I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

My 2017 HP laptop was slower than Thanksgiving, Christmas AND New Year's Eve. I wanted to see if it…read morestill had a chance at an extended life! I actually read a few recommendations for Connectionz on Nextdoor. Of course, I came over to Yelp and the reviews here were just as complimentary. Called and made an appointment with Tony to drop off my computer. It only took a few short hours (and a very reasonable fee) to get my baby back in my hands. It's running sooooo MUCH BETTER!! Tony informed me that, with a modestly-priced upgrade of the hard drive, my baby can function just as competently as any new laptop on the market today. I am extremely happy with the service I received. I highly, highly recommend!

I asked Tony to help fix my laptop after the screen went haywire and he had it fixed within a week…read more Not only was the price reasonable, he was incredibly accommodating and kind. Even when I bumped into problems later down the road, he gave me quick assistance. Within minutes!!! I was so grateful for his help and assurance, I sincerely couldn't have asked for more.

I would like to express the highly professional operations I always encounter (for many years) with…read moreAJCC Tech. My contact, Dustin Mullen, only provides the most efficient, reliable and prompt service for any computer-related needs! All technical details, problems and issues are always fully resolved to my complete satisfaction. Dustin accomplishes all this with a positive and confident approach making each occasion that much more satisfying! I have (and will continue) to highly and happily recommend Dustin Mullen and AJCC Tech for any computer-related needs. Peter Somogyi

I highly recommend this business. Today, I brought in my Dell laptop and Dustin, the…read more owner, quickly diagnosed and resolved a networking and connectivity issue. He makes house calls, and is a reliable and honest young gentleman. And his pricing is very reasonable. Coincidentally, Dustin/AJCCTECH is the same computer repair person my sister highly recommended!

Excellent service, very fair pricing! Fixed my PC during the weekend. Very knowledgeable and…read morehelpful!

Good job is all you can ask for. Fast and efficient. Glad to find them in my neighborread more

Came here to get my computer built after being too busy with school. The people here are fast at…read moreresponding on finding the price for your computer and also provide real time updates when coming your computer. Office is a little hard to find as they're located on the top floor and down the corridor. However, service was phenomenal and my computer works well! Work highly recommend coming here for computer services!

I cannot recommend someone more to help with any and all PC needs than Curtis from BlissVector! As…read morea first time PC builder, I ran into a few hiccups that even an at-home IT technician wasn't able to fully address despite hours spent attempting. Upon calling BlissVector, Curtis was very communicative and helpful right from the start- offering aid through phone so I wouldn't have to drag my heavy PC over to the store since he immediately recognized the issue through my descriptions and had a quick solution which is truly amazing Within the next couple hours, all the issues that kept me from making my build usable became a thing of the past! I am so grateful for the assistance and felt thoroughly supported throughout it all. I will be coming to him and his team for all my future tech needs!

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I have been going to them for over 17 years, and they never let me down. They have very reasonable…read moreprices and short wait times. All the guys are super smart, and they try to save me money when possible. I never go anywhere else.

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Always dependable and I like the personal service. My Mac's come home very healthy!…read moreLooking for someone to take care of your Apple products, come see Jack, he's the best.

Recently, I was desperate after my MacPro was hacked by a scammer posing as a fake remote tech…read moresupport person. I shut off my computer, went to Yelp and was happy to find someone who specializes in Apple/Mac. I then asked my La Canada Flintridge friends and one person endorsed him whole-heartedly. I called Jack and lucky for me he said to come over in a couple of hours. He has a nice, bright office next to his house, not far from the freeway exit for Trader Joe's. He's so easy to work with--smart, personable and clear. He knew exactly what needed to be done. I have a backup service, but having done a backup install before, I knew that would take days. Jack took care of everything and had my laptop back to me that same day. There is nothing like the security of knowing your computer is only in the hands of one trustworthy person instead of sitting in a backroom, handed off to someone you've never spoken to. Also, Jack is an authorized Apple tech and his fees are fair. He also helped me choose the right router (I was about to buy something I would have regretted). I have told all my Mac friends about him so I thought I should get around to posting here. Two things you should know: 1) Be sure to call first, he only sees people by appointment and 2) He takes cash and checks, no credit cards. If you have a Mac, this is your guy.

Spoke to Jonathan about a problem with my home computer. He told me that his company didn't provide…read morethat type of service. I asked him if he could refer me to someone who could perform that type of repair. He replied that any computer repair company should be able to make that repair. He questioned me about the issue that I was having with my computer. I asked him if he told that the problem was major and worth fixing. He asked me if he could remotely connect to my computer and see the problem. I agreed, so he proceeded to connect and check my computer. He tried a few things and immediately found the problem. The repair was rather simple for him, but would have been major for me. I am giving this review for other potential customers because this technician's diligence in building his company's reputation in the industry is outstanding. I called this company by chance and got rewarded. He fixed my computer without hesitation and I am very grateful for all the help he gave me. Thanks again, Mark N

My husband and I are older and a bit computer challenged. We were having no luck trying to connect…read moreour new HP printer/scanner to our WiFi. We went on the Web to contact "HP Support." It seems we started out with HP Support but were intercepted by ??? and we didn't keep an eye on the addresses to see we had been intercepted by another site. After being asked a lot of questions ending with "what security system did we have on our car and our house", we quickly ended the connection. Immediate PANIC!! We felt we had given out way too much info and were going to be hacked big time. We contacted our trusted, knowledgeable tech guy that we had seen for years. He had retired in the last year (Oh Drat) but was willing to try to help us find out if we had been hacked or not and how bad. He checked all he knew and then referred us to Chris at WinC Services who he felt would take care of us. We immediately called Chris. Within a few minutes we knew we were just plain lucky to have been referred to Chris. He took over our computer and did a thorough search and luckily, found nothing awry. He was very calm throughout the search and we begin to feel relieved by the minute. Then, he talked us through a lengthy set up of our new printer/scanner. The information included with the printer/scanner said, "Quick Start Guide." HA. Maybe in HP's world, but not ours. I strongly advise anyone who needs tech help to call Chris at WinC Services first. You can waste your time checking with others, but yes, it will be a waste of your time. If the other guys at WinC are as talented and knowledgeable as Chris, you have found your gold mine. We did. (My husband is writing his own review in support.)