The pricing is very underhanded. The website gives a charge for 1 hour and all day for kids and a price of about half for adults. What it doesn't say is ALL ADULTS WALKING THROUGH THE DOOR MUST PAY to sit at the tables while the kids play. Our party of 6 happened to have an hour while waiting for a dinner reservation. So, our choice was to sit in a car or pay nearly 40$ to sit inside for an hour. We attempted to speak to the manager who was beyond rude. I would not recommend due to deceptive pricing and there being other facilities with a much better "value". read more

It's an amazing place to celebrate your kids birthday party! !! We celebrated my daughter's 10th birthday and staff was great, they assisted when we need something ! 10/10 They were attentive and accommodated our request's. read more

LAVA Island - Indoor Playcenter Near Me - Englewood, Colorado

My kid had the best day ever here. We were very surprised how clean and safe everything was. And so many things to do! It's not the cheapest as parents pay same admission as kids, but it's worth it. Mom and Dad had a blast too. Although it might be better for kids 5+ , our kid is very big and fairly adventurous for a three year old and was able to do almost everything there, even the big slides. We got the all day pass and we were there almost 4 hours. Pizza was surprisingly very good also. read more

LAVA Island - Indoor Playcenter Near Me - Englewood, Colorado

My kiddo won't stop talking about how much she loved this place to point her brother now wants to go. We don't hit up many indoor adventures we're all about the outdoor ones but this is one attraction they do ask repeatedly about. Prior to visiting fill out the waiver to save time. read more

My grandson and I are visiting from California and we are always looking for fun indoor play areas. This place did not disappoint! It's huge, with lots of great climbing areas, tunnels, and slides. I can't forget the trampoline area, which is also huge. We arrived at around 6:00 pm on a Wednesday and we almost had the place to ourselves. All of the employees were friendly and helpful. The facilities are clean and in good working order. My grandson had a blast! It was worth the twenty minute drive from downtown Denver. read more

It was really fun however the workers only wear black and had an ear radio which made it very intimidating. The trampoline are EXTREMELY jumpy and springy. read more

Everyone was so nice! Nice and clean! I just didn't like that I brought my friends kids and they charged me the same rate! I'm a senior citizen and I will not be jumping! I'm sure it's tough, however, maybe a discounted rate would make me feel better!!! read more

This is clearly for younger children (not 10+). They charged adults to enter too, even if they aren't going to do anything. $75 for 2 ~10 year olds and 1 adult. Go to Urban Air if you have older kids and want to stay with them. Also, bring drinks. On the plus side - it was new and clean. read more

Spent 3 hours at LAVA Island with my 6 year old and she didn't want to leave! Pizza was shockingly good. They have a great mix of several distinct play areas which kids can explore for a long time and not get bored. Food & beverage was much better than any other children's entertainment / trampoline center in Colorado. read more

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They charge adults. Front desk person was very rude; needs lessons in customer service. But the younger generation seems to lack that everywhere. I have not been here before so did not know what to expect. Charging adults is ridiculous; I wanted to walk out, but my kids were so excited to come. I unfortunately do not live in the Denver area and drove quite a ways to get here. I will not be back. read more

Lava Island is impressively huge. So much space for the kids to go wild and come home incredibly tired. There are areas for all ages and my daughter loved it. We will be returning anytime we are in town. read more

The only reason I'm giving this place a 3* instead of 1* is because of the fun we had. They offer a lot of different activities, and I appreciate how big it is. Even when it gets really busy, you don't feel like it's too chaotic, like you do with Candeeland. We had a blast for my 6 year olds birthday with just the family. The 1* comes from the cafe staff. The customer service here is really terrible. If I go somewhere like McDonald's, I'm not going to expect 5* service. And while, I know this is a kids place and not a fancy restaurant, the staff could have actually done their job. They were too busy talking to each other instead of helping anyone. When we did finally get helped, we ordered two items (pepperoni pizza and chicken tenders), they both came out wrong. They made a cheese pizza and refused to give us pepperoni on the side. They said we would have to order and pay for a new pizza. And they gave us Dino nuggets instead of chicken tenders. We did find someone who actually helped trade those out. Then I ordered ice cream two different times. They were prepared by two different people. The first one was great and actually filled the cup with a swirl. The second (person who refused to remake pizza or give pepperonis) put the tiniest amount of ice cream in the cup, like a pathetic amount. At least have some consistency. read more

LAVA Island - Nice swirled ice cream (after a few bites already taken) - Indoor Playcenter Near Me - Englewood, Colorado

