A BIG SHOUT OUT to the following employees at Alhambra BIG 5, Diego the manager Amelah Diana Way to go on your great service and dedication to keep the store extra straightened and clean. Great experience today! Will definitely shop at BIG 5 Alhambra location again!! KM read more

The store is not huge so they have a limited inventory on all types of sporting gear, but it's a great selection for it's size. We came in to check on weight lifting gloves and they had exactly what my girl was looking for with their limited stock. I was browsing the shoe racks and they have some good deals. read more

Big 5 Sporting Goods - Play ball MAR2026 - Sporting Goods Near Me - Alhambra, California

Do not come to Alhambra big Five. Poor customer service , the manager should get fired. The store manager refused a return purchase even with receipt. I told him I'll take a picture of the store and the receipt to leave a bad review. He took a swing at me, tried to grab my phone and threatened to throw my phone on the ground. How dare he tried to attack me? I wish I took a video of his face. This post is already after the fact. I drove to Monterey Park big Five and had no problems with the return at all. They smiled and even asked if I needed any other assistance. read more

Store is well organized and easy to find what your looking for. Staff was friendly and knowledgeable about their products. Was in there looking for a soccer ball and did not know they lose air when not played with. Staff told me that can inflate it at the register so that was a nice to know. read more

This location lasted more than other stores in other areas. Just to prove that we need this Big5 in Alhambra for sure! They have many selections of shoes, sporting gears, accessories and many more! Plenty of parking in this plaza. They generally provide good customer services, at times, need to smile and greet customers though. A smile usually brightens someone's day and make them happy to buy whatever they have in mind! read more

Great customer service from all staff. Amelah was very helpful in my purchase of Dickies work pants. Diane was also friendly along with Alan I belive. I wear a W36 L30. Wasn't available. 38 30 was snug on waist and length fine. I went with 36 32 which Amelah had on stand buy for sale. Pants are very comfortable and worth the 39.99 and change. I look forward to going back for another amazing experience. read more

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Although the sales are great, customer service at checkout is far beyond that. I had a coupon that was applicable to my purchase but she was very rude and unwelcoming. Therefore she lost an extra sale. Very disappointing to see cashiers so unhappy and rude during their shift. read more

Absolutely horrible experience from start to finish. From the moment I walked in it was clear this place doesn't care about customers. Of the two employees working, both were absolute garbage and didn't know what they were doing, and they made it painfully obvious they'd rather be anywhere else than helping people. I asked a simple question and they acted like I was interrupting their entire day. To make matters worse, it was almost **8:30 PM and they were rushing to kick everyone out even though it clearly says online that they're supposed to be open until 9 PM on certain days, yet the staff was already trying to close up shop early and bounce every last person out the door. Shelves were messy, the store was disorganized, and it felt like walking into chaos. The whole atmosphere was uncomfortable and unwelcoming. Register lines moved slowly, and no one seemed to care that people were there to shop. Honestly, it felt like a giant waste of time. Terrible store, terrible service, and absolutely no reason to go back. I do not recommend this place to anyone. read more

I was looking for some sneakers and what made the visit 5 stars was Michael's customer service. He has a great attitude, is patient, and very polite. He even went above and beyond by finding my sneakers at another Big 5 location. It's not common to get such amazing customer service nowadays, especially a non high end establishment. Michael deserves a raise or a bonus! Big 5 also has great deals on shoes. We frequently shop here for our athletic needs. I like that this location has ample parking. read more

I've come to look for a boy sneakers for my kid. They have a lot of good selections. The person working in the shoe section was very helpful. He deserves praise but I don't know his name. The value of the shoe is great and affordable. Parking is great and shared with planet fitness, Wells Fargo bank, etc. read more

Let me just start by saying this Big 5 is well stocked and organized. I received great customer service from Damien. He was very helpful, very responsive and friendly. He made our shopping experience very enjoyable and I was pleased to find what I was looking for and more. As I was waking the store I dropped my money bag and Damien brought out to me as I was leaving the store. Very honest individual and I'm very grateful. read more

This place is horrible. I got a rain check on an item that I wanted cause they didn't have it the first day of the sale that's ridiculous. Nothing worse than going into a store to buy something you saw and they're so-called ads. I received the rain check and haven't been called yet. The rain check policy is horrible. They take your number and file it in the trashcan I think cause I haven't gotten a car and it's been months. I love the store though I'm a big five customer for life. They just suck on stocking their cell items and helping a customer out after they give them a rain check read more

Very well stocked and organized and customer service is supreme. Helpful manager and happy staff Best big 5 I have been too read more

