Pros - Mobile services - Arrived same day and within time range originally given - New car key prepared in 20 minutes - New key works great - Very polite and knowledgeable - Cost ended up higher than quoted but he charged me quoted price Cons - Don't take credit cards. I didn't know in advance so I wasn't prepared with cash. read more

Excellent and efficient service with very reasonable prices. Will definitely use again should the need arise.

So my sister in law called me over at 8am Her young son locked the garage door after they were walking out to drop the other kids off at school. We called them 8:20 they said 30 min we called again 40 min later said 30 we are waiting outside in misty rain with a 2 year old all we wanted was communication. So we could go to my house and wait or do something until then. Then look how they were texting her. Basically threating her. She was locked out with a 2 year old and they want to try to scare her. Never would I recommend this company. We just wanted to know time so we could maybe go eat run to my house or something. Never use them. read more

Bh Locksmith - Look how he tried to scare her while being locked out with her 2 year old son. - Keys & Locksmiths Near Me - Houston, Texas

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Unprofessional, rude, and a waste of time. I waited for 30 minutes for someone to show up the sign even says they open at 8:30. The man on the phone said "the guy" went to get breakfast and would be back in a few minutes but would not specify how long. When I called he said "the guy" was stuck on the freeway and then on a job. He said he'd come to me and not charge me a fee. He said he would be at my house at 11:30 that he's coming back from the air port. I message him at 11:32 seeing where he was and he's stuck on another job. If you love getting dicked around this is the right spot for you UPDATE: don't leave bad reviews either cuz this will warrant an 8pm phone call asking for your review to be removed. I'll keep you updated as to whether or not he comes to my house to confront me in person. fun! read more

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Some reviews might be old but apparently this owner likes to call his customers a b*tch. He's rude AF. And has threatened me. Prior to the text where I say 30 min is different than 50.. I called the tech asking where he was and then tried to call this 777 number to see why I was told different times and what's going on bc i have a two year old with me and been waiting for a while.. and this is how he responds to me. STAY FAR AWAY FROM THIS MAN AND HIS SH*T COMPANY read more

Bh Locksmith - Text messages from owner - Keys & Locksmiths Near Me - Houston, Texas

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Grade A+ a$$hole!! This guy is RUDE and thinks he's the best locksmith in town. My relative owns a classic car that's kept in my garage. Unfortunately I misplaced the key and need a new one made. I called a dozen services and none work on cutting keys without out a master. I called this guy and he said he'd do it because I happen to have some spare blanks. He said it would cost $150 to cut a new master and spares. We agreed to between 3-5 pm the same day (Sunday). Something didn't sit well about this fellow, so I called a couple more businesses to be safe. I contacted another listing on Google under a different name and this guy picked up and actually berated me for daring to call other smiths because who would do it on a Sunday to my particular car?? LE GASP~! I apologized and texted him my address. He replied "OK" and I just waited. I made the appointment at 11am and he never showed up. I texted again at 4:45pm and he never responded. Seriously, who does this? We agreed on a time, price, and particular service and he just blow me off. TERRIBLE customer service. WORST locksmith I've ever dealt with. Be careful, upon further online searching, this guy has 3 different business listings: BH Locksmith, BH Locksmith Southwest, and BH Locksmith Cypress; all the same guy and phone number. Avoid all of them. read more

we were not told they only wanted cash ahead of time, only when he got here. he did not give his name so it may have been Shai, Max, or someone else. He was kind of rude when we asked him any question. Yes, he did his work competently; however because of his attitude we would not use him again. read more

I made a 1 star review on Google because I drove out to this guys store and there was no one there. The guys from a nearby shop were outside and said that the locksmith is almost never there. I made a wasted trip when your Google listing showed you open. The owner replied to my 1 star review with a made up story. "Costumer was pricing ford pcm progrem told him 150 ( dealer 350-450) he wanted to pay less , told him no and he added this review lol some people are something else , B'H locksmith cypress" You have played yourself. I was coming to get a key copied for a motorcycle. DO NOT WASTE YOUR TIME WITH DISHONEST BUSINESSES. You are indeed something else. read more

