Gearin' Up provided a deluxe tune-up that got my old mountain bike into good working condition, and…read morestaff were down to earth instead of disparaging my wheels like another shop had subtly done. They installed some parts I provided, and supplied others. A helpful and constructive community resource.

They took care of my issue that another bike shop told me was impossible to do. Now my bike is…read moreriding like a dream. I would say how insane it is to get a tune-up in this city. If there is a 2 week wait at Gearing Up, I can't imagine what it is like at REI or other bike shops.

Daily Rider kept my ebike for over four days to repair a rear flat for that cost over $90.00. I…read moregot it home and the tire was flat, still. I had another bike shop repair the flat for $30.00 and it took less than hour. It was noted the debris was inconspicuously in the rubber part of the tire that most people miss. Daily Rider may have replaced the inner tube but missed the debris in the tire. I say may have replaced the inner tube because there wasn't a cap on the tire when I took it to Daily Rider. I'm told caps come with new inner tubes. Why didn't Daily Rider put the cap that came with the new inner tube after reassembling, I paid $90.00 for tire repair that included a new inner tube with the cap. When I took the inner tube back to get a refund because another shop fixed the flat that Daily Rider couldn't. The person who took four days to work on my bike to no avail said that I had bad luck and got another flat on the way home from the Daily Rider shop.

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

Conti's "Navy Yard"Bike Shop A huge thanks to Theo for the…read morerestoration of my e-bike! I couldn't be happier. I quickly noticed the improvements you made that you reviewed with me: * The shifting is crisp * The brakes are perfectly dialed * Everything feels tight, clean, and precisely indexed (rides like a dream) Knowledgeable & skilled service, great attention to detail, honest & transparent fair pricing is why this is definitely my new go-to shop!" Thank you Theo & the skilled Service team @ Conti's "Navy Yard"Bike Shop! Best regards, Ron W

AVOID THIS SHOP AT ALL COSTS. I have had two very negative experiences with their service…read moredepartment and will never come back. In the most recent instance I called asking about a handlebar swap on my gravel bike. As you can see from my transcript of the call below, I clearly stated all the facts up front (Pinarello Grevil F7 2024, integrated cable routing, hydraulic disc brakes, mechanical shifting, separate bar and stem). They quoted me a price of $72 or ~$75 with tax. I came into the store today with the bike, went up to the counter and politely asked them to confirm that the price would be $72. The worker said no and then printed me out a quote $336 -- nearly FIVE TIMES the cost I was quoted on the phone. I would understand a small price difference. But ~FIVE TIMES THE PRICE? I walked away feeling extremely misled and deceived. Is it normal for them to lie to potential customers about the price to get them in the door and then upcharge them later? The time before I took my road bike w/ clip on aerobars into the shop for bar tape and re-wrapping. With a sales associate I picked out a tape, after I was told it would be long enough to cover both the main bar AND the aerobars. Upon returning I was told "Sorry, there wasn't enough for the aerobars" and was given the bike back. I got halfway home and realized they hadn't asked me to pay! Not wanting to be accused of theft, I turned around and had to come back and pay them. The cost I believe was close to $50 -- more than the cost of the tape itself.

This is the best bike store in the DMV. Lots of bike repairpeople tell you what you need instead if…read moreasking you what you want. I'm coming back with all of my bike needs!

Great service, great people, great shop! Thanks for being so nice and efficient and for taking care…read moreof my bike.

Went to Big Wheel today to have them take a look at my back tire and figure out what was wrong…read more They took the time to explain exactly what caused the issue and even showed me how to avoid it in the future. I really appreciated that they didn't just fix it--they made sure I understood what happened. And the little details made such a difference: they even asked me what kind of music I wanted them to play in the store while they were working on my bike. Such friendly, knowledgeable, and thoughtful customer service. I felt really taken care of and will definitely be coming back! Highly recommend Big Wheel!

