I like this Cabela's. Must larger and SAFER than the Tacoma Bass Pro. Everyone is friendly here…read more Except the cashiers. They are always grouchy.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

Great birthday party! After a small scheduling miscommunication, the staff and owner made sure my…read moreson's 12 birthday party still went off without a hitch. Pizza was hot and fresh and the party room was very clean! (Along with the entire facility). The staff was very kind and helpful to the kids the whole time. Great service all around. Thanks again for a great place to celebrate, and all you did for us!

From the owner: South Sounds premier baseball and softball hitting and training facility. Individual and team cage…read morerentals, camps/clinics and professional instructors!

They are closing this location soon. We are very sad about it. The employees didn't know the date…read moreof closure.

My mother and I visited the Lacey Coastal store and witnessed one of the most disturbing things…read moreI've ever seen in a retail setting. Several White Leghorn chicks were actively pecking at and eating the vents of other chicks. Three were bleeding severely, and we immediately separated them while my mother ran to get help. Instead of responding with urgency, the employee who identified herself as Shawna became confrontational and accused my mother of being rude for the tone she used while trying to report an animal welfare emergency. When you're watching baby chicks being seriously injured, you expect staff to focus on helping the animals, not criticizing the customer asking for assistance. The store manager, Garrett, later spoke with us and acknowledged that they had more chicks than they were selling quickly. The enclosure we observed was overcrowded, contained mixed breeds, had no food available, and very little clean water. Those were the conditions we personally observed, recorded, and photographed. I reported the incident to the city, which informed me they would be monitoring the situation. I also spoke with the regional manager afterward. He apologized, asked for my mailing address, and said he would send gift cards as an apology for our experience. I provided my address, never received anything, and never heard back despite the promise. The gift cards aren't the reason for this review. The real issue is how the animals were being kept, the dismissive response when we asked for help, dishonesty, and the failure to follow through after acknowledging the situation.

Pro tip: If you like your silver coins and your dignity, keep walking…read more Brought in a beautiful 1986 peacewalk 1 oz American Silver Eagle. Today April 08 2026 Silver is sitting at $73-$77/oz right now and these things retail for $90-$96 easy. They handed me $48.17 like they were doing me a favor. Wow. Just wow. You get a $1 "Pawn Buck", lol wait wait that's not a loan offer, its a bill, we actually spoke to a customer??? Ok ok heres your imagination participation trophy for showing up with something valuable. The ticket says I'd need $64+ to redeem it after 90 days, highlighted by a big purple-circled $16.25 "itemization of the finance charge" that feels like they just made up a number and hoped I wouldn't notice. Storage fee, doc prep, the whole menu of "because we can" charges. Meanwhile, another buyer on Pacific Ave offered $68 on the spot. $68 vs $48, and zero chance of my coin becoming their new wall mount. This isn't pawning....this is comedy hour with your assets as the punchline. Washington has rules on these fees for a reason, and the $16.25 line smells like it's doing the cha-cha around them. If you're in the olympia area and enjoy losing money with a side of creative accounting, go right ahead. Everyone else? Take it to a legit coin shop to at least get spot prices... You'll get actual spot value instead of this financial stand-up routine. Do better, or at least be funnier about robbing people.

Great folks with fair prices and plenty of sales! You never know when you might need them in a…read morepinch and they've been there for me for over fifteen years on and off!

If your looking for a particular item they will probably have it. Dont forget to watch out for the…read moremoose very friendly shop. Lots of helpful suggestions.

If you are into fly fishing or thinking about it, this is a great place to do business, if they…read moredon't have an item they can get it promptly and the selection of flys and good advice is endless. Give them a try if you haven't already.

Employees always go above and beyond! Always have what I need in stock and Always have great…read moreclearance stuff!

Brought the pups the PET VET vaccinations they have in the back. Do yourselves a favor and RSVP…read morefor it online because if you want to do a walk in, you may not get in since there will be a lot of people in line. I've done it twice and even though I was first in line the last time, it took 20 mins for me to get through and it just got slower for everyone behind. What they'll do is they'll send you a text to let you know when to get in line, so feel free to wait in your car until you get that text. It costs about $150 for the vaccinationsor each dog and even though that sounds like a lot, I priced it out with a vet and it was going to be $300 to $500, so this is really a bargain. The staff is nice and very gentle with the dogs.

They do pretty well for the space they have. My girlfriend likes the small section they have…read morededicated for women's clothes, shoes, accessories, etc. It's nice to see that a smaller store will actually carry women's stuff. I've found everything I have came in looking for- can't ask for much more than that!

Emily the store manager was very helpful in helping us pick out the Elliptical Machine that fit our…read moreneed. She had our best interest in mind and gave us the pros and cons of the equipment compared to price. When we picked out the right Elliptical, she arranged to have it delivered and set up to work perfectly.We would give her more than 5 stars if possible!

I walked in back summer of 2020 interested in fitness equipment, the team there noted much of their…read morestock was sold out, but the item I was looking for should be back in stock in a couple months. I'm patient. I gave them my contact info and they noted they would call me once an ETA on its arrival was expected. That was 6 months ago, not a single call. I went down the street to another shop and they were great with the followup. Fitness Shop needs to actually follow up. Severely disappointed.