Highly unprofessional and rude. I will not recommend him to any family and friends or anyone for that matter. If you want to save time and your thing fixed in 1 go then look for some better locksmith. Shai gave time of morning but came in evening 7 p.m. He did not gave a new time of 7 p.m. instead kept me on wait by saying the entire day that he will be there in 2 hrs. The 2 hrs cycle went 5-6 times and he finally came at 7 p.m. Entire day wasted Now lets come to the issue. Called him to fix the door lock of the car but he made the key of the car instead and cleared the grooves of the lock and said the problem is resolved and if the problem is still seen, I can call him. The door lock was a bit stiff when he said it was done, I told him that the key is not going in smoothly but he said it was done . The door lock has been causing issues since and I have called and messaged him many time but he always says "I will call you back in 10 min" but never called. I even when to his shop at Chimney Rock road thrice but that shop is always closed. He is not professional, and lies very easily. DONT TRUST AND LOOK FOR SOME PROFESSIONAL LOCKSMITH. read more

If I can rate this BH Locksmith -100 stars I totally would. I called to ask for a price. At first he said $90 for a door lock. But I called back second time to confirm that the lock needs to be for a commercial door. Then he quoted $160 for a commercial lock. I was thinking ok not a problem but I need to notify landlord first. So I said "Let me call you right back" But he said "BITCH don't call me back again. @#$^*($%&###%&&*" I seriously don't understand how can he handle the business like this. I simply just need to notify the landlord and was going to call him right back to provide the address... He has no manner, no class and totally don't know how to handle business. He has zero patience and totally rude when answering the call. He just lost a huge business for a commercial building. 100% Terrible person~~~ read more

Shai Shitrit came promptly and kept me up-to-date on his status. Took him less than 10 minutes to open my car up. Super nice guy and such a stress relief. Hope to never need this service again but will think of him in case I do. read more

Quick response time. Gets the job done. Great customer service. And fair pricing. Couldn't be happier with them. I would always call them first. read more

Worst customer service I have ever had. Locked myself out my house its 11pm might I add, called and texted to make an appointment. He said it would cost 95$ and yes I'll be there. 10:42 he texts me and says "got home already made other arrangements." I text him to clarify, no response. This must of been the worst luck I had. I would never recommend this place to anyone. read more

Bh Locksmith - Text message from the locksmith - Keys & Locksmiths Near Me - Houston, Texas

I needed to get a key replacement after losing my key and having no spare. He showed up very quickly even in bad weather! Such a nice guy and quick efficient service! I will definitely use them again and recommend them to anyone! 10 out of 10 great quick speedy service!!! read more

So I had a previously bad experience with a locksmith company that literally bamboozled me and then made my lock worse. So I called BH Locksmith I was apprehensive and initially not very friendly because I had a bad taste in my mouth towards all locksmiths based on my previous experience. To make a long story short the guy that answered was very helpful, not only did he opened my car and make me an smart key (i own a BMW)and fix my lock but he gave me a very great discount just out of the kindness of his heart and because I had just spent so much money with the previous disreputable company. I hope I don't have any more problems but if I do I know who to call. Very friendly, compassionate and effective company. Safe to do business with for sure! read more

Bh Locksmith - Keys & Locksmiths Near Me - Houston, Texas

This guy needs serious help....if you don't want to be threaten by him never use this company!!!I called to ask for a quote, and the man who answered the phone was very rude. He said things like " send me a picture, what do you not understand" "I'm busy, call me later". I had been asking him if seeing the picture was for pricing purposes or to determine whether or not the door was adaptable because I was still in my research stage, and I needed as much information for my boss as quickly as possible before the next level, "pricing",  and he was just rude, and ultimately hung up on me. If there was a no star, I would give him that. Update: He called me five minutes later and asked me why I pt a bad review on his page, and called me a bitch. I had to hang up, because I didn't want to exchange words with him. Update: He again and said "let me speak to that bitch". My coworker picked it up and said if he keeps calling she'll sue. he said "go sue your mother". And said he'll find my facebook, address and harass me. Update: He called five times more, and kept insulting us, and we had to keep picking up because it was a phone line. All this happened within 20 minutes. Update: He called again and called my coworker an idiot, and said he'll come to our office in person. NEVER GO TO THIS PLACE !!!! Like EVVVVEEERRR!!! read more

