Some of the trampolines were broken and the toilets in the bathroom where clogged. I had to find a different place for my son to use the bathroom as he didn't want to step foot in the bathroom. read more

Nice trampoline park with a little snack shack. Shout out to Axel working the front - fantastic, friendly and efficient service! Thank you! read more

I work for a youth center in Denver and we brought three of our continuing 8th grade students to this Thorton Sky Zone to celebrate their accomplishment. I could not more highly recommend this Sky Zone and their friendly and welcoming staff! Our students had so much fun, there was plenty to keep them entertained, and the facility was so clean and easy to get to. Dustin, thank you so much for all your help in creating such an amazing experience for us! We're excited to come back in the future! read more

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It's really way overpriced. Yes, kids love jumping. But $26+ per ticket?! It's not an amusement park. There's no spectacular exhibit. The moms literally sit & watch their kid run out energy in SUPER UNCOMFORTABLE CHAIRS from the nosebleed section. It is NOT worth the cost AT ALL. Parks are free. Trampolines aren't that expensive to put in your kids room. I honestly think tickets need to be half the price that they rip you off for. And please clean the bathroom. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Thornton, Colorado

So, the reason for just 1 star is for the customer service yesterday for the Thornton location...... What's the point of having roped off entrance lines (VIP, General and online...) if the desk staff are just going to take people that talk to them from the bday bag rack side of the desk...and then put them in FRONT of the people that have been waiting in line to be next!!!! School your desk staff to tell the customers who jump the line on that side to GET IN LINE for service! The girl at the desk around 530 pm allowed 2 people w/ parties who approached her from non line desk side to jump in front of the line and my husband (who I quieted) finally said enough! Please school your front desk staff to handle the line correctly!!! Don't allow people to skip past the line just because they want to get your help from the side where the birthday racks are!!! read more

Ok, I have realistic expectations of places like this. I have three kids so I have been to plenty. The good: the different attractions in the park are really cool. Lots of options. It's also HUGE. Lots of parking. Food options which a lot of other smaller trampoline parks don't have. The bad: do not buy ahead tickets unless you're willing to still get there an hour early. We stood in line for 45 minutes and missed the start time by 30 minutes. We presigned waivers, prepaid etc. we only needed socks. It was insane. The park was super crowded, even during non pandemic times it would have been super crowded. There was no extra cleaning going on and very few attendants for the different areas. It was fine since I had preteens but I wouldn't feel comfortable with my preschooler there in any area. The good news for us was they pay no attention to the colored wrist bands so we got our prepaid hour's worth. Kids love these places and parents dread them. That's just how it is. So we will inevitably be back. Hopefully it's less crowded next time. read more

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I brought my son and a couple of his buddies here for his birthday and they had an absolute blast. There was a long wait to get in, so they can certainly work on their efficiency (especially since I already had tickets to get in purchased online) but otherwise it was a very enjoyable experience. They have a ton of different options, some of which my son was a little young for (there's some options for 5 year+ and 7 year+) but based off the smile on my son's face we will certainly be back to Defy! read more

Grounds are extremely dirty. Not sure when the last time they actually cleaned and mopped the floors but given this is a kids play area and we are dealing with Covid , they should clean more often. Asked to have the large spilled mopped drying my visit today and no one seemed to care The area upstairs is just as gross. Seats are dirty Bring your own wipes read more

Sky Zone Trampoline Park - Floors - Trampoline Parks Near Me - Thornton, Colorado

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Been going to your locations for YEARS you guys even reposted my kids a few months ago and today we are being harassed by employees for having our Starbucks even though we've been bringing them in weekly for a minimum of 6 years. read more

Wow! Honestly could not say thank you all enough! Everyone (parents & kids) said "this is the best birthday party I have ever been too" - the customer service was A++ Thank you for making sure my daughters birthday was well celebrated. You guys are awesome! Thank you to our waitress (I think Katie) & the manager were amazing read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Thornton, Colorado

