Attended a birthday party and check-in was fairly smooth. Sky Zone has many options for individuals…read moreto use gross motor skills. The bday space was roomy enough and clean. The party hostess for the ever could not be found after dropping off food and drinks. She did come back to make sure bracelets were cut after the 2 hours of play ended. The facility is clean for the most part. Some hand sanitizer machines were not working and the bathroom can always use attention. There are plenty of places to sit and observe. The food items for purchase are overpriced for the quality, but that's typical. There is plenty of parking and would consider going back, but our go to is Urban Air bc the do not limit the time you spend there.

As always the godkids have fun here and it's great exercise for them as well so I don't mind paying…read morethe high price for this establishment. The employees could be a bit more pleasant though and not just treat like a painful nod just to attitude towards us. That attitude won't stop us from returning though.

Lava Island is a super fun place for my grandkids. The staff is amazing!!!…read more Totally would recommend for a day of fun.

My kids really like this place but I don't understand why THEY DO NOT HAVE A PHONE WHERE I CAN…read moreSPEAK TO A LIVE PERSON!!!! It's really irritating. I've tried calling different locations multiple times but it tells me to text her number and I've texted multiple locations and I get no reply back. I lost my water bottle at this location and they're lost and found form is online which is really irritating. Like can I just call and speak to somebody and ask them if it's there or not! If you choose an option to have it be texted you guys should reply right away! And I don't get why they charge adults $20!! If we're not even playing with the equipment what a rip off !

This place is definitely a blast for your kids, the parents, not so much. The indoor park is…read moreorganized very well and safe, which matters the most. It's a little pricey just to get into get to in. They have annual pricing, but you would have to bring your kids here pretty frequently to break even or get ahead. The snack bar is also pricey with limited food choices for the adults. The seating for the parents while waiting is pretty abysmal as well, if you can find some. So while it's fun for your kids be prepared for a long boring sit.

This is a crooked company. They allured me with summer promotion and never mentioned that there…read morewould be month to month charge. Also, when I called their customer service Denver phone number, nobody picks up nor returns phone call. But as soon as you choose option to hold a birthday party there, someone will pick up the call right away. It's a scammy company who will get you as soon as they get access to your credit card.

My son used to love coming here and has attended many birthday parties at Urban Air over the years…read more We recently returned for his birthday, but unfortunately the experience was not as good as we remembered. While management states prices may have changed overall, our visit still felt very expensive for what was offered. An attraction we previously enjoyed was no longer available, which noticeably reduced the experience for the kids. As other reviewers have mentioned, there are additional charges for many things, including socks, games, and prizes, so the costs add up quickly. The venue also felt extremely noisy, overcrowded, and in need of a thorough cleaning during our visit. Most disappointing of all, my son and his friends ended up sitting around on their phones for much of the two hours because there simply was not enough to keep them entertained. That was never the case in previous years. Sadly, based on this recent experience, we do not plan to return. (Edited to address the reply from Payson C.)

I don't know why this place has such poor reviews because my boys ages 7 and 10 spent 5.5 hours…read morethere yesterday and would've gone longer if I let them. I bought a Groupon which allowed them full access to all of the attractions, including the go karts and the sky coaster and that's what they spent most of their time on. Felt like the price I paid was well worth it. It was kind of busy between 12 PM and 2 PM but before and after that it was really quiet on a Tuesday so no long lines. We'll be back!

Warrior Playground did an incredible job planning a field trip for our 90 4th grade students. They…read moreworked with us to create an inclusive, fun, and engaging field trip to focus on our core virtues of the month: respect and responsibility. We will be back EVERY year!!

Highly recommend for kids, teens, and active adults! Our whole family had such a fun time. The…read morestaff was incredibly kind and helpful, and the entire facility was clean and well-maintained. We'll definitely be back!

As the new duchess of lava island- hahahaha - I can say we do really love it here. $38 for one hour…read morefor three of us is a little cray cray but we are suckers and would pay that for the amount for the fun we have here time after time. It's always feels clean, organized, and well thought out. Even when we pull up and the parking lot is packed it never feels that way inside. My favorite part is it's all big enough where me and my husband can go everywhere our 3yr old goes.