Tried to get a automotive key fob cut and programmed. The technician wasn't able to get the new key programmed. Instead, he disabled my original key fob program in the process, so neither key worked. He charged me $100 of the $175 total, saying he would research and fix it. But he never replied to any of my messages, he never came back to reprogram either key. Worse, I managed to get my original key reprogrammed, but the key the Bh technician gave me could not be programmed. It actually sets off my car alarm. It's completely worthless, and I expect a full refund. read more

I called BH locksmith i forget my key while I was shopping Black Friday at best but the tech came really fast and got my back on the road :) Great service! read more

Awful, rude, unprofessional, and no skills. To top it off, they cracked my lock mechanism and my door would no longer latch. He told me he would order me a replacement part from Amazon if he could not find it at the junkyard since they broke my lock which was previously working but loose. After a week of promising a delayed shipment, he started blocking my calls and I had to pay double for someone to fix their costly mistake. Unreal that they are still in business. Call someone honest because once they know your home address, you will no longer feel safe. read more

David was the bomb dot com! Locked myself out of my new house within an hour of owning it. David came by within 20 min of me calling and got me back in! The best!!!! Thanks!!!! read more

Good communication and customer service are not their priority. I asked for a quote upfront for a rekey and they failed to quote for labor. When the technician showed up he called and said he needed me to approve the cost which was higher than the quoted amount because he was adding labor. I told him that defeats the purpose of a quote upfront. We went back and forth between him and the management. Management was no help at all and kept pointing fingers at the dispatcher, the technician, etc. All in all, the technician did a good job but it's too bad he has to work for companies like this that have all kinds of hidden costs and zero customer service. What's sad is that their phone calls and management are handled by an out of town company called Pros On Call from Austin. The invoice shows it. So it's no wonder they don't care about keeping customers for this specific business. Pros On Call also answers for 713 locksmith and other locksmiths. So beware. If you ask for a quote a get a reply from Pros On Call domain, a 512 area code, or an 855 area code then you know you'll be talking to someone who is just in a centralized area and doesn't care at all. Just look up the Pros On Call reviews and BBB grading. read more

If I could give this business 0 stars I would. One star is giving them too much. I called for them to come program a fob key and it stopped working less than a week later. I contacted the guy who came to program my key and he kept telling me to give him a minute and to hold on and he never would respond back to me. I have reached out to him a few times and still no response...now when I call they have my number blocked. This is a Bad business and I do not recommend them. I will be filing a complaint with the Better Business Bureau read more

Cheap Chinese products and charge OEM prices. Promises to come back and fix the issue but once the money is in his pocket he DGAF about the customer. Just another money hungry locksmith. scam beware read more

Worst service ever. This guy isn't never on time. He does half hearted work. Extremely Sloppy. He didn't come cut my key after programming them. Absolutely a crook and liar. read more

I needed a spare key made for my front door. I went to Home Depot 3 times and they never could cut a key that worked. I went here and they made a key that works perfectly! This will be my key shop going forward. read more

Trash service. Called and was told it would be 25 minutes for someone to get there. Waited 40 min before calling to check in and was told a guy "Jonathan" was on his way that they were very busy, was told to wait another 30 minutes and 30 minutes later I called in again and was told straight up "We're too busy call someone else" You couldn't even understand this guy talk it was pure gibberish, wasted more than an hour waiting for a no one. Called another locksmith and only had to wait 20 minutes. Pure BULLSHIT this place sucks, the service is crap, the people are rude. Don't waste your time people this place is a joke. BH Locksmith? More like BS Locksmith. read more

Fast & Excellent service by David. Changed 2 locks in front doors of our business. Highly recommended! read more

