Great customer service and communication over yelp. Cleaning was completed thoroughly and quickly at a very reasonable price !

Beware! If you have hardwood or natural stone floors do not use this company. I hired Bright N Fresh to clean my home on December 2 and December 24, 2025. Unfortunately, my experience was very disappointing. During the cleanings, the staff used harsh cleaning chemicals on my marble floors that were not appropriate for natural stone. As a result, my marble floors sustained significant damage. The cost to repair the damage is $1,690. I obtained multiple estimates, and this amount was reasonable--in fact, another repair estimate was significantly higher. They were also observed using a bucket of water and a wet mop to clean my hardwood floors. They have refused to compensate me as I did not give them notice within 24 hours. Given the damage caused and the quality of the service, I would like to pursue a small claims against the company. I believe they have blocked my phone number, and unfortunately, they have no visible address so I have been unable to give them proper service. Stop hiding and allow my day in court! read more

We used this company to clean our apartment. Karla and Hilda were on time, courteous, and did a very thorough job. The price was reasonable, and we will absolutely be using them again! read more

Easy scheduling and my cleaners are nice, reliable, and do a great, thorough job. Would recommend

Great people and service; they were able to respond quickly to get a team out to our home to do a deep cleaning. They really rocked it out 100% effort and when they left just a few hours later, everything was sparkling and shining. All our glass elements were pristine, floors and counters immaculate; you would never know dogs live here. Plus they were just a great crew of people, very comfortable to have in my home. Would have them back anytime. Totally worth it. read more

I've been using Bright & Fresh for about 5 months now. I initially used them for a move out cleaning and now I use them on a monthly basis to clean my current home and they do an amazing job. Alison and Karla pay such attention to detail ( I love the bow details on the toilet paper) and Sharon is very communicative when scheduling and ensuring everything is to my liking. I would definitely recommend! read more

I am going to give you a free tip: call well in advance of your need for a service. They are popular. And worth it. I got every penny of my security deposit back, and my landlord - who can be a bit crotchety - called to say she was super impressed. read more

I made an appointment with Bright n Fresh as I was preparing to have a party at my house and all the things I needed to prep became overwhelming. The online scheduling was very easy and they followed up immediately to make sure all the details were correct. Denise arrived on time and she did a FABULOUS job. The amount of work she was able to get done in the time was incredible. The pricing was just right. I will definitely be scheduling again and would recommend them to anyone. Thank you bright and fresh for helping me out! read more

Great cleaning service overall. They missed a few corners, but the team was friendly and efficient.

TL;DR: Denise and Karla came early, great attitude but used my cleaning supplies (sprays, mop, scrubers, etc.) and didn't wipe down most surfaces, dust anything and the kitchen was horrendously done (didn't clean the sink grate, grime on the stove still there, didn't dust the light fixtures, cabinets not wiped down etc.). The owner was very kind and offered for them to come back and correct mistakes but they missed so much, it seemed like a waste of time to have the same duo try again. ____ Longer review: Booking is a little confusing, you go to the website and put in a request and it say's 'BOOK NOW' but it's actually a request, not a confirmed booking. Feel like the website should say 'REQUEST NOW' so there's no confusion. The owner does take a few days to confirm but usually the times on the website are accurate to the availability of the teams. Also, I actually first tried to book Bright and fresh just to clean the a few rooms last year but if you don't book your whole house you unfortunately have to convert to an hourly rate which is almost twice as much, and there's no flexibility on the pricing. Fair enough, but as a result I waited to until it was a good time to do the whole house. Cut to yesterday, the team cleaned faster than anyone has ever cleaned my house ....and it showed. To start, I asked them if they needed anything, they said no. I dipped out to lunch came back and it was clear they had rummaged through all my kitchen and bathroom cabinets looking for supplies (felt a bit weird they did that and didn't ask first). They used my Tilex, tile scrubbers, my mop...not sure what else tbh...but cleaning supplies are expensive so that kind of thing adds up over time. Now I also have to clean and dry my mop. They also missed an incredible amount of stuff (a few examples attached in the pictures). I spent about an hour cleaning after them and still didn't get to everything they missed. Finally, the website has a very large section called 'extras'. This includes things I would have thought should be included in a standard clean like 'interior windows', 'blinds' and 'baseboards'...so just keep that in mind when you're looking at the pricing. I personally didn't select any extras because I wanted to see what it as like and they really did not touch the windows, baseboards, etc....but you got to respect that! However, because the website was so granular about what they wouldn't do, I thought the cleaning would be much better. 2 stars are for the owner who is super nice, responsive via messages etc. Again she did offer for the team to come and course correct but that is just stressful to me. She also offered 20% off of the clean, which I accepted. Lastly, she did say it wasn't typical for a team to use supplies without asking and that she would speak to them about that. read more

