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Bounce City

2.8 (18 reviews)
Closed 10:00 am - 9:00 pm

Services - Bounce City

Event planning

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Ask the Community - Bounce City

Lava Island

Lava Island

2.7
(9 reviews)

Such a fun place for all ages!! You could spend hours here!!!!…read more Removed a star because there's no price break for adults/kids and it's full cost no matter what. I did appreciate being able to upgrade my hour to a full day though! Super spacious. You can't bring in any food or drinks, as they want you to purchase their stuff - so keep that in mind. Would love to do a birthday here in the future.

Very overpriced and poorly managed party experience. I would not book a party here again! & from…read moreone parent to another...Save Your Money Mom & Dad! I paid over $350 for a party reservation, and in reality I barely received an hour of actual room time. Our reservation was from 2:00-5:00 PM, but when I arrived they told me and my guests the room still needed to be prepared. We were standing around until 3:23 PM before we could even enter the room, and then they told us we had to be completely out by 4:00 PM. That is completely unacceptable when you've reserved and paid in advance. Communication with the business is also very difficult. If you try to call to ask questions about your reservation, it's impossible to speak to someone directly. Most communication is handled through text messages, which makes it frustrating to get clarification on important details. They advertise a "party assistant," but in reality that person is helping multiple parties at once, so there really isn't any meaningful assistance. I also brought balloons for my son's themed party, but because we had to wait so long for the room to be ready, I did not have time to decorate. The food service was also disappointing. Our pizzas took about 20-25 minutes to come out. When I politely asked about them, I was met with attitude and told "we're really busy, someone will take it once it's ready." If you have a reserved party, food should be prepared and prioritized so it doesn't cut into the limited party time. Also, the pizza portions are misleading. I received two medium pizzas that they label as "large." Also I previously added more pizzas to our party that were not brought out. So of course all my kiddos ate but the adults didn't. Another issue was the guest list and charges. I had already accounted for the kids on my guest list, but they re-added some of those same kids and tried to charge me additional fees. Make sure to triple-check your guest list and final bill at the end of your "hour" party. They even charged for my pregnant guests, which is ridiculous considering they obviously weren't using the play equipment. Overall, the entire experience felt like a huge rip-off. Between the high price, the delayed room access, rushed party time, lack of real assistance, slow food service, added charges, and difficulty communicating with staff, it was extremely disappointing. For a kids birthday party venue and indoor playground that charges hundreds of dollars for a birthday party package, families should expect much better organization and customer service. I hope management takes this feedback seriously because the experience did not reflect the value of what I paid.

SweetPlay Broomfield

SweetPlay Broomfield

4.4
(11 reviews)

My granddaughter had a great time here recently when we were at Flatiron Crossing as her parents…read morewanted some time to shop and her grandparents were happy to be the retired supervisors at this facility. Much better than buying trinkets she did not need. There were lots of families sitting around watching their kids too. But maybe not enough chairs for all as it was a busy holiday off from school. I was able to grab one though as my husband walked around the visitor areas to watch their charges. We got lot of pix of her this way on equipment she had not tried before but similar and capable to do so. There is plenty of space for the older kids, many her age or a few years older and younger so she fit right in. There is a separate area for smaller kids, toddlers and preschoolers whose parent were even closer by to them. Her father signed her up for an hour which gave all of us enough time. It seemed safe and there was always staff around, picking up out of bounds plastic balls forever flying out of the ball pit and others just observing across the activities. She would still be willing to go again in the next few visits until she is truly a tween.

We came here twice while visiting Colorado (from California). The staff were very welcoming and…read morethorough. I love how clean it is; I saw a worker vacuuming the play areas. My daughter had so much fun & the price is reasonable. There are about 5 tables in the center. "Little Land" is a toddler area for ages 4 and under. There's also a candy shop and snack bar. The restrooms are spacious, clean, and family friendly. In the largest stall, there's a baby changing station, diaper pail, and even a kid sized toilet! We loved our experience here and will definitely return. Tips: bring grip socks (if you have them); they're required for the little ones. Sign the waiver online before you arrive to save time. You can purchase your ticket online; the website shows how many tickets are sold at designated time frames. This helps you get a better idea of how crowded it may be!

Bounce City - eventplanning - Updated June 2026

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