I was was contacted by the owner who told me that that individual was in fact, 15 years old. He had previously stolen managerial keys a week prior and they had been having issues with him and he has been banned from coming back. I appreciate them taking the time to investigate this as well as keeping it safe for young children. read more

We always have a wonderful experience at this Sky Zone. It's clean and feels safe. the staff is always very friendly and welcoming. Dominic is always so wonderful. He always there to answer any questions upon arrival and is very friendly. We love this Sky Zone! read more

We had a party recently here and upon arrival they hadn't informed us that the arcade cards we purchased (abt 100$) in our couple hundred dollar (6-800$ party pack) package were invalid due to it being a third party. They somehow couldn't get it to work. The food we ordered was also not available such as an all meat pizza and Cherry pepsi. The food we did receive was cold and the whole staff were teenagers barely holding anything together and barely knew much of anything probably due to poor leadership and seemingly no management anywhere to be found. Broken soap dispensers in both bathrooms, graffiti, broken water fountain, broken glass on the floor, and a very poor party host service AT LEAST for the price we paid. We received a 150$ refund for reasons appreciated after a good 20 mins of figuring stuff out but giving this place 3 stars is generous enough. Good experience with jumping but service and prices for the crappy quality is nothing we will be bothering with in the future. read more

Sky Zone Trampoline Park - Arvada - The 12oz (if that) Party drink "pitchers" for a sip of refreshing soda. You WILL need 5+ refills or more smh. - Trampoline Parks Near Me - Arvada, Colorado

Sky zone was clean and the staff was nice It wasn't too busy. My nephew loves the zip line. We will definitely come baxk read more

Sky Zone Trampoline Park - Arvada - Sky zone - Trampoline Parks Near Me - Arvada, Colorado

Take the pictures of all the fun stuff you have off of Google maps. There was none of them when we got here! A bit misleading. They definitely have trampolines though read more

We have been to skyzone before and loved it. We found this one and the website said it had a bunch of stuff like a wipeout zone, skyladder, slide and some other things that our usual one did not have so we drove 30 minutes away to come to the Arvada one and it had trampolines, a small ninja course, and a zip line. smaller then the one we normally go to and way less fun. I recommend going to the Thornton one over this one. This one is definitely not worth the money we spent. read more

Sky Zone has really let me down. The addition of arcade games a few years ago was bad enough, but these giant screen games they just installed on the main floor are a huge disservice and disappointment (see photo). I bring my kids here to run and jump, not stare at a screen. They can do that at home. Again, a huge disappointment. Sorry. I won't be renewing our season pass. read more

Sky Zone Trampoline Park - Arvada - Video games - Trampoline Parks Near Me - Arvada, Colorado

My 4 year old daughter absolutely loves this place. There are so many stations to choose from that go from easy to challenging...keeping my daughter interested and interested and interested. Love it. Wish it was just a bit less costly though, we'd come way more often. read more

Getting more and more lame. Just a bunch of foam areas with some bouncy sections. I guess people get hurt and sue them.

Used to be great, helpful employees and a safe feeling. Now it's staffed by entirely teenagers it seems like, that couldn't care less. The zip line is extremely unsafe, no employees man it anymore, leaving kids to fend for themselves. It's a bad accident waiting to happen. They don't seem to have any limit on capacity, so at times we'll go and there's barely room to move let alone enjoy yourself jumping. Going to have to end our membership soon and look elsewhere I'm afraid. read more

First off, I've NEVER seen this place clean. It's unpleasant and not maintained well. Second, the staff seem like they would rather be anywhere else but here. That's not a reflection on them, I've found that when employees are indifferent, it's 100 percent a reflection of the boss. Third, if you get a membership, the only way to cancel is to call or COME IN. That's ridiculous, and it's just a way to make it harder for you to cancel and instead continue to bill your credit card. read more

If it wasn't for Jay assisting me in my daughter's birthday party, I would have rated a 1 he was so pleasing to work with. The whole place plus the room they put us in had no air conditioning it was so hot a lot of my guests left early, the "dedicated" party host was nearly nowhere to be found I literally had to keep coming back to the concession stand to keep refilling our water and soda pitchers The dodge ball area was out of service due to springs being broken when I pay for a birthday package, I expect all the play areas to be up and working to gain the whole experience. other than that, I am just so happy to have Jay helping me and my guests out even though he was busy as well, he still made an effort to keep checking on us. Thank you, Jay you are the man! read more