The good: I had some store credit for Big 5 so I decided to check out this location. The interior looked more updated and more modern than a few of the other locations in SoCal that I've been to. The place was nicely organized. They had a lot of slides (the slippers) in stock compared to a different location I went to. Big 5 is much smaller than Dick's but they offer great sales and it has a nice mom and pop feel despite being a chain. The bad: The cashier told me I'd find knee pads/elbow pads (for rollerblading) on the right but I didn't find any. I searched around everywhere but didn't see any in stock. The interesting: Big 5 refers to their original 5 locations in California. read more

Here's where I go for all my sporting goods like round-balls, pumps, gloves... whatever you need, they probably have it. There's a clearance sale at the store, hopefully they're not going out of business! Make sure you support your local businesses before they shut down. read more

Yo yo yo what's going on beautiful and sexy people? Went here yesterday on 3-3-20 and today 3-4-20 and here are the highlights. 1. I was looking for more Los Angeles Lakers-Clippers t-shirt to add to my collection. As we speak. I have 7 Lakers t-shirts and 2 Clippers t-shirt. I would like to get more to add to my wonderful collection. 2. I love it that everytime that I visit this Big 5 Sporting Goods location. I am greeted with a welcome!!! 3. Thank you to Dom for takeing care of me and also remember my face from previous visits. I will come back just for her and the manager Art. 4. Until next time. Go Lakers-Clippers. Keep the faith and take care. Best, David read more

Big 5 Sporting Goods - Showing my Los Angeles Lakers-Clippers spirit 3-3-20!!! - Sporting Goods Near Me - Alhambra, California

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Since I had these shoes I bought last year for almost $60. I feel its good to my feet. But on January 2022 i bought twice first 9.5M and it hurt top of my left foot and same with 10M. And make my top foot reddish. I should put tissue paper and band aid. Now i'm not buying this brand of shoes. It feel the texture is more hard than the one i have last year is soft. Dr Scholls's Caliber Sr Men's $34.99 I am so disappointed. You cannot return shoes if u wore it even a day. read more

Hit or miss. Went for ammunition and was told ammo was in stock so I went to get the appropriate paperwork came back in and the previous sales person was on break or whatever the next heavier set short haired feminine speaking gentlemen didnt want to make the sale. Wonder if it was a discrimination thing but o well went to el monte location and was helped. 5 min away from home and rather just drive to a real gun store or the el monte location on peck rd. Poor customer service. Smh read more

If Yelp would allow me to give zero stars I would rate this store absolutely no stars but since I cannot post my review without giving a star I have no choice but to give 1 star. I always have problems at this big 5. Been here 2-3 times and this will definitely be my last time here. Anytime I try to make an ammunition purchase the managers never want to help. I came in today to purchase my ammo after my background check was approved and as soon as I asked for a manager the front end cashier called the manager and while the manager was on his way to see why he was being called the cashier asked what I needed a manager for and when I said "ammunition" the manager heard, visibly looked upset, scoffed and the cashier shrugged saying, "sorry I didn't know." Meaning- he didn't know the reason and he basically HAD to help w the ammunition purchase. Not to mention I called before I came in and asked for a manager, (since a manager is the only person who could sell ammo to customers) the moment the manager answered and I asked to make an ammunition purchase, he hung up on me. While there, making my purchase another customer came in to purchase a box of ammo. The same front end cashier asked if he needed assistance and I overheard the worker at the front ask the manager IF he wants to help that customer. They just literally don't want to help with ammunition purchases and I don't understand why. They also did not call me to let me know my background went through when they said they would. I completely understand places get busy, but it had been a week since I first came in and typically my background only takes 2-3 days so not calling me to let me know is ridiculous. The manager, Victor most importantly needs to be retrained or let go. Victor is not only unprofessional, rude but sexist as well. His entire staff should also be retrained as they all do a very poor job. I get this is some crappy hourly job but if you're so unhappy here and don't like helping your customers, do yourself a favor and move on. read more

