I was referred to Better Home Services for a service call. My LG icemaker wasn't making ice. Alan arrived when he said he would and quickly went through his diagnosis. Thankfully, the icemaker was functioning but it wasn't getting water from the supply line. I really appreciate Alan's attention to detail and we were able to resolve the problem quickly. His service rates are reasonable, too. I will use Better Home Services on all my appliance calls in the future and highly recommend him. read more

Allen has been keeping us up and running for over twenty years! Doesn't matter .... air conditioning, washing machine, dryer, dishwasher, microwave..... he does em all!!! And he's always reasonable, when it comes to price! Great fella .... read more

Alan came out a quickly assessed and fixed my dishwasher, refrigerator (minor issues) and healed the squeal in my dryer. He is friendly, efficient, reasonable. All in under 2 hours. read more

The best service we've ever had from a repairperson! Our dryer started squealing, so I phoned our previous repair guy, but he had retired. He referred us to Alan, who called me back less than hour after I left a message. He diagnosed the problem correctly over the phone, and gave us an app't the next morning. He showed up right on time with the right part, and fixed it in no time! Then, doing a trial run, he noticed the plug was super-hot (which I had kind of noticed) and discovered the aluminum wiring had corroded and the plug was close to melting. He had to go to his next client, but came BACK afterwards with a new plug and socket, and fixed that too...and charged us for only one home visit! Fast, friendly, efficient, knowledgeable, affordable, and our problem(s) were fixed in under 24 hours! He's also a licensed electrician and does HVAC so we will becalling him again I am sure! read more

Alan answered my call ON HIS VACATION! nicest guy in the world; he listened to my dryer over the phone like on Car Talk! Gave me a referral to someone who was in town. Will definitely use if some issue comes up with our appliances! read more

was my first time using Alan & his company Better Home Services & what a positive & stress-free experience I had! Alan was the repair person assigned by my home warranty company to work on my ice maker & glass stove top, as both (I thought) were on the fritz. This stove is about 6 years old & not purchased by us. Alan took the time to demonstrate how the glass stove top elements work, thus finding it is working perfectly! Unfortunately my stove top cooking experience has been with gas stoves & burners only. Thank you Alan for opening my eyes! He also spent a good hour working on our Whirlpool ice maker, cleaning out the tray properly & checking all the necessary parts to allow for the dispensing of the ice. Again, we did not purchase this 7-8 year old fridge & are not about to buy a new one till absolutely necessary. He ordered the motor for the ice maker, cleaned up beautifully & assured me he would be back to install the part as soon as it came in. Well, 10 AM (less than 24 hours later) he arrived with the motor, installed it within a few minutes, chatted with us for a bit & was on his way! We have always purchased Sears appliances in all our homes & always called them for service under our warranties; however, no technician has ever done the job that Alan did on these 2 days. Matter of fact, I had Sears out twice this past summer for the ice maker & neither tech could find the problem. I was told I would need a new freezer panel or a new fridge! Thanks again, Alan! You & Better Home Services will be my go-to appliance repair service from now on! read more

Better Home Services - Appliances & Repair Near Me

My Thermador dishwasher was not draining and Alan was able to help fix it. Almost no one works on Thermador dishwashers so I was so happy when I found Alan. His price was reasonable and he was quick to fix the problem. He was so good he even was able to tell me what the issue was over the phone so he could order the part before coming out to fix it! I'll definitely be using Alan for all my appliance repairs going forward! read more

Alan is the most kind, knowledgeable, and fair contractor/repair person I've ever dealt with. He repaired our GE freezer/fridge. He will be my go to from now on! read more

Alan came out and thoroughly went through my dishwasher. He assessed the leak and made recommendations. He was timely, professional, and didn't overcharge. Thanks for coming out, well done! read more

Prompt, efficient, professional service! Alan responded to my AC that was not working during the heatwave. I had called numerous other companies and Alan not only answered the call right away but came out the same day. He diagnosed and fixed the unit in one visit. I can't thank him enough! read more

I have used Alan for over 20 years and refer him to people whenever I get the chance. This guy knows his stuff, is very reliable, his prices are more than fair, and he is agreat guy. Make the call! read more

I had a broken furnace, a refrigerator door that would not close properly and a dishwasher that was not cleaning the dishes well. Alan Angel of Better Home Services came out and fixed all three appliances inside of 2 hours. He's a genuinely nice guy who does great work and at a very reasonable hourly rate. If you live in the Diablo Valley, I'd definitely recommend Alan. read more

Allan was knowledgeable, fair and honest with us. He proactively tried to save us money (and DID SO) and was very professional and trustworthy. Problem solved and for such a reasonable price. HIGHLY recommend and will use again and again. he's our guy from now on! read more

We've had Alan out to repair several of our appliances over the years. He's always there right on time, is friendly and courteous and does fantastic work. Just when I think I'm going to be out tons of cash for a new appliance, Alan saves the day and fixes the problem. read more

worst experience ever, the guy called is very very very rude and didn't even let me speak. he interrupted me and what he said contradicted, he confused himself and myself. first, it took them almost 3 days to call me back to schedule first appointment and our appointment is scheduled on Monday. then right 3 days before Monday, he called me and said he couldn't come on Monday because monday is holiday, and then i told him MOnday is not, he was like oh, if not, he can come. then i was totally confused by him and asked if he sure he can come or not, if he coudln't come on MOnday, i will call fidelity; he was like "ohk, you just call fidelity and I will call fidelity as well" and he just hang up my phone. never ever recommend this to anyone. and it took them 3 days to call me back after i called fidelity service. DO NOT USE HOME BETTER SERVICE ANY MORE. read more

Excellent service and tons of free advise! Went the extra mile and more!!!

Alan is extremely knowledgable when it comes to brands and appliances. He has repaired our washing machine, oven, and dishwasher. He returned our call in a timely manner, arrived in the given window of the scheduled time, and took time to explain the issue and the possible options. Highly recommend this company! read more

When our dishwasher didn't drain well, I was referred to Better Home Services by the home warranty company. Alan returned my call within 24 hours. He did his best to accomodate my children's pick up schedule so that he could visit me on the following day. He arrived within the time specified. He talked professionally while he was friendly. He thoroughly inspected the dishwasher, spending more time than I expected. In the end he informed me of the recall issued for our dishwasher back in 2007, and suggested we call GE for that matter. He explained to me that there were several issues on our dishwasher. He sent his report to our homewarranty company within the specified timeline. We received a brand new dishwasher. I recommend Better Home Services! read more

I called Alan today for a problem with our dishwasher and not only did he call me back right away, he came out to help within an hour! Alan is very knowledgeable and answered all of my questions (I had a lot). We will definitely use Better Home Services again in the future. read more

I have used Alan's services a couple times--for our washing machine and range. He is prompt with returning calls, competent when on the call, thorough in his work and explanations and I feel I can trust his diagnosis. read more

Alan Angel of Better Homes wired my furnace so my wi-fi thermostat would have power. He climbed into my attic and pulled wire from my furnace to my thermostat. He really knows furnace/air conditioners. I felt he was very reasonable and he is a very nice person. I will definitely call him again. read more