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My family has been using Bright n Fresh since 2021. We have moved houses, had move-in/move-out cleanings, had deep cleanings, and regular services with them. Lorena and her team are always reliable, hard-working, thorough, and friendly. Even my little ones know who the team is and the difference in the house. As long as I'm in LA they are my go to cleaning service, and I can't recommend them enough! read more

I've been looking for cleaning services for my apartment for a while now and finally decided to book an appointment. I did a lot of research and talked to a few cleaning services and eventually narrowed it down to Bright N Fresh. Their was a little issue while trying to book---I hadn't heard from them for days in the middle of communication and became hesitant to book with them. When I expressed my concern, Sharon (the owner) apologized for the delay due to a busy week and set everything up right away. Prices are extremely reasonable and I was told Sharon would personally check up on me during my initial cleaning. I had two wonderful cleaners come 20 minutes early but I was told ahead of time that the appointment time could vary give or take 20 minutes so I was already prepared for that. Once they started cleaning, Sharon texted me to make sure everything was going smoothly. She answered my texts and questions immediately throughout the appointment and she even asked for permission before adding any add-ons. This was especially nice because my roommate who speaks Spanish wasn't home and it seemed like they didn't know English very well so I was worried about communication. Now, our place was extremely messy since I work too much to clean all the time and we have pets so I was asked if I would like to pay for an additional half hour and I was told exactly how much it would cost at the time. I was grateful for the transparency and agreed to the extra add-on. Sharon is extremely straightforward when it comes to add-ons so you don't get blindsided. They took 2 hours to clean my apartment and were very sweet and courteous. When they left, they almost left without their tip. My dog ran downstairs when I went to give it to them and one of the ladies was very sweet to him too. I texted Sharon immediately after they left and set up recurring appointments with them. The attentiveness I received from not only the cleaning ladies but also the owner during their cleaning visit from beginning to end was a pleasant surprise. I'm glad I gave them a chance and found my permanent cleaning crew! read more

Loved my entire experience with this company and team. Sharon was super accommodating, answering all my questions, and was very flexible and kind throughout the whole booking and cleaning process. I booked the team for a move out cleaning for my studio and it was left spotless. It smelled and looked great. I even accidentally sent them the wrong address and they were super understanding. I will definitely use them for future cleanings. read more

We had a wonderful experience with our cleaning team! They arrived early for our move-out clean and exceeded our expectations. Our condo was super clean! We couldn't have asked for more! Thank you! read more

Bright N Fresh was very good. They were communicative and flexible. We used them for move out services and our realtor said they did a great job! read more

Good experience with them for a move-out service. They are responsive through Yelp messaging and making online reservations is easy. They don't charge the card until after the service is completed. If I were still in the area, I'd work with them again. Highly recommended. read more