Don't trust anything they tell you at this store. They lie. Especially management. I saw the ping-pong table on sale at big five. I called big five to confirm it was there. I went into the store. It's a half hour drive, and we have a pandemic, so. . . I went there, they told me it wouldn't fit into my jeep, so I said I would come back the next day if I could find someone else to transport it for me. I called back within an hour after leaving. After putting me on hold for 15 minutes, two separate times, so i would definitely be back in the following day, today. I confirmed with Paco that my item would be on hold. Because it's a pandemic, I was concerned that it still be there, because it is very difficult for me to get out of the house and to Alhambra. I called in at 9:45 in the morning m, before they opened, and spoke with Jessica, a manager. She confirmed it was still there, but for Some reason it was not on hold. I told Jessica that I had gone to the app task rabbit to find someone to help me transport it so it was very important to me that would be there when I pick it up. I told her I'd be there by 12:30 PM today. At 12:20 I am at big five, in a very long line for social distancing, and I see my ping-pong table being wheeled out of the store to somebody else's car. When I asked if that was the ping-pong table I had on hold, everybody said we didn't know what I was talking about. Chris, one of the guys wheeling the pingpong table out to some lady's car, was apparently also a manage. He basically told me it was my fault for not paying for the day before. Even though I had spoken with Jessica, Paco Marco, and now Chris, they sold the thing that I had driven all this way to pick up. And then offered me a sub standard indoor model for the same price. It is remarkable to me, that during a pandemic, the customer can make every single effort, and the store will just screw them over anyway. To blame me for the fact that they went ahead and sold something that a manager had put on hold, it's disgusting. Chris went through three different reasons why he thought I should've just paid the day before. I didn't have anyone to pick it up with me, and yet, I put it on hold three separate times and they still sold out anyway. They repeatedly made false representations to me and then tried to sell me on something else. Chris was indifferent to the situation, and Jessica just hid in the back of the store. Shrugs abound, but honesty is in rare supply. At least admit what you did. Don't wait till I show up and blame me that you sold something you guaranteed to me. While I'm standing right there. read more

I am truly in between a good review (thanks to their return policy) or a bad one (the product was abysmally crappy). Bough 2 fishing rods which were seemingly healthy looking. I wasn't going to fish anything crazy so they were going to suffice. These were in the range of $30-40 a rod. After a visit to Castaic Lake and catching one large mouth bass (which I released afterwards due to small size) the rods started to break. The lever on one came off! are you kidding me? and the other one was not locking and kept reversing. Boy. RETURN* I brought the rods back in 2 days and without any questions, they gave me store credit. I should also mention that we were able to get our fishing licenses here too the first day and it was smooth sailing. read more

Every time I go in I am welcomed at the door and they check on me through out my visit. If I do need help and they are busy, I am never waiting long. On 2/11/23 I was helped by Michael in the shoe department, he was all over the place helping me and several other customers. He was very polite and eager to make sure I had what I wanted to try. Please let the staff know about how impressed I was with their effort and performance. D read more

I find each Big Five is a different vibe and experience and I think it has to do with the people Alhambra has been helpful and the store has had a good variety of work out clothes and sports equipment I have needed for my son. Once you sign up to receive email coupons they keep you up to date on the sales and sometimes it's pretty good stuff so I do think this store deserves 5 stars! read more

HORRIBLE SERVICE. Even from the store manager! Have such a horrible customer Service. ( victor ) Did not help whatsoever with what we needed and got upset we brought a punching bag to cashier. Nobody assisted and still had my bf TACK THE BAG TO WHERE HE GOT IT FROM read more

Bought some weight lifting gloves and they stained my hands I wrote to Weider and they never responded I took the gloves back and was treated terrible. Probably the worst customer service I've ever had at a Big5. read more

Big 5 Sporting Goods - Sporting Goods Near Me - Alhambra, California

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Terrible terrible service. Workers were unknowledgeable about their products and their placement around the store. I understand if you move things around that is fine but don't tell me you don't carry it. When I looked online for the product it said there was some instock I expect that to be true. The guy even checked his inventory and they said there were two. I was looking for innova disc golf and when I asked the guy he couldn't find it anywhere. When I came across it he was like oh there it is....okay fine I found it. I asked if there were any more INNOVA disc he said all of them were innova. I can clearly read the packages dude. They were not. There was only one innova brand there. That wasn't even the one we were looking for that they said was in stock. read more

Big 5 Sporting Goods - Sporting Goods Near Me - Alhambra, California

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Beyond 5 stars! I called looking for a very hard to find rifle. Kenny the manager answered and said they had only one, but there was a waiting list, he'd put me on it. I said yes but didn't expect him to follow through. He called me and said the people before me didn't show up. He scheduled a time for me to come in and he was great when I was there. Here comes the 10 day background check...on the 11th day I called to make sure all was good...Kenny said my background hadn't cleared yet but he'd check daily and call me back. Again he kept his word and called me the next day to let me know my background had cleared. No gun shop has ever been this helpful I swung down there and when I walked in, Kenny greeted me by name (remembering who I was) and once another guy at the gun counter heard my name he said "you're Jason? We have your rifle ready, let's get you set up and out of here." I wish Big 5 sold hand guns and a greater variety of guns in general because I'd buy all my guns from them. This big 5 in particular was amazing! read more

