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Big 5 Sporting Goods

2.9 (36 reviews)

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2 years ago

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7 years ago

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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3 years ago

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5 years ago

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7 years ago

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6 years ago

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6 years ago

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6 years ago

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8 years ago

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5 years ago

Customer service over all horrible seems no one wants to work on a Sunday if that's the case find another job

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4 years ago

I went in last minutes, like 30 minutes before closing, and the manager and crew were friendly and patient with my kids and me.

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13 years ago

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5 years ago

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11 years ago

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8 years ago

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12 years ago

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7 years ago

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9 years ago

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14 years ago

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11 years ago

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8 years ago

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14 years ago

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7 years ago

Great customer service! Have all the shoes I want here always on sale! Have all the support gear also

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15 years ago

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15 years ago

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13 years ago

Ever since I was a kid, I've been going to Big 5. Nothing really changes there. Service was great, shout out to Daniel for helping us.

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9 years ago

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12 years ago

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9 years ago

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10 years ago

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11 years ago

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Ask the Community - Big 5 Sporting Goods

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DICK'S Sporting Goods - Signage on the ground level, though the store is on the second level

DICK'S Sporting Goods

(194 reviews)

$$

My first time in this store after placing an online order for pickup. Store is located in Torrance…read moreon Hawthorne Blvd on South end of Del Amo Mall. This store is huge and had a lot of merchandise for different sports. There were 2 floors and we were assisted by a friendly associate who pulled our online order. After trying it on, my husband thought he'd need another size and another associate went to grab it for us. It was a better fit, so we went in line to make the even exchange. Lines moved quickly and associates were helpful.

I had a couple of hiccups with this location…read more We placed an order online to be picked up at this store. Everything went well, until all of a sudden the order got canceled. We assumed the item might've sold out, no longer in stock, or just bad inventory all around. We decided to go in the store to get what we needed. We asked the cashier what happened with our order and he had no idea. We asked if they had it in stock or if another location had it. They went to check and luckily there was one Betts Jersey left in my size. We also signed up to get $20 off purchases of $100 or more. We did all that at the store and when it came to checking out, it turns out the coupon wasn't available until after a few days or something. We ended paying full price, no problem. The manager explained to us, if we wanted, we could bring the jersey back and repurchase after we got the coupon to get that $20 back. I didn't get the coupon until a week later which was to expire in 2 days. I went back to the store with the coupon forgetting that the $20 was actually NOT a free $20 off anything. It was $20 off ANOTHER purchase for $100+. So basically, a trick to get you to buy more, which I didn't end up using. The coupon wasn't quite clear and tricky to be honest. Beware of those marketing schemes and ads you see online or in store! The only upside was that the staff were very understanding and helpful. We went back looking for another shirt but they didn't have it in stock and they were nice enough to call the El Segundo location to hold the item for us. We went to that location, picked up the item easily, and there were no issues. Just keep an eye on the sales and ads -- and know what you're really getting. Another suggestion for this store is to keep better inventory. There had a ton of the same stuff but limited in other areas.

Big 5 Sporting Goods

Big 5 Sporting Goods

(57 reviews)

$$

Jonathan was super helpful and a great employee. They have adult roller blades too. Top tier…read more Thanks bro!

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

DICK'S Sporting Goods - Large store

DICK'S Sporting Goods

(231 reviews)

$$

I was standing at the checkout line in the El Segundo Dick's Sporting Goods on December 23rd, 2025,…read moredoing my last minute Christmas shopping for the males in my family, when I had a moment. The last time I was in this Dick's was December 23rd, 2024, doing the same exact thing. I feel like what I'm supposed to say here is "I need to be better about Christmas shopping ahead of time," but I'm so tired of just saying what I am supposed to say. I'm going to start saying how I feel, no matter the backlash. Truth is, every time I finish the last-minute-panic-shopping, I come out extremely proud of what I've gotten. This year again, they were almost all hits. Shoutout to Dick's Sporting Goods. They are always there for me in the Holiday crunch time. I'll see you December 23rd, 2026. IG @johnny.novo Tiktok @jnov__ Substack @johnnynovo

Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

Big 5 Sporting Goods - sportgoods - Updated May 2026

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