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    Wave House Cleaning

    4.3 (593 reviews)
    Closed 7:00 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Wave House Cleaning

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

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    Commercial standard cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Rug cleaning

    Upholstery cleaning

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    Recommended Reviews - Wave House Cleaning

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    Unacceptable, Unprofessional, and a Complete Waste of Money. This was hands down one of the worst cleaning services we've ever experienced. We requested the "deep cleaning service" to clean out an empty apartment. The crew showed up 1.5 hours late, and after barely two hours of work, they claimed they were finished -- despite the apartment still being visibly filthy. My husband immediately noticed grime and grease everywhere. He wiped the kitchen counter and backsplash with a paper towel, which came up brown with dirt. Instead of addressing it, the lead cleaner, Viviana, called over her daughters to give them an impromptu lesson on how to clean -- on our time -- and then complained to my husband that she doesn't get paid enough to afford proper cleaning products. They also didn't bring basic equipment like a step ladder. When my husband pointed out that the toilet hadn't been touched, Viviana said she didn't bring gloves. As for the floors, they claimed those were cleaned too -- but another swipe with a paper towel turned up black with dirt. Only then did she admit they didn't even bring a mop. At this point, my husband -- who hired a cleaning crew, not trainees -- was stuck teaching them how to clean. He showed them how to properly clean the stove burners. They left grease and grime between the range and countertop, and when asked to clean underneath, they refused, saying they don't move appliances -- something every other cleaning company we've used has done without issue. Because they were so unprepared and unequipped (no Windex, no mop -- the bare minimum), they had to return the next day to finish what they couldn't do the first time. I was home this time and immediately noticed that the apartment didn't even smell like cleaning products had been used. I had to walk Viviana through everything they missed: filthy faucets covered in mineral deposits, smudged windows, dirty floors, inside cabinets, greasy surfaces, unclean fridge and freezer (which we paid extra for), and smudged wall plates. I left for two hours, came back, and nothing had really changed. The glass shower door was still dirty. When I asked why, Viviana said again, she didn't have Windex. And as if this wasn't bad enough, I heard noises coming from our laundry area -- they were using our washing machine to wash their dirty rags, and even left hair in our dryer. Our apartment is only five years old, with barely-used appliances and fixtures. It was a basic job that they were clearly not trained or equipped to do. In the end, I had to do the cleaning myself. This company is completely unprofessional, unprepared, and should not be in business. Do not waste your time or money here.

    They charged me twice for one service and have not give me a refund yet since 4/7.
    Kacey C.

    I had to reach out a second time to follow up on my issue with being charged twice for the same service. I was told it would be escalated to accounting. A few days passed and I received a call from a supervisor (Lucia) who was finally able to clear it up. I received email confirmation and I see a pending transaction in my bank crediting me. Lucia also offered to do a free cleaning based on the circumstances, which I thought was a nice offer. I was not extremely impressed with the trouble it's taken to get the billing issue resolved, but I am willing to give their cleaning another try.

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    14 days ago

    Easy to sign up and the team is always quick to respond and confirm new bookings! Our go-to cleaning team.

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    2 months ago

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    21 days ago

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    20 days ago

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    10 months ago

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    10 months ago

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    3 months ago

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    3 months ago

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    1 month ago

    Excellent cleaning service and friendly crew, also priced accurately, I would highly recommend this company for house cleaning service

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    3 months ago

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    3 months ago

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    1 year ago

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    2 months ago

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    1 year ago

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    9 months ago

    Been using WHC for a couple of years. Very convenient to book, efficient, reliable, flexible & great communication.

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    1 year ago

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    8 months ago

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    11 months ago

    Great cleaning and easy to use service! I use them as a general contractor and realtor. Thank you Wave!

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    3 years ago

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    1 year ago

    Still loving Wavehouse. The website makes it extremely convenient to book and adjust times and they always do such a thorough job!

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    10 months ago

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    1 year ago

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    1 year ago

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    7 months ago

    Always very friendly and does a great job!! Also always has availabilities throughout the day

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

    Booking the cleaning was super easy! The cleaner was prompt, friendly, and did an amazing job with the service!

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    1 year ago

    The best cleaning service we've tried in Long Beach. Always professional, fast and leaves our house looking spotless :)

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    2 years ago

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    9 months ago

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    Valentina

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    10 months ago

    Great and responsive service - they listen to you with special instructions too. Will use again.

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Great service and great customer service can always get in contact with some. Will be using them regularly now!

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    2 years ago

    It was easy to schedule online. The cleaner arrived on time. She did a great job and was very detailed. It was good a value as well.

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    Ask the Community - Wave House Cleaning

    Do you do dishes?

    Hi Ramona! 😊 Yes, we do offer dishwashing as an extra service for $20.… Read more

    View All 4 Questions

    Review Highlights - Wave House Cleaning

    The cleaning professionals are always super sweet and friendly, and the place is always sparkling and spotless.

    Mentioned in 14 reviews

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    Wave House Cleaning - homecleaning - Updated July 2026

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