Quoted me a price of 175 only to then change it to 220 when she finished.. Only thing she needed to clean was 5 windows inside and out, a small bathroom and kitchen.. When I questioned her about it, she then stated, she didn't charge me for Gas- didn't know this was something I was to pay for.. never heard of this.. Upon looking at her work the windows were not fully cleaned attached is a pic if allowed. .. beware she will increase price upon completion and then argue about price and go back on her word. She forgets text keep everything, and I have RECEIPTS.. be cautious when hiring. read more

Beverly Home Cleaning - Home Cleaning Near Me - Santa Monica, California

Owner of company is as toxic and unprofessional as them come. He contacted me to change my review and then doubled down by threatening me to pay full price of the original invoice (for 4 cleaners) when only two showed up, late and with absolutely no notice that they would be late. He then threatens to take me to court. This is absolutely mind boggling. Sir- I am not intentionally slamming your business, you put this on yourself with the lack of care in your company. Instead of threatening your clients use that energy to go work on bettering your faults! read more

Beverly Home Cleaning - Owner of company threatens me to pay full price (4 cleaners when only two showed up) and take me to court because of my review. STAY AWAY - Home Cleaning Near Me - Santa Monica, California

The cleaning team arrived late, took a lunch break, did an awful job of a move-out cleaning (floors still dirty, countertops and cabinets uncleaned), and then had the audacity to charge me for an extra hour. One star. Do not recommend. read more

They have the worst service that I've ever got in the US. The guy Temo looks a normal person at first, and it seems he knows what he is talking about. But unfortunately they are just a group of people who don't know how to clean and their only goal is to scrape your money. They declare themselves as a detailed cleaning company. When we met, in the beginning, we assumed they would take care of everything. But they didn't keep the deadline and I had to hire another crew to come and clean it in order to be ready for move in. But instead they were demanding the whole amount, although they cleaned just part of it. Before taking an order, they were very punctual but after that they were gone. I was calling 3-4 times during the day to find them and understand if they were going to come and clean the house. They should have cleaned one of the sinks but they didn't.. even after receiving the manual how to clean it. I would not recommend to use their service!!! read more

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YOU CAN STOP LOOKING NOW! You've stumbled onto the Yelp review page of a true not-all-heroes-wear-capes hero, Cristina, or as I call her, the angel who helped me tackle a complete disaster apartment. She's the best in the biz. My best friend's apartment hasn't been seriously cleaned in years, and as a surprise over Thanksgiving, I wanted to clean it for him. Once I got over there and assessed the situation, I realized that there was no way I could do this without a professional. Luckily, by YELP research, an angel named Cristina came into my life. She did a one time 3 hour cleaning that included most of the studio apartment. I told her to leave one corner alone because I didn't know what my friend was keeping back there, and wanted to respect his privacy. Let me be clear that when I say "cleaned," I am talking DIRTY/ black dust filth, not just needing some tidying up. Cristina arrived on time, I showed her around nervously, then left, and said I would be back in a few hours. When I came back I was truly overwhelmed with what she had accomplished. I couldn't believe how different it looked in the short amount of time she'd been working. She also made an extra effort to help me get it clean before Thanksgiving, which was so so appreciated. I didn't put up any before photos, because I didn't want to be disrespectful of my friend, but you can see in the after photos that everything is good now. I was able to redecorate without standing on clods of dust or having a panic attack. Next stop, I'm going to hire Cristina back to do my apartment, which is in much better shape. Thank you Cristina! You made my week! read more

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Stay away from this business! Besides the fact that they do NOT bring their own equipment, and that one of the two person team was some strange woman who, even tho her partner went right to work scrubbing my bathroom, decided to spend her time following me around constantly asking me very annoying questions mostly about how to clean this or how to clean that (but would refuse to do it at all after I did answer) and, "do you have a broom" "do you have a dustpan" "do you have a trashbag" "can you empty my trash bag for me now?" etc etc etc until I had to hide in my bedroom (after which she continued doing so to my daughter for two hours at least) and that the other guy was seen by my kids at one point taking multiple pics of my husbands desk(??), so yes, on top of all that, this business just ripped me off for $360 for a full cleaning of my home, barely doing one bathroom and half a kitchen in FOUR HOURS. After the four hours were up the two person team told me they would have to come back on the following day to clean the rest but insisted I pay for that remainder amount ahead of time. So I did. But today when I called to ask what time they are coming on Monday the owner began quoting me another $360 - $500? And did not provide an excuse for the switcharoo but was just was all over the place when I asked why and what the heck. And I was promised three separate times by owner and by the team that they would return to deliver the remainder of the cleaning b/c I did not want to pay ahead of time not knowing if they would be back? But the team finally guilted me out into paying b/c they said ttheir boss insists that they get the pre payment before they can leave each residence. So this is obviously a scam done over and over. And good God, my husband of 35 years just died with our youngest son in the hospital and with the funeral being tomorrow and they knew this but did this to me anyway? And FYI I am cleaning the rest myself now and got more done in an hour than the they did in four? P.S. There are is no "Beverly" but some guy who sends a couple random people out to your home. Stay away. read more