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As an adult who is waiting while my kids are running wild in the facility, I see zero reason for me to be charged for entrance. I was charged $13 to sit at the snack bar and write this review. This is clearly a scam for some extra $$. Nicely done Lava Island! read more

We took our children here for a birthday party. They have one person working the counter at a check-in rush trying to get multiple people settled a child's party. Plus, the company expects the parents to pay additional fees just to stand around. We are not participating and we have to pay, to get in to watch our children play. WHAT?! If I'm paying to stand and watch my children play, why do they only have one person working at the counter? This is very frustrating and the party just started folks. read more

THEY CHARGE ADULTS the same price to sit and watch. What a scam. Poor guy up front needs a raise because it's really hard not to shoot the messenger. TERRIBLE. NEVER COMING BACK. Enjoy the declining clientele. read more

I had an excellent experience at this Venue! First time being at this location and I have nothing but great things to say about the facility and the staff! The environment was exceptionally clean, well-maintained, and thoughtfully organized (as there seemed to be sufficient associates available) All associates I dealt with were very courteous and attentive! Their positive attitudes and commitment to safety were evident throughout our time there. After speaking to an L.I. associate in reference to an issue I needed assistance with, Manager 'Adam' not only accommodated us but went above and beyond! The associates along with Mr. Adam's expertise and professionalism made the visit seamless and stress-free! We will definitely be coming back to this location! Thank you Mr. Adam and Lava Island! read more

Scam you by charging for parents to come in even if they aren't participating. You would be better off going to one of the other trampoline places. read more

I came with my 71-year-old father and (adult) sister to hang out and watch our nephew play. We had to turn around because they want $20 per adult... just to sit in a crappy chair and watch a kid on a playground? This was not the kind of experience that provides $80 worth of value, especially with only one child involved. I sure would love to know what management is smoking, though! read more

The kids love this place! So glad that one opened on this side of town. In my opinion, it is the best trampoline park/play place in the Denver metro. And cheaper than the rest of them, too! read more

Charging adults full price to enter is ridiculous. They can claim it's because lava island is for everyone, but it's clearly a money grab. Will not return for that reason. Candeeland or Urban Air does not charge for adults, will be spending my money there. read more

The kids had a blast! We loved the way all the play areas are connected and that there are entrances/exits to the play areas from the trampolines. Plenty of parking, attentive staff, good vibes read more

First time coming here because the kids have been asking for a while. Age range from 8-12 years. Definitely old enough to not need me right there with them. Had to pay the same $20 entrance fee to just watch them....I am not about to use the equipment with my big ass and risk breaking a bone!!! Total waste of money. They need to seriously reconsider charging grown ups who are just coming to supervise. BTW, since it is more for younger kids, the older ones were ready to go pretty quickly. read more

The location is four months old. They charge adults $20 to walk in and don't provide wifi.

I took my 5-year-old granddaughter today and thought it was incredible. I see mixed reviews on this thread. One factor people mention is pricing. It is $20 for a kid but that is for an all-day pass. In comparison, we also take her to Kids Space which is $16 but for 3 hours. And there is no question LI is superior in terms of size/variety/cleanliness/quality, amenities. Sure the adult pays too but I get a 20% "over 59" discount, plus engage with her on the trampolines, etc. $36 for the 4 hours we spent was a rocking bargain IMO. My 2 cents, opinions vary! read more

We just had our daughter's 8th Birthday party here and it was the most amazing time! 3 hours of endless fun! The princess party room was beautiful, the service was exceptional, and it was truly a 10/10 experience. The manager is also so wonderful! read more

Checking in took forever. My two grandchildren got wrist bands but I did not. No way to identify my grandchildren were with me. When we left, no one at the exit and no one stopped me from taking two little kids out the door! The only thing that kept from giving 1 star was the fun the kids had. read more

It's beautiful and fun for young kids but they charge $20 to the parent to stay and watch their kiddos play.

The management here has terrible guest service skills. They are too busy on their phones to make sure that the trash cans are emptied and counters and tables are clean. When I asked them to please clean the table they "would get to it" and never did. I asked to speak to the manager but he took 15 minutes to come to listen to my concerns, clearly he was not interested so I asked for a phone number for his manager. He declined to give one because" they are a small business and are not allowed to give out numbers of Lava Land. The pizza was good and the kids working the front desk were friendly but the Englewood Location was terrible!! The management team should be given training on guest service and cleanliness. There is plenty of room for improvement. read more