Attended a birthday party and check-in was fairly smooth. Sky Zone has many options for individuals to use gross motor skills. The bday space was roomy enough and clean. The party hostess for the ever could not be found after dropping off food and drinks. She did come back to make sure bracelets were cut after the 2 hours of play ended. The facility is clean for the most part. Some hand sanitizer machines were not working and the bathroom can always use attention. There are plenty of places to sit and observe. The food items for purchase are overpriced for the quality, but that's typical. There is plenty of parking and would consider going back, but our go to is Urban Air bc the do not limit the time you spend there. read more

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As always the godkids have fun here and it's great exercise for them as well so I don't mind paying the high price for this establishment. The employees could be a bit more pleasant though and not just treat like a painful nod just to attitude towards us. That attitude won't stop us from returning though. read more

Arrived for a jump session we scheduled online. Check in went smoothly. We paid almost $17 for 3 pairs of socks to jump. It was pretty empty at the time of our visit. There were 3 employees and they all seemed friendly enough. read more

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This employee was incredibly rude and misleading, and she also tried to overcharge us and would not give us a discount of which we wanted to due to the fact that we were members and asked for the member discount. She did not give us our food fast or with quality our lcee was 3/4 full I do not recommend read more

Sky Zone Trampoline Park - The bad employee please talk to - Trampoline Parks Near Me - Aurora, Colorado

Sky Zone was incredibly fun with the help of your amazing staff member, Angie. She makes me feel like I'm part of a community of something bigger. Kudos to Angie for everything she has done with this park. Also, Jailiana was extremely helpful and one of the kindest people working there will definitely be coming back. read more

So much room for activities! A great price too! $29 for 90 minutes of jump time! There is a HUGE open parking lot so plenty of space. You have the option to book your jump time on their website or you can show up and they do it for you. If you sign the waiver before you show up it does speed up the process. The waiver is good for a year! They have lockers you can pay for or open cubbies available. You can also leave your valuables in the car. When you arrive you get a wristband and throughout the day an announcement will be made on what wristband colors are done jumping for the day. Let's talk activities! First they have a bunch of different sized trampolines. A few that go up the wall (a little) and a tumble track! They also have a small zip line that you can fall into a foam pit. They also have larger trampolines you can do a trick into the foam pits. They have a dodgeball area and ninja warrior course! I thought it was great options for everyone! The only problem is parents not watching their children. Sky zone does say please supervise your children but most parents were on their phones or on the other side of the area. I feel like they should have a 2 strike system for this. If employees see unsupervised children they need to tell/find the parents and mark their wristbands. This is strike one. Then of they have to tell them again that's strike two and they are out! I was on the tumble tracking about to do a trick, I looked around and no kids were there. I started my trick and out of the side of my eye I saw a kid running towards me. I bailed on the trick and could have really hurt myself and the kid. I looked around for the parent and sure enough they were on their phone. They looked up and said, "oh sorry...." Then walked away head down. Not safe for the child or myself. I understand this is the parent's responsibility but the business could enforce it a little more than an automatic announcement that plays every 15/30mins. Parents have to pay to get in the trampoline area and I'm sure they would be more diligent if their kid and themselves were to get kicked out with no refund. read more

On 10/6/2025 I was charged $29.04 for a Sky Zone Aurora (1400 S Abilene St) membership. I was not verbally told it was recurring; the terms were checked off by staff in person since I didn't have phone and only emailed after purchase when I called them about the recurring charge. I explained started a new job and didn't even have time to use September and I didn't want it to continue. Staff later said they reviewed CCTV and canceled my membership but still denied entry and kept the payment, without offering the 72-hour refund process in their own policy. They didn't even have curtesy to respond when I asked how to get cctv footage. I've filed a bank dispute and will pursue complaints with the CO Attorney General and FTC. I'm humiliated myself tonight asking Fidel at Sky Zone to either refund or honor access. He said I should pay double to get my son and daughter in for 40 minute time frame as only solution. These guys misrepresented, then failed to help get my money back per their own policy and just watched me be in distress and then humiliated me in front of my kids and ruined my one night off. read more

