The last of its breed in the area!...This place is great for camping and outdoor supplies.read more

I strongly suggest you take your business elsewhere. I went to the store to inquire about a…read moreproduct. I was literally laughed at when I asked about whether they had what I was looking for. I followed up with whether they could recommend another business. The response was you should look online. What's funny about that is when I looked online their store was recommended for what I was looking for. Don't waste your time with these people. Rude would be an understatement.

Was checking and and told the associate I did not want to give me email, twice. At the end he gave…read moreme my sports bras and didn't even offer a bag to put them in (I would have paid for a bag). Please tell me what women possibly wants to carry around her bras for the world to see out of a store? Very unprofessional.

I visited this store yesterday afternoon Sat., 4/23, with my family, and we were very disappointed…read morewith the level of customer service we received. We waited in line for 15-20 minutes while three employees were standing near the front registers, and it was clear that they were more interested in chatting with each other than helping customers. When another female employee came back from break buried in her phone I reasonably asked "would it be possible to call for help so that another register could be opened--customers are starting to leave." She responded by snapping at me and sharply said "we're understaffed, the whole world is understaffed and we're doing our best," as if it was my fault. I have never been treated so rudely by a retail employee. I responded by affirming that I knew the world is understaffed and just asked if it were possible to call for help customers might not leave. She continued to argue with me and asked "would you rather have employees helping with the fitting room or register?" It took uttermost control not to respond to her unprofessionalism. She then begrudgingly opened a register to help customers murmuring insults under her breath as she did. I felt humiliated and embarrassed in front of my family and others who were in the store. I understand that employees might be under a lot of pressure these days, but that is no excuse for treating customers so disrespectfully. We have been long-time Under Armour fans, but this experience has left a very bad taste in our mouths. Afterward, my 4-year-old son told me, "I didn't know girls could dress up like bad guys." Sadly, we will think twice before returning to your store or recommending it to others.

Shout Out to Bella who helped set up my 7yo 1st fishing pole!…read moreShe was very friendly, accommodating and very knowledgeable with the products they are selling. My son surely enjoyed his first lesson in setting up his bait and tying special knots. He was able to do some fishing on our our trip to Sylvan Lake. She made our summer trip to the mid west a memorable one.

I stopped by Bass Pro today to check out the firearm selection, and I'm so glad I did. I had the…read morepleasure of speaking with Jeff B., and he completely elevated the experience. As someone new to firearms, I came in with a lot of questions--and Jeff was patient, knowledgeable, and genuinely helpful. He walked me through everything: how different models function, important safety tips, key terminology, and the pros and cons of each option. His guidance made all the difference in helping me feel confident about my choice. Thanks to Jeff, what started as a simple browsing trip turned into an incredibly informative and exciting step toward owning my first firearm. And I had a lot of fun!

Nice Really cool…read morestore, with lots of boots and stylish shoes. Very rockabilly feel. I miss some of the older options though. Back in the day, I picked up the neatest pair of white leather dress shoes ever - made in Italy.

From the time we set foot in the store, until the time we left with our boots, we were treated like…read moreRoyalty. The service was second to none. The entire staff was on point today. Not to mention, the 35% discount on Black Friday. Thank you ladies for a wonderful experience. Scott & Cindy. 11/29/24.

There's very limited selection in style and size, no size indicator on shelf so you need to spend…read more30min+ looking for 1 specific size and color. Cashier can't and does not count cash in front of you, we got $51 instead of $59 for exchange, went back in and cashier added dollars and we counted again before leave still missing a dollar. Seriously? Had to wait for cashier check out other customers, there were no apology/conversation for the mistake (twice) and I felt the 2nd employee/manager(?) standing by is very ignorant and idk maybe racist against Asian? The 2nd employee/manager just watched us wait this whole time with long face, did not greet us, did not assist, only greeted and apologized to the other customer (non-Asian) who checked out while we waited for cashier to correct cash 2nd time! Never heard of this business and will never come back, only good lesson today is to teach my brother how to count cash correctly (from cashier experience) so hopefully he won't get mistreated and cheated with cash transactions in future :)

DO NOT BUY SHOE CRAP NIVAL ON LINE ! bought size 10 by mistake and I tried to exchange for size 9…read moreand they don't have the color or the size I'm looking for anymore ! And it's only less than a week later ! $24.99 + TX to the trash ! Customer service sucks big time !

Love the people that work here. This store is super friendly and knowledgeable about everything. I…read morecame in just to ask a few questions. Walked out a lifelong customer. I have brought many of my friends here, all are now life long customers. Jason, Boyd, Josh, Penny, and Todd are awesome and super friendly people. Definitely will keep recommending to everyone i know! - Yoshi

I've been coming to Ironhorse Armory for years. Back when it was a small, family‑owned shop, the…read moreexperience was consistently excellent. The staff Donny, Penny, and the old owner were always friendly, knowledgeable, and professional -- they made the place feel welcoming and trustworthy. Since the shop has changed ownership, things just aren't the same. The newer staff seems very inexperienced and not nearly as helpful. Customer service has definitely slipped, and the overall atmosphere feels less professional and less polished than it used to. On top of that, ammo prices are noticeably higher than what you'll find at big‑box stores, which makes it harder to justify shopping local. I used to rate Ironhorse a solid 5, but at this point it's closer to a 1. There is room for improvement, and I'd love to see the shop get back to the level of service and professionalism it once had.

My $100 shorts had a broken zipper. My wife went to swap…read morethem at Park Meadows for a new pair because they said they were used and wouldn't give her back the money. The "new pair" had a 2 month old receipt in the back pocket from a hardware store. New pair... Really?!?

amazing customer service! out here for a trip to Colorado and the guys in there made me feel right…read moreat home. helped me with selection and overall really amazing experience.

Mid - I typically place fairly large orders. I feel like they hope I'll just pick up the order and…read morenot double check the products. this is the 2nd order in a short amount of time that I was missing product from that was "shopped and ready for pick up". When I sent my son back inside with the order (I'm disabled and didn't leave the parking lot before going through my order), they claim they were out of the products missing from my order. If that's true then why does it clearly say on my receipt that those products were shopped? Something shady is going on and I'm tired of calling customer services.

I walked into this store today and was immediately impressed. The staff welcomed me at the front…read moredoor and gave me a brief run down on what was for sale. The store is bright, colorful and very clean. I walked around and enjoyed smelling the dozens of candle choices as well as soaps and body sprays/lotions. I ended up buying several candles as the sale was so good. The entire time I was in the store, the staff was eager to help. I love being around people that actually enjoy their jobs. I will gladly return to this store.