Do NOT go to the Aurora location. It is dirty and poorly managed. I took my nephew in July and even signed up for a membership (HUGE MISTAKE). We both left there feeling ill and were sick for two days afterwards. I immediately - same day - cancelled the membership since it was so gross. I received an immediate confirmation of the receipt of my cancellation and a few days later they acknowledged that I had indeed cancelled and would not be charged again. Now, I have been charged twice and they are pretending (DESPITE THE PROOF OF EMAILS SENT BY THEM) that I cancelled in time and are using the date that I called them about the charge as my cancellation date. Fortunately, I have AMERICAN EXPRESS and they are used to dealing with fraudulent charges and dishonest businesses. RUN don't WALK to a better place. read more

Pretty cool place with lots to do. So far it seems like it is kept up well and safe. Not a lot of staff watching over. They don't prohibit outside drinks like most places. They have vending machines for beverages. A lot of obstacle type courses, trampolines, dodge ball, etc. A real problem is the customer service when checking in. Lynnae was one of the most rude people I have ever dealt with. She should not be working the front desk. There are way too many type places to choose from. Better to go where you are welcome. read more

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Absolute insanity from beginning to end. The facility is cool but it completely overrun with pre-teens and teens and parents observing. Way to many kids and severely understaffed and expensive. No "safe" areas for small kids. We had to leave early. Perhaps a week day would be better. For smaller kids I would suggest Get Air in Longmont as they have a designated area for toddlers and small kids. read more

Arrived as scheduled, but they said they were going to close early for snow reason. Completely understand that considering a major snow storm was predicted. Kids only were going to have 50 minutes to jump, asked for a small % off since wasn't the full hour. Was told NO, take it or leave it. I was there what was I supposed to do? Guy at the counter a complete jerk. Customer service was awful, I hope you read this and not go. Asked for paper receipt, and his name. Refused to give me a copy of my receipt and give me his name. So I took a photo of him. What are you afraid of? If you aren't a jerk, why would a customer ask for your name? read more

This place is disgusting!!!! They have cups everywhere and drinks spilled throughout the entire place, inappropriate music for children playing, I don't know when was the last time they cleaned or sanitized this place. It's extremely dirty and the bathrooms are disgusting. No hand soap, paper towels and the bathrooms are full of trash on the floor. The concession stand is closed and there is no one supervising the location! Kids did have fun but not somewhere I will continue to bring them. I rather pay the extra money and go to Urban Air. read more

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Greatest place on the planet!! Olympic trampolines that toss you to the moon! Great staff. Super clean! The perfect gym for all true ninjas!! read more

I would not recommend bringing your kids to this location. They do NOT enforce the wearing of masks to kids above the age of 6. I spent an hr and a half there and never once saw anyone clean any of the equipment. read more

Sky Zone Trampoline Park - A kid above the age of 6 not wearing their mask during the COVID-19 pandemic. - Trampoline Parks Near Me - Thornton, Colorado

Nice, clean atmosphere! Great place to take the kids. Prices are great, especially if you join the flight club! They could use a little improvement on getting people that have already signed a waiver checked in faster. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Thornton, Colorado

We hosted my son's 8th birthday at Defy. Going on a Saturday was the worst idea. They pack as many people in as possible, with little to no staff that has a clue what is going on. I really enjoy it during the week, but would never spend $750 again to have my party room late, my guests starving, the concessions were a 30 minute line with no bottled anything to buy. I tried to use the drinking fountain but it was broken. The place is run by a bunch of annoyed teenagers, and I didn't see one adult that worked anywhere. There was water all over the floor so your jump socks were soaked the whole time, and the bathrooms were gross. read more

The kids have a blast and that's always good. This is the second week in a row that I've been present for a child's birthday party here. This is frustrating to say the least. Check in is hectic and unorganized. The first week they over booked and put the party upstairs, when the food came the amount of pizza promised was short. All in all the party went ok. The next week we went for another party and I had some expectations. Check in, even more Chaotic than the previous week. I think this had to do with time of day, later in the afternoon. When it came time for the food the staff was rude to the host parent when questioned, why they didn't call for the party's room reservation. 25min off schedule. The host parent said they ordered 3 pizzas and they only brought 2. Party rooms and reservations are all fine and good if you can manage it. Rude employees and food shortages that lead to crying birthday kids should not be acceptable. I won't plan a party here and recommend you be careful doing so as well read more