Sky Zone Trampoline Park - Here's them cancelling by membership but not refunding it or provision the path to cancel online within 72 hours in their own contract. Sad - Trampoline Parks Near Me - Aurora, Colorado

Dirty, smelly and hot....won't be coming back. It's dark, and dirty and we just don't like this place for the money. Many better options out there read more

Yes because even though that there ranking is kinda low it's not that bad because I had a lot of fun when I went there and it's actually really not that bad read more

This place has horrible food service! Bring your own. Burnt pretzel nuggets, long wait. Dude woman taking notes. read more

Very fun for the kids, you can drop them off and always trust the staff. The staff is wonderful. Their safety and rules are perfect. Be careful with the foam pits though, they are like giant petrie dishes. And look out for the worker named Fidel, he is awesome, he gave my son a free slushie and checked up on him when he stood outside. SZ Corporate, if you are reading this, give that man a raise! read more

We have had our daughter's birthday parties at this location multiple times when it was Defy and they were fantastic. Now under new management we had a terrible experience. The service was awful and the location was unsafe, as there was a shooting on the premises while we were there. We were told over that phone the kids would have an hour jump time, an hour of party time with pizza, then back to jumping for an hour with the VIP package. Someone was supposed to call the week before to finalize details and amount of jumpers. No one called us. I reached out the day before the party on a Saturday and was told no one could help me outside of M-F business hours. We showed up at 1:30 on Sunday for our party, as directed, half an hour before the kids jump time. No other patrons were present when we arrived, but it took 5 min for the three people behind the desk to acknowledge us. They directed us to the party desk. At the party desk one solitary worker was in charge of checking in three parties simultaneously, one at a time checking people's waivers and giving wristbands. It took a full hour before our whole party was able to check in. We were then taken to our party room, which was set up for 12 kids and very small. We RSVPed for 20 kids and had 17 show. I was told that there was nothing they could do unless we wanted a refund and to leave... after 17 parents had left their kids with us. When I asked to speak with a manager, I was told there was no one else there and given a very generic email address. The room was so small we couldn't even bring in the large balloon we had bought for decoration because there was nowhere to put it. While I was trying to figure out how we could make the room work, my husband was monitoring kids jumping, since the staff seemed pretty checked out. He had to ask four teens to stop harrassing one of our 10 yo guests. We were supposed to get water bottles for the kids with the VIP pkg. I asked multiple workers if they could please bring water or water bottles as the kids were thirsty. They finally brought the water bottles well into the party, empty, and two small ice filled pitchers of water that were not refilled for the next two hours. We were supposed to get VIP passes, stickers, and a party favor for each child with our package. Most of the water bottles had VIP passes in them, not all. Two had stickers. One had a bracelet I assume was supposed to be a party favor. When it got close to the time we thought the food would be served we asked when we should gather the kids. They told us it was policy only to serve food at the end of two hours of jump time at 4:00, which was when many of the kids would be leaving and not what we had been told. We ended up serving our own cake before they brought pizza because the kids were starving. The only time our assigned party host proactively inquired about anything was to tell us twice that she was going to cut our kids' wristbands so they couldn't jump again, since they had eaten cake. She finally brought pizza when many of the kids had left and didn't clean up anything until we were gone, so we did all of the serving and cleaning ourselves. We ended up stuck with about 10 kids in a small concrete room for an hour who had eaten and weren't allowed to jump again. During that time there was a loud adult altercation outside our party door. Then the kids' parents ended up unable to come in and get them because THERE WAS A SHOOTING OUTSIDE IN THE PARKING LOT with multiple shots fired and someone being taken away in an ambulance. No one was allowed in or out of the building for about 45 min. At no time did a worker come check in with us about the situation or give any additional information. It felt extremely unsafe. When we left, a cop was heatedly interrogating someone on the curb about a foot from my car while I tried to herd children past as quickly as possible. I don't blame the few underpaid workers present for this madness. This place is mismanaged. I would never bring my child back here, let alone have a party here again. We were supposed to get a 3 month membership included with our package. I wouldn't even want it. What a waste of $700. We will be going to Slick City or Lava Island from now on. read more