Worst customer service. Went in for ammo purchase and Manager Victor Espinoza absolutely did NOT want to help me with ammo purchase. He shook his head and scoffed and threw a tantrum when I asked for ammo purchase. They do not give a call back once background has cleared even tho they say they will give you a call. And they love to say they're on the way out over the phone. To save you time just walk in and ask for Manager then ask for ammo purchase once you see the "manager" face to face. Also ask for DROS Number (15 digits) so you can see yourself when background has cleared. Just type in DROS ammo background check in search engine read more

VERY KIND STAFF!!! During covid Andrew and Kelly are so helpful and patient. I'm so grateful for encountering them :) Andrew pointed out I might have carpal tunnel which is true! I didn't realize until after our conversation. Thank you for taking the time to explain the solution and symptoms, solving my health problem early on! Kelly was also very kind, she found that the item has been switched to a left hand and went to find a solution. I really appreciate the time she took to also try to put on the album. There was also another staff member that had carpal tunnel symptoms and she also offered advice! Everyone is so kind and helpful. Thank you staff for working during this covid pandemic. Truly this location is exceptional. read more

Not a big clearance section, but the staff was friendly. I don't think the prices are great, only when there's a sale item on advertisement. Came here and found what I was looking for. Note- parking lot and clientele in this plaza are horrible drivers, be warned! read more

Father's Day gift , opened the box and had some Missing pieces, called the location and they said "oh sorry about that, ya come back and get store credit" what the fuuuck... um ok. Thanks Brenda for the help. And no I'm not getting store credit. SMH I don't want anything else from this location. Always something missing or ripped here. read more

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I saw a pair of tennis shoes on sale called to check stock and the shoe department checked for me and told me they had one pair left of my size and offered to hold them for me and when I arrived there they were sitting at the front register with my name on them! These people ROCK!!! read more

I was waiting in a long line around 1:50pm but then I was next to pay... cashier took the item out of the box and check to see if the item match the box... but then over charge me with out saying anything... I have to come back into the store and ask to get my money back... really dishonest place... beware read more

Jonathan .he was very helpful good service.today I came to big5 to buy myself some shoes Jonathan was friendly was great.thanks Big5 read more

Big 5 Sporting Goods - Pumas - Sporting Goods Near Me - Alhambra, California

Not sure why all the hate for this place. It's a Big 5 sporting goods, you come here when you need to get a quick replacement for some kind of sporting good because YOU NEED IT NOW! It's not a specialty sports retailer so they won't have all the best high end gear, this is a shop that tries to cover all the bases so it has a little bit of everything and for the most part its going to be lower end and medium grade goods. Everytime I come here, I already know what I'm looking for and lo and behold they almost always have it, I grab it I buy it and I leave a happy customer. If you had the time or the money, you obviously wouldn't be shopping here, but since you're short on time or you're short on money thats why you came here. It's Big 5 this is what they do. read more

They have everything sports related. Good one stop shop for sporting goods and other miscellaneous cool stuff read more

Went in for ammo. Waited early in the morning before store opened. Super friendly and considerate staff. Will return for other purchases.

The worst customer service, no one gives a shit. Waited in store for 35 mins after asking for help, the employee just sat in the back and never came out to ring us up, we walked out after standing at the register with no help at all. read more

This Big 5 is really starting to get old and could probably benefit from just a total makeover. Came in for a July 4th weekend sale but just had an impossible time finding anything I wanted and the people working weren't much more help. Decent place if you know exactly what you want and need to pick something up really quick, but honestly half the stuff in the aisles are opened and damaged, so unless you're looking to get something cheap/on a budget, I'd say go elsewhere. read more

This place has all sorts of sporting gear! They have hunting, camping, swimming gear, and so on, so forth. They even have backpacks available for students. I like that in the water sports section, there was a variety of swimsuits. One piece, two piece, reversible one piece... Man, it's just too many to list out. The backpacks section had varieties, too. From rolling backpacks to tie-dyed Jansport backpacks, you name it! However, there is a problem with all this variety. It's a jungle in there! I almost got lost in the varieties of sporting gear! I suggest that they should put the gear in places where people can actually see them instead of having them hidden behind other gear. I thought of this because of experience. You see, I went to Big 5 recently and got distracted by looking at backpacks that were all sorts of colors. After a short while, I got back on track and started to look for what I actually came for: a swimsuit. After a few minutes of looking, I thought it was hopeless. I asked an employee where the swimming gear was. It turns out that the water sports section was sitting near the backpacks that I was looking at a few minutes ago. Big 5 has variety, but I think it may be a little too much variety in such a tight space. However, if you are looking for a specific sporting item, you will most likely find it here. read more