They don't have enough staff working. This may be because of covid but they close attractions because there is no one to supervise. Only one person checking into jump area an no one supervising the floor at all. My kid like Super Tramp but there is no one to supervise area so it is closed off. On Saturdays it is a disaster and no cleaning up happens. Now the sell food so it is much worse. read more

We came to Colorado, passing through on our way to grandmothers house we go & the children were so bored that we had our 10 year old look up fun areas to play & I was surprised to see that this place was open Friendly staff, very clean & very knowledgeable staff. We enjoyed our time & if we come through Colorado again we will definitely be stopping. read more

Avoid having a birthday party at this place (now called Sky Zone). Terrible service and very rude employees! If I could give a 0 star, I would. They did everything they could to piss us off and never to return again. They were hungry to rob you in the short term without any consideration for a return customer. We booked a 2-hour birthday party package, and turned out it was only 1 hour for jumping and another was to be stuck in the room. How do you expect to confine 8 year olds for an entire hour?! Eating pizza and cake took like 20 mins! To make things worse, they charged us for an extra hour ($112) for having some things (water and kids' shoes) in the party room a bit early when the room was completely empty! Kept threatening to charge us extra for having children play for 15 mins. after cake cutting. When it was Defy, if you book 2 hours for a birthday party, children could jump and play for the entire 2 hours regardless how long the party room was booked. Expensive for being robbed, treated rudely, and rushed. Go to Activate or Urban Air instead. There are plenty of competition. Stay away from this terrible place. I hope Sky Zone's policy puts them out of business soon! read more

Great concept. Very cool place and fun obstacles. The disappointing part was we specifically came at 9:30pm on Saturday when it is advertised as 15+. We got there and it was 90% children under 10. We assumed they would be filtering out and no more would be coming in however they were letting kids under 7 in still at 9:30. There were kids under 7 there until we left at 11:30. We asked about this and they said they just stopped enforcing it. Which if that's the case just stop advertising it. It was majorly disappointing to have made the trip only to continuously have to be watching out for kids who's parents were no where to be seen. Small children would go around the queue and jump in front of others right as they jumped, putting everyone at risk. Parents just sit on the couches texting ignoring the bad behavior. I get it, places like this are intended for kids, but I got excited seeing there was time for adults only. If that's not the case please update the website and the in store signage. I hope eventually there is a place like this that has older teen and adult hours. read more

This place was a blast, though a couple complaints. Actually, no... just one singular complaint. The grip socks. First, wearing a grip sock on a trampoline means your feet stick to the mat. When jumping off an angled trampoline this can put a foot in a precarious position, and puts the jumper in a position where ankle injury is possible. I pointed this out to them before going, and their response was basically that it's corporate policy against slip and fall injuries. Secondarily, the socks are crap, and uncomfortable compared to other grip socks I've worn. I've got skinny legs, yet I could not pull them up over my calves, so they were loose on my foot the entire time, and constantly moving around, especially when trying to exit a foam pit. My wife had grip socks, and we were told beforehand that was ok. The people at the front desk also said that was ok. The guy at the entrance to the park questioned her about it, and we reiterated the two previous times we were told it was ok. Finally, not 24 seconds later, a guy stops us and forces her to get grip socks, despite the explanation. They provided them free of charge, but there seems to be some serious miscommunication about this, and THEY ONLY ALLOW PEOPLE TO USE THEIR GRIP SOCKS. You are forced to buy their sub-par socks to jump there, and you absolutely cannot buy higher quality socks and wear them here. It'd be like going on a boat ride and them forcing you to wear their sh*tty life vest, and not the one you brought along that is coast guard approved and of much higher quality. Let's get to their absolutely absurd liability waiver. They want to force you to wear their grip socks so that they're not liable for slip and fall injuries, yet the liability waiver basically keeps them from being liable for any injury of any kind, anywhere. What kind of idiot came up with this nonsense? If the liability waiver is the protection, then what's the point of REQUIRING the grip socks? Seriously... the whole sock thing is stupid, but aside from that we all had a great time. read more

I really want to love this place, it has potential. But, it is SO DIRTY! Gum and trash everywhere, no obvious cleaning going on. My husband bought the summer pass and we've gone weekly with the kids. Not once has any observed cleaning happened. We get there at 9am even and it's gross. We won't be renewing. read more

