Gearin' Up provided a deluxe tune-up that got my old mountain bike into good working condition, and…read morestaff were down to earth instead of disparaging my wheels like another shop had subtly done. They installed some parts I provided, and supplied others. A helpful and constructive community resource.

In a nutshell I wont be going back to this place , I paid a-lot of money for a tune up and to have…read moremy bicycle gears touched up and for an overall tune up ( Bicycle was supposed to be ready to ride upon pick up) I waited several weeks for them to do nothin but change the tire tubes ( If that even happened) I go to ride the bicycle to work and I get 10 mins on the road I realize the tires are not even pumped ( Just barely enough to ride ) & Then on top of that my gears are clicking and clacking and clicking like I have NEVER HEARD BEFORE .COMPLETELY NEW NOISE N BIKE JERKS FROM GEAR TO GEAR UP N DOWN CLICKING N CLACKING TRYING TO GET UP Hills .

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

December 2024 update: still great! Efficient communication via text (202-396-0704), experienced and…read morefriendly longtime mechanical service expertise from Will and other staff members who are e-bike pros, quick turnarounds, and a full range of sweet bikes and practical, quality accessories. They even give you multiple repair options where are cheap fix is an option to get you moving again most quickly. Grade-A local bike shop.

Bike is like new. And I was able to drop it off while I was away on a vacation. I recommend…read moreContee's.

AVOID THIS SHOP AT ALL COSTS. I have had two very negative experiences with their service…read moredepartment and will never come back. In the most recent instance I called asking about a handlebar swap on my gravel bike. As you can see from my transcript of the call below, I clearly stated all the facts up front (Pinarello Grevil F7 2024, integrated cable routing, hydraulic disc brakes, mechanical shifting, separate bar and stem). They quoted me a price of $72 or ~$75 with tax. I came into the store today with the bike, went up to the counter and politely asked them to confirm that the price would be $72. The worker said no and then printed me out a quote $336 -- nearly FIVE TIMES the cost I was quoted on the phone. I would understand a small price difference. But ~FIVE TIMES THE PRICE? I walked away feeling extremely misled and deceived. Is it normal for them to lie to potential customers about the price to get them in the door and then upcharge them later? The time before I took my road bike w/ clip on aerobars into the shop for bar tape and re-wrapping. With a sales associate I picked out a tape, after I was told it would be long enough to cover both the main bar AND the aerobars. Upon returning I was told "Sorry, there wasn't enough for the aerobars" and was given the bike back. I got halfway home and realized they hadn't asked me to pay! Not wanting to be accused of theft, I turned around and had to come back and pay them. The cost I believe was close to $50 -- more than the cost of the tape itself.

This is the best bike store in the DMV. Lots of bike repairpeople tell you what you need instead if…read moreasking you what you want. I'm coming back with all of my bike needs!

I was in a car accident while I was riding my tricycle. I took my tricycle to Arrow Bicycle, and…read morethankfully I did not have any major damage. If you are looking for an honest bike shop. I would highly recommend Arrow Bicycle.

The customer service at this location was absolutely unmatched. The guys at the shop took the…read moremangled mess of bikes I had in my trunk and gave them back in working condition, within record time! Even was nice enough to help with my less than ideal traffic choices! lol! Thanks again!

Rented bikes for 2 days. Everything was perfect. Loved having the flexibility of riding all day and…read morenot worrying about returning a city bike rental was awesome. We had 2 locks and were able to lock the bikes at the various places we visited. Loved having the shop close at 7, so we had a full day of riding. We rode 25+ miles each day. I would highly recommend big wheel bikes.

After years of paying full fare for new parts for a very old bike every time I had another scrape…read moreor theft, I was delighted to find this spot as well as Arlington's Phoenix Bikes. DC has some law against selling used parts but not so, fair Mount Rainier -- the city actually donates the space to this volunteer-run effort. The co-op was founded by a bike whiz who still works the wrenches there and is eager to teach the nuts and bolts of bike repair to anyone who cares to listen. Service and parts a tad more expensive than Phoenix, but still quite reasonable, especially for DC cyclists used to paying a premium at stores in pricey neighborhoods like G-town or Adams Morgan. You can shop for parts and do your own repairs if you're so inclined. Didn't ask if they fix up bikes for sale as does Phoenix; call during their odd hours (Tue 6pm-8:30pm; Wed 6pm-9pm; Sun 1pm-5pm) for more info.

Wonderful local spot where you can find a bike for sale or learn to fix up your own bike for free!…read more The other review covers this fine - so I'm just going to note that you should absolutely make sure to call ahead to see if they are open since its entirely staffed by volunteers.

I stumbled upon this location. I needed my bike assessed and they help me with no problem…read more They made some adjustments to my tires and brakes and I was good to go. They didn't try to sell me a new bike or say my bike was old and rundown they just assisted me. Which is a breath of fresh air thank you for great service and I will be back for any of my bike needs.

Went in for coffee but the coffee closed at 4pm. Noone said hi, maybe it was my weird ugg boots and…read moreI actually ride but its ok. They do have a free library too

Knowledgeable owner and staff. Quick turn around. Fair pricing. Clean shop. They change tires, pump…read moretires, build bikes, and have a small but perfect selection of bike-related items such as reflector vests, etc. Shout out to Mimi for keeping the shop open an extra 30 minutes so I could grab our bikes before the long weekend! Don't trek it to REI or go to another bike shop--this place is fantastic and there always seems to be street parking right out front!

This is a wonderful neighborhood store. I recently visited with my kid to get them their first bike…read more(hooray!) and it was a great experience. I didn't really have an idea of what kid bike makes sense or things to look for - I was looking for advice and I came to the right place. My kid loves the bike they got here and also enjoyed picking out a helmet and sparkly reflector vest as well. The owner and staff are friendly and helpful. Nice store atmosphere and a convenient location on Chevy Chase DC's main street. I highly recommend stopping by and checking it out!

Many thanks to Mimi and Doug at College Park Bicycles for their excellent service in repairing my…read more1983 Shogun 10-speed (which was originally purchased new for my son way back in 1983 at College Park Bicycles under previous ownership). Although I dropped in without an appointment, they began work on my bike right away. They were extremely friendly, knowledgeable, and generous with their time. In addition to repairing the derailleur, they spent considerable time talking with me to explain the nature of the work that was needed as well as providing recommendations for other repairs to make the bike safe. Over the years we have been very satisfied with College Park Bicycles for our bicycle needs, including purchasing another bicycle and various accessories, as well as for maintenance service. We have always experienced high-quality service from them, both under current and previous ownership, and all of the staff and management there have been helpful, friendly, knowledgeable, and reliable - we trust their judgement and advice and will keep going back. Highly recommended!

The owner is great. He is very helpful and always willing to help. Usually, not enough staff to…read moresupport customers though. Small businesses have a tough time staying profitable, so will continue supporting this shop. The staff is usually polite and mostly knowledgeable, when available.

Canceled my appointment because I didn't press the buttons in the right sequence. Scheduled bike…read moreassembly instead of "basic repair minimum" and rather than clarify, they just canceled my appointment. By the way, bike assembly is more expensive . My appointment was canceled because I paid too much?

Best in the city! He's completely mobile which is really great, he comes to me. Very knowledgeable…read more& always patient when I have questions. Definitely recommend!