We've been here a few times now. My daughters absolutely love it: there's plenty of area for kids…read moreto play in. The toddler area is a decent size and my two year old has fun playing in here. Older kids will often over take this area and cause the area to become overcrowded. Parents will allow their kids to do what they want. I wish they had workers enforce the rule more. There's been a few times where older kids were okay fighting in the area and stepped, bumped, or ran into a toddler. Trampoline area is great. Both my kids love it. The ladder is always a hit and so is the foam pit. They usually have a worker there making sure everyone is behaving. Which is awesome The food they sell is pretty decent. Not amazing but not bad either.

The pricing is very underhanded. The website gives a charge for 1 hour and all day for kids and a…read moreprice of about half for adults. What it doesn't say is ALL ADULTS WALKING THROUGH THE DOOR MUST PAY to sit at the tables while the kids play. Our party of 6 happened to have an hour while waiting for a dinner reservation. So, our choice was to sit in a car or pay nearly 40$ to sit inside for an hour. We attempted to speak to the manager who was beyond rude. I would not recommend due to deceptive pricing and there being other facilities with a much better "value".

It's an amazing place to celebrate your kids birthday party! !! We celebrated my daughter's 10th…read morebirthday and staff was great, they assisted when we need something ! 10/10 They were attentive and accommodated our request's.

Kids enjoyed it... variety of things to do. As a parent from another state where there are few if…read moreany SkyZone, it's irritating that the socks cost $6. It's also frustrating that deals posted online are "hidden" from customers unless told to the front desk they aren't honored. I went back to ask if I could get my 1/2 off discount I should have received- to go towards the socks they forced us to wear, but the lady said "no, you had to give me the code when you came in, not now. We don't just tell people about those deals." The website says nothing about presenting a code to receive the discount. It also seemed like they only enforced sky zone socks for the first 30 minutes, then stopped telling other kids to purchase socks that clearly didn't have the orange skyzone socks. Kids had fun- but as a parent it was pretty irritating.

Some of the trampolines were broken and the toilets in the bathroom where clogged. I had to find a…read moredifferent place for my son to use the bathroom as he didn't want to step foot in the bathroom.

Best Birthday Party Experience Ever -- for Kids and Adults…read more We hosted Stella's 4th birthday party at Bounce Empire, and it was hands down one of the coolest places we've ever had a party. What truly sets Bounce Empire apart is that it's not just for kids -- it actually considers the adults too. So many kids' birthday venues forget about the parents, but not here. There's a full bar, massage pods, a movie theater room with recliners to watch sports, chess tables, and a beautiful outdoor patio with mountain views. It felt more like a resort than a kids' party venue. And the bounce houses? Definitely not just for kids. All the adults had an absolute blast too. They even have DJs! We were there for an 11 a.m. party so we didn't get to experience the DJ that day, but I've been here before for a late-night adult girls' party and it's just as fun for adults as it is for kids. Now I have to talk about the event planner, Ariann -- because she truly made this experience unforgettable. As a mom of two, getting somewhere early to set up balloons, cups, decorations, food, cupcakes, candles... it's usually stressful and exhausting. This time? I didn't lift a single finger. Ariann handled everything. Setup, food, cupcakes, candles, décor, and even cleanup. I was able to just be present and actually enjoy my child's birthday party -- which honestly almost made me cry. That kind of care and support is priceless. We never felt rushed, the party flowed perfectly, and it was by far the most laid-back, fun, and stress-free birthday party we've ever had -- for our kid. Is it a bit pricey? Yes. Is it 100% worth it? Absolutely. I would recommend Bounce Empire to anyone looking for a birthday party that truly caters to everyone -- kids and adults. We will definitely be back.

If you have kids who are between 4 and 6 years old, this is a 5-star place. It's huge, filled with…read morefun inflatables beyond anything you've ever seen, and it's clean inside. Your kids will have an absolute blast. If you have toddlers, this is not the place for them yet. They'll have a tough time negotiating all of the bounce houses and obstacle courses, and the slides will be a little too fast for them. One day, they'll love it, but not yet. If you're a parent or just going as an adult, prepare for a lot of STEEP slides, fun obstacles, and a fun few hours to be a kid again. It's an active, high energy place, and as long as you are ready to unleash your inner kid, you'll have a great time. The inflatables are incredible. The live DJ makes it feel special. Overall, it's so much better than you'd ever expect.