Seniors should get a discount or grandparents should not have to pay if they're not playing. we…read morecame with three kids and three adults. The three adults are just sitting and watching and should not have to pay full price.

My kids really like this place but I don't understand why THEY DO NOT HAVE A PHONE WHERE I CAN…read moreSPEAK TO A LIVE PERSON!!!! It's really irritating. I've tried calling different locations multiple times but it tells me to text her number and I've texted multiple locations and I get no reply back. I lost my water bottle at this location and they're lost and found form is online which is really irritating. Like can I just call and speak to somebody and ask them if it's there or not! If you choose an option to have it be texted you guys should reply right away! And I don't get why they charge adults $20!! If we're not even playing with the equipment what a rip off !

We visited SweetPlay the other day on a recommendation from a friend and I had a great time. There…read morewas tons for my six-year-old to do and my one year-old who's not yet walking had a blast in the little ball pit. I wish we would've had more time there, but we are definitely gonna be back soon to give it another go.

We have been coming here since Candeeland first opened! My daughter was one of the first to have a…read morebirthday here in March 2023. Over the years, I think my kids still really enjoy it -- even after 20+ visits! We've also attended at least 10 birthday parties here (and have another one next month!). And experienced all of the different packages. The kids definitely love getting the play card to play the crane machines. My nephew has had a lot of luck with the ones where you grab the circular tickets. He's won some pretty cool prizes! They also love getting a cup to fill with candy after a party! With the shift and rebrand to Sweet Play, I did hope that some of the design or structures would update/change, but it all still seems the same. My kids do still enjoy coming back every so often. We appreciate the pricing (parents being free!), especially $12 for toddler Tuesdays! Our toddler really enjoys the slide into the ballpit the toddler area. Overall, this is a great spot for families with young kids - a good size space where you can generally keep track of your kids.

The pricing is very underhanded. The website gives a charge for 1 hour and all day for kids and a…read moreprice of about half for adults. What it doesn't say is ALL ADULTS WALKING THROUGH THE DOOR MUST PAY to sit at the tables while the kids play. Our party of 6 happened to have an hour while waiting for a dinner reservation. So, our choice was to sit in a car or pay nearly 40$ to sit inside for an hour. We attempted to speak to the manager who was beyond rude. I would not recommend due to deceptive pricing and there being other facilities with a much better "value".

It's an amazing place to celebrate your kids birthday party! !! We celebrated my daughter's 10th…read morebirthday and staff was great, they assisted when we need something ! 10/10 They were attentive and accommodated our request's.

We are here fairly regularly for youth hockey and it is accommodating, spacious, with plenty of…read moreparking. The restaurant, Avalanche grill, delivers tasty bar food and decent wine and beer. Never tried any cocktails. Service is friendly. The viewing area temp for watching hockey isn't too cold. The only reason for the 4 stars is on our recent visit there was residue from duct tape on almost all the bleachers on the side we were watching the hockey game. Made it super unpleasant to sit since you would literally stick to the seats. Yuck. There are lots of other opportunities here like laser tag, ice skating, and some kind of training area, probably used for the Avs! If observing any event here, you'll be pretty comfortable and well fed!!! Hopefully they scrape off whatever is stuck to the seats for more pleasant seating.

Finding places for kids birthday parties that are fun and won't use 100% of their college fund is…read morenearly impossible. Enter the family sports center. Our daughter took ice skating here for a while and loved it so we decided to give their parties a try. Our son and his friends had a blast, Wyatt - our party host - was so helpful and the kids loved him, and when we paid the bill no one shed a tear. Success!

This is a cool park but honestly I was surprised with the opening of the new splash pad they…read morewouldn't have all facets of the playground in working order. One of the huge play structures was caution taped off and some of the swings as well. It was kind of a bummer.

This park is so pretty and has changed a great deal from when I brought my own kids here years ago…read morewhen we were still contemplating life in the suburbs. There was and still is, a splash pad here, and we would bring picnic lunches and meet friends for a fun day. This time it looks like a remodel/expansion took place, as I noticed how big it's gotten when I was here for a quiet evening walk. I bet when the weather is nice, it is crowded all the time! I'd bring my kids here if they were still little. Looks very friendly, open, and accessible to everyone as I noted the stairs as well as ramps on my walk.

My son used to love coming here and has attended many birthday parties at Urban Air over the years…read more We recently returned for his birthday, but unfortunately the experience was not as good as we remembered. While management states prices may have changed overall, our visit still felt very expensive for what was offered. An attraction we previously enjoyed was no longer available, which noticeably reduced the experience for the kids. As other reviewers have mentioned, there are additional charges for many things, including socks, games, and prizes, so the costs add up quickly. The venue also felt extremely noisy, overcrowded, and in need of a thorough cleaning during our visit. Most disappointing of all, my son and his friends ended up sitting around on their phones for much of the two hours because there simply was not enough to keep them entertained. That was never the case in previous years. Sadly, based on this recent experience, we do not plan to return. (Edited to address the reply from Payson C.)

I don't know why this place has such poor reviews because my boys ages 7 and 10 spent 5.5 hours…read morethere yesterday and would've gone longer if I let them. I bought a Groupon which allowed them full access to all of the attractions, including the go karts and the sky coaster and that's what they spent most of their time on. Felt like the price I paid was well worth it. It was kind of busy between 12 PM and 2 PM but before and after that it was really quiet on a Tuesday so no long lines. We'll be back!