I'm giving this 3 starts because my kids had a great time. However I was pretty annoyed, they wouldn't let us order pizza as they said "we are making ten pizzas right now and we have like 10 parties today we aren't making any other pizzas" I asked all day? she said "I don't know I leave at 1" I know this is a kid run establishment but come on my kids want to eat too. so I just let go and order a Dr Pepper while I waited and told the kids we would get food when they were done. guess what? no dr pepper. ha. Other than the food the place seemed to be moderately clean, all staff but the front desk looked upset or tired. Games were all working so that was good. For $84 for 3 kids for an hour and a half it was ok, read more

I have emailed Skyzone on 2 separate occasions to see if we could resolve 2 membership fees for children that are not mine. I never received any response back from them and I feel like even if they weren't going to reimburse me, a response would be very much appreciated. If you get talked into purchasing memberships, make sure you ask them about their cancellation policy or you will find out the hard way like we did. I feel like this should be discussed at the time of purchase. Not when you actually go to cancel the membership. Because I didn't cancel the memberships 72hrs before the billing period, I was charged for 3 memberships- 2 of those memberships I will never use again because it was for our daughter's birthday party. Not a very professional way of handling business, Skyzone. read more

Half of the trampoline areas are closed because they are broken. This made every other trampoline zone way too crowded to the point where it was dangerous. read more

They charge $25/kid for 1.5 hours of play, plus charge an additional $5 for their socks (and won't let you bring other identical socks in). What a rip off. New management also changed their policy on pricing last minute. Will not be coming back which is a shame, because it used to be great. read more

My daughter has a blast every time. A lot of the arcade machines need to serviced. Overall it's great!

I wish I could give a better review because there are some fun activities here which I appreciate as a retired PE teacher. However, the facility is sorely lacking in supervision. Yes, you sign a waiver and are responsible for your own children, but there should be at least one adult walking the floor seeing that rules are followed. At this facility, all the help was behind the front counter. Some things I observed: 1.Children monopolizing an activity and not letting others have a turn 2. Children staying in the pit under the climbing wall and throwing the foam cubes around without exiting the area 3. An injured child's parent asked for ice. The front desk had him wait for a few minutes while she completed a transaction. Safety should come first. Just because you require waivers, doesn't mean you should blow off all supervision. We have been to other indoor play areas that do a much better job, e.g. Ninja Nation. Also, some type of age limit should apply or there should be a toddler area. I saw 1 and 2 year olds in crowded trampoline areas. The day we went, there were 2 daycare buses there and the place was packed. Use at your own risk. read more

They have major staffing problems. Tons of staff, but all kids with no manager and none of them do anything. Really filthy concession area, and a pretzel with cheese took over 35 minutes. Bouncy stuff is like other ones and kids love it, just don't count on them for the party stuff and avoid the concession area unless you just need a $5 fountain soda with no ice, served up in 10 short minutes. read more

Absolutely horrid customer service absolutely disrespected my friends and family charging over $170 and had no care about it whatsoever. Highly doubt not recommend coming here unless you want to be robbed of your own money and on top of that be disrespected about it too, really needs some better management and workers who know how to respect and treat there PAYING customers. read more

Awful. DON'T DO A BIRTHDAY PARTY HERE Pizzas etc were not ready and still had trash in room when we were supposed to go in. KIDS were starving as they had been jumping for 90 min Awful management as they were way understaffed to handle 35 bday parties in one day and 4 ro read more

This place is DISGUSTING, the workers don't care about their jobs, I don't think management cares either. All staff I counted 5 people at one time literally sitting on the check in desk, when guests would come up to the desk after doing the waiver, one would get up seeming bothered that they had to help someone and take a payment. One of the staffers had the colored arm bands all stuck together and stuck to his shirt walking around the building with them all the way to the floor. The entire place was incredibly dirty looks like it hasn't been swept or vacuumed in weeks. There was used socks all over the floor, not one clean table in the place and only 2 tables were being actively sat in by parents. They only had the smallest size of youth socks or adult XL. But it's required to buy them, even though they don't fit and do NO good too small or slipping off the entire time. The food court was out of nearly everything. No corn dogs, no pizzas at all, no nacho cheese. Had 3 of the icee flavors working out of 8 selection. The "padded" floor in the arcade area and the warped wall were a trip hazard, carpet was torn up and attempted to be taped down, yet it was pulled loose at the base of the wall. There was a very loud beep/alarm that played nearly the entire time we were there. The arcade area power was on when we got there but went off at 6:45 pm and never came back on. An employee "playing basketball " knocked open the light above the basketball court (fluorescent bulbs now exposed) said "oh shit" in front of children then walked off. HUGE safety hazard. I think the owner of this franchise or whoever really needs to evaluate the business, people working for them, people they have running the show. It's a disaster and embarrassment honestly. $60 I wish i would have never spent, we will be going to another jump place in the future. I will also be posting a review for other parents/parties to see. read more