I bought a Bianchi cruiser bike from here last year. Nice Nice Bike…read more The two gentlemen that work there are fantastic Professionals. Knowledgeable, courteous, kind, helpful. We go back just to chat with them, because they are so helpful.

After years of paying full fare for new parts for a very old bike every time I had another scrape…read moreor theft, I was delighted to find this spot as well as Arlington's Phoenix Bikes. DC has some law against selling used parts but not so, fair Mount Rainier -- the city actually donates the space to this volunteer-run effort. The co-op was founded by a bike whiz who still works the wrenches there and is eager to teach the nuts and bolts of bike repair to anyone who cares to listen. Service and parts a tad more expensive than Phoenix, but still quite reasonable, especially for DC cyclists used to paying a premium at stores in pricey neighborhoods like G-town or Adams Morgan. You can shop for parts and do your own repairs if you're so inclined. Didn't ask if they fix up bikes for sale as does Phoenix; call during their odd hours (Tue 6pm-8:30pm; Wed 6pm-9pm; Sun 1pm-5pm) for more info.

Wonderful local spot where you can find a bike for sale or learn to fix up your own bike for free!…read more The other review covers this fine - so I'm just going to note that you should absolutely make sure to call ahead to see if they are open since its entirely staffed by volunteers.

I stumbled upon this location. I needed my bike assessed and they help me with no problem…read more They made some adjustments to my tires and brakes and I was good to go. They didn't try to sell me a new bike or say my bike was old and rundown they just assisted me. Which is a breath of fresh air thank you for great service and I will be back for any of my bike needs.

Went in for coffee but the coffee closed at 4pm. Noone said hi, maybe it was my weird ugg boots and…read moreI actually ride but its ok. They do have a free library too

Knowledgeable owner and staff. Quick turn around. Fair pricing. Clean shop. They change tires, pump…read moretires, build bikes, and have a small but perfect selection of bike-related items such as reflector vests, etc. Shout out to Mimi for keeping the shop open an extra 30 minutes so I could grab our bikes before the long weekend! Don't trek it to REI or go to another bike shop--this place is fantastic and there always seems to be street parking right out front!

This is a wonderful neighborhood store. I recently visited with my kid to get them their first bike…read more(hooray!) and it was a great experience. I didn't really have an idea of what kid bike makes sense or things to look for - I was looking for advice and I came to the right place. My kid loves the bike they got here and also enjoyed picking out a helmet and sparkly reflector vest as well. The owner and staff are friendly and helpful. Nice store atmosphere and a convenient location on Chevy Chase DC's main street. I highly recommend stopping by and checking it out!

I have mentioned this on Google and repeat it here, this bike is really unique in the DMV area for…read moreoffering so many options from so many brands! Price and customer service are also great! Highly recommend!

Many thanks to Mimi and Doug at College Park Bicycles for their excellent service in repairing my…read more1983 Shogun 10-speed (which was originally purchased new for my son way back in 1983 at College Park Bicycles under previous ownership). Although I dropped in without an appointment, they began work on my bike right away. They were extremely friendly, knowledgeable, and generous with their time. In addition to repairing the derailleur, they spent considerable time talking with me to explain the nature of the work that was needed as well as providing recommendations for other repairs to make the bike safe. Over the years we have been very satisfied with College Park Bicycles for our bicycle needs, including purchasing another bicycle and various accessories, as well as for maintenance service. We have always experienced high-quality service from them, both under current and previous ownership, and all of the staff and management there have been helpful, friendly, knowledgeable, and reliable - we trust their judgement and advice and will keep going back. Highly recommended!

Canceled my appointment because I didn't press the buttons in the right sequence. Scheduled bike…read moreassembly instead of "basic repair minimum" and rather than clarify, they just canceled my appointment. By the way, bike assembly is more expensive . My appointment was canceled because I paid too much?

Best in the city! He's completely mobile which is really great, he comes to me. Very knowledgeable…read more& always patient when I have questions. Definitely recommend!