David came to my rescue. As I am a busy mom always on the move I misplace my keys all over the place. I called BH locksmith. They Came to my rescue to my house. Yes my house. David came friendly and quickly started. The service is great quick and good. If you have any problems locked out your car or just at home can't find them contact them. They got here quickly it was extremely affordable they quoted me over the phone. And price didn't change when they got here. HAPPY CUSTOMER HERE. THANK YOU DAVID read more

Lost the key to start my car, and got an IMMEDIATE response. The driver was here within a half hour, and had the car running within a few minutes. Both the phone operator and driver were kind and courteous, the driver kept up communication with me as he was on his way. We had gone to another locksmith to get a spare key, and the key they gave us was off and would not start the car, only open the doors. This key works on both, the first time, so these guys definitely know what they are doing. Highly recommended by this customer : ) read more

Staff are nice and helpful but the owner is incompetent. He doesn't value your time & expects you to wait around for him. I called him and tried to set up an appointment. But he told me just to call him the day of, so I called him around 9 AM. He said he has a few jobs and would give me a call back. I asked him for an approximate time and he said "I'll call you back". If you can't complete the job, please notify your customers. No response till today. There are better locksmiths out there. I called another locksmith after that phone call, the gentleman came right away and was so professional and helpful. I recommend conducting business with someone else that values their customers. read more

They promised to come and reprogram my car key fob but never showed up.. i'm not talking about 1 time promise, it was over 2 weeks of daily calls and promises. so disappointed. read more

Can't say enough good things about this guy. BH locksmith saved the day. Someone got on a plane with the key to my 2016 Buick Encore. One phone call, BH is onsite in 20 min. Pulls the tumbler out of the ignition cuts a custom key, programs it and I'm on my way. Really knows his stuff! Thanks again! read more

Bh Locksmith - This guy rocks!! - Keys & Locksmiths Near Me - Houston, Texas

Scamers. They came to me and they git my money. They started the work couldn't do it. Then they said they have to go check something on Google and come back the next day. His name is Shai on the business card if BH LOCK SMITH COMMERCIAL AND RESIDENTIAL. HIS PHONE NUMBER IS 281-777-6030. I PROMISE HE IS A SCAMER. DO NOT DEAL WITH HIM. read more

It received three stars because of the following reasons: 1. the lock broke down too fast. After 3 days of using, one side of lock is completely broken. Reason of breaking down is because my door is thicker than the lock design, so it couldn't connect well. If you think your front door is thicker, please make your voice heard. Otherwise, another $25. 2. He said $20, but he fixed my door for $25. That's not a pleasant feeling when expectation wasn't met. 3. One star for being on time. 4. One star for being polite and willing to explain what went wrong. 5. One star for doing the job right. read more

Ori was amazing. Came in a very timely manor. Cheapest place to offer service. We called over 10 different locksmiths in the houston area and we guarentee that his prices were the best read more

Best locksmith company in Houston!!! They were willing come out to unlock my apartment during hurricane harvey. I am super grateful for them willing to help during this devastating weather. Their service was very efficient and honest. Will definitely recommend them to anyone who need a locksmith. Thank you! read more

My vehicle was stolen with the key and the person who stole it only left it because he had a flat that he couldn't remove. He took the key to come back for it so I needed to get the lock changed and new a key made. I called BH and they gave me a quote, had a small miscommunication where they only gave me a new fob and reprogrammed it but they immediately came back the next day and changed the key as well. 10/10 would recommend this place, they keep their word and are efficient and experienced. read more

Great company I was stuck out of my house in the worst time possible, when the storm was in the worst time and I called literally every company in houston to help me and nobody even answered the phone and only this great company answered and rescued me THANK YOU GUYS SO MUCH!!!!!!! Highly recommend read more

We had an unexpected need to have a lock rekeyed late in the evening. I simply chose BH because their address was nearby, and was hoping for a quick response. David was here within 5 minutes. The price was more than fair for a short notice, after hours service. He re-keyed my lock within 15 minutes, and also was able to help neighbors on the same visit. He was personable, neat and professional. read more

They were timely and polite and showed up wearing a mask. Not only did he replace my lock but he made sure to adjust the insertion point so the lock would turn smoothly. This is my second time using their sercices age would recommend to anyone. read more