Gave this company four chances and it was always something. 1. First cleaner came without a vacuum and used mine but I was thinking uhhh what if I didn't have a vacuum would my floors have been dirty? 2. Second time they changed the cleaner and forgot my scheduled date even though when I scheduled I set it up for month to month. Anyways that second person comes and it's a minimum of two hours. An hour and half in she comes to me and says I'm going to leave since I've cleaned everything but I'm like uhh I have to pay for two hours so find things to clean. 3. Last time cleaning goes fine and she finishes ten minutes before the two hours but I don't mind everything looks clean. I pull up the invoice and it's $20 more than my other three invoices. Guess they raised the price (which is fine) but they should've let me know. I didn't even mind paying extra since they did a good job and the cleaners themselves were friendly. So that's why I'm not giving one star but it just seems not professional. If I had a cleaning service and a customer asks to do monthly cleanings I wouldn't forget literally the next months session....weird read more

Wondering services. Professionally confirmed the appointment and letting me know who was coming. The ladies consciously cleaned everything. The oven was disgustingly. Now sparkling cleaning. read more

I needed a last minute cleaner and Beverly home cleaning responded quickly. Although their rates were approx $10/hr higher than other competitors, they were the ones available when I needed them. I had a tight timeline from 3-6 before I had to leave, and since they showed up 20 minutes past I was forced to leave them in my apartment (not ideal). The girls communicated well with me and were pleasant, wore masks and respectful of my things. I think they did 80% of the work, however there were things that I noticed weren't clean enough. The main issue was the wood floors were still covered in black dirt. My entire unit is wood and to not have clean floors after paying a cleaner is a big red flag for me. I walked barefoot on my floors after the cleaners left and had black feet by the end of the night. My boyfriend did as well. I asked for the walls to be cleaned from scuffs, and there were just grey smear marks after. It wasn't done well. For paying 3 hours worth of work I did feel like it halfway done. I wouldn't recommend this because of lack of detail. read more

My scheduled cleaner cancelled on me and I needed a quick replacement - the team at Beverly Glen was available and great for a deep cleaning. They spent 4.5 hours and I was surprised at how much they were able to get done - from the baseboards, windows, my VERY difficult to clean master shower, to the oven and minute details of my sliding closet doors that were full of dog hair in the cracks. I highly recommend leaving a list of what's most important to you (5-6 areas), and then you'll be pleasantly surprised at how much they get done - and do a great job. Not only that, their communication was flawless from the Yelp messages down to the text messages they sent me 20 min before they left so I could plan appropriately. Really wonderful all around! read more

If you need some small cleaning but would not hire for deep cleaning or regular basis. Its was over $100 for a service I couldve done but I have been so busy with work. Pros: they were great with my dogs and got alot of dog hair out of the floors Cons: they didn't clean my outside spaces when I asked and they took some of my supplies(on accident i believe) read more

I had a wonderful experience working with Beverly Home Cleaning today. The communication was fantastic- very fast response times and the two ladies, Sandy and Leticia, were the most excellent cleaners. They were very thorough and made my home feel super clean. I definitely recommend this cleaning company. read more

Amazing! Reliable, fast and easy! I 100% recommend BHC Nd will use their services in the future read more

The first time I used Beverly Home Cleaning service, I got a little unlucky (one cleaner was better than the other). But immediately after I reported this to the company, they sent one of their best cleaners to my home to fix the job. The cleaner they sent the second time was hard working/amazing and I took her name down for the future. Thank you for caring about your clients! read more

