Two stars for the coffee and cute sitting area. But unfortunately every time I've been here, my coffee has taken 15 minutes or more to make. I've tried ordering ahead but it still isn't ready when I get there. I could see if you had a long line, but very rarely do I see more than 3 customers. I want to keep coming, but the wait is so incredibly frustrating. And the staff attitude is so hit or miss. Sometimes friendly, sometimes don't seem to have a care in the world. read more

My go to coffee place, I go basically every day. I always get the Hazelnut Divinity! No other shop has anything even similar

I'll start off by saying that the coffee and food are wonderful. I've been here a few times but felt the need to express this last time I had an unpleasant experience. It goes without saying that cutting a customer off before they finish asking a question with "the chef is still making it" when it was about a BAKERY item that's premade was really uncalled for and making me wait when I didn't need to. I get being busy but the customer service at this location has not been the best I've received elsewhere. I do my best to give a place multiple chances but this last time made me feel my business is better spent elsewhere if the employees are too busy to listen to a question. read more

Friendly service. Great drinks. This location has great vibes and continues to serve all customers with kindness!

Staff is friendly and drinks on point. Best Drink Ever and the Coconut Buzz are our faves.

I'm sad that the customer service seems to have gone downhill at this location. I go here at least once a week. I went here this past Friday and they were pretty rude in their communication at the drive thru. i may be frequenting the PQ location instead moving forward. read more

Stopped by in a pinch before a concert and got an Acai bowl. Normally really good but it was completely frozen solid and inedible, could only eat the fruit. It will now be melting in my car. Such a bummer! read more

I can only think of amazing, positive things to say when it comes to this Better Buzz team & location! I just started coming here a few weeks ago, and I always leave impressed and satisfied. That's why I'm a daily regular now! After my first visit, the team committed my name & order to heart right away. They are clearly detail-oriented and compassionate, and made me feel at home instantly. I can also tell they've been trained well, since they ask if I'm using the app (and encourage me to get it) every time. Similarly, they always ask if I'd like to order food or pastries and always have great recommendations! The beverage quality is through the roof, and that's a hard balance to maintain when the equipment they use requires such careful calibration and attention. It's not as easy as it looks to consistently make a great drink! They make my order so fast; it's a little shocking. It usually takes around 45 seconds to get my drink. Sometimes, they literally see my car and have it ready by the time I'm ordering, it's insane! I love the convenience of the drive through, but the interior is always clean, cool, and welcoming when I go in. It's never noisy or distracting, so I always see people working diligently in there. The patio is also great; on a nice day, there's a great breeze that goes by and it's so easy to relax out there. What's best is that this location is right next to the gym I go to daily, which makes it so hard to stay away! Now, I go daily before the gym for a little pre-workout caffeination. Other coffee bars in the area could only dream of being so amazing. They should be scared of such fierce competition! It goes without saying that if you're in the area, I'd recommend stopping by this spot 10/10 times. Great work, Better Buzz Poway! read more

Just arrived at home to find that one of the sandwiches I paid for is missing. The staff didn't bother to verify the order was correct before giving it to me. This has happened multiple times. The restaurant was not busy and I left a tip only to be disappointed again. I will not be coming back here again. read more

My wife was a fan of Better Buzz and we would stop by as often as possible when we were traveling from Los Angeles to San Diego. The Poway location, opened earlier this year, has been my non-St******* go-to. Anthony almost always greets me when I stop in and set up my laptop for a writing session. read more

Love the new strawberry rose matcha!!! Love this store! But this new drink is sooooo gooooood! read more

Better Buzz Coffee - Poway - Strawberry rose matcha - Coffee & Tea Near Me - Poway, California

I love their food and their Mocha de Mexico! Their recommendations really upped my order. There's lots of seating and it's very chill. read more

Better Buzz Coffee - Poway - I love their pastries and food! - Coffee & Tea Near Me - Poway, California

Great coffee good experience.Atmosphere is getting better. Store has gotten cleaner over the last month. A lot of new faces but you can tell everyone is working hard. read more

This place's customer service is awful. At least that is the experience I've had with them. I thought it was just because they had newly opened when I went. But I tried them again last week and they sucked just as much. At least this time I didn't get food so they couldn't screw that up. So there's the silver lining. Much rather have Starbucks. read more

First time here. Super clean place and friendly people. And unlike Charbux the coffee doesn't taste burned. Smooth and delish! Will be back.

Went today , and gotta say one of the best better buzzes I've been to! Clean , friendly and welcoming ambiance read more

Great spot for coffee, working, and amazing staff. There are many great things here you can't go wrong!

Great vibes and service!! Best drink is what is says! Go half sweet or An add shot if you like less sweet option. Ham and cheese croissant with egg is delicious! read more

We absolutely love this location! The staff is super friendly, their drinks are always perfect (literally the best drinks ever), we've become addicted! read more

Great service and great coffee! Highly recommend! The workers are very friendly and helpful read more

Better Buzz Coffee - Poway - Coffee & Tea Near Me - Poway, California

The best staff and environment to study at! I was helped by Tony today and it was the best matcha!!