I used Bright N Fresh on a Friday night at 6:30PM, as I needed to get my small studio apartment cleaned (~400 sq ft). The booking process was simple, as I initiated the conversation via Yelp Message, and was able to get instant replies for questions on the booking process. I've been on a hunt for a consistent cleaning service in the West LA area. Unfortunately, I don't think the cleaning was that great - while the bathroom was cleaned thoroughly as well as the kitchen, there were basic parts in my studio apartment that did not get covered or really organized. Two of my tables were left uncleaned, and while the cleaners did stay for 2.5 hours, it just wasn't enough. When I asked, they had said they had no time, and had to go. read more

Overall, I had a really positive experience with Bright N Fresh. Sharon was super accommodating through the booking and arrival process. Couple of things to note regarding booking online forum - book off of bedrooms, NOT square footage. Square footage isn't actually honored. I also liked the option to select additional items like "baseboards" and "inside windows" however, I personally wouldn't opt in for these things again because they weren't done. Generally really good service and fair prices for the job done. read more

The operator and cleaners are very nice but I feel I need to warn people: 1/ They don't put things back. Floor mats, trash, hamper, trash cans I had to go around putting things back where they were 2/ The cleaning of windows is terrible, streaks and splotches all over 3/ Left one of my candles on. It's unlikely but this literally could have burned my house down if I left without checking 4/ Didn't change my sheets, it's because the washer didn't start so not a big deal Have pictures of all the above. read more

Bright n Fresh is a wonderful company made up of wonderful employees. I booked my appointment online and received a confirmation email right away. I had some questions so I decided to call them. Sharon was professional, friendly and clear in her answers. During the time of the cleaning she was following up to make sure everything was going perfect which I appreciate. Rosa showed up very punctual. She was neat and had all her appliances. We did a quick walk through of the house and I pointed out specific things to focus on (I realized she already knew those things because I also gave the same instructions when I booked). At the end, we did a walk through again and everything was immaculate. Rosa did a great job and she was very professional. For sure I'm using their service again and requesting Rosa. Oh and they also left a cute little candle in my bathroom! I loved that candle! read more

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Bright n Fresh just finished cleaning my home! The two ladies were very nice and Sharon my point of contact was very responsive. The two cleaning ladies made my beds with fresh sheets, and did an incredible job and did not go over the time frame I paid for and still got all of the work I asked to be done, done. They took out and disposed of all of the trash and everything is sparkling. They arrived on time and worked around my two little kids who were supposed to be in school but weren't because of Cesar Chavez day. The price was one of the best quotes I got as well. Really good value. I'd use them again! read more

I have been using Bright N Fresh for almost a year now and have always been happy with their service.

These folks are awesome. I rarely write reviews but they have been SO great helping my family member with cleaning his apt. Bright n Fresh has been a dream to work with, flexible, kind, thorough and just lovely. Thank you! read more

Great experience. I sent in an inquiry on Monday night and had cleaners in my apartment by Tuesday afternoon! Sharon was super communicative which was very helpful and made the process very easy. The cleaners did a great job and were super nice. Would definitely recommend this company, and will be using again! read more

First the good: cleaning was immaculate, team was friendly, and the communication with management was thorough. Unfortunately, extra charges were requested on top of a price that is more than in used to paying that left a bad taste in my mouth. read more

Amazing service! We use Bright n fresh at home and for our office. They are reasonably priced and do a professional and thorough job. 10/10 recommend! read more

I contracted with this company for condo cleaning between a change of tenants, only minimal surface cleaning was done. Be sure to specify cleaning requirements for appliances and windows in advance. Otherwise OK. I thought I was getting a bargain but ... I got what a paid for. read more

It was a pleasure corresponding with Sharon, owner. We had a last minute cleaning on a Sunday and she made it possible. She communicated with me throughout the whole process. The cleaning ladies, Gloria and Yessica were thorough, polite, and professional. They wore masks while they cleaned. The house smelled wonderful when they were done with the job. I highly recommend Bright and Fresh and will use them again. read more

Gloria did a phenomenal job with my cleaning. She took 3 hours to clean my 720 sqft 1bd/1b apartment. She was wildly meticulous and I am so appreciative. read more