Maria came to clean my bathroom, fridge/freezer, and floors in 2 hours and did an awesome job. I especially appreciated that the job was well done and within my budget. Would definitely recommend hiring Beverly Home Cleaning for a quick and thorough job! read more

Incredibly unimpressed. Hired them for a post-construction deep cleaning and despite the two women saying my house was in great shape and they were going to get it perfect, I came home to find areas of my kitchen covered in dust, dirt in my bathtub, dining chairs covered in dust, bench covered in dust... They charged almost $500 which seemed insane but I assumed I would get my money's worth with a very clean house after my six-month renovation. They we're quick to respond to all emails and messages until I emailed them about my issues with the service and now they ignore my emails. I called and they claimed they are moving offices and that's why they didn't respond. Stay away. read more

Responsive, reliable, and left my apartment looking like new. It looked better than when I moved in. Highly recommend. read more

Wouldn't recommend if you have a small space. I was quoted a three hour min cleaning with one cleaner. My apartment wasn't thoroughly cleaned in the time allotted (my usual cleaner usually does it in two hours) and my cleaner even went over the limit. Things were "cleaned" but with poor care leaving dust, spots and streaks all over the apartment. If you do choose to book, I recommend taking before and after pictures to have as a comparison because they will claim that the place was messier than it actually was. The business did respectfully offer to come back and "re-clean" a few days later + a discount on the next cleaning, but I ultimately decided to just do it myself to avoid the headache. read more

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The cleaning was subpar - it was nowhere near as thorough as I would expect for this price. Then, we had major issues with billing and shadiness from the company afterwords. Honestly, I think I this company is run by scam artists who just create a new company name and Yelp account once they get bad reviews. That's why their Yelp review history is so short. read more

I needed a pre-baby-arrival deep clean of the apartment and found this company through Yelp. Couldn't be happier! Places were cleaned in the apartment that definitely hadn't been touched in years! Everything was dusted and cleaned and polished and left beautifully and tastefully arranged. Arrival time was updated as necessary, and it was made clear well in advance that more time than quoted would be needed if all rooms were to be completed in one visit. Company was transparent and communicated promptly and clearly. read more

I was searching for a TEAM of cleaners who would come clean my home quickly. I contacted several vendors on Yelp and Beverly Home Cleaning got back to me the quickest, was flexible on scheduling and on the number of workers they could send, was professional, and gave me the most straightforward pricing. They sent 4 workers, who were able to accomplish a lot in the 2 hours they were cleaning my home! Exactly what I wanted. They were very polite when they arrived, had me show them around, and made sure to ask if there was anything I specifically wanted done. They were working hard the whole time, wore masks, and were efficient. I was happy to see later that they got to some areas I hadn't specifically pointed out, e.g. the toaster was sparkling clean, dusting behind things, etc. They brought all of their own tools and supplies which was nice too. We booked them already for next time, and as long as all continues to go well, will look forward to use them regularly! read more

The girls were amazing, I had a huge problem and they came in and took care of everything! They were very thorough and polite! I totally recommend them! The owner was really great, he worked with my schedule and got back to me quickly. read more

I had the Beverly Home team come clean my place and they did a truly amazing job! They took time to ensure the baseboards were clean and even the switches on the walls. They also did a wonderful job with floors and bathrooms and left the place looking and smelling amazing. Would recommend!! read more

I had a very good experience with Beverly Home Cleaning and will definitely contact them again. I asked for a deep clean for two hours with two people when I was moving out of my apartment. Michelle was super communicative and let me know when she was on her way. Both Michelle and her partner were wearing masks. The place was spotless when I returned two hours later. I just heard from my old leasing office that I will be receiving my full security deposit back (minus $50 for paint touch-ups), so the professional cleaning was definitely worth the investment for me. read more

I moved into my apartment a few days ago (subleasing) and it was filthy upon arrival. I was frantically calling around to find someone who could come that same day, and Michelle and Isis were recommended to me. They did a beautiful job cleaning the entire apartment, and did so efficiently in under two hours. I will definitely be using Beverly Home Cleaning and specifically Michelle and Isis for all of my housekeeping needs and referring them to my family and friends. read more

Michelle and Daliah were awesome! They came early and were very friendly, listened to where my problem areas were (dusting and kitchen grease) and they did an amazinggg job! The kitchen is soo clean I can't wait to cook! Will be asking for them again for next time read more

