1. Big 5 Sporting Goods

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Vallejo, CA

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Big 5 Sporting Goods

2.6 (45 reviews)
Closed • 10:00 am - 8:30 pm

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8 years ago

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14 years ago

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10 years ago

i think its a great store especially when they have there sale promo's & dan the manager is very helpful

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Review Highlights - Big 5 Sporting Goods

“Sorry to say I have to go through a process so that I may possibly be able to buy and own a firearm.”

Mentioned in 2 reviews

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2.7(58 reviews)
14.6 mi

Old man, young Dan is the Man!!! So helpful, so kind! Great value comes with membership rewards…read more Compared to the Pleasant Hill site, they're a bigger store with more inventory, but Fairfield Dick's honor Military discount daily, Pleasant Hill does not. As proud US Army Veteran this blesses my heart very much. I love our Country and Fairfield Dick's store!

The manager, Victor, needs TRAINING. I didn't even know he was the manager but I asked him whether…read morethey had a specific item in stock IN BLACK OR WHITE (I had already looked myself and only found PINK), he said "whatever is out is what we have", I asked can you check on your device? He unwillingly/rushingly scanned the PINK item and stated "Nope that's all we have is PINK". I asked, so not in back either? "No". I could tell he wasn't dilligently looking so I asked another employee if they had the item in BLACK OR WHITE..he found "THREE AVAILABLE" IN BLACK. As he was on the register he only pointed me back to the area I had already looked. I said I already looked there, he said "ok well then we don't have it, whatever is out is what we have" Long story short I looked online and ordered the item for pickup, about 30 mins later I receive a message that my item was ready & drove back to the store to pick it up. I asked to speak to the manager, and I couldn't believe it was the same guy who told me they didn't have it! We all make mistakes right, but it was just the way our initial interaction went that I knew he was being lazy. Further, rather than apologize he double-downed on his explanation that they only had PINK. Like bro I'm holding it in my hand & it says available online? I realized he only scanned the pink item, so of course it didn't bring up the other colors that may or may not be available. He was like upset I found it?? It's just annoying that I was just in the store and all he had to do was take 2 minutes to assist me. There were more employees in the store than customers & nobody could spare a couple minutes to simply look for an item, isn't that apart of the job? It was super weird bc Dick's employees are usually very helpful. I hope Victor is having a better day.

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4.0(33 reviews)
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I was looking to upgrade the treadmill during the pandemic. The best part was when I called in with…read moremy requirements, Chris shortlisted the best of the lot (Matrix and Precor in my case) and guided me with options since there are so many choices out there to make from. It was then super easy and helpful to narrow down on the treadmill I needed. Treadmills are pretty heavy and we don't normally change them often. I think a good guidance is the key here, so we can focus on other things in life. He also recommended me to install a dedicated 20W power outlet for the longevity of machine (which was as per the manufacturer's recommendation) and a good quality mat with link to purchase from. I see how he cares for the customer and provides valuable data for us to decide on. Chris also offered me a good price for trading in my old treadmill. The price is unbeatable. All treadmills are serviced and as good as brand new for a fraction of the price. I did walk in to a showroom for a brand new machine which was much more expensive (after all discounts) for a lower level model. Chris also came by twice to install the treadmill and then the mat, as the mats were not in yet. I can't thank Chris enough for this machine. There is also warranty coverage and service available after the warranty expires. That's a complete package I would say.

I don't typically leave reviews, but I wanted to thank Fix Fitness for fixing my elliptical and…read morethen servicing my treadmill for free! I wasn't expecting that. The technician also brought the correct parts with him so he could complete the work in one visit, which was nice and saved me money from paying for a 2nd visit. Definitely recommend giving them a call!

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Highly recommended…read more For a little more than the new price of the consumer elliptical I'd been eyeing, I was able to buy a used commercial model (Life Fitness 95X Inspire) that is newer and better than the ones that are in my currently closed gym. I was concerned that anywhere I'd go to buy used fitness equipment might be like the used car buying experience, but that was not the case at all here. Dave was friendly and helpful, and I never felt like he was trying to pressure me to buy anything or spend extra money. When I asked if this machine had TV built in, he said he could just add a TV attachment on for free. When I said I was hoping to find a cheaper model, he got on the phone right away to try and find a source for one. I ended up buying the first model I looked at anyway. Delivery was free to my location, and I imagine that if you are further away or have lots of stairs, any delivery fee (if there is one) would be very reasonable. They were accommodating in making the delivery fit in to my constantly changing schedule, not to mention originally setting up a time to visit the warehouse to check out the machines.

Went here for a month while on travel. The gym was very clean! The staff was super helpful and I…read morehighly recommend to anyone in the area!

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Big 5 Sporting Goods - sportgoods - Updated November 2026

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