Pay attention because some of the pictures on Yelp aren't actually in the park anymore. First off, needing their socks as opposed to any other indoor trampoline park is just a money grab. I mean come on.... If you have them, use them. They are the same thing. We have plenty of urban air socks but we had to get a pair from a place we will probably never go back to. I had to fill the waiver out twice because it didn't go through the first time. Fine... whatever glitches happen. But then I had to wait in line again. Just wasted my time to be honest. But it ticked me off and I already wasn't particularly impressed with the place. Food is priced different for members (another source of irritation) so I walked away from the snack bar. I don't know if there are any other benefits to having a membership other than jumping whenever you want. Staff was nice. Place was clean. But no, I won't drive from south Lakewood to come back. Not just the drive but it wasn't worth it. I'll stick to urban air since it's a lot closer. read more

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Staff insulted me was racist to me and falsely accused me of "sneaking around" with no proof and didn't want to explain why she's blaming me for sneaking around when all I was doing was jumping and now she's trespassing me for something I didn't do and she knew I was right but she kept changing the story to get her way and disrespected me threatening to call the cops because she knew I was going to win and I do not recommend never go here read more

First, the music is ridiculously and miserably loud. I am sure the employees will experience hearing loss. You can't even make yourself heard to people right by you. Second, all the employees are either rude or bored and disinterested. Clearly the concept of customer service is not part of their training. Third, the roving employees yell at the little kids for very minor infractions but completely ignore the bands of older boys who are running through the facility almost knocking people down and taking over stations younger kids were using. They get as much money as they can out of you and get waivers signed so no one can go after them for the inevitable injuries. read more

Really awesome place and wonderful staff!! Also very clean. We had such a great time and will definitely return! read more

This location was perfect! We went on a Saturday afternoon and it wasn't busy so everyone could basically do anything they wanted. They do have lockers that cost a couple of bucks but the way to get in and out of them is genius!! No key required!! It probably would be a fun place to host a birthday, my favorite part is they clean up after you!! read more

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This place is great and the membership is worth it if you go twice a month. The 3 month commitment is annoying but it's in our path and we've made good use of it. The different obstacles have improved my son's confidence and agility. He is easing into speed, heights and flips at his own pace. He always leaves happy and mentally energized and physically worn out. It's as clean as the guests will allow it to be . If the staff would enforce their own rules I would give it 5 stars but there are little groups of tweens that hang out in the foam pits on their phones or dig huge holes so the kids can't use that area. Also keep the food and drink away from the entire park. Some of these adults are just as bad as kids. It's a fun place and I appreciate the staff for looking out for the littles and keeping the place safe. There's no room for bad attitudes here so if you're not it feeling it, please stay home. read more

This place has it all! We spent all day there and my kids loved it. We've been to so many jump places and this was by far the coolest most vast. So many things to do. My daughter loved the Ariel silk area. They also told me that they change things out frequently as well. We did try the pizza and it was actually really good. They offer a military discount for food and admission as well. You do have to buy their socks. There were plenty of employees to make sure everyone was safe and doing the right thing. I appreciated that. read more

DO NOT DO BUSINESS WITH THIS DISHONEST COMPANY! I am use to getting the upsell for a membership at these types of places, and last month was the same thing. I immediately and emphatically said I do not want a membership, I just want a day pass. Well, a month later they tried to bill me, twice, for 3 memberships that I did not want or agree to, and I now have overdraft fees with my bank that I cannot get back. I will never go back here, and neither should you. read more