Caleb and Dahlia just finished cleaning our 2bd + 2.5bathroom apartment and it looks amazing. Our apartment looks cleaner than when we first moved in. Thank you Caleb + Dahlia! We will ask for you next time we call for a cleaning! read more

I was in the need of some cleaning last minute. The maids I had hired previous did a terrible job so I needed someone to come fix it the same day and Beverly Home Cleaning came to the rescue! They came in less than 2 hours on a SUNDAY!! Veronica and Dalia did such a great job and they were super sweet. They got rid of stains I did not think would go away! I'm so happy with their job and will definitely hire again. read more

I've been using Beverly Home Cleaning for the past year and a half. They always do good work, and they're the most reasonably priced in the area. The cleaners always do a little extra just to make sure you're completely satisfied. Will use again. read more

I 100% recommend this company! The cleaning was extremely detailed; they did a fantastic job as my place looks perfect. They certainly exceeded my expectations. Cristina was also extremely responsive and reliable, which was very important to me, so 5stars there too. I will definitely be calling this company again soon, and I recommend that you do too if you are looking for cleaning assistance at any time. Thanks again very much! read more

The team was great! I had two people clean my 2 bed, 2 bath apartment for 2 hours and I couldn't be happier with the service. Scheduling and paying was very easy and the team was really communicative about their arrival time. read more

They did a great job cleaning my home and wore masks the whole time. Wiped everything down and really scrubbed the floors. Even went into my fridge to clean! The only issue was that they showed up an hour late and took WAY longer than needed. Especially for 2 people. But still, awesome job cleaning! read more

I had the absolute BEST experience!! WE LOVED Michelle! She was so efficient and got so much done within 2 hours. Best part was everything was spotless it's not like she got so much done because she moved quickly and it was half clean NOPE, she did AWESOME!!!!! Definitely look forward to booking services and hopefully I get to have her back because she was super sweet, and did great read more

Efficient and thorough cleaning job. Reasonable pricing compared to the other companies. They finished all the cleaning before the contract time was up, and volunteered to clean even more with the extra 15-min left even though the house was already sparkling clean. Thanks to them I got my entire security deposit back. Would use again! read more

This is a Scam business they get your money and cancel on you and won't pay back your deposit. DO NOT FALL for their tricks.

We been struggling with our cleaning crew for a while now, researching we came across this company. We schedule an appointment. They do call to confirm and show up on time. They are really professional and get down to clean. Quickly my unit was spotless, Christina work non stopping from the beginning to the end, she's really professional, hard worker, she always kept great positive attitude and pay attention to details we have miss. Overall we are tremendously satisfied with her service and proudly announced the exclusive on our building. I'm strongly recommend her company, they beat the cleaning rates with exceptional service and professionalism. Can't wait to have them back to our property. THANK YOU SO MUCH CHRISTINA YOU ARE THE BEST!!! read more

We have a friend who is extremely ill and due to that and partly Covid he had not cleaned his apartment in quite a while. I put a request for quote through yelp and Beverly home cleaning was one of the ones that responded. Setting up the date and time through Timo by phone, text and email was easy and efficient. I then got a follow up text which confirm the date and location and the names of the cleaners who would be coming. Sherry and T showed up a bit ahead of time and came with all needed supplies. They did an amazing job! But the best thing now our friend has a cleaner apt in thefor healthier environment to live in. read more

Bad service. I was calling around to get cleaners for the next day which was a long shot but I was willing to pay for it. It was the last day before my flight and I needed it for the weekend. They said they were and to do it and would be here at noon, so I stopped calling other cleaners. The day of the job they call me at 11:15 saying they won't make it until 2 and then they call at 2 saying the earliest they could make it is 3 but the workers haven't had a break (which is understandable) so they need to reschedule. Now it's way too late to get anyone else so I'm basically screwed. They never made any indication that they could be upwards of 3 hours late and that the previous job was so far from my location. Terrible booking and customer service but at least they consider their workers needing breaks. read more

Alejandra and Michelle were amazing! My house was extremely dusty and they cleaned it spotless. I'm very pleased with their work. They communicate very thoroughly and care about everything they do. Thanks, ladies!!! Starting off the new year the right way! read more

Michelle was lovely and did such a thorough job! She was respectful of our home, and made sure to get the job done as expected. Highly recommend her and look forward to having her back! read more