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I really like this place. Our first time at this location, but we practically lived at the one in Ventura CA. My son loves the dodge ball and this location has jousting, that was new. They have great specials, today being one of them, where he and his friend got to jump for two hours for under $30. Snack bar offers quite a few items and doesn't over inflate the prices since you can't bring in your own drinks. I sit upstairs, rarely anyone is up there, plug in my laptop, ear buds, and watch tv or get work done. win-win!! Staff is friendly and helpful which is always a plus. Great place to bring active boys! read more

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The employee told me and my friends that if he signed us up for the membership it would be cheaper than just paying for one day. He told us this after we had signed the waiver to jump and put our email, name , and birthday into the system. He then assured us he would cancel the membership promptly after signing us up. He never did, so me and two friends were each charged around 30 dollars for the next month. I emailed their membership team and told them what happened. They said that I signed a document that said I agreed to the recurring charges of the membership. However, I never signed that. There is no signature anywhere that says I did. They used my name, email, and birthday from the waiver to say I signed off. So clearly the employee signed it for me using the information from the waiver. Now they refuse to give me my money back after I was lied to by an employee. They're using my information from another document to prove their case as well. Super shady! Do not go here!!! read more

Biggest waste of $50 for a 3 year old and an adult to jump. All activities are basically the same. Total crock! $50 freaking dollars! Go to Slick City and have way more fun for much cheaper. read more

The purpose of this review is to inform people of what they're walking in to. I believe Sky Zone is under new management as of 2024. Not sure of the exact date. Before the change in management, we loved it. For the most part, it was clean and well run. There were lots of young employees, but it was obvious they were trained well. Fast forward to now and it's a complete disaster. First off, it cost me and my son $50+ to jump for 90 minutes. I don't know what the temp was inside, but I didn't feel one wave of air conditioning the entire time we were there. It was hot and very uncomfortable. Unnecessarily, they have added a bunch of massage chairs and a small arcade on the floor. That's to bring in more money I'm sure, but a complete waste in my opinion. This should be a place for exercise. The young employees under this new management are awful. Constantly on their phones and really not doing anything. There is no longer an attendant assisting kids with the zip line and it's only a matter of time before a child falls off that platform due to the reach being too far. Not to mention the excess rope that could become wrapped around a kid's foot and pull them off. The dodgeball area had 5 tattered, random balls that looked like they had been played with for 20 years. They were different sizes and had tears in them. There was small debris over all the floors. Looked like they hadn't vacuumed in a long time. If you attended this place a few years ago and came back today, you would be shocked. We have held our son's birthday here a couple times, but they won't be seeing any more business from us. It is so clear that they are only focused on one thing, and that's money. I would not recommend this place due to safety and cleanliness issues. read more

This adventure was amazing my 6 grandchildren had a blast. My two son's 28 and 48 kept racing on one of the optical course's. They had a blast as well. The food was amazing. Great place to relax and enjoy your family. If my kiddos are happy I am happy. The staff was helpful and kind. ​ read more

Fun for kids, germy, loud nightmare for parents. Won't let you bring in your coffee, blaring awful music, overcrowded and smells like feet and pee. Place is just generally dirty. read more

I paid close to $500 dollars for a birthday party! Very unorganized! Not a single adult in the building to give clear directions. Kids walking by me and the birthday party not asking if we've been helped or what to do. Pizza was late, party host disappeared so we had some other confused child attempting to help us out. Can't enter room early to decorate. An absolute mess and very disappointing. read more

Really cool place for kids, teens, and adults! There's lots of space and a very clean break room kitchen area. read more

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I was disappointed that this place charges the same for a child of any age. A less than two-year-old was the same $24 rate as an adult. Though they do not have a designated toddler zone. A child that cannot do much more than toddle around is charged at the same rate as an adult is crazy. I would not suggest this location for children under the age of four or five as they are limited in what they can do. There is much fun to be had for older children but as we have both it would be very expensive for a child that has no designated zone for their age. read more