I thought the facility was clean. Check-in took an incredibly long time. What bugged me the most was that they have parts of the jump area that need to be run by employees... for example they have extreme slides with mats that the kids can slide down. We were there for 1.5 hours and these slides were open maybe 15 minutes before they closed again. When we had about 20 minutes of jump time my child asked 2 different workers if they could open the slides again and they both said "no". Probably because they were too busy talking to each other than to actually work. Overall, my kids had fun but for the price we should be able to utilize all the zones. read more

Such an amazing place to take my nephews, I had an amazing experience here at Defy! The workers are very helpful and very patient, especially Roberto the worker that helped us check in, he was very kind and patient when we had to sign waivers he really knows what he's doing very professional and very happy while doing his job. I give this place a 5 star review! Very satisfied with my visit to defy! read more

This was our second time at defy. This place is so exciting for all ages with so much to do. Best trampoline place in town and worth the price. Some of the young female staff members have bad attitudes and probably need need a lesson an being nice to people who pay their pay check. read more

Would recommend they change their reservation system if they aren't able to honor your online reservation. Online they had 50+ spots available for the time slot we wanted and then when we arrived they said they were at capacity. Ridiculous. Covid has been limiting capacity for over a year now, time to get organized or you'll lose a lot of angry customers to other spots in town who have figured it out. read more

Very dirty, and poorly staffed. Half the attractions are closed or are broken. Many better options in the region.

It's fun for the first 5 minutes the staff there talk to girls not doing there jobs me and my friends were getting watched and stared at the whole time kicked out because I was friends with someone who got hit by girl and did nothing to them just walked away read more

It's dirty everywhere. And I called to make a reservation for my children, after my third call they finally picked up and hung up on me.

THE WORST. I brought my nieces a few weeks ago. Both girls were jumping in the trampoline area. As they were walking on the matted edges in order to get out. One of their employees was doing flips and jumping around and landed on my youngest niece, he broke her collar bone and dislocated her shoulder. The kid then ran into the employee area and hid. No one came over to see if we needed help. Eventually they called the ambulance but we will never be back. read more

Anyone who has gone to get air and rates get air higher then here is whack this place is awesome. I love the super tramps and just all of the normal ones, yes it's a bit dirty but the trampolines and refs make up for it. read more

This is THE coolest place. They have tons of areas to have fun and get all your energy out. We came on a "lock in" night where it was open until 2am. They had games and fun obstacles and lots of extra things to do. The lights go out and it's all glowing with cool music. Random but fun note: they have different design of socks which are fun too - I went to another park and they didn't have the grip socks and I was falling all over the place. The staff were INCREDIBLE and so helpful and fun to be around. Everyone was so friendly, we made lots of friends and the energy was awesome!! If you have kids, this is the PERFECT place for them to run around and get energy out... I don't have kids and I'm 28 years old but I came with friends and loved it so definitely great for all ages. Can't wait to come back. read more

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Truly like this place. Maybe just a few attractions less than Spdr Monkey. Clean. Friendly and helpful staff. I hope these guys bury the other tramp park around 100th & Wadsworth. Please don't hire any of their former rude staff. Enjoy the pic! Maybe rethink the padding. If the pipe needs padding, maybe the support structure should be covered too. (About stomach high) read more

Sky Zone Trampoline Park - Padded pipe with mount not padded. Hmm. - Trampoline Parks Near Me - Thornton, Colorado

I bring my kids, 11 & 13 almost every Saturday night for the glow jump. It's seems busy, there is always a long line to check and many people jumping. My big concern is there are not enough employees, the check-in line is super slow and the past 3 times we were here they only had one staff member monitoring the floor. At one point there was an over turned water cup in the main walk area, when we told staff they stated they'd get to it when they could because they were only 3 employees that night. Ugh, slip hazard. I tried to get paper towels to clean it and they said they don't have any. Defy has great potential and I hope more staff get hired from the pandemic. read more

This is the best trampoline park ever! It is my favorite place to go as a gymnast! There are so many different things to do there! I would highly recommend going if you have a chance? read more

This location does not honor reservations. We arrived at our time and the location was packed, and it appeared that people were arriving and jumping the line to be let in despite the fact that we had made our reservation. We were told we could come back several hours later if we wanted. Ridiculous. read more