1. Better Call Tony

0

Vista, CA

Better Call Tony

5.0 (333 reviews)
Open • 8:00 am - 6:30 pm
Updated 2 months ago

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Response time

10 minutes

Response rate

100%

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Yellowing
Hinna B.

UPDATE: Tony issued a refund after seeing this review. I don't think the damage was for a lack of trying, but still want folks with white couches to be aware. I added a star for customer service and a heartfelt apology text. ORIGINAL: I wanted to try a new upholstery cleaner, so I outreached Tony. I only ever clean the frame of my white couch and the back was grey from little dog feet looking out the front window everyday. He was responsive and up front with pricing. Not the cheapest, but also not wildly expensive, so I moved forward. Everything seemed ok. He was courteous and removed his shoes when I asked him to wear booties. The only thing that stood out the first day was that he'd pause working on my couch and took work calls in my living room. It would be more professional to step outside or take them after the job is complete. When the couch dried, there were yellow stains. He came back, treated the yellow stains by soaking the affected areas. Well, not only did the yellowing come back worse, but now the treated area looked bleached. He comes back a third time and the yellowing was even worse. We agreed that he could not do anymore to correct it. He did not offer a refund or discount after ruining my couch. I hired my original company to come fix it and all the yellowing is corrected, but the bleaching stains are permanent. After damaging a couch, the least I'd expect is not to pay for the service that damaged it.

Johnny C.

I highly recommend Tony! He's very communicative, showed up on time, and friendly. He clearly cares about the quality of the work he puts out. We're very happy with the results! Thanks again Tony!

Area rug
Linda B.

Tony responded quickly and gave me an appointment within days. He cleaned four area rugs and carpet inside closets. All done professionally and reasonably priced.

This is my sectional couch. It is about 16 feet long. We have four dogs and it gets heavy use. It looks brand new.

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5 months ago

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Tony S.

Thank you for your business and trust. I'm always greatful....

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15 days ago

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Tony S.

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19 days ago

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Tony S.

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1 month ago

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1 month ago

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Tony S.

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18 days ago

Very friendly, clear communication and did a great job. Made the carpet and couch look brand new.

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Tony S.

Thank you for the privilege....

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21 days ago

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Tony S.

thank you for the privledge....

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2 months ago

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Tony S.

Thank you for having me over. It was a real pleasure. Im greatful...

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3 months ago

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Tony S.

Im humbled and greatful...thank you.

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28 days ago

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Tony S.

Thank you so much. Your feedback is much appreciated.

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1 year ago

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2 months ago

Wow! Prompt response time! Competitive rates too! All my questions were addressed and answered clearly, I appreciate that!!!

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Tony S.

I appreciate you more. Thank you.

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11 months ago

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5 months ago

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1 year ago

Got our carpets brand new in advance of renting. Took the time and attention to detail to bring them back to life.

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5 months ago

Very personable and friendly service. Quick, efficient and reasonably priced. Will use again!

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1 year ago

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2 years ago

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1 year ago

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1 year ago

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1 year ago

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Tony S.

Thank you for your business...

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9 months ago

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4 months ago

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4 months ago

Great communication and excellent service I would highly recommend. My carpets and upholstery look brand new.

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8 months ago

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6 months ago

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11 months ago

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6 months ago

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Tony S.

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4 months ago

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Tony S.

Thank you SO MUCH for having me over!!! So much. 8)

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10 months ago

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4 months ago

GREAT experience! Had my furniture and carpet cleaned and could not be happier. If you need these done you Better Call Tony!

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6 months ago

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Tony S.

Im greatful that I could be of service. Thank you so much.....

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1 year ago

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5 months ago

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Tony S.

Thank you so much for having me over. 8)

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11 months ago

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1 year ago

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6 months ago

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1 year ago

Tony did a really great job. He focused on the small details and cleaned our carpets better then we've ever had them.

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Tony S.

Thank you so much for having me over.

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5 months ago

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2 months ago

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Tony S.

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Page 1 of 9

Ask the Community - Better Call Tony

Hi!! Does Tony have an off-site option for area rug cleaning, or is on-site the only option? Thank you!

Generally speaking, i clean rugs at the customers house. I can make exceptions and do same day cleaning at my residence situationally.

What forms of payment are taken?

Cash, Check, Venmo and Credit.

Don’t See Your Question? Ask Away!

Review Highlights - Better Call Tony

“Tony was very friendly and did a quick and thorough job cleaning our area rugs, stairs, and carpeted bedrooms.”