I still think this is the best trampoline park in the Aurora area. It is the cleanest in Aurora. I really liked DEFY Thornton, which is a little nether but an hour away. The reason the kids like this place is that it's not JUST trampolines. There is an obstacle course, mini zip line, swings and basketball and dodgeball. They took down the circus ribbons, assuming because you can't sanitize for COVID. Now that being said, you definitely can't go here if you have COVID fear. No one sanitized anything anywhere in the two hours we were there. Kids are everywhere. Most adults are wearing masks but only half the kids, masks not really enforced. But it's super fun and my kids love it here. The Wi-Fi wasn't working which was a huge disappointment for the non jumping parent but I survived. This place was previously not very affordable, but occasional Groupon deals, or look for Black Friday deals or summer passes and it becomes much more affordable. read more

Sky Zone Trampoline Park - Kids jumping - Trampoline Parks Near Me - Aurora, Colorado

This place is otherwise fantastic and earns it's 4 stars. The only reason for a loss of a star is there is a few arcade games that are insanely overpriced. A dollar for a claw machine? 5 dollars for the photo booth? The food is also overpriced. The important stuff were all top quality. The area was clean, the equipment was well maintained. Yes, you have to buy their socks. I'm assuming that's a liability issue. read more

My son loves it here, especially the lights out on weekends, along with the new, recently introduced, fun competitions they have begun doing. We have been here well over 100 times and truthfully it keeps getting better. The staff does an amazing job of insuring that kids are safe, have fun, build reports, learn a new trick or two and even bridge the gap in age difference out on the "floor"sustaining a no bully philosophy! read more

We love this sky zone. It's much bigger than the one in Parker and has a lot more to do: huge slide, zip line, swing, obstacle course, extreme trampoline . The open space makes it easier to find your kids. The staff is great and responsive. Also, the monthly membership is very reasonable and worth it if you come at least twice a month. Highly recommend! read more

If I could give this business no stars I would. They prey on parents by training their front desk folks to tell you it's "cheaper" to buy a membership then to pay for a drop in. They turn their screen around and everything and tell you it's a way better deal blah blah blah but conveniently leave out the THREE MONTH MINIMUM requirement meaning your card will be charged again. So it's NOT AT ALL cheaper than a drop in. Then when you call to dispute the manager says "you should have read the 18 page contract so it's on you not us". Well Phillip K., when you have an anxious child who wants to know what's taking so long during check-in and just wants to play...it's hard to read a damn iPad with loads of bullshit contractual information. Give me a break. Your franchise sucks, it's dirty and smelly and your a shit business man. If you feel compelled to take your child to Defy DO NOT GO TO THIS CRAP LOCATION. Go to location with no hidden contract rules. Phillip is a dishonest person and Ryan please don't waste my time or yours with a patronizing "I apologize that you had to sign an 18 page waiver on our iPad to ensure your child's safety...." No one gives a crap. You are preying on people by not being up front and honest and everyone knows it. Save your time. No one needs it. Here is the exact response for the aurora location of Defy: We have received your request to cancel your membership at DEFY Denver. Your membership requires a minimum three month commitment. Once the minimum commitment has been met, the membership will be canceled. read more

Sky Zone Trampoline Park - **update- this review is specific to the aurora location** - Trampoline Parks Near Me - Aurora, Colorado

My friend recommended this spot and I got a groupon deal. Took my nephews here, ages 9 and 7, and they had a great time for 90 minutes. They were tired after 45 minutes, but they had to run out the clock so they felt pressure to keep going. The next day, their legs were very tired. They spent most of the time playing dodgeball and jumping off into the foam pit. They tried the obstacle course, but they were too small to finish it. It's $3 for socks because they have the nonstick on them so keep them for next time. We went before 3pm and there was a good range of young kids. A grandmother had an 8 year and said she loved it except when the teenagers were there because they weren't careful with little kids, which is understandable. Staff was friendly and helped when another kid hit my kid in the face with a dodgeball. Other kids and families were friendly and helpful. read more

So far, this was the best defy that we have been to. Has a zip line, several swing options, wide open spaces and they even offer food options, such as pizza. Make sure to post pics on social media and see your experience on their monitors. read more

Sky Zone Trampoline Park - Jump onto the screen. #defydenver - Trampoline Parks Near Me - Aurora, Colorado

