So I called to see if I could walk in on a Friday evening, a man answered and said yes come on in. I arrived, sat briefly and then they sent me to a pedicure chair... which was not clean. I started to make them clean it before putting a bag in but decided... let me just see what they do. Let's see how they normally conduct business. No, they did not clean the stains inside the foot tub before putting the bag in.
Next, they turned the water on and let me soak as they finished working on other patrons. The guy who sat me offered me "wine" and I waited. Finally a woman who seems like a manager or maybe owner comes over and offers me a nail color option tray. I told her I had my own color. This is USUALLY where the level of service changes for the worst, which it did!
For some background info, I've always brought my own color to nail salons. Why? Because my colors and quality of my polish is always top tier. I'm originally from Brooklyn, NY, and most round the way nail salons would love my color & design choices I brought in. But here in 2024 Charlotte, all they care about is money! You bringing your own nail polish means two things to them; one... you're not getting gel, which costs more money, and two... they assume you'll PROBABLY choose the basic and cheapest pedicure package. Unless I'm familiar with your salon and the caliber of their higher end pedi's, I'm absolutely going to choose the basic pedi. Why?! Because most salons do not live up to the quality of the higher end salons that charge more for REAL spa experiences.
So they did exactly what I figured they would, the possible owner/manager chick ditches doing my pedi and puts me off to the rough, balding older lady, while she does the gel pedi next to me. Grandma clearly feels a way also because they probably do that to her all the time, put the customers they don't want off on her. So I feel her pain, but at the same time this was NOT a pleasant experience... for either of us I'm sure!
I'm not one to make a fuss, unless it's absolutely warranted. So far, she cut my big toe nails way too short and nipped my cuticles. Not to mention pushing & pulling my feet like she's angry at me for something. We'll see if I bleed towards the end and how well her polish job is. I told myself I wouldn't tip because I'm tired of being forced to spend more on these BS "spa pedicures" in dirty bowls of water in order to get decent treatment, but I feel sorry for gram gram! Stay tuned... FYI, my polish matches my ALREADY DONE NAILS PERFECTLY, hence why I chose it and brought it here, will determine what I do. Wait... NOT paper towel between my toes? But you mad that I didn't get your "spa pedi" in a dirty bowl?! HA! So far this ish looks like trash. She cut my toes too short because she rushed thru this with an attitude. Yea, no tip and I won't be back.
So in conclusion, maybe if you decide to spend more on mediocrity, you will have a better experience. But let me take my tail back to South Park. I'm tired of these people.
Pics are posted. She rushed thru the entire experience, filing and shaping my nail was trash. In a good salon they will shape it and then paint the top so you don't have that rigid, white top of nail. Smh this is ghetto for $27. Smh
And you know what's crazy, normally I'll top even if I have a bad experience and then never come back. But.... Nope! I'm not doing that anymore! Good luck to whomever is reading this. Hopefully your experience is better but I won't be back! read more