If you're going to take your kids to an indoor activity place I highly recommend Sky Zone in Arvada. Always properly staffed that cares and looks out for the kids. It's well lit, clean etc. There's also a zip line, ramp wall, etc. We drive by two other metro area trampoline parks just to come here! read more

Alright, I'm not gonna lie. this place is alright-ish. the problem is the employees and FUCKING FOAM PIT. I went in there, and I sunk. I got stuck, and this JACK-OFF sorry excuse of a decent employee, instead of helping me, critisized my hole I dug to escape, and old me to make sure I filled it in when I got out. I was crying, furious that not only was the stupid foam pit trapping me in its sickening depth, but also that this employee--whose job it is to make sure customers have a good experience-- wasn't helping me and instead was prioritizing the hole I dug in a frenzied panic. i am NEVER coming to this HELLHOLE EVER AGAIN. read more

I was at sky zone when I was with my child around a few weeks ago when I had heard someone raging and using inappropriate language thru the Walky talky, me and my child where at the foam zone when we had heard this, around many other kids and family trying to enjoy there day and have fun, hearing how this is the way this manager speaks to there employees makes me as sick and question the environment, as a mother of 2 babies and one being 16 the possibilities of my child or the mothers children working in a environment like this is so heartbreaking and sick, I had asked a employee who was speaking and they said the manager Joseph and they had proceeded to apologize that me and my kid and family all around had to hear this. read more

Not enforcing their mask policy despite displaying that it is requited on their website and signage. Most guests were not wearing them at all. Would not recommend until after pandemic. read more

My son loves this place and it's even better after the remodel. They have new monthly passes that pay for themselves in one visit. Trampolines, rock wall, obstacle course, and dodge/basketball. Everything is clean and in good condition. read more

I've been to this location twice with three of my daughters between the ages of 6-10. The first time I was outraged by pricing (around $65 for 1.5 hours for 3 kids) and socks so I only paid for my daughters to play. It was a weekend and obviously busy but that didn't hinder entertainment. The check in process was quick and easy but again, just shocked by prices and extortion for shocks. Considering my kids are older than toddlers they had fun with all the activities but definitely watch out for big kids barreling by your littles. The rules are strict at each location too. Not much enjoyment when you can't jump with your kids or buddies in the same square. I understand it's for safety but if you are going to allow me to "fly" in the air towards a basketball hoop 10 feet in the air, why can't I jump with my kid in a square? The second time I went with all three kids and there was a deal going on. 2 hours for price of 1 and it was a Thursday between 2-4pm. 4 of us got in at $65 this time and I decided to jump. I now understand the sock reason. Those socks with little rubber grips help immensely with not slipping when you are getting some good momentum going. Especially the tramps that are positioned along the wall at an angle. I would always slip around on the tramp with normal socks. Even though I didn't want to purchase the socks I'm glad I had to. Overall, the price is really expensive compared to other trampoline parks. It is nicer and cleaner but the restrictive rules make it aggravating to a point I'm more worried about breaking a rule than having fun. Lastly, the staff are all youngsters but they do the best with what they know. It has potential. read more

I visited sky zone with 4 kids today after staying away throughout the pandemic. I felt comfortable enough to go this time after JeffCo announced a mask mandate that would include all who are vaccine-eligible, including children over 5. Well, less than 20% of the folks there were masked including the majority of the workers. Another mom and I inquired and were given many inaccurate and changing excuses by the manager. Two stars because we still had fun. It's sad we won't be coming back. read more

The assistant GM really works her tail off and was doing her best to ensure that the guests were having a great experience. She honestly deserves a raise. read more

This place sucks. It was $100 for 4 adults and 2 children to jump for an hour. They also make you buy their special jumping socks. The "main" jumping area is divided into about 7x4 jumping squares and you're not allowed to jump with anyone else in their square. The girl running the area today was kind of hateful to the "rule breakers" and that was something I didn't appreciate as a mom. The foam pit was fun except the person working that area didn't enforce ANY of the rules and it was kind of a free for all. The jousting area looked fun but both our kids were too young to participate. The slam dunk and dodgeball areas were also too grown up for our kids. We couldn't access the toddler area because that is an additional cost per child. Overall this place is probably ok for older kids, but we definitely won't be back. read more