Really smooth online check in process. Pricing is reasonable. Expect for kids to leave exhausted. Lots of options to keep kids entertained. Staff were friendly and the facility was pretty clean. read more

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Nice trampolines. Food is terrible and you have to have THEIR socks. At first she asked if I had grippy socks, which I did for my toddler and then she said they had to be specifically Defy socks. $8 later! I hate being nickel and dimed. Why does it matter? Their waiver is 6 pages I'm sure they covered the sock issue in there somewhere. Annoying. read more

My experience with this company is extremely frustrating and unprofessional to say the least . The staff is so rude and aren't trained enough to do correct customer service instead they get bothered by the fact that you are complaining about errors they made and just completely avoid you . 3 plus months they've been charging my husband for a membership we don't even have anymore . Per Ryan confirmed to me on January 24th that I should receive a refund the following week and that has yet to happened I've been calling skyzone since February 5th and he is totally avoiding me his staff say he will call back and he doesn't when he promised if I had a problem to speak directly to him lol & now they say ( per moana) it's against rules to tell me when he will be in like how is that even real , instead they continue charging. So unprofessional and just up and ready to take ur money. Avoid this place at all cost . read more

no good! You have to stay on top of the kids otherwise staff yells at them for simple misunderstanding things like certain ropes are for balancing and not swinging! certain blue mats are not supposed to be sat on as well I guess so after my autistic child was yelled at multiple times she was upset and no longer wanting to play! Manager said employees just talk loud and then placed me on a very long hold and never returned to the phone! Very overpriced place to deal with rude employees and vague rules! read more

It took them over a month to charge my debit card, I almost reported the transaction as fraud because I had forgotten we had gone there. I'm not sure why it took them so long to charge the transaction. read more

Love the fact it's fresh and new. Very spacious and they have different sections for different age groups. Jumplines, swingers and many more! However your kid won't (well at least mine didn't) stay in one area and instead will bounce around. Nice stuff but feels like not enough as there way too many kids running around. Overall we enjoyed it and probably will come back for another try! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Aurora, Colorado

No they don't sanitize... no they don't ask customers to wear masks.. aweful and disgusting / not going back My kids were also given small socks and service is horrible One man was arguing with me because I wore a mask read more

We are members here and I love being able to take my boys and have them get their energy out first thing when they open. With that being said the bathrooms are AWFUL!!! They need updated and cleaned regularly!! It seems like no one who works there ever goes in them. It would be a small gesture to clean the toilets and have working soap dispensers. At this point we will be canceling our membership if this doesn't change. read more

This is easily the best trampoline park in the Metro Denver area. There's a small parkour zone, ANW-style obstacle course, climbing wall, Olympic trampolines (must be 7 years or older), swing/trapeze, basketball hoops, zip-line, trust-fall platform (did I just make up this name?), trampoline foam pits, and of course plenty of open trampolines. They always seem to automatically give BOGO pricing for adults, maybe for kids, too. The only reason Spider Monkey gets 4 stars is that even with BOGO pricing, it is still a pretty expensive activity. read more

I like this park. It's not as obnoxiously loud and dark as Urban Air. But the money grab with the socks?! My kids both came here when it was Spider Monkey. One of their pairs of socks now has holes so my kid wore Urban Air socks. After an hour of jumping someone noticed and made me go buy him Defy socks. Honestly they are the exact same thing (dotty grips on the bottom). They other kid was wearing original spider monkey socks and we were also forced to buy him a new pair. This seems like an unnecessary money grab. Just add the extra $3 to the admission fee. Proprietary grippy socks aren't a thing and have nothing to do with safety and liability. They're just waste and add to landfill. Maybe just check socks for safety at the desk when kids come in? read more

Great place, super fun, and you can boost your immune system at the same time. Would highly recommend!

They do not answer their phone their customer service is horrible will never return to this place. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Aurora, Colorado

muy mala experiencia en la fiesta d mi hija están muy mal organizados está muy sucio no me gusto para nada