I just received my delivery. I am rather concerned about the lack of sanitation and safety with the packaging of the food and coffee. The food arrived in a small opened bag, exposed to anyone and anything. The coffee did not have a safety cover over the opening. Anything could have gotten into the beverage. Starbucks always uses a safety cover on the drinks and, all of their orders are secured and sealed in bags with handles. The bags are sealed with tape so food and beverage items cannot be tampered with. Better Buzz left my food and beverage on my porch open and exposed. Will not be ordering from Better Buzz in the future read more

Really enjoyed visiting the new Better Buzz Coffee. The food was wonderful and so were the drinks. But most of all the service was outstanding. I really appreciate the kindness shown to the customers. read more

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Buzz coffee is an awesome coffee place in California. I recommend it for the morning time or afternoon. Horchata coffee with two shots of espresso is. Also recommend a snickerdoodle. It is good for early in the morning. Also, recommend ICI bowl. read more

I have been here a few times now and there's always issues. Ive gotten the wrong order twice now and I thought I would give it one more try since it was my birthday and I had a free birthday drink. Today it was the service that was off putting. They said they couldn't hear me in the intercom when ordering through the drive through and I had to repeat and yell everything over and over and over again. Not sure if it's their intercom system or whoever is working just couldn't hear properly. Once I got to the window, the staff was not friendly and the lady making my drink behind her seemed angry because she was slamming things on the counter pretty aggressively. The food and drink I got was good, but the overall experience does not want me to come back to this location. read more

LOVE this location. Great place to study and drinks are always delicious and the service is tea. My favorite barista is Tara, she is always so friendly and quick. 5 stars! read more

Every single time I come here I don't get my fucking drink. It's so exhausting, every time I have come to this location I order and they dont make it until I ask them multiple times. The whole point of ordering coffee is so that I don't have to make it, but every time without fail I have to jump back there and remind them to do their job. This recent time I was the only person in the building and it STILL took 30 mins. My friend with a nut allergy had questions about her drink ingredients and they were unable to ANY nutritional information. read more

Sienna was ABSOLUTELY AMAZING! She was so talkative and ask me how my day was immediately and I had a great conversation with her! The matcha latte was also amazing! Overall, amazing service, will be back to say hi to sienna! read more

Better Buzz Coffee - Poway - Coffee & Tea Near Me - Poway, California

A $7.00 cup of ice. This was my first visit so I stopped in to have an iced coffee and a sandwich. They were pretty good, a little heavy on the bread and light on the contents, but okay. No issues. The staff was definitely friendly and did a good job. Overall, no complaints except that the drink went fast. On my way out, I ordered a non-coffee drink and noticed that it too was extremely ice-heavy. I'd expect that at Starbucks but not at any of the other coffee chains. Some are pretty good about using crushed ice that melts quicker and therefore makes for a longer drink, but Better Buzz is just really ice-heavy. Three sips and you're done, then a big old cup of ice for the next hour. I'd like to leave a 5-star review but the lasting thing on my mind was where their fill line was. As I left, I took a look at a few other customers drinks and noticed I wasn't alone. Everyone got a big helping of ice, and a little drink to go with it. I'm not sure how I feel about that. I'll have to think on whether or not I come back. I shouldn't have to say "light ice" because if you're saying that, it's tantamount to "try not to cheat me, please." read more

good customer service this place was clean, nice employees, such a good atmosphere in here would come again

LOVE this Better Buzz! It has plenty of seating and is nice and clean. Definitely recommend!

was a little frustrated going in at lunch to get a little something. I was one of 2 customers in the store at that time. Ordered an Acai bowl, Paid, and added a tip. Took em 15 minutes to get my order out. I wish we weren't ask to give a tip until the service complete. Tips shouldn't be expected, but a reward for a job well done. This is not the 1st experience I've had in this store so thought it time to sound off. read more

such a cute cafe in poway and the team got my drink and food out really quick. overall great service at this poway location. Cindy made a great recommendation on the sweet heat maple and best drink ever! I will be back! read more

Better Buzz Coffee - Poway - So festive and fun! - Coffee & Tea Near Me - Poway, California

They where extremely rude and still not gave me everything I paid, seriously disappointed in the level service being provided

I have visited this better buzz location 6 to 8 times so far and every order I have from them never taste like a better buzz drink. I'm starting to wonder if the barista has slept on the training or did it be better? Buzz corporation not share their drink recipes because every drink just suck. And this is coming from a better buzz addict. Suggestion to your corporation include in the receipt of the drink or the receipt of payment the name of the barista so that we can include the review and the barista because these are not your drinks. read more

Jay is always so patient with my random drink orders and Lola makes the drinks perfectly. The dream team. Thx Better Buzz!

Would definitely go back. Staff is friendly and location is great. I tried the coconut buzz and it's my new favorite. Definitely have to go back. read more

I am a college student coming in for a quick study session and this gracious branch of Better Buzz gave me an almond croissant for free for my studying as well as free access for the bathroom and wifi. Very nice people! The store is also very clean and spacious I would definitely recommend. read more

I have always enjoyed Better Buzz and how great they treat their customers, however I tried the Poway location for the first time this morning and I was surprised to have not received the same great experience. I had ordered a drink with some new modifiers on the app before arriving at the location, and after picking up my drink i could immediately tell that something was off about it. It seems as though they forgot they forgot the milk entirely when I subbed for oat milk. I politely brought up to the worker that the drink seemed off and maybe they had forgotten the milk, but I was told that it was made exactly how I had requested. I understand that they get busy in the mornings, and I wasn't asking for an entirely new beverage. All that I would've appreciated was maybe a little more milk or even just taking the time to look into it with me. I am not knocking Better Buzz or the Poway location by any means, just a poor experience! read more

Great service. Super busy but in and out in no time. Drinks are yummy and food is actually delicious too. Thanks for the recommendations!