My dishwasher quit working so I requested service through Yelp. Brian, the technician was prompt…read moreand diagnosed the problem and returned with the part the next day to complete the repair. The cost to replace the circulating pump was$275 plus tax. This seems reasonable for a factory part since the comparable unit would cost $700 to $900 including delivery, haul away, tax, etc. new. Hopefully this will run a few years.

Technician was so efficient and helpful! He explained the options well and was able to resolve the…read moreissue quickly.

I needed help with this commercial refrigerator that I use as a garage drink fridge. They came…read morepromptly, diagnosed the problem, and fixed it quickly! Thanks!

From the owner: ATR Group Appliance Repair provides professional appliance repair services for homeowners…read morethroughout Houston and the surrounding communities. We repair refrigerators, washers, dryers, dishwashers, ovens, stoves, freezers, microwaves, and other major household appliances. Why homeowners choose ATR Group: * $69 service call waived with repair * Same-day appointments when available * 90-day labor warranty * Up to a 1-year warranty on replacement parts * Electronic control board diagnostics and repair * All major appliance brands are serviced * Transparent pricing with no hidden fees Our goal is to diagnose the problem accurately, explain your options clearly, and complete reliable repairs that help extend the life of your appliances. We take pride in providing honest service, quality workmanship, and a repair experience you can trust. * Parts warranty depends on the manufacturer's warranty.

This is my first stop whenever I need an appliance. I've sent my parents and friends here. They…read moredon't disappoint. Great customer service and good prices. It's worth the look!

We first purchased our LG refrigerator from West Appliances and it was a smooth process. Their…read morefacility allows you to walk around and see all of the appliances they have in stock. The owner will also tell you what items they have on the way. Our refrigerator was delivered 4 days after we purchased and the company delivered, installed, and took our old appliance away. What a breeze for us! After moving into our new home, we then needed a new washer and dryer, so back to West. We got a steal on our new Maytag Washer and Dryer and wow, do they work? Commerical products in our home... I feel so luxurious. I will always recommend West Appliances for any new appliances. A few scratches or dents do not bother me and the price is always better than Home Depot, Lowes, Amazon, or any other box store. I WILL BE BACK WEST!

Went to Acceptance Appliances on December 23 to look at GE French door fridge. Cam asked if we…read moreneeded any help and when I asked question about the profile I was looking at, he was most helpful, answered all our questions and we wound up buying one. Cam was very personable and this is a great place to buy appliances (my daughter has bought a few from them and has not be disappointed). Fair prices (better than Lowe's or Home Depot for a better fridge), prompt delivery and install and haul off old one - and at a very reasonable rate. John Masters who delivered and did our install was also on time and kept me informed on his arrival time. Nice guy, did a great install, very careful, explained stuff about the fridge to my hubs before he left. Seamless transaction from beginning to end. Kathi Palacios

Great selection and good customer service! Always good prices and a very good selection!read more

I thought I would give an update on the refrigerator we bought last year, as well as share the…read moredetails on the dishwasher we bought yesterday. The refrigerator works great, and I felt like a super-smart shopper when I was in Sears the other day and saw the EXACT make and model for a whopping price of $2200!! and I only paid $850 for our 2012 model! Score!! Recently I had been in the market for a new dishwasher and had checked out the going rate for stainless steel interior and exterior. I had looked at Lowes and Sears and seen new ones for close to $1,000. Now, with Justified Appliance, they get new/used appliances coming in every week so it is hit or miss as to what they may have available each week. So, I would call periodically to ask what they had in stock before driving down there. Yesterday, I called and they told me about a new dishwasher they had just received that matched what I was looking for.... and sure enough, it was just what we wanted - and so was the price! :) They went down on the price a little bit and I ended up paying a flat $500 cash. And with a 3-year warranty on everything they sell - that's an awesome deal in my eyes. We picked it up and installed it ourselves....and when I say "We", I mean my husband. ;) So that saved us money too. I am so pleased that I have saved hundreds of dollars buying my appliances here.

Washer went to hell in 7 weeks and the arrogance you get when you make a call is the worst. Worst…read morecustomer service I experienced. They Suck Three weeks and this piece of trash owner will not respond. My washing machine, after 2 months from purchase, does not work. It stops in the middle of washing. Mitch, the owner, is an extremely rude, and unresponsive. Avoid this punk at all costs.

On floor Staff- 5/5 Fantastic people! Yadarelis was communicative and helpful. She is great with…read morepeople and gets urgency for finding the right appliance, given what is shared and needed. Definitely wants you to have a great shopping experience. We ended up buying a washer, dryer, and fridge. Great pricing for value. Owners- 5/5 Helpful and informative. Asked them for help with the best suggestion for a water softener to care deeply for appliances that are new, and gave a few suggestions and information on the Houston area needs for home care, given we moved from CA. Delivery- 4/5 The positive: Communicative and called ahead of time to let us know they were 30 mins away. What needs improvement: The delivery men mentioned that they were NOT given the correct tools to finish the job of leveling out the panels on the fridge or what was needed for installation of the fridge upon delivery, because they "switched delivery trucks on them". Unfortoley, that leaves us the customer, waiting for them to come back and finish the job they were paid for. It's been a week, and we are still waiting for them to come back and level out the panels on the fridge. This is either the delivery men's lack of preparation before delivery or the owners' lack of structure to ensure delivery has what they need for all to go as needed.

Best prices we found. Exceeded our expectations in service, appliance knowledge, on time delivery ,…read moreexcellent installation and very grateful for hauling away the old appliances and even cleaning up. I can highly recommend Katy Discounted Appliances. A++

Ice maker broke in our refrigerator. Uptown sent a tech who said the ice maker assembly required…read morereplacement. Got a quote which I had questions about and initially felt like I was not getting answers so I posted a negative review. Bobby, the manager, immediately responded and was professional and helpful. He answered my questions, apologized for the inconvenience and made it right. While I was initially frustrated, after my discussion with Bobby I feel like my problems were probably not the normal course for this business. I would definitely use them again if needed!

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

Fantastic service! Marcos was very knowledgeable and helped me on several issues with my…read moreappliances. Definitely would recommend and will use him again! He was my 4th estimate and my last. Wont use anyone other than him.

Had a fantastic experience with World Appliance Services. My dryer stopped working right before the…read moreweekend, and they were able to schedule a same-day visit. The technician arrived on time, quickly diagnosed the issue, and had the dryer running like new within an hour. What I appreciated most was their honesty-no unnecessary parts or upsells, just clear communication and fair pricing. The entire process was smooth, professional, and stress-free. If you need reliable appliance repair in Houston, I highly recommend World Appliance Services. They've definitely earned my trust and future business.

Scheduled repair company had poor communication and was extremely tardy. I yelp searched and Vector…read moreAppliance Repair was one of many suggested. They reached out to me immediately and came by the next morning, as they stated they would, and fixed my dryer, bim boom bap! Dryer purrs like a kitten and Victor gave me suggestions on how to have my appliance running at max potential. Save their # in my phone! Would highly recommend, as they are knowledgeable, communicative & punctual :)

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.