Amazing! Very fast and efficient. Sharon was very communicative and made things very clear from the beginning. She answered all my questions promptly. On the day of the cleaning, they were on time - a little early in fact! My house looked amazing afterwards, I was really impressed by the amount of detail they went into with the cleaning. read more

I'm so happy to have found this company! The owner was professional, friendly and extremely responsive. We were able to book the service last minute (literally for the very next morning) and our cleaner Lorena did a fantastic job. She wore a mask the entire time and she was prompt, thorough and very friendly. We haven't had our home professionally cleaned in a very long time so I honestly didn't expect for her to be able to clean the entire place in 2.5 hours but every inch of our home was sparkling when she left. I will definitely use Bright N Fresh again. read more

Sharon and her team were quite splendid in their servicing of my new home- they were prompt, courteous, and efficient in their cleaning. They made a new house a livable home and I cannot thank them more for their help. I will definitely hire these ladies again on a more regular basis. read more

Truly great customer service. Not everything went as expected initially but they made everything right when many would have left me hanging. I appreciate it. read more

AVOID. Were they even here? I guess a few things moved around and the floors are damp. Seriously half ass work, floors are not scrubbed just wetted. Kitchen tiles still have juice drippings remnants. Leaving real wood floors damp is the worst thing you can do. Re-arranging things in the most illogical and unnecessary way. JUST PUT THINGS BACK THE WAY IT WAS. Still finding random things in obviously wrong places. Everything from like putting utensils away, mixing the forks/spoons/knives when there is a spot for them clearly, pots and pans all mixed up, everything on counter just shoved into a drawer. Ran dishwasher on WOODEN items that clearly shouldn't be dishwashed. Leaving smelly trash in the living room instead of taking it out or leaving it outside the door. Pretty terrible cleaning job, hair and dust still remain. Used up half a roll of jumbo paper towels too. Did not bring a vacuum. Cursory job all around. They won't move items to clean, just clean around them. Quickest clean ever. which is not a good thing. For the extra price with all these add ons, you can easily find cheaper and better in LA. Lastly, MASKS NEED TO GO OVER AND SNUG YOUR NOSE. NOT USED AS A CHINSTRAP WHEN CLEANING. AVOID read more

Just had a great experience with Bright N Fresh for a move out clean. Communication and scheduling were easy and the house was spotless at the end. I was expecting to find dust in a corner here or there, but the house was spotless and has never smelled better. Bright N Fresh lives up to its name! read more

I love working with Bright N Fresh! Denise, Karla, and Sharon were super professional, kind, and did an amazing job. I look forward to continue working with them in the future. Definitely the best experience I've had with a cleaning service on the west side of LA! Highly recommend! read more

We contacted them through Yelp and responded to their text message to set up an appointment. Over all, the cleaning was ok but not up to reasonable expectations. We expected far more with a deep cleaning which we paid for. Beds were not properly made, fingerprints were left on the touchscreens of both the oven and the microwave. Although the mirrors were cleaned well, there were other glass and tile surfaces where you could see that small Items on the countertops had ben cleaned around, instead of being moved so that the entire surface could be cleaned. Too many surfaces were cleaned with a wet towel and not dried, so there were lots of streaks, including the granite floors. There were other things that could have been done much better also. These are all things that I would expect an experienced cleaning person to know and do as a matter of routine. It seems you sent us an inexperienced crew, which will lead to bad reviews and we will not be using your services in the future. read more

Great service at a very reasonable price, easy to schedule and very communicative. Highly recommended and will definitely be a repeat customer. read more

I've been looking for a GOOD company to clean my place and I finally found one. My cleaning experience w/ Bright N Fresh was Amazing!! You should give them a try! It's worth it. Once again; Thank you Sharon for being so kind and helpful. read more

Great service! Sharon responds quickly, and the crew was on time and did a great job! I will definitely be working with them again. Thank you! read more