiful job engraving my brother's watch, and were an…read moreabsolute pleasure to work with. Both are friendly, professional, and really take the time to make sure you get exactly what you're looking for. Couldn't recommend them more!

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

Bogdan has made several pieces for me over the years, he most recently set a sapphire I provided…read moreand made the most beautiful engagement ring ever! I would recommend them to everyone for all your repairs or custom pieces.

Good afternoon all my Renton, kent and Tukwila neighbors, I have been using Michael's watch Repair…read morefor 15+ years ever since I found them located in the Renton Village shopping center. He's always performing great service. Things quickly I bought Sold jewelry from there as well as had my watch. Many occasions and always been more than satisfied. Stop by for a visit you will glad you did

Great for watch battery repair and replace. Honest and quick at everything. Been doing business…read morehere for years.

Top Time Watch Repair was helpful and quite incredible actually. He revived my 3 wrist watches with…read moredifferent set of problems and they work great now. Also help with band selection and customizing it for one of my Skagen watch.

Over $130 to fix my watch, and it died again a week later. Avoid this place at all costs!!read more

Cannot recommend ENOUGH! Very pleased with my experience and the help I received…read more Some context is always helpful... A few years ago, I purchased some odd-sized, matching gem stones at a gem show in Seattle. Those stones sat in my jewelry box and in a moment of Spring cleaning this year, I decided to do something with the stones or get rid them. One of the best birthday gifts ever realized... Thank you Ericksons!

Did a great job resizing my rings and redoing the setting on my wedding ring. Trustworthy business.read more