Mentioned in 10 reviews

Read more highlights

SoCal Steam Clean & Flood Restoration

SoCal Steam Clean & Flood Restoration

(1.1k reviews)

Little Italy

I cannot say enough amazing things about SoCal Steam Clean and the technician, Jorge! I also have…read moreto add that the person who initially took my call, Aiza, was so friendly and sweet. She walked me through the process before scheduling me. From start to finish, he made the entire carpet cleaning process an absolute breeze. Jorge was on time, efficient, professional, and incredibly thorough. He even let me know as soon as he was on his way, which I really appreciated. Once he arrived, he took the time to walk me through the entire process and explain everything in detail. He also told me about the pet treatment and carpet protectant options, and after he explained the benefits, I definitely decided to add those services! The attention to detail was incredible, and the difference in my carpets is AMAZING. They look and feel brand new! I honestly didn't realize how much of a difference a professional cleaning could make until I saw the finished result. It's so refreshing to have a technician who is knowledgeable, personable, thorough, and genuinely takes pride in his work. Jorge went above and beyond, and the entire experience exceeded my expectations. SoCal Steam Clean has officially earned a customer for life and will absolutely be my go-to carpet cleaning company from now on. I will also be recommending them to family and friends! Thank you so much, Jorge, for doing such an incredible job. My carpets look AMAZING!

First time we had chairs and couch. EXCELLENT these guys never disappoint. We have been using this…read morecompany for a long time and would never go anywhere else. Keep up the great work

Triple Fresh Solutions - Outdoor furniture cleaning in Carlsbad

Triple Fresh Solutions

(58 reviews)

Reviewing a small service business is really reviewing its owner. His name is Pablo. We are…read moredelighted with him and his business. Pablo from Triple Fresh Solutions cleaned a whole bunch of stuff in our house today. Rugs, sofas and chairs, pillows, various fabrics, tiles, and grout. Things like that. We are 100% happy. He communicated well in scheduling the appointment, kept in touch, arrived when he said he would, and did a fabulous job. He was polite, intelligent, and capable. I cannot think of anything about his work or his business that is anything but the best. Since living here we have contracted with various other deep cleaning businesses. All of them were OK, but Triple Fresh Solutions was more than OK. They were great, or should I say he was great. We won't try any other company in the future as long as he is still in business. I spent some time studying the machinery he had in his truck. Extremely high tech. I'm kind of an engineering nerd and i always look at machines and machinery. His machinery was amazing, and to my eye looked much more sophisticated than what I've seen in other vendors' trucks over the years.

Pablo and his son arrived on time. Incredibly friendly, professional and courteous. I scheduled a…read morecarpet cleaning for three bedrooms and a living room. Along with cleaning my terracotta kitchen floor. Let me tell you they did an immaculate job!!! I will definitely be using his services again. Highly recommended. Pricing is reasonable!!

Monster Steamer Carpet Cleaning - Carpet Cleaning

Monster Steamer Carpet Cleaning

(731 reviews)

We contacted six to eight different carpet cleaning companies to compare services and get an idea…read moreof pricing before choosing a company. We take great pride in maintaining our carpets and have them professionally cleaned once a year. We are so glad we chose Monster Steamer Inc. Cristian Linares did an excellent job! He was very professional, polite, respectful, and took great care in making sure our carpets were cleaned properly. The results were excellent, and we are very happy with the service. Thank you, Cristian, for your outstanding work and great customer service. We would definitely recommend Monster Steamer Inc. and Cristian Linares to anyone looking for professional and reliable carpet cleaning. We will definitely use them again!

I had some very disgusting, old/dried up pet feces in my carpet & I was extremely embarrassed +…read moreashamed at how bad my carpet looked. But my son insisted that I get my carpet cleaned and he found this great carpet cleaning company for me. I had never dealt with a carpet cleaning company ever and was skeptical that anyone could get my carpet looking clean. Again it was pretty b-a-d. My technician was David and I liked him immediately. He had a very genuine friendly personality, a great sense of humor and he was very knowledgeable. He also was very confident that he could get my carpet cleaned up which I still didn't think was possible! However he was true to his word and my carpet now looks much better/cleaner than I could have imagined it could!! I am very happy w/the result and also the fact that David did not attempt to upsell me at all. I will definitely use him again for future needs and will definitely highly recommend him to people I know! Who knew that I would have such a great experience w/my first professional carpet cleaning!!

Better Call Tony - carpet_cleaning - Updated October 2026

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