At first, I thought "wow this place is small!" because it's basically one single open space with…read morevarious shopfronts sets. But then I realized the beauty of that is as a parent, I can sit and supervise without constantly chasing my child around. The place is clean and brightly lit, with lots of fun pretend play options for kiddos. Play sessions are $18.50 for 1.5 hours which goes by fast. Kids can choose a snack or juice box on the way out though which makes the transition easier. They also have a lot of craft activities (slime, beads, etc) that can be added on for an extra fee. My only note of feedback would be announcing 5 min in advance of the play session ending. When the employee announced that play time was over at the end of the session, I think it caught some of the kids off guard and a few started crying because they weren't quite ready to leave.

This is a great indoor facility for kids! It is clean, well-maintained and has many fun options for…read moretoddlers and older kids too. We took our 2 and 4 year old grandkids on a Sunday. They had a lot of fun "flying" the airplane! They also enjoyed the grocery store, vet clinic, house with dolls and much more! I highly recommend it and will bring our grandkids again!

It was our first time here, and we absolutely loved it! Everything was so clean, and Diana was…read moreincredibly friendly and helpful. We had such a great experience and will definitely be going back!

My kids always have a blast here. I have a 5 y/o, 2 y/o, and 8 month old (he's too young for now)…read more Price: overall I think the price is definitely worth it. You cannot bring outside food or drink which is the downside. Especially for those with young ones or/and with allergies. The snacks they sell are not the best. But you are allowed to leave and return The toddler play area is perfect size and a decent size ball pit. My toddler loves it and always has a blast. They have little trikes for kids to ride around on and they are a hit The main jungle gym play area is amazing. But it's easy to lose track of your kids. I'm a helicopter mom so I will climb around there with both and I can maneuver comfortably through it all. My 2 y/o can also climb around mostly on her own. But there are holes and high places so parents be careful. There's serval slides that are fast, but fun! The drop tower is a hit for my oldest. But I've seen kids shoot down it fast. The building block area is always a hit. There's also a "roller coaster" as my kid calls it. You slide down on a sled down a ramp. It's fun for both my girls They have a few different claw machines and you're almost guaranteed to get a prize the first time. But if you don't you get multiple chances until you get one. Which is awesome! Today was the first time my kids got to meet 'Huggy' and join in on the dance party. It was really cute and cool. My girls got a picture with him too after. I think this location is worth it. When I'm with my two girls we usually are here at least 4 hours. Today we were there over 5 hours haha.

It took me a little time to process what happened this past Sunday before writing this review…read more I want to start by saying Tanner, the young man who worked our party, absolutely made the day. He was incredibly helpful with the kids, repeatedly apologized for everything happening (even though none of it was his fault), and remained kind, attentive, and professional the entire time. Tanner is the ONLY reason we managed to have any sort of birthday party at all. We booked the Ultimate Birthday Party package for my son's 7th birthday from 2-4 PM and also added the pizza and drinks package. The day before, I called to confirm everything, including our food order: 2 cheese pizzas, 2 pepperoni pizzas, Sprite, and lemonade for 12 kids. I arrived around 1:35 PM expecting a busy Sunday crowd. When I checked in, I was immediately told our party room would not be available until 3:15 PM -- despite our party being scheduled from 2-4 PM. That meant we would only have the room for the last 45 minutes. I was shocked. The employee at the front desk was kind and explained the manager had overbooked parties. Meanwhile, I was left standing in a packed lobby with decorations, cake, plates, and favor bags with nowhere to set anything up. I eventually asked to speak with the manager. After waiting about 15 minutes, he came over with absolutely no sense of urgency. He was dismissive, condescending, and repeatedly told me the room timing was listed in the "fine print" of the emails. Maybe technically it was, but it's honestly ridiculous to advertise birthday parties without guaranteeing space for the actual party. After offering no real solution, he simply walked away. As guests arrived, Tanner took the kids onto the obstacle course while I grabbed a couple of lobby tables to hold gifts and belongings. Thankfully, because of Tanner, the kids still had fun and had no idea what was happening behind the scenes. We finally got access to the party room around 3:30 PM, leaving only 30 minutes in our reservation, and there was still no pizza. Tanner helped us rush decorations up while the kids were already hungry and thirsty. When I asked about the pizzas, Tanner checked with the manager and came back saying they claimed I never ordered them. That was completely false. I would never host a party for 12 children without food. Tanner apologized again and later informed me they had "just ordered" the pizzas -- at 3:45 PM, with the party ending at 4. The kids were hungry, drinks were running low, and there was still no food. I asked for more time in the room, and once again Tanner had to speak with the manager himself. We were eventually allowed to stay until 4:30 PM and the pizzas were comped. Unfortunately, by then most parents were already preparing to leave because the party was supposed to end at 4. I rushed to cut the cake so the kids could at least sing Happy Birthday and eat something. The pizzas finally arrived at 4:10 PM when only three kids remained. To their credit, they comped the pizzas and gave us free gym-time coupons. I appreciate that gesture, but after the way the manager handled everything, I will never return. I'm honestly shocked I still paid $329 for this experience. The reason I'm writing this review is to warn other parents. Birthday parties are expensive, and your hard-earned money should go to a business that values its customers and knows how to properly manage events. During the entire three hours we were there, the manager never once apologized. The only staff members who showed professionalism or empathy were the younger employees -- especially Tanner. They are lucky to have him. As a business owner myself, I can confidently say the current manager will drive this business into the ground. He was dismissive, incompetent, condescending, and rude from start to finish. Save yourself the stress and book your child's birthday somewhere else.

Fun place for kids age 7 to 14. We had a birthday party here and everyone had a great time, and…read morebest of all the cleanup was super easy.